® EPSON Priority FaxTM 2000 n Owner’s Manual
EPSON ® Priority Fax™ 2000 n Owner’s Manual
FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. It has been type tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Subpart J of Part 1.
IMPORTANT SAFETY INSTRUCTIONS 1. Read all of these instructions and save them for later reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this product near water. 5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 6.
TELEPHONE INFORMATION This equipment complies with Part 68 of the FCC Rules. On the rear panel of this equipment is a label that contains, among other information, the FCC Registration number and Ringer Equivalence Number (REN) for this equipment. You must, upon request, provide this information to your telephone company. Ask your telephone company or installer to install the lack suitable for your device if such is not available.
Contents Introduction Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Conventions Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 2 3 1 Setting Up the PriorityFax Unpacking the Fax Machine . . . . . . . . . . . . . . . . . . .
PriorityFax 2000 Manual 3 Using the PriorityFax as a Telephone The Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Top Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Back Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the Handset Volume and Ringer Switches . . . . . . . . . . Standard Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents 5 Troubleshooting Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-l Sending..............................................5-1 Documentjam.....................................5-1 Document doesn’t enter the feeder properly. . . . . . . . . . . 5-l Documents cannot be fed into the fax machine . . . . . . . . 5-2 Password security documents cannot be sent . . . . . . . . . . 5-2 You hear ringing but the other fax machine does not answer . . . . . . . . . .
PriorityFax 2000 Manual 7 Technical Specifications Glossary Index Viii
Introduction The Epson PriorityFax™ 2000 is an advanced desktop facsimile machine and telephone that combines high speed and quality with a wide range of features.
PriorityFax 2000 Manual About This Manual This manual provides step-by-step instructions for setting up and operating the fax machine. Chapter 1 contains information on unpacking, setting up, connecting, and testing the fax machine. Chapter 2 provides basic information on using the fax machine, including using one-touch and speed dialing. Chapter 3 explains using the fax machine as a telephone. Chapter 4 tells how to use all the advanced features of the fax machine.
Introduction The words twice or 3 times under a button indicates that you push the button two or three times. This tells you to make sure that no document is in the fax machine. This tells you to insert a document in the feeder. Where to Get Help Customer service for Epson products is provided by a network of authorized Epson Customer Care Centers throughout the United States.
1 Setting Up the PriorityFax This chapter takes you through the steps of unpacking, assembling, and testing the fax machine. Unpacking the Fax Machine As you unpack the fax machine, check that you have all the items shown below and none have been damaged during transportation. After removing the contents, store the packaging materials in case you ever need to transport your fax machine.
PriorityFax 2000 Manual WARNING Lift the fax machine by its body, never by the telephone handset or cradle. Choosing a Place for the Fax Machine When you select a location for your fax machine, keep the following in mind: 0 Place the fax machine on a flat, stable surface Cl Select a vibration-free area Cl Locate the unit near a telephone wall jack and a standard grounded outlet. WARNING Q Avoid locations that are subject to direct sunlight, excessive heat, moisture, or dust.
Setting Up the PriorityFax Connecting the Handset To connect the handset to the telephone cradle, follow these steps: Remove the protective plastic cover from the curled handset cord. 0 0 Locate the insert opening on the left side of the telephone cradle and plug in one end of the handset cord. Plug the other end of the cord into the handset, as shown below. 0 0 Push firmly to be sure both ends of the cord are locked in place.
PriorityFax 2000 Manual 0 Plug one end of the telephone line cord (the flat cord) into the back of the fax machine, as shown below. 0 Plug the other end into your modular telephone wall jack (USOC RJllC). Make sure both ends of the cord click securely into place. Note If you have the older 4-prong telephone wall jack, you must use a modular 4-prong adapter WSOC RJA1X). Plug the adapter into the wall jack and then plug the telephone cord into the adapter, as shown in the illustration below.
Setting Up the PriorityFax Installing a multi-line telephone connection Most offices have a central phone system. Although in many cases it is relatively easy to connect the fax machine to this system, we suggest that you contact the company that installed your organization’s telephone system and ask them to connect the fax machine for you. It is preferable to have a separate line to the fax machine.
PriorityFax 2000 Manual Installing the output tray Shown below are the three ways you can install the output tray, depending upon your workspace. The vertical and base only installations use the least desk space, but the horizontal installation minimizes curling of incoming documents. Horizontal Vertical Base only To install the output tray base (and the output tray if desired), follow these steps: 0 0 1-6 Place the output tray base on the table in front of you.
Setting Up the PriorityFax Holding the output tray base level, press the tabs extending from the output tray base into the notches on the front of the fax machine, as shown in the following illustration. If you have chosen the base only installation, skip the next two steps. Place the output tray in front of you and insert each of the two wire paper holders into the holes at the edge of the output tray, as shown below.
PriorityFax 2000 Manual For the horizontal installation, attach the output tray to the output tray base using the rear slots. For the vertical installation, attach the tray to the base using the front holes. See the illustration below. To attach the output tray in a horizontal position, insert the pegs on both sides of the output tray into the rear slots on the output tray base. Then push the output tray as far back as it will go.
