User’s Guide M000555-02
Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions.
Contents Copyright and Trademarks Important Notice and Safety Instructions Important Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Setting up the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uninstalling Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Chapter 2 Publishing Discs Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Turning Power On/off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Overview of Publish Modes . . . . . . . . . . . . . . . . .
Canceling Publishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Priority Publishing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Chapter 3 Replacing Ink Cartridges Checking the Ink Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Precautions on Ink Cartridge Replacement . . . . . . .
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Horizontal Banding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Vertical Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Banding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Job Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Number of Products that can be Connected to One Computer . . . . . . . . . . . . . . . . . . . . . . 141 Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Write Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important Notice and Safety Instructions Important Note You may use the software to operate the EPSON PP-100II. You may use the EPSON PP-100II to copy materials onto media, including but not limited to CDs, DVDs, and BDs. You agree to respect the rights of copyright owners. EPSON shall have no liability for, and you shall hold EPSON harmless from, any copyright infringement by you or your employees, representatives, or agents.
❏ Do not use a damaged or frayed power cord. ❏ If you use an extension cord with the product, make sure that the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating. ❏ Do not attempt to service the product yourself.
❏ Place the product near a wall outlet where the plug can be easily unplugged. Using the Product Observe the following when using the product: ❏ Do not insert objects in the product. ❏ Take care not to spill liquid on the product. ❏ Do not use aerosol products that contain flammable gases inside or around this product. Doing so may cause fire. ❏ Always turn the product off using the P power button. When this button is pressed, the power light flashes.
❏ Be careful when you handle used ink cartridges, as there may be some ink remaining around the ink supply port. If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately. ❏ Do not remove or tear the label on the cartridge; this can cause leakage. ❏ Install the ink cartridge immediately after you remove it from its package.
Concerning Incidental Loss Arising out of Use of this Product Should the expected results from this product, including bundled software, not be obtained, we cannot compensate for incidental loss arising from that fact, such as expenses required for use of this product and lost earnings that would have been gained through the use of this product.
FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Warnings, Cautions, and Notes Warnings, Cautions, and Notes in this User's Guide as indicated below have the following meanings. w c Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of the product.
Chapter 1 Using Your Software System Requirements Using the Product Windows requirements To use this product, you must have any of the following Windows operating systems installed. Operating system Windows XP (32 bit, SP3 or later) Home Edition/Professional Windows Vista (32 bit/64 bit, SP2 or later) Home Basic/Home Premium/Business/Enterprise/ Ultimate Windows 7 (32 bit/64 bit, SP1 or later) Home Premium/Professional/Enterprise/Ultimate Windows 8 (32 bit/64 bit) Windows 8 Pro (32 bit /64 bit) Windows 8.
CPU Memory HDD available space Windows XP Windows Vista Windows 7/Windows 8 Windows 8.
Display XGA (1024 x 768 pixels) or higher 65,536 colors or more Other Making music CD: Requires sound device with appropriate driver installed. Windows Media Player 6.4 or higher must be installed. Note: ❏ Use USB 3.0 standard compatible interface to ensure Super-Speed USB performance. ❏ If your file system is FAT, you may not write to a DVD/BD. ❏ ATI South Bridge chip set IPX460 or earlier is incompatible with this product.
Setting a Working Folder and Log After the software installation, create a Working Folder on the hard disk for the disc publishing operation. You can also set for log files. Log files are useful for service and support of the product. Note: These settings are reflected for all the CD/DVD/BD publishers registered (except for the PP-100N). 1. Select Start ( Setup. ) - All Programs - EPSON Total Disc Maker - EPSON Total Disc The EPSON Total Disc Setup will start. 2.
Adding the Product Use the EPSON Total Disc Setup to add the product (CD/DVD/BD publisher) to the computer. Note: The product must be added when the connection point (port) is set manually. However, the product does not need to be added when the connection point (port) is set automatically. 1. Make sure that the product is connected to the computer via the USB cable and that the product is turned on. 2. Select Start ( Setup.
Setting for Notification of Job Completion A setting can be made to display a message on the screen or produce a beep to notify you that a job (or jobs) is finished or the input stacker is empty. Note: This setting is reflected for all the CD/DVD/BD publishers registered. 1. Select Start ( Setup. ) - All Programs - EPSON Total Disc Maker - EPSON Total Disc The EPSON Total Disc Setup will start. 2. Select Common Setting for Publishing from the Tool menu.
Overview of Applications The EPSON Total Disc Maker software included with the product allows you to write or copy discs, create disc labels, and publish discs. It also allows you to obtain data from discs. EPSON Total Disc Maker EPSON Total Disc Maker lets you write or copy CDs/DVDs/BDs and print disc labels. You can also read data from CDs/DVDs/BDs and store it in a HDD. The process used for these actions is called "Publish" in the EPSON Total Disc Maker program.
Getting Information through Online Help You can access online help for EPSON Total Disc Maker from the software or from the Windows Start menu. In window of EPSON Total Disc Maker, EPSON Total Disc Monitor, or EPSON Total Disc Setup, click the button to display online help for each utility. Overview of Printer Driver The printer driver lets you choose from a wide variety of settings to get the best printing results.
