User's Guide

Solutions When Network Alert E-Mails are Not Received
If you do not receive an e-mail alerting you to problems with a projector over the network, try the
following solutions:
• Make sure the projector is turned on and connected to the network correctly. (If an error shut down the
projector, it cannot send an e-mail.)
• Make sure you set up the projector e-mail alert settings correctly on the Network menu or in the
network software.
• Set the Standby Mode to Communication On so the network software can monitor the projector in
standby mode.
Parent topic: Solving Problems
Related concepts
Wireless Network Projection
Related references
Projector Setup Settings - Extended Menu
Projector Network Settings - Network Menu
Related tasks
Connecting to a Wired Network
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at www.epson.com/support for solutions to common problems with your
projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail
Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call [phone] and enter the PIN on the included
Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it's free.
This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak with a projector support specialist by dialing one of these numbers:
• U.S.: [phone], 6 AM to 6 PM, Pacific Time, Monday through Friday
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