Setting Up the PriorityFax Installing the paper rest 0 The smaller of the paper holders, the paper rest, is used to hold documents that you have just faxed to others. To install the paper rest, follow these steps: Locate the grooves at the back of the fax machine, right below the back control panel. o 0 Holding the paper rest at about a 45 angle to the fax machine, press the tabs extending from one end of the rest into the grooves, as shown in the following illustration.
PriorityFax 2000 Manual Attaching the Quick Reference Sticker Attach the Quick Reference sticker as follows: Remove the backing from the adhesive side of the sticker. 0 0 Plugging in the Fax Machine Place the sticker in the blank space on the far left of the top control panel. The fax machine can be plugged into any standard power outlet.
Setting Up the PriorityFax Press the paper cover button, which is located at the right edge of the top of the machine. This opens the cover. Then remove the slip of protective paper from underneath the cover. Unwrap the paper roll. Hold the roll so that the free end of the paper points toward you from the top of the roll, as shown. Note Be sure not to insert the paper roll upside down. If the paper roll is inserted upside down, the fax machine cannot produce an image.
PriorityFax 2000 Manual Place the paper into the machine. Then pull the paper from the top of the roll and carefully insert the end of the paper under the paper cutter guide, as shown below. (Paper loading instructions are also printed inside the fax machine.) 0 0 If you’ve inserted the paper correctly, it comes out through the front of the machine. Pull approximately four inches (10 cm) of paper out the front of the machine. Push the cover shut until you hear a click.
Setting Up the Priority Fax Reloading Paper The LCD lets you know when to replace the paper roll. When approximately 4 inches (10 cm) of paper is left, the ADD PAPER message appears on the LCD. When you see this message, remove the old roll and follow the instructions above to insert the new roll. Running a Copy Test A quick test of your PriorityFax is the convenience copy function. You can copy any document that is no more than 8.5 inches wide. Just follow the instructions below.
PriorityFax 2000 Manual The ready display appears: Press START. The fax machine draws the original document through the machine, the following display appears, and the copy begins to emerge from the slot at the front of the unit. Do not pull on the paper while copying. You may ruin the copied image. Note You can select the quality of the documents produced by the PriorityFax by changing the resolution mode to suit the type of documents you copy or send.
2 Using the PriorityFax This chapter covers the control panels, sending and receiving documents, and the basic special features, such as one-touch and speed dial faxing, and setting the date and time. The Control Panels The buttons and switches on the top and back control panels let you control many of the fax machine’s settings. The Top Control Panel The top control panel has a Liquid Crystal Display (LCD) and many buttons.
PriorityFax 2000 Manual Buttons SPKR (Speaker). Pressing this button allows you to dial without lifting the handset. CALL RSRV (Call Reservation). Pressing this button during fax transmission allows you to talk to the receiving party after the document is sent. (Both fax machines must have the call reservation feature.) After the fax machine has finished sending the document, both your telephone and the telephone you called ring, and you can talk to the other party.
Using the PriorityFax STOP. Pressing this button halts operation during document transmission or copying, cancels setting operations, and returns the display to date/time after an error. START. After dialing, press this button to begin sending the document. If Automatic Answering is off, pressing this button starts document receiving. This button is also used for polling. See Chapter 4. COPY.
PriorityFax 2000 Manual The Back Control Panel The back control panel contains only four controls. AUTO ANS (Automatic Answering). When this is turned on, fax reception begins after the telephone rings the number of times set by the RING DELAY switch. Also when this is on, a hyphen appears opposite the AUTO ANS label in the last space of the LCD. When off, fax reception begins if the telephone handset is not picked up within ten rings. RING DELAY.
Using the PriorityFax Sending a Document Sending a document is a simple process. Instructions later in this chapter tell you how to make it even more simple by using onetouch and speed dial faxing. There are two ways to send a document: automatic sending and manual sending. Because you will probably use automatic sending most of the time, all the instructions in this manual are for automatic sending. In case you do need to use manual sending, the instructions for it are on page 2-8.
PriorityFax 2000 Manual Dial the number of the receiving fax machine. (Include the area code if the receiving fax number is outside of your dialing area.) The number appears on the LCD display as you dial it. 0 START/COPY When you press START, the fax machine pulls the document through the slot as it sends it; then it beeps once when transmission is complete. (If the Transmit Verification feature is turned on, the fax machine prints a report a few moments later.
Using the PriorityFax Pages of a multi-page document must be between 0.0024 and 0.0035 inches (0.06 and 0.09 mm) thick. If they are not, transmit them one by one or use a copier to copy them and send the copies instead. If a document stops partway through the feeder, press STOP and then remove it. Sending Photocopies The following hints will help you avoid trouble when you send photocopied documents. Cl Make sure the document is photocopied on the correct side of the photocopy paper.
