Administrator's Guide

Solving Problems
103
Where To Get Help
EPSON provides technical assistance through electronic support
services and automated telephone services 24 hours a day:
■
From the Internet, you can reach EPSON’s product support page
at http://support.epson.com. After selecting your product, you
can view frequently asked questions and answers, download
product documentation, and receive technical advice through
e-mail.
■
A variety of automated telephone services are available 24 hours a
day, seven days a week. To use these services, you must have a
touch tone telephone and call [phone].
Telephone Support Services
To use the EPSON PrivateLine Support service, call [phone]
and enter the PIN on the EPSON PrivateLine Support card included
in your Owner’s Kit. This is the fastest way of speaking to a live
representative, and it’s free. This service is available 6
AM
to 6
PM
,
Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
■
U.S.: [phone], 6
AM
to 6
PM
, Pacific Time, Monday
through Friday
■
Canada: [phone], 6
AM
to 6
PM
, Pacific Time, Monday
through Friday
Toll or long distance charges may apply.