From Windows applications 1. Click Print or Print Setup in the File menu. 2. In the window that appears, click Printer, Setup, Options, Preferences, or Properties. (Depending on your application, you may need to click one or a combination of these buttons.) From the Start menu 1. Click Start ( ), Control Panel, then Devices and Printers. 2. Right-click EPSON PP-100PRN, then click Printing Preferences in the menu.
Uninstalling Software You can uninstall the software by following the steps below. Note: ❏ You may be asked for an administrator password or confirmation when uninstalling the software. When asked for a password, enter the password to proceed with the operation. ❏ In Windows XP or Windows Server 2003, log onto Windows as a user with administrator privileges (belonging to the administrator group) to uninstall the software. ❏ When installing the software, various Microsoft components may be installed.
Chapter 2 Publishing Discs Introduction This section guides you through the procedures for creating, printing, and reading discs. Note: For information on discs, see the following section. & See “Discs” on page 136. Turning Power On/off This section describes how to turn on/off power. Turning power on 1. Connect the power cable. 2. Press P Power button until the power light flashes. Power light flashes in green, then stays on. Turning power off Press the P Power button. The power is turned off.
Overview of Publish Modes Writing data to discs, printing labels that you created/edited, and reading data from discs are called “Publish” in EPSON Total Disc Maker. The product has four kinds of publish modes. Standard Mode This mode uses stacker 1 as the input stacker, and stacker 2, 3, or 4 as the output stacker. When stacker 2 or 3 is selected as the output stacker, up to 50 CDs/DVDs/BDs can be created at once.
Batch Mode This mode uses stacker 1 and 2 as the input stackers, and stacker 2 and 3 as the output stackers. You can create up to 100 CDs/DVDs/BDs at once without refilling and taking out discs while publishing. Up to 1000 CDs/DVDs/BDs can be continuously published in a single job by refilling discs and taking out published discs. To use this mode, you need to place stacker 3 into the product. & See “Batch Mode” on page 60.
The Number of write retries is a setting to retry writing if a write error occurs. Setting the Number of write retries will enable the job to continue without pausing if a write error occurs. No. of read back errors allowed (only for Read Back mode) Select 0 to 9 for the No. of read back errors allowed. Setting the No. of read back errors allowed will enable jobs to continue without pausing until the set number of read back errors continuously occur.
Notice for Disc Writing and Printing ❏ Store the stacker out of direct sunlight. A warped or damaged stacker may stop the product from operating normally. ❏ Use only CDs/DVDs/BDs labeled as suitable for printing, for example “Printable on the label surface” or “Printable with ink jet printers.” ❏ For more details on handling discs and for guidelines for writing data to discs, refer to your CD/DVD/BD documentation.
❏ Be sure to clean the inside of the stacker before using if there is any dirt. ❏ Please check disc before printing, as the size of the receptor may vary. ❏ Ink may not bond if printed outside the receptor. ❏ If the product is operating, wait for 10 seconds after the operation is finished, and then turn the power off. ❏ Data may be lost depending on the disc or storing condition; therefore, store important data on multiple discs. Epson does not guarantee the data against loss.
Error Discs Discs with write/read error will be ejected to different stackers depending on the output stacker. ❏ When stacker 2 is set as the output stacker: Ejected to stacker 3 (when stacker 3 is used) or stacker 4 (when stacker 3 is not used). ❏ When stacker 3 is set as the output stacker: Ejected to stacker 3. ❏ When stacker 4 is set as the output stacker: Ejected to stacker 4. Note: You can print an error mark on any disc with a write error to identify error discs.
Printing on Discs with a Commercially Available Software Package When you print on discs with a commercially available software package that supports disc printing, you have to make the following settings. Size 124 x 124 mm (4.88 x 4.88") Type CD/DVD Label, CD/DVD Premium Label, or Epson Specified CD/DVD Label Margins on all sides 2 mm (0.08") Notice for Barcode Printing ❏ When printing barcodes and 2D codes, be sure to use Epson brand ink cartridges.
Standard Mode Loading Discs Follow the steps below to load discs. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the discs.
4. Load discs into stacker 1 with the printable side facing up. c Caution: ❏ Do not load the discs above the dotted line marked on the stacker; otherwise, the discs or product may be damaged. ❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can easily occur. 5. Insert stacker 1.
6. If you use stacker 3 for the following cases, insert stacker 3. ❏ When you select stacker 3 as the output stacker. ❏ When you select stacker 2 as the output stacker and you want to eject error discs to stacker 3. c Caution: ❏ Make sure that there are no discs in stackers 3 and 4. ❏ Do not pull out stacker 4. Be sure to lock the lock lever located on stacker 4. 7. If you select stacker 4 as the output stacker, unlock the lock lever located on stacker 4.
8. Close the disc cover. Accessing EPSON Total Disc Maker After loading discs into the stacker, access EPSON Total Disc Maker to make settings for writing discs, and create the labels printed on the discs. Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker. To learn how to use EPSON Total Disc Maker, go to the Help menu. Registering Data The following instructions explain how to register data to be written on discs. 1. Start EPSON Total Disc Maker.
2. Select type of discs to be published from the list, then click Apply.
3. Drag and drop files or folders to the data tree or data list. For details, see Help for EPSON Total Disc Maker. Note: ❏ Clicking Auto Insert Data... enables you to set for Merge data and burn. For details, see Help for EPSON Total Disc Maker. ❏ To access Help for EPSON Total Disc Maker, select Help from the Help menu.