PriorityFax 2000 Manual Press START. As the pages are fed into the fax machine, notice when there is only one page left. Then place the next four pages face down on top of the page that is still in the feeder and push them gently in as far as they will go. Continue performing step 3 as often as necessary until the entire document has been sent.
Using the PriorityFax The ready display appears. Press SPKR or lift the handset. You hear the dial tone. Dial the number of the receiving fax machine. (Include the area code if the receiving fax machine is outside of your dialing area.) When you hear the fax tone, press START promptly. Then hang up if you are using the handset. Unless you press START immediately, the line is disconnected and you hear the busy tone. Note If the receiving fax machine is not using Auto Answer, a voice may answer.
PriorityFax 2000 Manual Document Sending Enhancements For special document sending needs you can choose one or more of the following enhancements: 0 Resolution. You can change this from standard to fine (for newsprint and detailed drawings) or photo (for photographs). Contrast. You can change this from normal to light or dark for sending documents that are unusually dark or light. Lead sheet. With this feature you can send a lead sheet after your document.
Using the PriorityFax Fax Number Redialing If the fax number you dial is busy, you need not reenter the number you dialed. There are two types of redialing—automatic and manual. Automatic Redialing If you use automatic sending, the fax machine automatically enters the Automatic Redial mode when the number is busy. In the Automatic Redial mode, the fax machine redials the number you just tried every five minutes until it reaches the other fax machine or until it has tried the number six times.
PriorityFax 2000 Manual Receiving Documents The PriorityFax can receive documents either automatically or manually; you make the choice with the AUTO ANS switch on the back control panel. If Automatic Answering is on, fax reception is automatic; if it is off, fax reception is manual. Automatic reception is recommended unless you have only one line for both faxing and telephoning. Automatic Reception If Automatic Answering is on, you need not answer your telephone when it rings.
Using the PriorityFax Basic Customizing Procedures Now that you have been introduced to the basics of sending and receiving documents on your PriorityFax, you can begin customizing your fax machine. This section has the basic customizing features, and Chapter 4 has the more advanced options. Setting the Date and Time To set the correct date and time for the display, perform the following steps: Make sure no document is in the machine. Press FUNCTION.
PriorityFax 2000 Manual Registering Your Number and Name After you use the following procedure to register your number and name, they are automatically printed (along with the page number) at the top of each page of each document you send. This makes it easy for the recipients of your faxes to identify and keep straight all the pages you send. To register your fax number and name, perform the following steps: Make sure no document is in the machine. Press FUNCTION. You see the function display.
Using the PriorityFax When your fax number is entered, press NEXT so you can enter a name, such as your own name or your company’s name. You see the following on the display: Enter your name using the method explained below. Entering letters instead of numbers When the display asks you for a name, you cannot enter letters directly. You must use a special method to convert numbers into letters, as shown on the chart below. Character Code Table For example, the name Epson is 37, 48, 51, 47, 46.
PriorityFax 2000 Manual As you enter your name, you see each character appear on the display. If you want to enter a space, enter 00. Note If you make a mistake when you are entering your name use the * cursor key to move the cursor to the incorrect letter and re-enter it. If you need to erase an entire name, see Removing Numbers and Names later in this chapter. Press SET three times.
Using the PriorityFax Press 1 to enter the register mode. Press 3 to choose the one-touch fax number mode. Press the top one-touch button. (If you are adding a number to a list you have already begun, press the next available one-touch button.) You see the following display: Enter the first fax number using the keypad. You can enter up to 22 digits, but the display can show only the last 16. Include the area code if the fax number is outside of your dialing area.
PriorityFax 2000 Manual Press NEXT. The following display appears: Enter the name of the person or company associated with the fax number, using the instructions on entering letters on page 2-15. When the name is correct, press NEXT. You see the following display: You can assign any one-touch or speed dial number to one of five groups, numbered 1 through 5. You need the group number only when you use one of the polling features described in Chapter 4.
Using the PriorityFax Printing a one-touch fax number list To check your work or for reference, you can print a list of the onetouch numbers you have registered by performing the following steps: Make sure no document is in the machine. Press FUNCTION. You see the function display. Press 2. Press the # cursor key until you see the following display: Press START. The list begins printing. When the list is finished printing, you see the function display.
PriorityFax 2000 Manual Press the one-touch button for the number you want to use. If you have not registered a number for the button you pressed, the message NOT REGISTERED appears. Press START. The fax machine starts feeding the first page and dialing begins. Speed dial faxing You can access up to 30 numbers for dialing frequently-called fax numbers by pressing S. DIAL and two number keys. First you must register the speed dial numbers.
Using the PriorityFax Press 4 to choose the speed dial number mode. You see the following display: If you are adding a speed dial number to a list you have already begun, enter the next available speed dial number now. You can enter up to 30 speed dial numbers, numbered 01 through 30. The underline is the curson The two digits before the colon are the speed dial number. Use the # cursor key to move the cursor to the right of the colon. Enter the first number using the keypad.
