sp4800Guide.
sp4800Guide.book Page 2 Tuesday, March 7, 2006 3:49 PM All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
sp4800Guide.book Page 3 Tuesday, March 7, 2006 3:49 PM FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
sp4800Guide.
sp4800Guide.book Page 5 Tuesday, March 7, 2006 3:49 PM Contents Introduction Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . 9 Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Windows System Requirements . . . . . . . . . . . . . . .
sp4800Guide.book Page 6 Tuesday, March 7, 2006 3:49 PM Contents | 6 Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Loading the Paper onto the Spindle . . . . . . . . . . . . . . . . . . . . . . . . 49 Placing the Paper in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Removing Paper from the Spindle . . . . . . . . . . . . . . . . . .
sp4800Guide.book Page 7 Tuesday, March 7, 2006 3:49 PM Contents | 7 5 Maintaining and Transporting the Printer Checking Printer Status and Part Life . . . . . . . . . . . . . . . . . . . . . . . . 102 Printing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Viewing Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Checking and Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . 104 Running a Power Cleaning Cycle . . . . . .
sp4800Guide.book Page 8 Tuesday, March 7, 2006 3:49 PM Contents | 8 A Specifications Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
sp4800Guide.book Page 9 Tuesday, March 7, 2006 3:49 PM 9 Introduction This Printer Guide provides important information on setting up and using your printer, selecting paper, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem.
sp4800Guide.book Page 10 Tuesday, March 7, 2006 3:49 PM 10 | Introduction Tip: Check the Epson Pro Graphics web site at http://prographics.epson. com for accessories and options that are currently available.
sp4800Guide.book Page 11 Tuesday, March 7, 2006 3:49 PM Introduction | 11 Tip: If you experience difficulty with the toll-free line or your Unit ID number, call (562) 276-1305. Before you call, make sure you have your Unit ID number, which is included with the Epson Preferred Protection Plan information that came with your printer. You’ll also need your printer serial number and proof of purchase. Epson also provides technical assistance 24 hours a day through the World Wide Web.
sp4800Guide.book Page 12 Tuesday, March 7, 2006 3:49 PM 12 | Introduction Windows System Requirements To use your printer in either a stand-alone or peer-to-peer network environment, your system should include the requirements listed below: • IBM®-compatible PC with a Pentium® IV 1.
sp4800Guide.book Page 13 Tuesday, March 7, 2006 3:49 PM Introduction | 13 Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively. • The printer weighs about 88 lb (without ink or paper), and should be lifted by two people. • When setting up the printer, make sure you have enough space around it, as shown below.
sp4800Guide.book Page 14 Tuesday, March 7, 2006 3:49 PM 14 | Introduction Caution: Always turn the printer off using the P Power button. When you press this button, POWER OFF appears on the LCD panel. Do not unplug the printer or turn off the power to the printer until the panel shuts off. This ensures that the print head is safely capped. • This product’s power cord is designed for use with this product only. Using it with other equipment may result in fire or electric shock.
sp4800Guide.book Page 15 Tuesday, March 7, 2006 3:49 PM Introduction | 15 Ink Cartridge Safety Instructions Caution: Do not shake cartridges (that have been installed previously) with too much force. • Keep ink cartridges out of the reach of children and do not drink the ink. • Store ink cartridges in a cool, dark place. • If ink gets on your skin, wash it off with soap and water. If ink gets in your eyes, flush them immediately with water.
sp4800Guide.
sp4800Guide.book Page 17 Tuesday, March 7, 2006 3:49 PM 17 Chapter 1: Setting Up the Printer This chapter includes the following information: • Unpacking • Setting up and plugging in • Installing ink • Connecting to your system • Connecting to the network • Installing the software • Updating your printer firmware Unpacking 1. Make sure you have all these parts for your Epson Stylus Pro 4800: WARNING: The printer weighs about 88 pounds, and should be lifted by two people.
sp4800Guide.book Page 18 Tuesday, March 7, 2006 3:49 PM 18 | Setting Up the Printer 2. Remove all the packing materials and tape. Save the box and packaging in case you need to ship the printer. Note: To prevent paper jams, don’t place the screws back in the printer. 3. Remove the two screws and remove the carriage retainer bracket. Store the screws and retainer bracket in case you need to transport the printer later. 4. Unlock the print head carriage by pulling the green tab to the left.
sp4800Guide.book Page 19 Tuesday, March 7, 2006 3:49 PM Setting Up the Printer | 19 Setting Up and Plugging In 1. Connect the power cord to the AC inlet on the back of the printer. 2. Plug the other end of the power cord into a properly grounded electrical outlet. 3. Insert the paper tray into the slots at the front of the printer. Installing Ink Note: The default black ink cartridge is Photo Black.
sp4800Guide.book Page 20 Tuesday, March 7, 2006 3:49 PM 20 | Setting Up the Printer 2. Press both ink compartment covers to open them. 3. Raise both ink levers. 4. Remove each ink cartridge from its package and gently shake the cartridge.
sp4800Guide.book Page 21 Tuesday, March 7, 2006 3:49 PM Setting Up the Printer | 21 5. Install the ink cartridges in the printer. Hold each cartridge with the arrow pointing toward the printer, then insert it into its slot. Make sure you insert each cartridge in the correct slot. Caution: Charging takes about 8 minutes. Never turn off the printer, release the paper lever, or open the cover while the Pause light is flashing, or you may damage the printer. 6.
sp4800Guide.book Page 22 Tuesday, March 7, 2006 3:49 PM 22 | Setting Up the Printer Connecting to Your System You can use either USB or FireWire connections. Make sure your system has the appropriate port, and you have a standard, shielded cable 10 feet long or less. USB Cable FireWire Cable (included) 1. Make sure that both the printer and the computer are off. 2. Plug the interface cable into the appropriate port on the printer. FireWire port USB port 3.
sp4800Guide.book Page 23 Tuesday, March 7, 2006 3:49 PM Setting Up the Printer | 23 Connecting to the Network If you plan to attach the printer to your network, you need the optional EpsonNet print server card. The EpsonNet print server is a 10/100 BaseTX Type B Ethernet interface card (part number C12C824052). You can purchase the print server card and other optional equipment and and supplies from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). In the U.S.
sp4800Guide.book Page 24 Tuesday, March 7, 2006 3:49 PM 24 | Setting Up the Printer 5. Slide the card along the slots inside the compartment. Push it in firmly to fully insert the connector into the printer’s internal slot. 6. Use the two screws included with the card to secure it. 7. Connect one end of the appropriate cable to the card. Then connect the other end to your computer’s Ethernet port or hub. 8. Plug in the printer’s power cord.