Creating Labels The following instructions explain how to create labels using templates provided with the software. 1. Click Label on the menu bar of EPSON Total Disc Maker.
2. Click Template tab and select a label design from the list, then click Apply.
3. Make changes on the label as needed in the Background, Edit Item, and Layout tabs. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu.
Making the Stacker Settings The following instructions explain how to set stackers. 1. Click Publish on the menu bar of EPSON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup.
3. Set Stacker Settings. ❏ Publish Mode: Select Standard mode. ❏ Stacker 1: Select the type of discs that you loaded into stacker 1. ❏ Stacker 3: If you want to eject published discs to stacker 2 and error discs to stacker 3, select Use. If you want to eject published discs to stacker 2 and error discs to stacker 4, select Do not use. If you want to eject published discs to stacker 3, select Use. If you want to eject published discs to stacker 4, select Do not use. 4. Click OK.
Publishing Discs The following instructions explain how to publish discs. 1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. 2. Click the Publish button. The published discs are output to stacker 2, stacker 3, or stacker 4 according to your setting.
c Caution: ❏ Do not open the disc cover while the product is publishing discs, unless the application instructs you to add or remove discs. This may affect write quality or print quality. Also, do not put your hands inside the product while it is beeping, as arm is still moving. ❏ Beep will sound if you open disc cover while running a job, and the job will pause. Closing the disc cover automatically resumes the job. ❏ Do not operate the stacker while the unit is beeping, as the arm may be damaged.
External Output Mode Loading Discs Follow the steps below to load discs. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the discs.
4. Load discs into stacker 1 with the printable side facing up. c Caution: ❏ Do not load the discs above the dotted line marked on the stacker; otherwise, the discs or product may be damaged. ❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can easily occur. 5. Insert stacker 1.
6. Take out stacker 2. 7. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the disc. 8. Load discs into stacker 2 with the printable side facing up. c Caution: ❏ Do not load the discs above the dotted line marked on the stacker; otherwise, the discs or product may be damaged. ❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can easily occur.
9. Insert stacker 2. 10. If you select stacker 3 as the output stacker, insert stacker 3. c Caution: ❏ Make sure that there are no discs in stackers 3 and 4. ❏ Do not pull out stacker 4. Be sure to lock the lock lever located on stacker 4.
11. If you select stacker 4 as the output stacker, unlock the lock lever located on stacker 4. c Caution: Do not install stacker 3. 12. Close the disc cover. Accessing EPSON Total Disc Maker After loading discs into the stackers, access EPSON Total Disc Maker to make settings for writing discs, and create the labels printed on the discs. Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker.
2. Select type of discs to be published from the list, then click Apply.
3. Drag and drop files or folders to the data tree or data list. For details, see Help for EPSON Total Disc Maker. Note: ❏ Clicking Auto Insert Data... enables you to set for Merge data and burn. For details, see Help for EPSON Total Disc Maker. ❏ To access Help for EPSON Total Disc Maker, select Help from the Help menu.
Creating Labels The following instructions explain how to create labels using templates provided with the software. 1. Click Label on the menu bar of EPSON Total Disc Maker.
2. Click Template tab and select a label design from the list, then click Apply.
3. Make changes on the label as needed in the Background, Edit Item, and Layout tabs. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu.
Making the Stacker Settings The following instructions explain how to set stackers. 1. Click Publish on the menu bar of EPSON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup.
3. Set Stacker Settings. ❏ Publish Mode: Select External Output mode. ❏ Stacker 1: Select the type of discs that you loaded into stacker 1. ❏ Stacker 2: Select the type of discs that you loaded into stacker 2. ❏ Stacker 3: If you want to eject published discs to stacker 3, select Output Stacker. If you want to eject published discs to stacker 4, select Do not use. 4. Click OK.
Publishing Discs The following instructions explain how to publish discs. 1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. 2. Click the Publish button. The published discs are output to stacker 3 or stacker 4 according to your setting.
c Caution: ❏ Do not open the disc cover while the product is publishing discs, unless the application instructs you to add or remove discs. This may affect write quality or print quality. Also, for safety reasons, do not put your hands inside the product while it is beeping, as arm is still moving. ❏ Beep will sound if you open disc cover while running a job, and the job will pause. Closing the disc cover automatically resumes the job.
Batch Mode Loading Discs Follow the steps below to load discs. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the discs.
4. Load discs into stacker 1 with the printable side facing up. c Caution: ❏ Do not load the discs above the dotted line marked on the stacker; otherwise, the discs or product may be damaged. ❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can easily occur. 5. Insert stacker 1.
6. Take out stacker 2. 7. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the discs. 8. Load discs into stacker 2 with the printable side facing up. c Caution: ❏ Do not load the discs above the dotted line marked on the stacker; otherwise, the discs or product may be damaged. ❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can easily occur.
9. Insert stacker 2. 10. Insert stacker 3. c Caution: ❏ Make sure that there are no discs in stackers 3 and 4. ❏ Do not pull out stacker 4. Be sure to lock the lock lever located on stacker 4.
11. Close the disc cover. Accessing EPSON Total Disc Maker After loading discs into the stackers, access EPSON Total Disc Maker to make settings for writing discs, and create the labels printed on the discs. Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker. To learn how to use EPSON Total Disc Maker, go to the Help menu.