When the name is correct, press NEXT. You see the following display: You can assign any one-touch or speed dial number to one of five groups, numbered 1 through 5. You need the group number only when you use sequential polling which is described in Chapter 4. If you do not want to assign this number to a group, press NEXT to return to the fax number display. If you want to assign this number to a group, enter the group number and press NEXT.
Using the PriorityFax Press the # cursor key until you see the following display: Press START. The list begins printing. When the list is finished printing, you see the function display. Press SET to return to the date/time display. Using speed dial faxing After you have registered the speed dial numbers, you can send a fax to any of those numbers in just four steps: Insert the document face down in the feeder. The ready display appears. Press S. DIAL.
PriorityFax 2000 Manual Removing Numbers and Names If you wish to remove an entire fax number, telephone number, or name, use the instructions in this section. Note If you remove a fax number, this procedure also removes the name registered with it. Removing Numbers To remove a number follow these steps: If not already shown, bring up the number on the display. Follow the instructions for registering numbers in the section above.
Using the PriorityFax If you would rather return to the date/time display without entering a new name, press SET three times. The Add Paper Message The LCD lets you know when to replace the paper roll. When approximately 4 inches (10 cm) of paper is left, the ADD PAPER message appears. When you see this message, remove the old roll and follow the instructions in Chapter 1 to insert the new roll. Activity Reports Every 12 hours your PriorityFax automatically prints an activity report.
PriorityFax 2000 Manual Press 2 to select the print mode. You see the following display: Press START. The report is printed out. When the list is finished printing, you see the function display. Press SET once to return to the date/time display. If the PLS PRINT REPORT message appears frequently, you can have the activity report automatically printed more often by changing the activity report interval, as explained on page 4-14.
3 Using the PriorityFax as a Telephone The PriorityFax offers sophisticated, yet easy-to-use telephone capabilities. You can use this fax machine for voice conversation even when it is set to automatic fax reception mode. This chapter covers operating the control panels, standard dialing, redialing, and one-touch telephone dialing. The Control Panels This section describes the PriorityFax telephone controls on the top and back panels.
PriorityFax 2000 Manual The four buttons to the right of the keypad and just below the LCD (Liquid Crystal Display) have several applications; some are used for fax operations, some for telephone functions and some can be used for both. Each button has a label printed above and below as shown. Before you dial, available functions are SPKR (Speaker), REDIAL, and S.DIAL (Speed Dial). After you dial, available buttons are CALL RSRV (Call Reservation), MUTE, HOLD, and FLASH.
Using the PriorityFax as a Telephone MUTE. Pressing this button when you are in the middle of a telephone call silences your conversation momentarily. Press MUTE again to reenter the conversation. Hanging up the handset when MUTE is on breaks the telephone connection. S.DIAL. You can speed dial a registered telephone number by pressing this button and an assigned 2-digit number on the keypad. See Chapter 2 for more information on speed dialing. HOLD.
PriorityFax 2000 Manual The Back Control Panel The back control panel has only two controls that have telephone uses. SPEAKER (volume). Moving this dial on the back control panel of the fax machine allows you to adjust the speaker sound from low to high (left to right). This dial controls the speaker volume of the fax machine, not the handset (listening) volume. TONE PULSE. Set this switch to match your telephone line. If you are not sure about the type of line you have, set it on tone.
Using the PriorityFax as a Tel&phone Move the switch left to H for higher volume and right to N for lower (normal) volume. To adjust the ringer switch: Locate the RINGER switch on the left side of the telephone cradle to the right of the HANDSET switch. Move the switch left to H for high, center to L for low, or right to OFF for no ringing. Standard Dialing There are two ways to start dialing a telephone call: lifting the handset or pressing the SPKR button.
PriorityFax 2000 Manual Manual Redialing When you receive a busy signal, you can redial the same number using REDIAL. When you receive the busy signal, follow these steps: Press SPKR or hang up the handset. When you want to redial the same number, press SPKR or lift the handset. When you hear the dial tone, press REDIAL. (This feature dials the last number dialed. If you tried a different number between the busy signal and this redial attempt, REDIAL calls the second number.
Using the PriorityFax as a Telephone Registering One-touch Telephone Numbers To register the one-touch telephone numbers, follow the steps below. Make sure no document is in the machine. Press FUNCTION. You see the function display: Press 1 to choose the register mode. Press 2 to choose the one-touch telephone number mode. Press the top one-touch button. (If you are adding a number to a list you have already begun, press the next available one-touch button.
PriorityFax 2000 Manual Enter the first telephone number using the keypad. (Include the area code if the one-touch number is outside of your dialing area.) Note You can enter up to 22 digits, but the display can show only 16. If you make a mistake when you are entering this number use the * cursor key to move the cursor to the incorrect digit. Then retype the rest of the number.
Using the PriorityFax as a Telephone Press the # cursor key until you see the following display: Press START. The list begins printing. When the list is finished printing, you see the function display. Press SET once to return to the date/time display. Using One-touch Telephone Dialing After you have registered the one-touch numbers, you can call any of those telephone numbers in just two steps: Press SPKR or lift the handset and wait for a dial tone.