sp4800Guide.book Page 25 Tuesday, March 7, 2006 3:49 PM Setting Up the Printer | 25 You see the Epson installer icon. 3. Double-click the Epson installer icon. 4. Double-click Install Printer Driver and Utilities. 5. Enter your password and follow the on-screen instructions to install your software. 6. Enter your password again and follow the on-screen instructions to install the EPSON LFP Remote Panel. 7. Double-click Install Additional Color Profiles to install the profiles for your printer. 8.
sp4800Guide.book Page 26 Tuesday, March 7, 2006 3:49 PM 26 | Setting Up the Printer 9. Do one of the following: • If you are finished installing software, click Exit. • If you installed the optional EpsonNet print server card, double-click Install EpsonNet Config. Enter your password and follow the on-screen instructions. You can use EpsonNet Config to configure your printer for network use. When you see the prompt, click Restart.
sp4800Guide.book Page 27 Tuesday, March 7, 2006 3:49 PM Setting Up the Printer | 27 2. Click the + plus sign. You see your printer in the Printer Browser: Tip: If you want to rename the printer for easier identification, enter a new name for it in the Name field on this screen. 3. Wait while your Macintosh finds the printer driver and the Add button becomes available. Then click the Add button. Note: If your Macintosh cannot find the printer, click More Printers and select the appropriate interface.
sp4800Guide.book Page 28 Tuesday, March 7, 2006 3:49 PM 28 | Setting Up the Printer Adding the Printer in Mac OS X 10.3.x 1. Open the Applications folder, then open the Utilities folder and open the Printer Setup Utility. 2. If you see a message like this, click Add, then skip to step 4. 3. Click the Add icon at the top of the Printer List window.
sp4800Guide.book Page 29 Tuesday, March 7, 2006 3:49 PM Setting Up the Printer | 29 4. Pull down the menu and select the connection you are using—either EPSON USB, EPSON FireWire, or EPSON TCP/IP. The Stylus Pro 4800 appears on the screen. 5. Click Stylus Pro 4800, then click Add. Tip: If you want to rename the printer for easier identification, select the printer name in the list and click Show Info. Type a new name and click Apply Changes. You see the Stylus Pro 4800 in the Printer list. 6.
sp4800Guide.book Page 30 Tuesday, March 7, 2006 3:49 PM 30 | Setting Up the Printer Installing the Software for Windows 1. Make sure your printer is turned off. 2. Turn on your computer. 3. Insert the printer software CD-ROM in your computer. The installer starts automatically. If it doesn’t start, double-click My Computer or click Start > My Computer. Then double-click your CD-ROM icon. 4. Double-click Install Printer Driver and Utilities.
sp4800Guide.book Page 31 Tuesday, March 7, 2006 3:49 PM Setting Up the Printer | 31 5. When you see a window asking you to turn on your printer, press the P Power button. (Make sure the printer is connected; see page 22.) 6. When you see a message that driver installation and printer configuration were completed successfully, click OK. The EPSON LFP Remote Panel begins installing. 7. Double-click Install Additional Color Profiles to install the profiles for your printer. 8.
sp4800Guide.book Page 32 Tuesday, March 7, 2006 3:49 PM 32 | Setting Up the Printer Updating Your Printer Firmware Before you begin using your printer, you should check for a newer version of firmware on the Epson support site and update your printer, if necessary. Downloading the Firmware 1. Navigate to http://support.epson.com in your browser. 2. Choose your printer. 3. Click Drivers and Downloads to find the newest firmware. 4.
sp4800Guide.book Page 33 Tuesday, March 7, 2006 3:49 PM Setting Up the Printer | 33 3. Make sure Stylus Pro 4800 is selected, then click the Firmware Updater button. You see the Firmware Updater window. 4. Make sure your printer is on, its LCD is set to Ready, and it is connected to your computer, then choose Stylus Pro 4800 in the Printer list. 5. Click Browse and find the firmware that you just downloaded and extracted. Select the file and click Choose.
sp4800Guide.book Page 34 Tuesday, March 7, 2006 3:49 PM 34 | Setting Up the Printer Caution: Don’t turn off the printer while the firmware is updating. 6. If the firmware version of the file is newer, click Update to start the firmware updating process. (If it is the same, you don’t need to update.) 7. When the update is complete, close the Firmware Updater window, LFP Remote window, and the Printer Utility window.
sp4800Guide.book Page 35 Tuesday, March 7, 2006 3:49 PM 35 Chapter 2: Handling Paper and Other Media The Epson Stylus Pro 4800 prints on a variety of media, including roll paper and cut sheets up to 17 inches wide. You can also use heavy stock, such as posterboard up to 59 mil (1.5 mm) thick, via the straight-through paper path.
sp4800Guide.book Page 36 Tuesday, March 7, 2006 3:49 PM 36 | Handling Paper and Other Media Guidelines for Using Epson Media Follow these guidelines, as well as those included in your paper package, when printing on Epson paper and other media: • Avoid touching the printable surface with your bare hands. Fingerprints may affect print quality. Handle media by the edges or use cotton gloves. • Always choose the correct Media Type setting in your printer driver software before you send your job.
sp4800Guide.book Page 37 Tuesday, March 7, 2006 3:49 PM Handling Paper and Other Media | 37 Cut Sheet Paper Paths In addition to the paper tray, two paper paths are available for manual feeding of special media.
sp4800Guide.book Page 38 Tuesday, March 7, 2006 3:49 PM 38 | Handling Paper and Other Media Front manual feed slot • UltraSmooth Fine Art Paper • Textured Fine Art Paper • Enhanced Poster Board • Velvet Fine Art Paper Loading Paper in the Paper Tray You can load up to 250 sheets of plain paper in the tray.
sp4800Guide.book Page 39 Tuesday, March 7, 2006 3:49 PM Handling Paper and Other Media | 39 Follow these steps to load cut sheets in the paper tray: 1. Make sure the printer is turned on, then press the Paper Source button until the sheet icon appears on the LCD display. 2. Extend the paper tray and paper tray cover. 3. Lift up the paper tray cover.
sp4800Guide.book Page 40 Tuesday, March 7, 2006 3:49 PM 40 | Handling Paper and Other Media 4. Flip up the paper guide roller and slide the edge guide all the way to the left. 5. Clean the inside of the paper tray to remove any dust. Dust may affect printout quality. 6. Thumb through a stack of paper, then gently tap it on a flat surface to even the edges.
sp4800Guide.book Page 41 Tuesday, March 7, 2006 3:49 PM Handling Paper and Other Media | 41 Note: When you need to add sheets, first remove all the paper and then add to the stack that you removed. 7. Load the sheets with the printable side down, in the portrait orientation (short edge first). Place the paper all the way back in the paper tray and next to the right edge. Make sure the stack of paper fits under the arrow on the left edge guide. 8. Adjust the edge guide and length of the paper tray.
sp4800Guide.book Page 42 Tuesday, March 7, 2006 3:49 PM 42 | Handling Paper and Other Media If you’re printing on letter-size paper, raise the paper guide and push it against the end of the paper stack. 9. Flip the paper guide roller down onto the stack of paper.