Registering Data The following instructions explain how to register data to be written on discs. 1. Start EPSON Total Disc Maker. 2. Select type of discs to be published from the list, then click Apply.
3. Drag and drop files or folders to the data tree or data list. For details, see Help for EPSON Total Disc Maker. Note: ❏ Clicking Auto Insert Data... enables you to set for Merge data and burn. For details, see Help for EPSON Total Disc Maker. ❏ To access Help for EPSON Total Disc Maker, select Help from the Help menu.
Creating Labels The following instructions explain how to create labels using templates provided with the software. 1. Click Label on the menu bar of EPSON Total Disc Maker.
2. Click Template tab and select a label design from the list, then click Apply.
3. Make changes on the label as needed in the Background, Edit Item, and Layout tabs. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu.
Making the Stacker Settings The following instructions explain how to set stackers. 1. Click Publish on the menu bar of EPSON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup.
3. Set Stacker Settings. ❏ Publish Mode: Select Batch mode. ❏ Stacker 1: Select the type of discs that you loaded into stackers 1 and 2. 4. Click OK.
Publishing Discs 1. Make the publish settings on the Publish screen of EPSON Total Disc Maker. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu. 2. Click the Publish button.
c Caution: ❏ Do not open the covers while the product is publishing discs, unless the application instructs you to add or remove discs. This may affect write quality or print quality. Also, for safety reasons, do not put your hands inside the product while it is beeping, as arm is still moving. ❏ Beep will sound if you open disc cover while running a job, and the job will pause. Closing the disc cover automatically resumes the job.
Read Back Mode Loading Discs Follow the steps below to load discs to be read. 1. Open the disc cover. 2. Take out stacker 1. 3. Fan a stack of discs to prevent them from sticking together. Be careful not to scratch the recording side of the discs.
4. Load discs to be read into stacker 1 with the printable side facing up. c Caution: ❏ Do not load the discs above the dotted line marked on the stacker; otherwise, the discs or product may be damaged. ❏ Do not mix CDs/DVDs with BDs in the same stacker. Otherwise, a disc pick error can easily occur. 5. Insert stacker 1.
6. If you want to eject error discs to stacker 3, insert stacker 3. c Caution: ❏ Make sure that there are no discs in stackers 3 and 4. ❏ Do not pull out stacker 4. Be sure to lock the lock lever located on stacker 4. 7. If you want to eject error discs to stacker 4, unlock the lock lever located on stacker 4.
8. Close the disc cover. Accessing EPSON Total Disc Maker After loading discs into the stacker, access EPSON Total Disc Maker to make settings for reading back data from discs and storing the data. Click Start ( ), point to All Programs, click EPSON Total Disc Maker, and then click EPSON Total Disc Maker. To learn how to use EPSON Total Disc Maker, go to the Help menu. Setting Read Back The following instructions explain how to set read back operation. 1. Start EPSON Total Disc Maker.
2. Select Read Back from the list, then click Apply.
3. Make the read back settings, then click Apply. For details, see Help for EPSON Total Disc Maker. Note: To access Help for EPSON Total Disc Maker, select Help from the Help menu.
Making the Stacker Settings The following instructions explain how to set stackers. 1. Click Publish on the menu bar of EPSON Total Disc Maker. 2. Click Properties on the Publish screen of EPSON Total Disc Maker or EPSON Total Disc Setup.
3. Set Stacker Settings. ❏ Publish Mode: Select Read Back mode. ❏ Stacker 3: If you want to eject error discs to stacker 3, select Error Disc Output Stacker. If you want to eject error discs to stacker 4, select Do not use. 4. Click OK.
Publishing Discs The following instructions explain how to publish. 1. Set the number of discs to be read for Copies on the Publish screen of EPSON Total Disc Maker. 2. Click the Publish button. The published discs are output to stacker 2.
c Caution: ❏ Do not open the disc cover while the product is publishing discs, unless the application instructs you to add or remove discs. This may affect read quality. Also, do not put your hands inside the product while it is beeping, as arm is still moving. ❏ Beep will sound if you open disc cover while running a job, and the job will pause. Closing the disc cover automatically resumes the job. ❏ Do not operate the stacker while the unit is beeping, as the arm may be damaged.
Taking Out Discs Follow the steps below to take out the published/read discs from the stackers. c Caution: If you select stacker 4 as the output stacker in Standard mode or External Output mode, ❏ Do not yank stacker 4 when pulling it out to remove published discs. ❏ Do not pull out stacker 4 when the stacker 4 LED is flashing fast. Discs may be damaged. 1. Open the disc cover (only for output to stacker 2 or 3), and take out the stacker. 2. Take out the published/read discs from the output stacker.
Pausing Publishing If you need to pause publishing, follow the instructions below. When you start publishing, the screen of EPSON Total Disc Monitor appears on your computer screen. Select the job you want to pause in the Unfinished Job list, and then select Pause Job from the Job menu or click button. Note: ❏ If there is a disc being published, the job is paused after the processing is finished. ❏ The processing of any subsequent job also does not start while the job is paused.
Resuming Publishing If you need to resume publishing, follow the instructions below. Start EPSON Total Disc Monitor. Select the job you want to resume in the Unfinished Job button.