4 Using the PriorityFax Advanced Features Your PriorityFax has expanded capabilities for enhanced document transmission and security. The following list allows you to easily select those features appropriate to your faxing needs. Feature Page No. FaxBackMessage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PriorityFax 2000 Manual Fax Back Message With a Document To send the fax back message after a document, follow these steps: Insert the document face down in the feeder. The ready display appears: lnsert Document Press FUNCTION. You see the function display. I Press 0. You see the following display: Press the # cursor key to turn Fax Back on. Press SET twice to return to the ready display. Send the document.
Using the PriorityFax Advanced Features Press FUNCTION. You see the function display: Press 0 to enter the fax back message mode. Press SET. You see the following display: Dial the fax number and press START. Setting the Resolution You can adjust the quality of the documents produced by the PriorityFax by changing the resolution mode to suit the type of documents you copy or send. There are three resolution modes: standard (std), fine, and photo.
PriorityFax 2000 Manual One Document Only To change the resolution for only one document, follow these steps: Insert the document face down in the feeder. The ready display appears: Press FUNCTION. You see the function display. Press 1. You see the following display: Press the * or # cursor key to select from the standard, fine, or photo options. Press SET twice to return to the ready display. Send the document.
Using the PriorityFax Advanced Features Press 7 to select user-definable switches. You see this display: Press 1. The following display appears: Press the l or # cursor key to select from the standard, fine, or photo options. Press SET three times to register your selection and return to the date/ time display. Remember that this procedure changes the resolution for all documents. Follow the instructions on page 4-4 to change the resolution for only one document.
PriorityFax 2000 Manual One Document Only To select light or dark for a single document, follow these steps: First follow steps 1 through 4 on page 4-4 to set the resolution to fine. Press SET to return to the function display. Press 2. You see the following display: Press the cursor key to choose dark or the # cursor key to choose l light. Press SET twice to return to the ready display. Send the document.
Using the PriorityFax Advanced Features Press the l or # cursor key to choose one of the three options: normal, light, or dark. For light documents, choose light, and for dark documents, choose dark. Press SET three times to register your selection and return to the date/time display. Remember that this procedure changes the contrast for all documents. Follow the instructions on page 4-6 to change the contrast for only one document.
PriorityFax 2000 Manual HOLD/SET (3 times) Sending a Lead Sheet Press SET three times to register your selection and return to the date and time display. When you send a lead sheet, a message like the one below is sent after your document. As you can see, it includes the number and name of both the sender and the recipient. If you choose the number of pages option, as described in the following procedure, the lead sheet also includes the total number of pages.
Using the PriorityFax Advanced Features Press the # cursor key to turn Lead Sheet on. Press SET once to return to the function display. Press 6. You see the following display: Press either cursor key. The following display appears: Use the keypad to enter the total number of pages in the document you are sending. If the number is less than 10, enter a 0 before it. For example, enter 03 for a three-page document. Press SET twice to return to the ready display. Send the document.
PriorityFax 2000 Manual Setting the Transmission Verification Transmission verification is a printed report that confirms that your fax reached its destination. The transmission verification message includes the date and time of transmission, the destination fax number or name, the mode of transmission (G3 for regular mode or QUICK for quick mode), standard, fine, or photo resolution mode, the number of pages, and the result (OK for successful transmission).
Using the PriorityFax Advanced Features Press 7 to select the user-definable switches. Press 5 to select transmission verification. Press the # cursor key to turn the option on. Press SET three times to register your selection and return to the date/time display. Now every time you send a document, a transmission verification message prints out automatically from your fax machine if the document successfully reaches its destination.
PriorityFax 2000 Manual Press 1 to enter the register mode. Press 7 to enter the automatic redial mode. Enter the number of times you would like the automatic redial feature to call the fax number in the event of a busy signal. Use a zero before a single-digit entry, such as 03 for three tries. The maximum is 15, and 00 turns off the feature. Press NEXT.
Using the PriorityFax Advanced Features Printing Lists To see what settings you have made, what numbers you have registered, or what faxes you have sent and received, you can use the Print function of the PriorityFax to print lists.
PriorityFax 2000 Manual Activity Report Timing Ordinarily, the PriorityFax automatically prints an activity report every 12 hours. (See page 2-25.) If you send and receive a great number of faxes, you may want to change this interval. To change the time between automatic activity reports, follow these steps: Make sure no document is in the machine. Press FUNCTION. You see the function display. Press 8. You see the following display: Use the keypad to enter the new time.
Using the PriorityFax Advanced Features Press FUNCTION. You see the function display. Press 3 for Delayed Send. Use the # cursor key to turn the function on. The following display appears: Press SET. You see the following display. Use the keypad to select the day and time to send. For the first 0 (day), enter a number from 0 to 7, where 0 is today, 1 is tomorrow, 4 is four days from now, etc. For 00:00, enter the hour and minutes using a 24hour clock; for example, 01:20 is 1:20 a.m. and 14:03 is 2:03 p.