sp4800Guide.book Page 43 Tuesday, March 7, 2006 3:49 PM Handling Paper and Other Media | 43 Note: Make sure the roll paper support on the paper tray cover is not raised. 10. Replace the paper tray cover and adjust its length. 11. Extend the paper tray cover if necessary to support your printouts.
sp4800Guide.book Page 44 Tuesday, March 7, 2006 3:49 PM 44 | Handling Paper and Other Media Using the Front Manual Feed Slot If you want to print on fine art paper, posterboard, or other media 19 to 59 mil (0.5 to 1.5 mm) thick, you need to use the manual feed slot. This provides a straight-through paper path. Be sure to allow enough room behind the printer so the paper is not bent when it feeds into the printing position. 1.
sp4800Guide.book Page 45 Tuesday, March 7, 2006 3:49 PM Handling Paper and Other Media | 45 4. Insert the sheet face-up. 5. Push the sheet under the gray feed rollers. Gray feed rollers 6. Align the edge of the paper with the mark on the paper tray cover, as shown below. For longer sheets, make sure you align the right edge of the sheet with the arrow mark on the right and the leading edge with the OTHERS mark. Then close the top cover.
sp4800Guide.book Page 46 Tuesday, March 7, 2006 3:49 PM 46 | Handling Paper and Other Media 7. Return the paper lever to the secured position. The printer automatically feeds the paper into printing position. 8. Extend the paper tray and cover if necessary to support the sheet as it comes out of the printer. Make sure the roll paper support is not raised.
sp4800Guide.book Page 47 Tuesday, March 7, 2006 3:49 PM Handling Paper and Other Media | 47 Using the Top Manual Feed Slot You may use the top manual feed slot for certain media types such as Velvet Fine Art Paper. You can also use this feed slot for other types of paper, as listed on page 37. 1. Make sure the printer is turned on, then press the Paper Source button until the sheet icon appears on the LCD display. 2. Align the sheet with the right edge of the slot and insert it until it meets resistance.
sp4800Guide.book Page 48 Tuesday, March 7, 2006 3:49 PM 48 | Handling Paper and Other Media Using Roll Paper You can use roll paper with a 2- or 3-inch core, up to 17 inches wide. Manually switching from one paper roll to another is a simple process. Check the Epson Pro Graphics web site (http://prographics.epson.com) or your authorized Epson dealer for available media.
sp4800Guide.book Page 49 Tuesday, March 7, 2006 3:49 PM Handling Paper and Other Media | 49 Note: The spindle accommodates both 2-inch and 3-inch roll paper cores. To switch between different size cores, see page 54. Avoid touching the printable surface of the paper as much as possible. Oils from your skin can affect print quality. • If you’re loading heavy paper, you may need to increase the suction strength by pressing the paper feed button.
sp4800Guide.book Page 50 Tuesday, March 7, 2006 3:49 PM 50 | Handling Paper and Other Media Placing the Paper in the Printer Follow these steps to place the paper in the printer: 1. Open the roll paper cover. 2. Place the roll paper in the printer as shown. (The gray end of the spindle goes on the right.) Note: To avoid feeding excess paper, make sure you don’t select when you’re using roll paper. 3.
sp4800Guide.book Page 51 Tuesday, March 7, 2006 3:49 PM Handling Paper and Other Media | 51 4. Release the paper lever. 5. Hold both sides of the paper and feed it into the slot.
sp4800Guide.book Page 52 Tuesday, March 7, 2006 3:49 PM 52 | Handling Paper and Other Media 6. Feed the paper all the way through the printer to the end of the paper tray. 7. Using the ends of the spindle, roll the paper up until the edge is aligned with the roll paper mark next to the arrow.
sp4800Guide.book Page 53 Tuesday, March 7, 2006 3:49 PM Handling Paper and Other Media | 53 8. Move the paper lever to the secured position. The printer automatically positions the paper for printing. 9. Raise the roll paper support. Make sure the paper is on top of the guides. Note: The maximum length of roll paper you can print on is limited by the printer driver, and may also be limited by your application software and/or operating system. 10. Close the roll paper cover.
sp4800Guide.book Page 54 Tuesday, March 7, 2006 3:49 PM 54 | Handling Paper and Other Media Removing Paper from the Spindle If you need to remove the paper roll from the spindle, follow these steps: 1. Open the roll paper cover. 2. If the paper is loaded for printing, push the paper lever back to the released position, then roll up the paper before removing it. 3. Remove the roll paper and spindle from the printer. 4. Set the spindle upright, with the gray end on the floor and the black end at the top. 5.
sp4800Guide.book Page 55 Tuesday, March 7, 2006 3:49 PM Handling Paper and Other Media | 55 To remove the adapters, press on the four tabs. Press tabs to release Cutting Paper Manually with the Built-in Cutter When you’re not using the auto cut setting, you need to cut the paper manually by pressing the button after your print job is finished. You can use the button for most types of paper.
sp4800Guide.book Page 56 Tuesday, March 7, 2006 3:49 PM 56 | Handling Paper and Other Media Printing Trim Lines You can print trim lines on the right edge of your pages (if you’re using auto cut) or on the right and bottom edge (if you’re not using auto cut). Follow these steps: 1. Press the Menu button. Printer Setup appears on the display. button again to select the Printer Setup menu and 2. Press the Menu display PLATEN GAP. 3. Press the button to display PAGE LINE. 4. Press the Menu 5.
sp4800Guide.book Page 57 Tuesday, March 7, 2006 3:49 PM Handling Paper and Other Media | 57 Caution: To avoid damaging the printer, make sure you do not select the Narrow setting when you print on heavy media. 4. Use the and buttons to change the setting. (STANDARD is the default setting; you can also choose NARROW, WIDE, WIDER, or WIDEST.) button to save the setting. An asterisk appears next 5. Press the Menu to the selected setting. 6. Press the Pause button to exit the menu.
sp4800Guide.book Page 58 Tuesday, March 7, 2006 3:49 PM 58 | Handling Paper and Other Media Creating Paper Configurations To create a configuration for a specific paper type, make sure the paper you want to configure is loaded in the printer. Then follow these steps: button, then press the 1. Press the Menu PAPER appears on the display. 2. Press the Menu button until CUSTOM button to display PAPER NUMBER. button, then press the button to select a paper 3. Press the Menu configuration number (1 to 10).
sp4800Guide.book Page 59 Tuesday, March 7, 2006 3:49 PM Handling Paper and Other Media | 59 • CUT METHOD lets you decrease the cutting blade pressure for thinner media, or adjust the speed for thick media. You may need to experiment to determine the cleanest cut for your paper. • PPR FEED ADJUSTMENT helps eliminate banding. Choose a lower value if you see white lines on your prints, or a higher value if you see dark lines.
