PS-500 Series User’s Manual
Introduction Thank you very much for purchasing a PS-500. To use the device correctly, make sure you read the User’s manual along with the supplied Quick Start Guide. Keep the supplied Quick Start Guide handy to help you resolve any problems. Description in the User’s Manual Indicates things you must or must not do. Ignoring these instructions or mishandling this device could cause malfunction or operational problems to the device. ! Important Indicates additional explanations and related information.
System Requirement ® A smart device such as a smart phone or tablet with Bluetooth Smart capability is needed to upload product recorded data. Please check the below link for the latest compatibility. www.epson.eu/pulsense Note: ® PS-500 has Bluetooth Smart to transfer data to PULSENSE View. Uploaded data can be seen via PULSENSE View for Web (URL: go-wellness.epson.com). To upload your data from PS-500 Use the PULSENSE View for iOS, Android on your smart device.
Contents Introduction 2 Description in the User’s Manual .................................................................................. 2 Trademarks................................................................................................................... 2 Caution: ........................................................................................................................ 2 System Requirement .........................................................................................
Wake-up Alarm ........................................................................................................... 40 Fitting adjustment ....................................................................................................... 41 Maintenance 43 Looking after your device ........................................................................................... 44 About the wristband ..........................................................................................
Using this Device Safely Make sure you read the manuals (Quick Start Guide and User’s manual) first to use this product safely. The product may malfunction, or an accident may occur if it is handled incorrectly. - Keep the manuals handy to help you resolve any problems. - When taking this product out of the country of purchase, check the laws and regulations in the destination country before you travel. - This product is not a medical device. Use this product as an indicator during physical exercise.
Notes on Using the Product and Components Warning Exercise according to your physical capabilities. Stop exercising and consult your doctor if you feel unwell during exercise. This product is a highly accurate sensor and able to measure your pulse rate; However, this is not a medical device. If you have any concerns, consult your doctor before using this product. Do not keep your eyes on the device while exercising; otherwise you could fall or cause a traffic accident.
Caution Do not wear this product in a bath or sauna. The steam and soap may compromise the waterproof feature or cause corrosion. Note: Please note that even if not used, the PS-500 should be charged at least once within a 6 month period. Failing to do so might affect the performance of the rechargeable battery. Notes on using the cradle Warning Do not use the cradle or AC adapter if they are in any way damaged, faulty or contaminated by foreign material such as dust, water or dirt.
Warning In areas in which usage is restricted, such as on airplanes and in hospitals, follow the rules and regulations provided(such as in-flight announcements) Do not use the device if you have a surgically implanted medical device such as cardiac pacemaker. Do not bring the device into an operating room, intensive care unit, and so on, and do not use the device near medical equipment.
Set up and Basic Operation You need to make the following preparations before use.
Things You Can Do With The Product Measuring items Items Contents Heart rate The PS-500 reads and records your heart rate from the changes in light reflected through the blood vessels in your wrist. Calories PULSENSE calculates the actual burned calories based upon the body motion and the heart rate information, which is related very closely to the calories burned, enabling more detailed calorie calculation.
What’s in the box Contact your reseller if there are any missing or damaged components. PS-500 Cradle Quick Start Guide Information sheet Options You can purchase the following optional extras. Contact your local reseller for more information. AC Adapter （SFAC03 for UK and Ireland.） AC Adapter （SFAC02 for Europe excluding UK and Ireland.
Operating buttons and functions Battery icon, Bluetooth icon, Vibration icon Contact Point A Button B Button LEDs [A] Button Start / Stop heart rate measurement. [B] Button Check recorded data. Hold down [B] to return to the previous screen. Contact Point Check that the contact points on the device are pointing up and match the contact marks on the cradle. LEDs（Blue & Orange） The LEDs on the PS-500 light up or flash to indicate the current heart rate zone.
Icons Battery Icon Battery Icon Remaining Time 36 to 20hours 20 to 12hours 12 to 3hours 3 to 0hours ! Important Remaining time may vary depending on usage. Bluetooth® Icon ® This product communicates with the smart device via Bluetooth Smart technology. While the product is ® connected to the smart device, the Bluetooth icon will be displayed as shown below. ® Bluetooth Icon displayed as shown below.
Getting Started To record your data ! Important To record your data it is necessary to register your device with the PULSENSE View PC or smart device application. How to cancel the battery protection mode ! Important - You need to charge the product when using it for the first time. - The product automatically turns on when being charged. - Make sure that charging is complete. 1 Attach the PS-500 to the cradle. 1 Hold the top and bottom of the cradle to open it as shown below.
2 Charging the product. 2-1 Using a PC Insert the cradle's into the USB port of your PC. Please note that if you are connecting the cradle via a USB hub it may not charge. In this case please connect directly to the USB port of the PC. Note: Some PC USB ports may not support the charging function. 2-2 Using an AC adapter Connect the cradle with the AC adapter, and then insert the AC adapter into the power socket. We recommend using the specified AC adapter (SFAC03 for UK and Ireland.