PriorityFax 2000 Manual Dial the fax number and press START. You see the following Your document is sent automatically when the day and time for sending is reached. To cancel delay waiting, press FUNCTION; then press 3. Press * to select DELAY SEND : OFF; then press SET twice, and press STOP. Now you can remove the document. Using Password Security Using a password can help insure confidentiality of fax machine communication and prevent an influx of fax “junk mail.
Using the PriorityFax Advanced Features Press 1 to enter the register mode. Press 6. Enter a four-digit password code using the keypad. Press SET three times to register your selection and return to the date/time display. HOLD/SET (3 times) Even though you have entered a password, the password feature is not activated until you follow the steps to activate the password.
PriorityFax 2000 Manual Activating the Password WARNING cl After you activate the password, all the documents you send have this password. Therefore, only people who have Epson PriorityFax machines with the password feature, who know the password, and who know how to use the password can receive documents from your fax machine. Ll Also, after you activate the password, your fax machine cannot receive any faxes that do not have this password.
Using the PriorityFax Advanced Features Press SET three times to register your selection and to return to the date/time display. Note When you send a document in password mode, the fax machine beeps if it is unable to transmit the document.
PriorityFax 2000 Manual There are two called-side polling types: Cl O F F The polling feature is not set Cl STANDARD Your fax machine is ready to be polled. After your document is polled successfully, your fax machine prints a polling report including the time, date, destination, mode, number of pages, and result (OK) of the polling transmission. Setting Called-side If you expect to be polled, you must follow these steps: Insert a document face down into the feeder. The ready display appears.
Using the PriorityFax Advanced Features Once the document has been polled by the calling side, the display returns to the date/time. Then the fax machine prints a polling report. To cancel called-side polling, return to steps 2 and 3 above. Select P O L L I NG : O F F , press SET twice, and press STOP. Now you can remove the document.
PriorityFax 2000 Manual Press SET. You see this display: Dial the fax number and press START. Once the polled document is received, the display returns to the date and time. You do not receive a polling report; only the calledside receives a report, if the feature is available. Setting sequential polling When you want to request documents from several fax machines, use sequential polling.
Using the PriorityFax Advanced Features Press SET. You see the following display: Press the l cursor key followed by the group number (from 1 to 5) that you wish to poll and then press START. Once the polled documents are received, the display returns to the date and time. You receive a sequential polling report.
PriorityFax 2000 Manual Dial the fax number and press START. Once your fax machine sends your document and receives the polled document from the other party, the display returns to the date/time. You do not receive a polling report; only the calledside party receives a polling report. Setting Delayed Polling To take advantage of two powerful fax machine features delayed send and polling-your machine offers Delayed Polling.
Using the PriorityFax Advanced Features Use the # cursor key to select the standard option. The following display appears: Press SET. You see the following display: Use the keypad to select the day and time to send. For the first 0 (day), enter a number from 0 to 7, where 0 is today, 1 is tomorrow, 4 is four days from now, etc. For 00:00, enter the hour and minutes using a 24hour clock; for example, 01:20 is 1:20 a.m. and 14:07 is 2:07 p.m.
PriorityFax 2000 Manual Setting delayed sequential polling When you want to request documents from several fax machines when you are away from the office, use this feature. Delayed sequential polling requires that you already have set up one-touch and/or speed dial numbers and assigned them to groups as described in Chapter 2. Make sure that all of the parties in the group expect to be polled and have set their fax machines accordingly.
Using the PriorityFax Advanced Features Press SET. You see the following display: Press the cursor key followed by the group number (from 1 to 5) that you wish to poll and then press START. You see the following display: l Once the documents are received, the display returns to the date/time and you receive a sequential polling report. To cancel delayed sequential polling, press FUNCITON; then press 3. Press # to select POLLING: OFF; then press SET twice. The display returns to date/time.
PriorityFax 2000 Manual Use the # cursor key to select the turnaround option. The following display appears: Press SET. You see this display: Use the keypad to select the day and time to send. For the first 0 (day), enter a number from 0 to 7, where 0 is today, 1 is tomorrow, 4 is four days from now, etc. For 00:00, enter the hour and minutes using a 24hour clock; for example, 01:20 is 1:20 a.m. and 14:09 is 2:09 p.m. If you enter 0 for today, be sure that you enter a time later than the current time.
5 Troubleshooting This chapter discusses problems you may encounter and their likely solutions. Problems and Solutions This section includes five categories: sending, receiving, copying, telephoning, and LCD error messages. Sending Document jam. Q Push down on the cover release button to open up the fax machine. Remove the jammed document from below. Push the cover back in place until you hear a click. Make a copy of the jammed document, and send the copy. Document doesn’t enter the feeder properly.