sp4800Guide.
sp4800Guide.book Page 61 Tuesday, March 7, 2006 3:49 PM 61 Chapter 3: Printing with Epson Drivers for Macintosh Your Epson Stylus Pro 4800 comes with drivers and utilities that let you print and manage print jobs. ICC profiles for ColorSync® are included, so you can use color management features in Adobe® Photoshop® or other applications, or in the driver itself.
sp4800Guide.book Page 62 Tuesday, March 7, 2006 3:49 PM 62 | Printing with Epson Drivers for Macintosh Choosing Page Setup Options Note: Many application settings override the printer’s page setup options. Always verify settings to get the results you expect. If you need more information about print options, click the Help button. Before you print, make sure you have installed the Epson printer driver and utilities from the CD-ROM.
sp4800Guide.book Page 63 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Macintosh | 63 3. Click the Paper Size pop-up menu and choose a size and one of the options: Select the paper size, then choose the setting • The standard size setting prints on cut sheet paper with a bottom margin larger than the top and sides. • Borderless (Auto Expand) prints on cut sheets and enlarges your image (up to 3%) to fit the width of the paper (without side borders).
sp4800Guide.book Page 64 Tuesday, March 7, 2006 3:49 PM 64 | Printing with Epson Drivers for Macintosh 4. Click the Paper Size pop-up menu. • If you’re printing on cut-sheets, select the size of the paper loaded in the printer. Then continue with step 7. • If you’re using roll paper, Epson recommends that you create a custom paper size to make the best use of your paper. Click the Settings pop-up menu (at the top of the screen) and select Custom Paper Size.
sp4800Guide.book Page 65 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Macintosh | 65 Choosing Basic Print Options Once you have selected your page setup options, you need to select printing options. The Epson driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose advanced settings for more control over your printer and color management options, as described on page 69. 1. Select Print in your application.
sp4800Guide.book Page 66 Tuesday, March 7, 2006 3:49 PM 66 | Printing with Epson Drivers for Macintosh You see this screen: 4. Select the Media Type that corresponds to the paper you are printing on. If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using. Note: Check the web site (http://prographics. epson.com) or your authorized Epson dealer for other media that may be available.
sp4800Guide.book Page 67 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Macintosh | 67 5. For the Color setting, select Color for any type of photographic printing. Choose Advanced B&W Photo if you are printing black and white photos using this unique printer technology on select paper types. (For paper types that don’t support this option, print black and white photos with the Color setting.) Select Black only if you’re printing line drawings or other non-photographic images. 6.
sp4800Guide.book Page 68 Tuesday, March 7, 2006 3:49 PM 68 | Printing with Epson Drivers for Macintosh 7. Choose one of the following Print Quality settings: Note: The Print Quality settings available depend on the Media Type you selected. Choose lower print quality for faster printing, or SuperPhoto 2880dpi for best quality. • Draft • Normal - 360dpi • Fine - 720dpi • SuperFine - 1440dpi • SuperPhoto - 2880dpi 8. Choose any of the following: • High Speed for fast, bidirectional printing.
sp4800Guide.book Page 69 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Macintosh | 69 Choosing Color Management and Paper Configuration Options Follow these instructions to use color management in the printer driver. If necessary, you can control the ink density by using the paper configuration settings, as described on page 70. 1. Select Printer Color Management from the pop-up menu. You see this screen: 2.
sp4800Guide.book Page 70 Tuesday, March 7, 2006 3:49 PM 70 | Printing with Epson Drivers for Macintosh • (Off) No Color Adjustment to disable color management in the printer driver. Choose this mode when you use a color-managed workflow in Photoshop or other software applications. Note: You may need to change the Color Density setting if your custom color profile was created to optimize D-max and color gamut. 3.
sp4800Guide.book Page 71 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Macintosh | 71 • Paper Thickness helps reduce vertical banding and creates a sharper image when printing on unusually thick or thin paper. • Paper Suction lets you decrease the paper suction level when printing on thinner papers (less than 12 lb), such as CAD drafting paper or backlight film. • Cut Method decreases the cutting blade pressure for thinner media, or adjusts the speed for thick media.
sp4800Guide.book Page 72 Tuesday, March 7, 2006 3:49 PM 72 | Printing with Epson Drivers for Macintosh 2. Choose one of the following Auto Cut settings: • Normal Cut allows margin space at the top and bottom of each image. • Double Cut extends the space between the images and trims each print individually. This provides the cleanest edge for borderless printing. • Single Cut causes the images to be printed end-to-end and saves paper.
sp4800Guide.book Page 73 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Macintosh | 73 Borderless Printing For true borderless printing on roll paper, you can select either Auto Expand or Retain Size and create a custom paper size, as described above. Your image may be clipped on the left and right edges, but you can minimize clipping by sizing your image according to the page width and by adjusting the length. For either setting, you should add 0.1 inch to the length of your custom size.
sp4800Guide.book Page 74 Tuesday, March 7, 2006 3:49 PM 74 | Printing with Epson Drivers for Macintosh Note: If you check the settings on each screen in the pull-down menu, go through them carefully from top to bottom. Avoid cycling through them repeatedly, or you may lose your settings. Creating a Custom Preset and Printing Once you’ve made the correct settings for your print job, create a custom preset.
sp4800Guide.book Page 75 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Macintosh | 75 Choosing Advanced Black and White Photo Settings The Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver and offers an alternative black and white workflow. Advanced Black and White Photo mode also provides settings for more advanced black and white control.
sp4800Guide.book Page 76 Tuesday, March 7, 2006 3:49 PM 76 | Printing with Epson Drivers for Macintosh 4. Select Printer Color Management from the pop-up menu. You see this screen: 5. Choose the settings that are best for your photo. You can use the photo on the screen as a guide. • Color Toning: Allows you to add tone (hue) to your black and white output. The default is Neutral, which will provide you with a neutral tonal scale print.
sp4800Guide.book Page 77 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Macintosh | 77 • Shadow and Highlight Tonality: Allows you to control tonality only in the shadow or highlight areas of your image. • Max Optical Density: Adjusts the overall density or focus of the print. Create a soft focus print by setting the density to lower.
sp4800Guide.book Page 78 Tuesday, March 7, 2006 3:49 PM 78 | Printing with Epson Drivers for Macintosh 2. From here you can monitor the progress of your print job or do one of the following: • Click the print job, then click Delete to cancel the job • Click the print job, then click Hold to pause printing • Click a print job marked “Hold” and click Resume to resume printing • If multiple print jobs are listed, click a print job, then click the Priority arrow as necessary to reorder the jobs 3.
sp4800Guide.book Page 79 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Macintosh | 79 3. Select your printer and click OK. You see the Epson Printer Utility screen: 4. Click the Epson StatusMonitor icon.