Wearing the PS-500 When wearing the product, make sure it does not touch the bone on your wrist. Wear the product closely around your wrist. Tighten the wrist band if your pulse is not measured correctly while exercising. Note: Do not wear the product too tight. If you feel any discomfort, loosen the wristband. During sleep your wrist may swell, loosen the band by one setting if it becomes tight.
Initial Configuration ! Important You need to perform initial configuration before using PS-500 for the first time. Create a PULSENSE View account and connect the device. Smart device user 1. Search your smart device's app store for the dedicated application Epson PULSENSE View (free), and then install it. ® Check that "Internet communication" and "Bluetooth " are enabled in your smart device. Check the operating instructions for your smart device for the configuration method. 2.
3. You need to set up a PULSENSE View account and follow the on-screen instructions. Once you have created your account and completed your profile, follow the on-screen instructions to pair your PS-500 with your smart device. You can see “Complete” on your PS-500 when pairing was successful.
PC User 1 Download “PS Uploader” from below address. www.epson.eu/pulsense 2 3 Execute the downloaded file and run the installation. After installing, “PS Uploader” will open automatically. You can see “PS Uploader” icon in the taskbar. “PS Uploader” icon 4 Insert the cradle's USB cable into the USB port of your PC. 5 Go to the “create account screen” and follow the on-screen instructions. You need to set up a PULSENSE View account and follow the on-screen instructions.
How to use This product measures heart rate and activity 24 hours a day, tracking your steps, distance, calories, sleep quality and heart rate across five zones helping you to make better lifestyle choices.
Heart rate measurement Operation buttons 1 Attach the product to your wrist and press the [A] Button Heart rate detection will start and a progress bar will be displayed. - If the PS-500 cannot detect the heart rate within one minute the device will vibrate and an error message will be displayed. If the device does not detect your heart rate within three minutes, the product will vibrate for longer and an error message will be displayed. The PS-500 will then stop the heart detection.
If the heart rate can’t be detected The following vibration (if enabled) and display is shown when heart rate can’t be detected. PS-500’s Screen State Support It is likely that the device is not fitted correctly onto your wrist. Wear the product closely around your wrist. Tighten the wrist band if your pulse is not measured correctly. It is likely that the device is not fitted correctly onto your wrist or the temperature on the surface of your skin is too low.
Heart rate zones You can check your heart rate zone using the product LEDs. Settings can be made via PULSENSE View to determine when the LEDs will illuminate. See below table for the available settings. LED % of max.
Note: - Your initial heart rate zones are calculated by your profile data. When using the PS-500 overnight the heart rate zones will be adjusted according to your basal heart rate (minimum heart rate). - You can check your real time heart rate (updated every four seconds) in the PULSENSE View app. Swipe the tab located in the middle at the top of the screen to the bottom in order to display the realtime meter.
How to stop and resume heart rate measurement 1 1 Manual Operation. To stop measuring your heart rate, press the [A] button. 2 Confirm to stop heart rate measurement by pressing the [A] Button. Note: If the [A] Button was pressed accidentally it will return back to the time screen after 10 seconds. You can also hold the [B] Button to return to the previous screen.
Display Screen In Heart Rate Measurement Mode While in the heart rate measurement mode, you can check your real-time heart rate data and statistics on the screens below. Press the [B] Button to change the display. How long in fat burning zone. Calories burned.
Display Screen (Without measuring heart rate) When heart rate measurement is disabled, you can check your statistics on the screens below. Press the [B] Button to change the display.
Back light Tap the screen of the PS-500 once to turn the backlight on.
Menu Navigation Tap the screen of the PS-500 twice to enter the menu. Navigate in the menu Once in the menu, press the [B] Button to navigate between the sub-menus. Press the [A] Button to enter a submenu. If you want to return to the time screen hold [B] button.
Zone Menu ® Bluetooth Menu Systems Menu Back to “Zone Menu” page on 32 page on 33 LED page on 35 Vibrate page on 36 Version Power OFF Back to “LED” page on 37 page on 36 How to use 31
Check your heart rate range in the fat burning zone You can check in which heart rate range you have to be to enter the fat burning zone in the [Zone] menu. Press the [A] Button once in the [Zone] screen. Go back to the previous screen.
Bluetooth® settings Pairing ® Enter the Bluetooth menu to pair with a smart device or PULSENSE View. Note: Make sure that the product is within one meter from the smart device. Your smart device will need to be connected to the Internet to complete pairing. Un-pair By this operation, pairing information will be deleted from the PS-500. 1 Delete pairing information from PS-500 ® Enter the Bluetooth menu and press the [A] Button.