PriorityFax 2000 Manual Sending (continued) Cl The documents may be too small. Use a copier other than the fax machine to reproduce the original document. Then send the copy. 0 Multi-page documents on some types of paper, such as bond paper, may need to be fed one page at a time. Documents cannot be fed in to the fax machine. tl You may be trying to feed the documents from the back of the fax machine. Make sure you insert documents from the front side where the Face Down icon appears.
Troubleshooting Sending (continued) The receiving party image quality is poor. If the receiving party reports poor image quality, use the copying capability of the fax machine to copy the document. If the image quality of the copy is good, the problem is probably with the receiving party’s machine. If the image quality of the copy is poor, make another copy, but change the resolution setting as described in Chapter 4. For detailed drawings or photos, use the fine or photo modes.
PriorityFax 2000 Manual Manual reception doesn‘t work. Receiving 0 A document is in the feeder. Press STOP to remove the document, and try manual reception again. Recording paper is jammed. Cl Push down on the recording paper cover button to open up the fax machine. Pull out the jammed recording paper. Use scissors to make a clean edge on the end of the paper roll. Reinsert the paper according to the instructions in Chapter 1. Received copies are blank. Ll The recording paper roll may be in upside down.
Troubleshooting Receiving (continued) Polling reception doesn’t work. D There is no paper in the machine. See Chapter 1 to properly insert a new paper roll. cl Documents are sitting in the feeder. Remove the documents. Q Make sure your fax machine is set for calling side polling. See Chapter 4. 0 Make sure polled parties have set their fax machines for calledside polling. See Chapter 4. Received document image quality is poor. LI The scanning area may be dirty. See Chapter 6 for cleaning instructions.
PriorityFax 2000 Manual Copying (continued) No image appears on the paper. Cl The paper roll may be inserted upside down. See Chapter 1. Cl Be sure that you inserted the document in the feeder face down. Try copying again. Print quality of the copy is poor. Cl You may be using the wrong type of paper. Use Epson PriorityFax recording paper for best results. After checking the type of paper you are using, change the resolution setting as described in Chapter 4.
Troubleshooting Telephone (continued) The telephone does not ring. Ci The ringer switch is off. Turn the ringer switch to H for high or L for low. When you press SPKR you hear nothing. Q Check to be sure the power cord is plugged in. 0 Check the speaker volume dial on the back control panel. If it is set to the minimum, turn the volume higher. LCD Error Messages You may receive the following error messages on the LCD display. You are out of recording paper.
PriorityFax 2000 Manual LCD Error Messages (continued) Ll The document was removed from the fax machine during the REDIAL function. Insert the document and begin the sending procedure again. 0 If the paper jam occurs when you are using the copy option or when you are sending a document, open the paper cover and remove the jammed paper from under the paper cover. Make a new copy of the document and copy or resend it.
Troubleshooting LCD Error Messages (continued) Cl These messages indicate a problem with your fax machine. Press STOP and try the operation a second time. If the error occurs again, write down the error message and the conditions during which it occurred and take the fax machine to an authorized Epson Customer Care Center. To find the location of the nearest Customer Care Center, call l-800-922-8911.
6 Maintenance To maintain optimum printing quality, clean your PriorityFax after every three or four rolls of recording paper you use. Cleaning the Interior of the Fax Machine To clean the interior of the fax machine, follow these steps: WARNING Unplug the machine before cleaning it to avoid electric shock. When you unplug the machine, most of the items in memory are not affected.
PriorityFax 2000 Manual WARNING Do not use organic solvents, such as benzene or thinner. 0 0 Cleaning the Exterior of the Fax Machine Use a dry cloth to gently wipe off any excess alcohol from the newly cleaned interior. Replace the recording paper roll as described in Chapter 1. To clean the exterior of the fax machine, use a dry cloth to gently wipe off any dirt from the surface. WARNING Do not use water, alcohol, thinner, or any other organic solvent on the exterior of the machine.
7 Technical Specifications Type Desktop facsimile transceiver Transmission Mode Compatibility CCITT Group 3 Coding System Modified Huffman (MI-I) Transmission Speed 9600 baud Document Input Size 8.5” (width) Recording Paper Roll Size 8.5” x 98’ (30m) Recording Paper Roll Type Thermal Effective Scanning Width 8.
PriorityFax 2000 Manual Operating Environment 41 - 95 degrees F, 10 - 75% humidity Dimensions (Including Handset) 16.5” W x 11” D x 4.7” H Weight (Including Handset) 13.2 lbs Specifications are subject to change without notice.
Glossary Central telephone system Private branch exchange, (PBX) a computerized telephone switch, usually found in large organizations, which accepts calls from the outside and transfers them to various extensions inside and which routes calls from the inside to the outside. Convenience copier A copier used to make occasional, temporary reproductions of documents.