sp4800Guide.book Page 80 Tuesday, March 7, 2006 3:49 PM 80 | Printing with Epson Drivers for Macintosh The software checks the amount of ink in the printer and maintenance tank and displays the StatusMonitor window: 5. To recheck the ink levels, click the Update button. To close the Status Monitor, click OK.
sp4800Guide.book Page 81 Tuesday, March 7, 2006 3:49 PM 81 Chapter 4: Printing with Epson Drivers for Windows Your Stylus Pro 4800 comes with drivers and utilities that let you print and manage print jobs. ICC profiles are included, so you can use the color management features in Photoshop or other applications, or in the driver itself. A color-managed workflow using Adobe Photoshop will give you the most accurate colors and best photographic output from your Epson Stylus Pro 4800.
sp4800Guide.book Page 82 Tuesday, March 7, 2006 3:49 PM 82 | Printing with Epson Drivers for Windows Choosing Basic Print Options Before you print, you need to set basic printing properties. Make sure you have installed the Epson driver and utilities from the CD-ROM. The driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose advanced settings for more control over your printer and color management options, as described on page 92.
sp4800Guide.book Page 83 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Windows | 83 3. Select a Media Type setting that corresponds to the paper you are printing on. If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using. Note: Check the web site (http://prographics. epson.com) or your authorized Epson dealer for other media that may be available.
sp4800Guide.book Page 84 Tuesday, March 7, 2006 3:49 PM 84 | Printing with Epson Drivers for Windows The EPSON Standard (sRGB) setting increases the contrast in images. Use this setting for color photographs. The Adobe RGB setting matches image colors to the Adobe RGB color standard. • Click Custom to choose one of the settings shown at the left. The two Advanced Photo settings let you print at either 1440 dpi (Advanced Photo) or 2880 dpi, the highest resolutions available.
sp4800Guide.book Page 85 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Windows | 85 Choosing Cut Sheet Paper Options 1. On the Properties window, click the Paper tab. You see this window: 2. Select the paper source you’re using (Paper Tray, Roll Paper, Roll Paper (Banner), or Manual Feed) from the Paper Source list. For more information about printing on roll paper, see page 86. 3. If you want to print to the edges of the page, click Borderless.
sp4800Guide.book Page 86 Tuesday, March 7, 2006 3:49 PM 86 | Printing with Epson Drivers for Windows 5. Make the settings you want for Copies, Orientation, and Printable Area. • • Standard makes the bottom margin larger than the top and sides. Maximum reduces the bottom margin (available only for plain paper). • Centered places the image in the center of the printable area. 6. If you want to reduce or enlarge your image or print on both sides of the paper, click the Layout tab.
sp4800Guide.book Page 87 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Windows | 87 The Roll Paper (Banner) setting allows you to print a series of continuous images without any margin space between them. This option is not available with all applications. 3. If you want to print without margins, click Borderless. Note that borderless printing takes longer than normal printing. See page 89 for more information about borderless printing. Click Expansion.
sp4800Guide.book Page 88 Tuesday, March 7, 2006 3:49 PM 88 | Printing with Epson Drivers for Windows To make the best use of your paper, creating a custom paper size is recommended. Select User Defined. You see this screen: Type a name for your custom size, then enter the size in hundredths of an inch (or centimeters) and click Save, then click OK. 6.
sp4800Guide.book Page 89 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Windows | 89 Borderless Printing For true borderless printing on roll paper, you can select either Auto Expand or Retain Size and create a custom paper size, as described above. Your image may be clipped on the left and right edges, but you can minimize clipping by sizing your image according to the page width and by adjusting the length. For either setting, you should add 0.1 inch to the length of your custom size.
sp4800Guide.book Page 90 Tuesday, March 7, 2006 3:49 PM 90 | Printing with Epson Drivers for Windows Choosing Layout Options You can print a poster-size image, even if your application does not support poster printing. For instructions on multi-page or double-sided printing, see your electronic Reference Guide. 1. On the Properties window, click the Layout tab. You see this window: 2. Click Reduce/Enlarge to have the driver resize your image.
sp4800Guide.book Page 91 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Windows | 91 Choosing Advanced Print Options The advanced settings give you complete control over your printing environment. If you are using color management setttings in Photoshop or another application, it is very important to access the advanced settings and turn off color management in the printer driver, as described on page 92. 1. Follow steps 1 through 4 beginning on page 82. 2.
sp4800Guide.book Page 92 Tuesday, March 7, 2006 3:49 PM 92 | Printing with Epson Drivers for Windows Note: The Print Quality settings available depend on the Media Type you selected. Choose lower print quality for faster printing, or SuperPhoto 2880dpi for best quality. 4. Choose one of the following Print Quality settings: • Draft • Normal - 360dpi • Fine - 720dpi • SuperFine - 1440dpi • SuperPhoto - 2880dpi 5.
sp4800Guide.book Page 93 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Windows | 93 Note: You may need to change the Color Density setting if your custom profile was created to optimize D-max and color gamut. You see the following: Select the correct settings to match your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel.
sp4800Guide.book Page 94 Tuesday, March 7, 2006 3:49 PM 94 | Printing with Epson Drivers for Windows • Cut Method decreases the cutting blade pressure for thinner media, and adjusts the speed for thick media. You may need to experiment to determine the best setting for your paper. • Platen Gap lets you fine-tune the setting for various paper thicknesses. • Eject Roller Type lets you define the eject roller for printing with non-Epson media.
sp4800Guide.book Page 95 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Windows | 95 1. On the Main tab, Choose the Media Type setting for the paper you have loaded in the printer. 2. Choose Advanced B&W Photo for the Color setting. 3. Click Custom, then click Advanced.
sp4800Guide.book Page 96 Tuesday, March 7, 2006 3:49 PM 96 | Printing with Epson Drivers for Windows 4. You can adjust the following settings: • Color Toning: Allows you to add tone (hue) to your black and white output. The default is Neutral, which will provide you with a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note that the presets will affect the target found in the Tone Color Circle.
sp4800Guide.book Page 97 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Windows | 97 Managing Print Jobs Your printer comes with several utilities that let you check on your print jobs and cancel, pause, or restart them. The Progress Meter opens each time you send a print job. Status Monitor 3, which appears on the taskbar when you print, lets you check the printer’s status and monitor print jobs.
sp4800Guide.book Page 98 Tuesday, March 7, 2006 3:49 PM 98 | Printing with Epson Drivers for Windows Setting Monitoring Preferences and Optimizing Print Speed You can choose when and how you want to be notified of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by other users who share the printer. You can also use the Speed and Progress utility to improve printing speed. 1.
sp4800Guide.book Page 99 Tuesday, March 7, 2006 3:49 PM Printing with Epson Drivers for Windows | 99 3. Select from the following options: • High Speed Copies speeds up printing of multiple copies of the same document using hard disk space as a cache. If you have multiple hard drives, you can select a different drive to spool to. • Show Progress Meter lets you control whether or not the Progress Meter is displayed when you send a print job.