Canceling Publishing If you need to cancel publishing, follow the instructions below. Start EPSON Total Disc Monitor. Select the job you want to cancel in the Unfinished Job button. list, and then select Cancel Job from the Job menu or click Note: If a disc is being published, that processing is stopped, and the disc is output to the output stacker.
Priority Publishing If you need to process a job before the others when more than one job is being published, follow the instructions below. Start EPSON Total Disc Monitor. Select the job you want to give priority to in the Unfinished Job list, and then select Priority Publishing from the Job menu or click button. The selected job will be processed after the job in progress.
Chapter 3 Replacing Ink Cartridges Checking the Ink Cartridge Status Note: ❏ Epson cannot guarantee the quality or reliability of ink not made by EPSON. ❏ When an ink cartridge is running low, the status is displayed on the EPSON Total Disc Monitor. To check the ink cartridge status, do the following: ❏ EPSON Total Disc Monitor appears automatically when you start a job. You can check the ink cartridge status from this window. You can also run EPSON Total Disc Monitor from the Start menu.
Precautions on Ink Cartridge Replacement Read all the instructions in this section before replacing the ink cartridges. ❏ Install all six ink cartridges. The product does not operate if even only one ink cartridge is missing. ❏ This product uses ink cartridges equipped with an IC chip that monitors the amount of ink used by each cartridge. Cartridges are usable even if they are removed and reinserted.
❏ You cannot continue printing with an ink cartridge after it has reached its replacement time, even if the other cartridges still contain ink. Before printing, replace the used cartridge. ❏ Do not turn off the product or open the ink cartridge cover while loading ink (Power light is flashing). Opening of covers may cause the ink to reload, resulting in more of the ink being consumed. Also, normal printing may be disturbed.
This table describes the status of the lights and the actions you need to take. Lights Action Ink is low. Obtain a replacement ink cartridge. The ink cartridge has reached its replacement time. Replace the used ink cartridge with a new one. : flashing : on To replace an ink cartridge, follow the steps below. c Caution: Do not remove the cartridge from the product until you are ready to replace it with another.
3. Push in the used cartridge so the cartridge pops out slightly. 4. Carefully pull the used cartridge straight out of the slot. Dispose of it properly. 5. Remove the new ink cartridge from the package. c Caution: ❏ Do not touch the green IC chip on the side of the cartridge. This can damage the ink cartridge. ❏ Always install an ink cartridge immediately after removing the old cartridge. If the cartridge is not installed promptly, the print head may dry out and be unable to print.
6. Place the new ink cartridge into the slot. Then push the ink cartridge until it clicks into place. 7. When you are finished replacing cartridges, close the ink cartridge cover.
Chapter 4 Maintaining Your Product Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles. You can check the print head nozzles from your computer by using the nozzle check utility. Using the Nozzle Check Utility Follow the steps below to use the nozzle check utility. 1. Make sure that an unprinted disc is installed in stacker 1. 2.
If any segment of the printed lines is missing, as shown below, this could mean a clogged ink nozzle. & See “Cleaning the Print Head” on page 96. Cleaning the Print Head If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly.
Using the Head Cleaning Utility Follow the steps below to clean the print head using the head cleaning utility. 1. Make sure the product is turned on. 2. Make sure no lights indicate errors and the disc cover is closed. 3. Access the printer driver. See “Accessing the Printer Driver” on page 22. 4. Click the Utility tab; then click the Head Cleaning button. 5. Follow the on-screen instructions. The c Power light flashes while the product performs the cleaning cycle.
Using the Product Buttons Follow the steps below to clean the print head using the product buttons. 1. Make sure the PC is turned on. 2. Make sure the product is turned on. 3. Make sure no lights indicate errors and the disc cover is closed. 4. Press and hold down the Cleaning button for three seconds. The product starts cleaning the print head and the c Caution: Never turn off the product while the the product. Power light begins flashing. Power light is flashing. Doing so may damage 5.
1. Make sure an unprinted disc is inserted in stacker 1. 2. Make sure no lights indicate errors and the disc cover is closed. 3. Access the printer driver. See “Accessing the Printer Driver” on page 22. 4. Click the Utility tab, then click the Print Head Alignment button. 5. Follow the on-screen instructions to align the print head.
Cleaning Your Product Cleaning the Exterior of the Product To keep your product operating at its best, clean it thoroughly several times a year by using the following procedure. c Caution: ❏ Never use alcohol or thinner to clean the product. These chemicals can damage the product. ❏ Take care to prevent water from getting inside the product. If moisture, dirt, or other matter gets inside of the product, besides affecting print quality, it may cause the electric circuits to short. 1.
1. Make sure the product is turned off and all the lights are off, and then unplug the power cord from the electrical outlet. 2. Open the disc cover, and remove the stackers from the product. 3. Use a soft, clean cloth to carefully remove any dust or dirt from the stackers and inside of the product. 4. Place the stackers back in position. c Caution: ❏ Be careful to keep water away from the electronic components. ❏ Do not spray the inside of the product with lubricants.
4. Use a vacuum-cleaner to clean the dust on the filters. 5. Place the filters back in position. 6. Tighten the screws to close the filter covers. c Caution: Clean the filter periodically (once in every six months). Getting Maintenance Information You can get helpful information for maintenance and support of the product, such as the cumulative number of published discs, the free space of the maintenance box, and the service life of the drives. 1.