Index A Activity reports, 2-25—26 interval, setting the activity report, 4-12, 6-l printing, 2-25-26, 4-13 timing 4-14 Adapter, 4-prong, l-4 ADD PAPER message, l-10, l-13, 2-25,5-7 Assembling the fax machine, l-2—10 AUTO ANS switch, 2-4 Automatic answering, 2-4 Automatic fax back message, 4-l-2 Automatic reception, 2-12 Automatic redialing, 2-l1 Automatic redial settings, changing, 4-11—12 B Back control panel for fax uses, 2-4 Back control panel for telephone uses, 3-4 Beeper, setting, 4-7-8 Blank page
PriorityFax 2000 Manual COPY button, 2-3 Copying a document as a test, l-13 Copying problems, 5-5 blank copies, 5-6 no copies come out, 5-5 print quality, 5-6 Curled page problems, 5-1, 5-4 Customer Care Centers, Introduction-3, 5-9 Customer service, Introduction-3 Customizing procedures, 2-13-23, 4-3—19 Index - 2 D Date and time, setting, 2-13, 6-l Delayed send, using, 2-10, 4-14-l6 Delayed polling, 4-24—28 Dialing method, 7-l Dialing, standard, 3-5 Dimensions, 7-2 Document entering problems, 5-l—3 Docu
Index F Fax back message, 2-2, 2-8, 4-l message only, 4-2—3 with the document you are sending, 2-l0, 42 Features, Introduction-l Feeder, 2-7, 2-12—13, 7-l Feeding document problems, 5-l Five pages in feeder, more than, 2-6, 2-7—8 FLASH button, 3-2, 3-3 FUNCTION button, 2-2, 3-2, 3-3 G Gray scale, 7-l Groups, one-touch and speed dial fax number, 2-18, 2-22, 4-22—23, 4-26—27 assigning one-touch fax numbers to, 2-16, 2-18 assigning speed dial fax numbers to, 2-22 H I Handset, connecting the, l-3 Handset
PriorityFax 2000 Manual Index - 4 M MACHINE ERROR message, 5-9 Maintenance, 6-l-2 Manual reception, 2-12 Manual reception problems, 5-4 Manual redialing, 2-l1, 3-6 Manual sending, 2-8-9 Memory, 2-16, 6-l, 7-l Multi-line telephone connection, installing, l-5 MUTE button, 2-2, 3-2, 3-3 MUTE/NEXT button, 2-2, 3-3 N Name, registering, 2-14—18 Network connection, 7-l NEXT button, 2-2 No ringing problems, 5-7 NOT REGISTERED message, 2-20, 2-23, 3-9, 5-9 Number, registering, 2-14—18 0 One-touch buttons, 2-3
Index Paper roll size, 7-l Paper roll type, 7-l Paper, thickness, 2-6, 5-l Parts of the fax machine, l-l Password activating, 4-l8—19 setting, 4-16—17 Password security document problems, 5-2 Password security, using, 4-l6—19 PAUSE button, 2-2, 2-17, 2-21, 3-2, 3-3, 3-8 Photocopies problems with, 5-l sending, 2-7 PLS PRINT REPORT message, 2-25—26 Plugging in the fax machine, l-10 Polling called-side, 4-19, 4-20—21 calling-side, 4-19, 4-21—24 delayed, 4-24 problems, 5-4 sequential calling-side, 4-22—23 seque
PriorityFax 2000 Manual R Receiving documents, automatically or manually, 2-12 Receiving problems, 5-4—5 blank pages received, 5-4 curled pages, 5-4 image quality, 5-5 manual reception, 5-4 polling reception, 5-5 recording paper jam, 5-4 ringing continuous, 5-4 Recording paper roll, inserting, 1-10—13 Recording paper roll size, 7-l Recording paper roll type, 7-l REDIAL button, 2-2, 3-2 REDIAL CANCELLED message, 5-8 Redialing, automatic, 2-l1 Redialing, manual, 2-l1, 3-6 Redial settings, changing automatic,
Index Sending documents more than five pages long, 2-7—8 Sending enhancements, 2-10 Sending fax back message, 4-l Sending photocopies, 2-6—7 Sending problems, 5-l—3 blank pages received, 5-3 document entering, 5-l—2 document jam, 5-l feeding document, 5-2 image quality, 5-3 one-touch faxing, 5-3 password security document, 5-2 ringing, continuous, 5-2 speed dial faxing, 5-3 Sequential polling, 2-18, 4-19 calling-side, 4-22—23 delayed, 4-26—27 SET button, 2-2, 3-2 Setting the date and time, 2-13 Single-line
PriorityFax 2000 Manual Index - 8 T Technical specifications, 7-l—2 Telephone connection, installing multi-line, l-5 single-line, l-3—4 Telephone line, connecting the fax machine to the, l-3—4 Telephone problems, 5-6 call reservation, 5-7 no ringing, 5-7 one-touch dialing, 5-6 speed dialing, 5-6 SPKR button, 5-7 Temporary copies, l-13 Test copying, l-13 Test document, sending, 2-5-6 Test Sheet, PriorityFax, 2-5 Time and date, setting, 2-13, 6-l Timing, activity report, 4-14 Thickness of paper, 2-6, 5-l T
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