sp4800Guide.book Page 100 Tuesday, March 7, 2006 3:49 PM 100 | Printing with Epson Drivers for Windows 4. Click the Monitoring Preferences button. You see the Monitoring Preferences window: 5. Select the Notification options you want to use. 6. If you want to have the Status Monitor 3 icon appear in your Windows taskbar, click the Shortcut Icon checkbox. Then select the icon to use.
sp4800Guide.book Page 101 Tuesday, March 7, 2006 3:49 PM 101 Chapter 5: Maintaining and Transporting the Printer The Epson Stylus Pro 4800 requires little maintenance to keep working at its best.
sp4800Guide.book Page 102 Tuesday, March 7, 2006 3:49 PM 102 | Maintaining and Transporting the Printer Note: To test the print quality, see page 104 for instructions on printing a nozzle check. Checking Printer Status and Part Life Using the SelecType menus, you can check the amount of ink remaining, the total number of prints, and the status of your cutter blade, maintenance tank, and other printer parts. You can either print out a status check, or you can view the printer’s status on the LCD panel.
sp4800Guide.book Page103 Tuesday, March 7, 2006 3:49 PM Maintaining and Transporting the Printer | 103 Viewing Status Information Note: Some status information is a projection based on the last print made. To view printer status information instead of printing it, follow these steps: 1. Press the Menu 2. Press the Menu button. You see PRINTER SETUP. button until you see PRINTER STATUS, then press . You see VERSION. 3.
sp4800Guide.book Page 104 Tuesday, March 7, 2006 3:49 PM 104 | Maintaining and Transporting the Printer • To check job history, press until you see JOB HISTORY, then press Menu . For the last 10 print jobs saved in the printer, you see the ink used (in milliliters) and paper used (in square meters). The most recent job is saved as No. 0. When done, press the button. Clear this setting with the JOB HIST CLR option.
sp4800Guide.book Page 105 Tuesday, March 7, 2006 3:49 PM Maintaining and Transporting the Printer | 105 • Mac OS X: Open the Epson Printer Utility in your Applications folder. Select Stylus Pro 4800, and click OK. • Windows XP: Click Start and select Control Panel. Double-click Printers and Faxes. Right-click your printer icon and select Printing Preferences. Click the Utility tab. • Windows 2000: Click Start, point to Settings, then select Printers.
sp4800Guide.book Page 106 Tuesday, March 7, 2006 3:49 PM 106 | Maintaining and Transporting the Printer 5. Examine the nozzle check pattern to make sure it has no gaps or lines. • If the printout looks okay as shown below, you’re done. Click Finish. • If you see any gaps as shown below, click Clean to clean the print head and follow the on-screen instructions. 6. If the nozzles do not clear after a few cleaning cycles, run a Power Cleaning Cycle, as described in the next section.
sp4800Guide.book Page 107 Tuesday, March 7, 2006 3:49 PM Maintaining and Transporting the Printer | 107 7. When cleaning is finished and the Pause light stops flashing, print the nozzle check again to confirm that the head is clean. Note: You must use at least a 10× eye loupe to check the pattern. For effective cleaning, always run a nozzle check between cycles.
sp4800Guide.book Page 108 Tuesday, March 7, 2006 3:49 PM 108 | Maintaining and Transporting the Printer 7. Press the Menu button to display AUTO, then press the Menu button again. You see UNI-D (uni-directional). This is the type of alignment to start with. 8. Press the Menu button again to start the alignment process. It takes about 7 minutes to run the automatic uni-directional head alignment. The printer’s white beam sensor reads the alignment pattern and adjusts the printer automatically.
sp4800Guide.book Page 109 Tuesday, March 7, 2006 3:49 PM Maintaining and Transporting the Printer | 109 Replacing Ink Cartridges Tip: You can store partially used ink cartridges for up to 6 months. Before you begin a large print job, you should check your ink levels. If one of your cartridges is low, you can replace it before you start. Or you can wait until the ink runs out, replace the cartridge, and then continue the job without any loss of print quality.
sp4800Guide.book Page 110 Tuesday, March 7, 2006 3:49 PM 110 | Maintaining and Transporting the Printer Use the following UltraChromeK3 Epson ink cartridges: Caution: You must use the Epson ink cartridges designed for your printer. Other ink cartridges will not work and may cause damage not covered by your warranty.
sp4800Guide.book Page 111 Tuesday, March 7, 2006 3:49 PM Maintaining and Transporting the Printer | 111 3. Raise the ink levers to the unlocked position. WARNING: Do not shake the empty cartridge, or ink may leak out. If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water. 4. Remove the empty ink cartridge from the printer.
sp4800Guide.book Page 112 Tuesday, March 7, 2006 3:49 PM 112 | Maintaining and Transporting the Printer 6. Gently shake the cartridge before installing it. Note: If you can’t insert the cartridge smoothly, you may have the wrong cartridge. Check the package and product code. If the B ink light remains on after installing the cartridge, it may not be inserted fully. 7. Hold the cartridge with the arrow pointing toward the printer. Then insert the cartridge into the slot. Don’t force it in. 8.
sp4800Guide.book Page 113 Tuesday, March 7, 2006 3:49 PM Maintaining and Transporting the Printer | 113 Caution: Do not remove and re-insert cartridges more often than necessary. Doing so can compromise the needle valve seal and allow air to enter the ink tubes, causing nozzle loss. 9. If you’re using 110 ml cartridges, close the ink compartment cover. If you’re using 220 ml cartridges, you’ll have to leave the cover open. Once the cartridges are installed, the printer returns to its READY state.
sp4800Guide.book Page 114 Tuesday, March 7, 2006 3:49 PM 114 | Maintaining and Transporting the Printer If MNT TNK FULL appears on the LCD, you need to replace the maintenance tank. See page 121. Draining the Old Ink 1. Make sure that READY appears on the LCD panel. 2. Press the Menu 3. Press the Menu 4. Press the Menu button. button until you see MAINTENANCE, and then press the button. button until you see BK INK CHANGE, and then press the button. 5. Press the Menu button again. 6.
sp4800Guide.book Page 115 Tuesday, March 7, 2006 3:49 PM Maintaining and Transporting the Printer | 115 Installing the New Black Ink Cartridge 1. When draining is complete, RAISE THE LEFT INK LEVER appears on the LCD. Raise the ink lever on the left ink compartment. 2. When REMOVE CNVRSION CRTG appears, remove the conversion cartridges from the slots on the left ink compartment. 3. When INSERT INK CRTG appears, insert the cartridges in their specified slots. 4.