Replacing the Maintenance Box The maintenance box absorbs ink wasted during printing and head cleaning. When the maintenance box becomes full, the product stops publishing discs. Note: ❏ You can check the free space of the maintenance box with EPSON Total Disc Setup. & See “Getting Maintenance Information” on page 102. ❏ When it is almost time to replace the maintenance box, a message notifying you that it is almost time to replace it is displayed once per day when you start up EPSON Total Disc Monitor.
Note: ❏ You can check the service life of drive 1 and drive 2 with EPSON Total Disc Setup. & See “Getting Maintenance Information” on page 102. ❏ When it is almost time to replace a drive, a message notifying you that it is almost time to replace it is displayed once per day when you start up EPSON Total Disc Monitor. ❏ When it is time to replace a drive, a message notifying you that it is time to replace it is displayed once per day when you start up EPSON Total Disc Monitor.
c Caution: ❏ When storing or transporting the product, do not tilt it, stand it up vertically, or turn it upside down. If you need to transport the product, carefully prepare and repack it using the original box and packing materials in order to protect the product from shock. ❏ Be sure to remove the two drives before transporting. Otherwise, the drives and the PP-100II may be deformed or damaged. ❏ Leave the ink cartridges installed.
❏ Be sure to lift the product by the correct positions, as shown below.
Chapter 5 Troubleshooting Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by Help, the control panel, and the EPSON Total Disc Monitor Utility. Refer to the appropriate section below.
: on, : off, : flashing, : flashing fast Error associated with cover Lights Stacker Power Busy Error Conditions/Remedies Ink 1 2 3 4 Disc cover or ink cartridge cover open Close covers. Job is paused because disc cover or ink cartridge cover was opened while processing the job Wait for the job to resume. Error associated with disc transfer Lights Stacker Power Busy Error Conditions/Remedies Ink 1 2 3 4 Disc pick up error Resolve the problem as follows. 1.
Lights Stacker Power Busy Error Conditions/Remedies Ink 1 2 3 4 Disc transfer error Turn off the product and remove the disc. If the same error occurs frequently, contact your dealer. Arm failed to release disc Turn off the product and remove disc. Do not remove disc from the arm by hand if arm is picking up the disc. This may damage the arm. To remove the disc from the arm, turn on the product again and let initializing process remove the disc.
Lights Stacker Power Busy Error Conditions/Remedies Ink 1 2 3 4 Stacker 3 is not correctly inserted in Batch mode or when stacker 3 is set to: ❏ Use in Standard mode ❏ Output Stacker in External Output mode ❏ Error Disc Output Stacker in Read Back mode Make sure stacker 3 is correctly inserted. Stacker 1 is empty Load discs into stacker 1.
Lights Stacker Power Busy Error Conditions/Remedies Ink 1 2 3 4 Stacker 4 is full Remove published discs from stacker 4. Stacker 4 is open Close stacker 4. Error associated with ink Lights Stacker Power Busy Error Conditions/Remedies Ink 1 2 3 4 Ink low Obtain a replacement ink cartridge. To determine which cartridge is low, check the ink cartridge status. See “Checking the Ink Cartridge Status” on page 89. The ink has reached its replacement time or it is not installed correctly.
Error associated with printer Lights Stacker Power Busy Error Conditions/Remedies Ink 1 2 3 4 The maintenance box has reached its replacement time or it is not installed correctly. Replace the maintenance box or reinstall it. If the maintenance box is not recognized even if it is installed correctly, there may be dirt on the green circuit board. Wipe it with soft cloth and install it again. Printer maintenance error A printer maintenance error has occurred.
Error associated with drive Lights Stacker Power Busy Error Conditions/Remedies Ink 1 2 3 4 Drive tray open/close error Turn off the product, unplug the power cord, and check inside for any objects. Then, publish the disc again. If the same error occurs frequently, contact your dealer. Internal drive error Turn off the product, unplug the power cable, and then check the inside of the drive. If the same error occurs frequently, contact your dealer.
Other error Lights Stacker Power Busy Error Conditions/Remedies Ink 1 2 3 4 Improper status error Turn the product off and on. If the same error occurs frequently, contact your dealer. EPSON Total Disc Monitor If a problem occurs while publishing, an error message will appear in the EPSON Total Disc Monitor window.
Job List Interface Operation Guidance Ink Cartridge Status Drive/Printer/ Stacker Status EPSON Total Disc Monitor provides the following information: ❏ Job List: You can check a list of jobs (up to 1000 for Unfinished Job and 50 for Finished Job) and its information, and also you can cancel, pause, and restart unfinished jobs. ❏ Interface: USB 3.0 appears when the product is connected via USB 3.0 interface. USB 2.0 appears when the product is connected via USB 2.0 interface.
Disc or the Disc Tray Does Not Feed Correctly Disc Does Not Feed Remove the stack of discs and make sure of the following: ❏ The disc is not damaged. ❏ The disc is not too old. See the instructions that came with the disc for more information. ❏ The discs are not loaded above the red line in the stacker. ❏ Discs may have stuck together because of incorrect transportation of the discs; therefore, discs should be separated thoroughly before loading into the stacker.