sp4800Guide.book Page 116 Tuesday, March 7, 2006 3:49 PM 116 | Maintaining and Transporting the Printer Updating the Printer Driver Information After the replacement operation, update the driver information using the steps below. • Mac OS X Open the Epson Printer Utility in your Applications folder. Select Stylus Pro 4800, and click OK. Click the EPSON StatusMonitor button and make sure the Matte Black cartridge option is shown. If not, click Update.
sp4800Guide.book Page 117 Tuesday, March 7, 2006 3:49 PM Maintaining and Transporting the Printer | 117 Using the Maintenance Mode The maintenance mode allows you to make special settings and perform maintenance procedures that may be needed occasionally.
sp4800Guide.book Page 118 Tuesday, March 7, 2006 3:49 PM 118 | Maintaining and Transporting the Printer • To change the units of measurement, press the button until you see UNIT, then press the Menu button. Press the button to switch from METER to FEET/INCH, then press Menu to select the units you want. Press the button when done. • To change the default cutting pressure, press the button until you button to display see CUT PRESSURE, then press the Menu 100%.
sp4800Guide.book Page 119 Tuesday, March 7, 2006 3:49 PM Maintaining and Transporting the Printer | 119 Caution: Do not try to slide the carriage by hand, or you may damage the printer. 4. Press Menu again. The print head moves to the replacement position. OPEN TOP COVER is displayed. 5. Open the top cover. 6. When REPLACE CUTTER is displayed on the LCD, hold down the side pin as shown and turn the latch to the right.
sp4800Guide.book Page 120 Tuesday, March 7, 2006 3:49 PM 120 | Maintaining and Transporting the Printer WARNING: The blade is sharp. Be careful when removing it. 7. Release the side pin and carefully remove the cutter blade. 8. Insert the new cutter as shown. 9. Push down on the side pin while turning the latch to the left.
sp4800Guide.book Page 121 Tuesday, March 7, 2006 3:49 PM Maintaining and Transporting the Printer | 121 10. Close the top cover when you see a message prompting you to do so. The cutter moves to the home position. Replacing the Maintenance Tank The maintenance tank stores ink that gets flushed from the system during manual and automatic print head cleaning. When the tank is almost full, the message MNT TK NEAR FULL appears on the LCD panel.
sp4800Guide.book Page 122 Tuesday, March 7, 2006 3:49 PM 122 | Maintaining and Transporting the Printer Caution: Be careful not to spill ink from the maintenance tank when removing it. Hold it upright at all times and dispose of it carefully. 3. Place your hand under the right ink compartment and gently pull out the maintenance tank. 4. Place the used tank in the plastic bag included with the new tank. 5. Insert the new tank. 6.
sp4800Guide.book Page 123 Tuesday, March 7, 2006 3:49 PM Maintaining and Transporting the Printer | 123 Caution: Be careful not to touch the gears inside the printer. To avoid damaging the components as well as the case, never use alcohol or thinners to clean the printer. Be careful not to get water on the printer mechanism or electronic components. Don’t use a hard or abrasive brush. Don’t spray the inside of the printer with lubricants; unsuitable oils can damage the mechanism.
sp4800Guide.book Page 124 Tuesday, March 7, 2006 3:49 PM 124 | Maintaining and Transporting the Printer Preparing the Printer for Shipment 1. Turn the printer on and remove the following parts: • All paper or other media • Roll paper spindle • Paper tray 2. If you are using the 110 ml ink cartridges, leave them installed. If you are using 220 ml cartridges, remove them and install 110 ml cartridges.
sp4800Guide.book Page 125 Tuesday, March 7, 2006 3:49 PM Maintaining and Transporting the Printer | 125 4. Make sure the print head is in the home (far right) position. Then lock the print head by pushing the green tab to the right. 5. If you saved the carriage retainer bracket, replace it and screw it back into place. (See page 18.) Caution: Do not turn off the printer by unplugging it or turning off a power strip.
sp4800Guide.book Page 126 Tuesday, March 7, 2006 3:49 PM 126 | Maintaining and Transporting the Printer If you see the message PERFORM POWER CLEANING? on the LCD panel after setting up the printer, select Y to start the power cleaning process, as described on page 106. Uninstalling and Reinstalling the Printer Driver If you need to uninstall and then reinstall the printer driver software for any reason, follow the instructions in the appropriate section below. Macintosh 1.
sp4800Guide.book Page 127 Tuesday, March 7, 2006 3:49 PM Maintaining and Transporting the Printer | 127 Removing the Optional Print Server Card If you need to exchange or ship your printer, you must remove the Ethernet card. WARNING: The card will be hot after printing. Make sure you allow the card to cool before handling it. 1. Turn off the printer and disconnect the power cord. 2. Disconnect the Ethernet cable. 3. Remove the two screws securing the card. 4.
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sp4800Guide.book Page 129 Tuesday, March 7, 2006 3:49 PM 129 Chapter 6: Solving Problems As you use your printer, you may occasionally experience a problem. The first thing you should do is diagnose the problem following the guidelines in this chapter. Then try the most likely solutions until the problem is fixed.
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sp4800Guide.book Page 131 Tuesday, March 7, 2006 3:49 PM Solving Problems | 131 When your ink or paper runs out or a problem occurs, a message appears on the LCD display, and the lights on the control panel come on or flash. The following table lists the messages in alphabetical order and includes an explanation and instructions for correcting the problem. Message Light Explanation Response CHANGE PAPER TYPE on Paper loaded does not match the source selected.
sp4800Guide.book Page 132 Tuesday, March 7, 2006 3:49 PM 132 | Solving Problems Message Light Explanation Response INVALID INK CRTG B Ink light on You tried to install the wrong ink cartridge. If you are installing ink cartridges for the first time, you must install the cartridges that came with your printer. If you are replacing ink cartridges, check the package and product code. You must use the ink cartridges designed for your printer. Other cartridges will not work.
sp4800Guide.book Page 133 Tuesday, March 7, 2006 3:49 PM Solving Problems | 133 Message Light Explanation Response NOZZLES STILL CLOGGED — Head cleaning did not clear the nozzles. Run the head cleaning utility again. If the nozzles are still clogged, contact Epson. OPTION I/F ERROR — Wrong interface card installed. Turn off the printer and remove the card. See the documentation that came with the card. PAPER NOT CUT Paper light flashing Roll paper was not cut correctly.
sp4800Guide.book Page 134 Tuesday, March 7, 2006 3:49 PM 134 | Solving Problems Message Light Explanation Response SERVICE REQ. All lights flashing The print head is locked. Pull out the green tab to unlock the print head. See page 18. An error has occurred. Note the error number, then turn the printer off and back on. If the message remains, contact Epson as described on page 10. Ink cartridge chip error. Remove and reinstall the ink cartridge. If the message remains, replace the cartridge.
sp4800Guide.book Page 135 Tuesday, March 7, 2006 3:49 PM Solving Problems | 135 Improving Print Quality You can often improve print quality by doing the following: • Run a nozzle check and cleaning cycle. See page 104 for instructions. • Align the print head. See page 107 for instructions. • When you send a print job, make sure your print options are set correctly. For more information, see Chapter 3 (Macintosh) or Chapter 4 (Windows). If none of these suggestions help, try the solutions below.
sp4800Guide.book Page 136 Tuesday, March 7, 2006 3:49 PM 136 | Solving Problems Problem Solution Your print is grainy, or has misregistration or ghosting. ◗ Check the ink indicators and light to see if you are low on ink. Replace ink cartridges if necessary, as described on page 109. ◗ Run a nozzle check and cleaning cycle. See page 104 for instructions. ◗ Align the print head, as described on page 107.
sp4800Guide.book Page 137 Tuesday, March 7, 2006 3:49 PM Solving Problems | 137 Problem Solution Your print has gaps or appears faint. ◗ Check the expiration date printed on each of the ink cartridges. If the cartridge is too old, replace it as described on page 109. ◗ Make sure the Media Type setting in the printer software is correct for the media you’re printing on. ◗ Run a nozzle check and cleaning cycle (see page 104).
sp4800Guide.book Page 138 Tuesday, March 7, 2006 3:49 PM 138 | Solving Problems Problem Solution The bottom edge of your print is smeared. ◗ The paper is curled toward the printable side. Flatten the paper or curl it toward the other side. ◗ Make sure the Media Type setting in your printer software is correct for the media you’re printing on. ◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness setting or drying time.
sp4800Guide.book Page 139 Tuesday, March 7, 2006 3:49 PM Solving Problems | 139 Problem Solution The printer stops printing unexpectedly. ◗ If the Pause light is flashing, the printer is performing a maintenance procedure or waiting for ink to dry. Check the display message and lights on the control panel. Pause light stops flashing. Wait until the ◗ Check the display message and lights on the control panel to see if an error has occurred. Follow the instructions for the messages beginning on page 130.
sp4800Guide.book Page 140 Tuesday, March 7, 2006 3:49 PM 140 | Solving Problems Problem Solution Your print has incorrect margins. ◗ Check the page size or paper size settings in your application. Make sure they are within the printer’s printable area. ◗ Make sure the Paper Size and Borderless settings in your printer software are correct for the paper you’re using. ◗ Paper is loaded incorrectly. Follow the instructions in Chapter 2 to reload the paper.
sp4800Guide.book Page 141 Tuesday, March 7, 2006 3:49 PM Solving Problems | 141 Problem Solution Printing is too slow. ◗ Turn on High Speed in your Advanced settings. ◗ Choose a lower resolution in your printer software for faster printing. ◗ Clear space on your hard drive or run a defragmentation utility. ◗ Don’t run too many applications at the same time. ◗ Turn off virtual memory. ◗ Add RAM to your system.
sp4800Guide.book Page 142 Tuesday, March 7, 2006 3:49 PM 142 | Solving Problems • If you’re not using Epson media, make sure you use a paper configuration to adjust for the paper’s thickness and drying time (see page 58). • If roll paper is curled tightly, select Starwheel-Roll Curled as the Feed Roller Type in your paper configuration settings. Clearing Roll Paper Jams When roll paper gets jammed in the printer, printing stops and you see a PAPER JAM message on the LCD display.
sp4800Guide.book Page 143 Tuesday, March 7, 2006 3:49 PM Solving Problems | 143 2. Cut the paper at the paper insertion slot, and remove the roll paper. 3. Remove the jammed paper from the front or back of the printer. Caution: Be careful not to damage the print head when you pull out the paper. 4. If necessary, open the top cover and remove the jammed paper.
sp4800Guide.book Page 144 Tuesday, March 7, 2006 3:49 PM 144 | Solving Problems 5. Make sure the paper light is on and LOAD PAPER is displayed on the LCD panel. Then reload your paper. Clearing Paper Tray Jams If paper gets jammed while feeding from the tray, follow these steps to clear it: 1. Turn off the printer and release the paper lever. 2. Remove the paper tray.
sp4800Guide.book Page 145 Tuesday, March 7, 2006 3:49 PM Solving Problems | 145 3. Carefully pull out the jammed paper. 4. If paper is still jammed in the printer, open the top cover and remove it. 5. If paper is jammed around the rear cover, remove the cover by squeezing the square knobs and pulling the cover off the printer.
sp4800Guide.book Page 146 Tuesday, March 7, 2006 3:49 PM 146 | Solving Problems 6. Then remove the paper. 7. Reinstall the rear cover. Then press and hold the necessary to reset the printer. Pause button if Clearing Paper Jams from the Manual Feed Slots If paper is jammed in the front or rear manual feed slots, follow these steps to clear it: 1. Turn off the printer and release the paper lever.
sp4800Guide.book Page 147 Tuesday, March 7, 2006 3:49 PM Solving Problems | 147 2. Remove the paper tray. 3. Carefully pull out the jammed paper. 4. If you can’t reach the paper from the front, remove it from the back of the printer. 5. Press and hold the Pause button if necessary to reset the printer.
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sp4800Guide.book Page 150 Tuesday, March 7, 2006 3:49 PM 150 | Specifications Weight Printer with tray and roll holder 88.6 lb Printer Interfaces • USB (1.1 and 2.0 compatible) • IEEE-1394 FireWire In addition, a Type-B expansion slot is available for installing an optional internal Ethernet network card (10/100 Base TX). Safety Approvals Safety standards UL 60950, CSA 22.2 No. 60950 EMC FCC part 15 subpart B, class B, CSA C108.
sp4800Guide.book Page 151 Tuesday, March 7, 2006 3:49 PM Specifications | 151 Cut Sheets Sizes 8 × 10 inches A4 (8.3 × 11.7 inches) Letter (8.5 × 11 inches) B4 (JB4) (10.1 × 14.2 inches) 11 × 14 inches 30 × 40 cm (11.8 × 15.7 inches) A3 (11.7 × 16.5 inches) US B (11 × 17 inches) Super A3/B (13 × 19 inches) B3 (JB3) (14.2 × 20.3 inches) 16 × 20 inches 40 × 60 cm (15.7 × 23.6 inches) A2 (16.5 × 23.
sp4800Guide.book Page 152 Tuesday, March 7, 2006 3:49 PM 152 | Specifications Ink Cartridges Cartridge life 2 years from production date if unopened; within 6 months after opening package, at 77 °F (25 °C) Temperature Storage (uninstalled) –22 to 104 °F (–30 to 40 °C); 1 month at 104 °F Storage (installed) Capacity –4 to 104 °F (–20 to 40 °C); 1 month at 104 °F 110 or 220 ml Weight 110 ml Approximately 0.44 lb (200 g) 220 ml Approximately 0.
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