Multiple Disc Feeds ❏ Make sure the disc stack fits under the red line in the stacker. ❏ Make sure none of the discs are damaged. ❏ Remove the stack of discs and make sure the discs are not too thin. & See “Discs” on page 136. ❏ Remove discs from the stacker and fan them before loading them back. ❏ If only one disc is found when multiple feed error is displayed, disc thickness or warpage maybe out of standard. Follow the steps below to resolve the multiple disc feed error and replace discs.
❏ If a disc is stuck in the drive tray: 1. 2. 3. 4. 5. Turn off the product and unplug the power cable from the wall outlet. Open the disc cover. Insert a pin into the eject hole to open the tray forcibly. Remove all the discs inside. Push the tray to close it. Note: Insert a pin into the hole and push to eject the tray when the tray doesn’t unload by pressing the Eject button. In normal operation, the eject button should be used to unload the tray.
❏ The disc is not damaged. ❏ The disc is high-quality. ❏ The product is used within acceptable environmental conditions. ❏ The product is not subject to vibration or shock. ❏ The fan filter is not clogged with dust. ❏ The printer tray is not dirty. ❏ The drive has not reached the end of its service life.
Print Quality Problems If you are having a print quality problem, then compare it with the illustrations below. Click the caption under the illustration that best resembles your printout.
Horizontal Banding ❏ Make sure the printable side of the disc is face up in the stacker. ❏ Run the head cleaning utility to clear any clogged ink nozzles. & See “Cleaning the Print Head” on page 96. ❏ Use ink cartridges within six months after opening the packages. ❏ Use genuine Epson ink cartridges. ❏ Check the H Ink light. If the light is on, replace the appropriate ink cartridge. & See “Replacing an Ink Cartridge” on page 91.
Incorrect or Missing Colors ❏ Adjust the color settings in your application or in your printer driver settings. Check the Main window. See the printer driver online Help for details. ❏ Run the head cleaning utility. & See “Cleaning the Print Head” on page 96. ❏ Check the H Ink light. If the light is on, replace the appropriate ink cartridge. & See “Replacing an Ink Cartridge” on page 91. ❏ If you have just replaced an ink cartridge, make sure the date on the box has not expired.
Miscellaneous Printout Problems Incorrect or Garbled Characters ❏ Clear any stalled print jobs from the Windows Spooler. ❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in. ❏ Uninstall the printer driver, then reinstall it. & See “Uninstalling Software” on page 24. Incorrect Margins ❏ Check the Inner/Outer Diameter settings in your application. Make sure the margins are within the printable area of the disc. & See “Printable area” on page 138.
❏ Uninstall the printer driver, then reinstall it. & See “Uninstalling Software” on page 24. Printing is too Slow ❏ Make sure the label type selected in the printer driver is appropriate for the type of disc loaded in the product. & See “Publishing Discs” on page 25. ❏ Close any unnecessary applications. ❏ Make sure the checkbox for High Speed is checked in the printer driver. ❏ If you print continuously for an extended period, the discs may temporarily stop feeding or the printing may pause for a while.
Lights Came On and then Went Out The product’s voltage may not match the outlet rating. Turn off the product and unplug it immediately. Then check the label on the back of the product. c Caution: If the voltage does not match, DO NOT PLUG YOUR PRODUCT BACK IN. Contact your dealer. Only the Power Light is On ❏ If you press the P Power button lightly, the product may not turn on, although the Power light flashes for a while. Press the button firmly. ❏ Turn off the product and computer.
❏ Are you using a USB hub? The USB cable should be connected directly between the PC and the product. ❏ Is Windows Media Player installed? Windows Media Player must be installed before installing the Total Disc Maker. ❏ The output device may not be recognized in an environment with Windows Media Player 7 installed. In this case, uninstall EPSON Total Disc Maker and restart the computer, then reinstall EPSON Total Disc Maker.
The Product is not Recognized If the product is not recognized with EPSON Total Disc Setup after if even either one of the drives is replaced, the drive may not be inserted correctly. Turn off the product, disconnect the power cable from the wall outlet, and then firmly push the replaced drive completely inside.
Appendix A Where To Get Help Contacting Customer Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product.
Help for Users in the Europe (EMEA) Contacts for information, support, and services are: Web site URL: http://www.epson-europe.com Or contact your local distributor or Epson sales company. If you need the latest drivers, FAQs, manuals, or other downloadable, access the site at: http://download.epson-biz.
Epson Singapore Pte Ltd 1 HarbourFront Place #03-02 HarbourFront Tower 1 Singapore 098633 Helpdesk: 6586 3111 http://www.epson.com.sg Epson Malaysia Sdn Bhd 3rd Floor, East Tower, Wisma Consplant 1, No.2 Jalan SS 16/4, 47500 Subang Jaya, Selangor DE, Malaysia Tel: 03-5628 8288 Fax: 03-5621 2088 Helpdesk: 03-5521 5888 http://www.epson.com.my Epson (Thailand) CO., Ltd.
Appendix B Product Information Product Parts and Control Panel Functions Product Parts b a d c a. Ink cartridge cover: Secures the ink cartridges. Open only when installing or replacing ink cartridges. b. Control panel: Use the button and monitor the lights to control your product. See the next section for details. c. Disc cover: Open when loading or taking out the discs. d. Power button: Turns the product on or off.
e f gh i e. AC inlet: Plug in the power cord. f. USB connector: Connects a USB cable from your computer to the product. g. Interface cable locking saddle: Use this for directing and gathering the cable. h. Air vent: Leave at least 10 cm (3.94") between the back of the product and the wall for ventilation. i. Maintenance box cover: Open this cover when replacing a maintenance box or removing a disc stuck in the printer tray.
jk lm t s r q p n o j. Drive 1: Writes/reads data on the recording surface of discs. k. Drive 2: Writes/reads data on the recording surface of discs. l. Arm: Transports discs. m. Stacker 1: Use stacker 1 as a disc input stacker. Holds up to 50 discs. n. Stacker 2: Use stacker 2 as a disc input or output stacker. Holds up to about 50 discs. o. Lock lever: Use this lever to lock or unlock stacker 4. Lock the lever when you use stacker 3. p. Stacker 3: Use stacker 3 as a disc output stacker.
Control Panel Buttons Button Function Press and hold for 3 seconds to clean the print head. Cleaning Lights Light Description On when the product is on. Flashes when the product is initializing, after replacing an ink cartridge, charging ink, or cleaning the print head. Power Flashes when jobs are processed. On when cover is open, or when errors on disc transfer, stacker, drive, or printer occur. Flashes when a problem occurs with the product.
Consumables and Options To purchase consumables and options, check with the dealer where you purchased your product or access either of the following urls: http://www.epson-europe.com (Europe) http://www.discproducer.epson.
Technical Specifications Discs c Caution: Writable/printable discs are 12 cm (4.72”) CD/DVD/BD discs. The 80 mm (3.15”) discs are not supported. Note: ❏ Since the quality of any particular brand or type of disc may be changed by the manufacturer at any time, Epson cannot attest to the quality of any brand or type of disc. Always test samples of disc stock before purchasing large quantities or printing large jobs. ❏ Poor quality discs may reduce print quality and cause disc jams or other problems.
❏ Do not apply excess force, like pinching with a clip, or bend. ❏ Do not attach an adhesive sticker to the disc. This may result in the disc being unable to record or play. ❏ Do not use in a place where lots of dirt and dust are present. ❏ If write and print are performed separately, it is recommended to write before printing. ❏ Leaving discs stacked may result in discs sticking to each other. ❏ Let the discs dry naturally after printing.
❏ When storing, keep the disc in its disc case, and avoid letting film or cards touch the printing surface. These may scratch the printing surface. ❏ Do not store discs in soft cases or bags which may touch the printing surface directly. This may cause discs to stick; may cause color shading or discoloration. ❏ Avoid storing with part of the printing surface covered, as this may cause smearing or discoloration. ❏ Making a backup is recommended if the data is important.
c Caution: ❏ Make sure to set the inner diameter and the outer diameter within the areas shown above. Printing on sections outside the printable area may damage your CD/DVD/BD drive. ❏ The EPSON Total Disc Maker can set between an inner diameter of 18 mm and an outer diameter of 119.4 mm (0.71 to 4.70"). However, printing outside the printable area (45 to 116 mm) may result in sticking, staining of the disc tray, peeling of print, and blurring of print.
Ink Cartridges Color Black, Yellow, Magenta, Light Magenta, Cyan, Light Cyan Cartridge life Use within 6 months of opening the package. Temperature Storage: -20 to 40 °C (-4 to 104 °F) 1 month at 40 °C (104 °F) c Caution: ❏ Epson recommends the use of genuine Epson ink cartridges. Other products not manufactured by Epson may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic behavior.
Job Processing Job processing speed Write and print CD 30 discs/hr When using EPSON specified CD-R, drive speed of 40x, writing 600 MB data, and Speed/Bidirectional printing. DVD 15 discs/hr When using EPSON specified DVD-R, drive speed of 12x, writing 3.8 GB data, and Speed/Bidirectional printing. BD 8.5 discs/hr When using EPSON specified BD-R, drive speed of 8x, writing 23.8 GB data, and Speed/Bidirectional printing.
Write Speed CD-R 40x / 32x / 24x /16x / 10x / 4x DVD-R 12x / 8x / 6x / 4x / 2.4x*1 / 2x DVD+R 12x / 8x / 6x / 4x / 2.4x / 2x*2 DVD-R DL 8x / 6x / 4x / 2.4x*1/ 2x DVD+R DL 8x / 6x / 4x / 2.4x/ 2x*2 BD-R 8x*3 / 6x / 4x / 2x BD-R DL 8x*3 / 6x / 4x / 2x Note: *1: If you select 2.4x for DVD-R/DVD-R DL, write speed will be set to 2x. *2: If you select 2x for DVD+R/DVD+R DL, write speed will be set to 2.4x. *3: 8x write speed is possible only when Epson BDs specified for 8x write speed are used.
Environmental Temperature Operation: 10 to 35 °C (50 to 95 °F) Storage: -20 to 40 °C (-4 to 104 °F) 1 month at 40 °C (104 °F) Humidity Operation:*1 20 to 80% RH Storage:*1 5 to 85% RH *1 Without condensation Standards and Approvals Safety UL60950-1 CAN/CSA-C22.2 No.
Lifetime Maintenance box life: About 30,000 discs printed The maintenance box is estimated to need replacing after about 30,000 discs. Based on printing 3,000 discs per month, bidirectional. Actual results will vary based on such factors as images printed, print settings, media type, frequency of use, and temperature.