Pairing issues Check 1 What Attach the PS-500 to the cradle to cancel the battery protection mode. 2 Enable Bluetooth communication on your smart device. 3 To check smart device compatibility follow this link www.epson.eu/pulsense 4 Ensure your smart device is connected to the Internet. 5 Remove any other PULSENSE product that could interfere with the Bluetooth communication.
LED Settings Press the [B] Button and select from ［TAP］、 ［FLASH］、［ON］、［OFF］ and press the［A］ Button.
Vibration settings Press the [B] Button to select ［ON］ or ［OFF］, press ［A］ to set. Power Off Turn off PS-500. Back to the previous screen. （Hold down [B] ） To turn the PS-500 on again. ・ Press ［A］ or ［B］ ・ Attach the product to the charging cradle. Note: Even if not used, the product should be charged at least once within a 6 month period. Failing to do so might affect the performance of the rechargeable battery.
Firmware Language setting The following languages are supported: Japanese, English, French, German, and Traditional Chinese. Go to 'Regional Settings' in PULSENSE View to select your language. Press the [A] or [B] Button to write the settings to your device.
Other Functions “Notification Settings” on page 39 “Wake-up Alarm” on page 40 “ Fitting adjustment” on page 41 Other Functions 38
Notification Settings The PS-500 can alert you of E-Mails, calls or schedule notifications received on your smart device. The notification settings must be set in PULSENSE View. See Help section in the PULSENSE View for details. Note: ® The PS-500 must be connected via Bluetooth to your smart device. Some additional settings might be required in the Notifications Settings of your smart device. See your smart device manual for details. Some Android devices may not support this function..
Wake-up Alarm You can set a sleep-phase alarm to wake you at a light sleep phase, making it easier to wake up. You need to set the alarm time and a window time during which PULSENSE can wake you up. For example if you set 7am as your alarm time and 30 minutes as your window, PULSENSE will vibrate to wake you in a light sleep phase between 6:30 and 7:00.
Fitting adjustment The PS-500 has a tool to correctly adjust the strap for optimal heart rate reading. 1 Wear the product loose, hold the [B] Button and remember the wrist band hole number. 2 Position your wrist, so that the black ball is in the centre of the target. 3 Heart rate measurement start automatically and the screen below is shown. Note: Try to keep your arm as still as possible. If you move too much, the screen will turn back to step 2.
4 Once the first bar is finished and 'Next' is displayed, tighten the wrist bar by one setting and repeat step 2 and 3. Next 5 Once the test is complete, reposition the wrist band to the highest setting for best results.
Maintenance “Looking after your device”on page 44 “Replacing the Battery” on page 45 “Updating the Firmware” on page 46 Maintenance 43
Looking after your device Clean the PS-500 regularly. Wipe the product with a slightly moist soft cloth and then dry, or use a soft brush. ! Important: - Avoid water, sweat or dirt build up between your skin and the product as it could lead to skin irritations. About the wristband The wristband is made of silicon which could lose its elasticity and colour over time.
Replacing the Battery You cannot replace the built-in rechargeable battery .
Updating the Firmware You may be able to solve problems that occur by updating the firmware. We recommend using the latest version. ! Important When updating the firmware, the history may be deleted and settings may be initialised. For more details on updating by smart device, see the following website. www.epson.eu/pulsense Before updating the firmware, we recommend uploading your measurement data to PULSENSE View via the app or PS Uploader.
Appendix “Product Specification” on page 48 Appendix 47
Product Specification Device Specifications Contents Model Specification PS-500 45mm x 35mm x 14mm（Excluding sensor unit） Size (LxWxH) 1.77in x 1.38in x 0.55in（Excluding sensor unit） Weight Approx. 44g Wrist Size 140-190mm (5.51in-7.48in) Battery Rechargeable Lithium Ion 75mAh Battery Life (Heart rate ON) Approx. 36hours (depending on usage) Recharge Time Approx. 3.
Troubleshooting This section explains how to solve problems that occur during use.
Caution - Clean the PS-500 regularly. Wipe the product with a slightly moist soft cloth and then dry, or use a soft brush. - Do not use the cradle or AC adapter if they are in any way damaged, faulty or contaminated by foreign material such as dust, water or dirt. Do not use any adapter other than the specified adapter for charging. - If charging becomes unstable, clean the contact points on the device and cradle with a damp cotton swab.
Problem Solving Check each item. Problem Nothing on the display. Basic Action Solution After buying the product, the PS-500 is in battery protection mode. Set product to the cradle and connect to a USB port to charge the device and terminate the battery protection mode. “Getting Started” on page 15 The product is not responding according to the performed operation Check the battery level and charge the device if necessary. The device does not charge when set to the cradle. Charging stops frequently.
System Reset If device operations become unstable, perform a system reset by connecting the product to the cradle. Charging resets the system, and returns the product to normal operation. If this suggestion does not solve your problem, check “Problem Solving” on page 51.
Contacting us Go to www.epson.eu/pulsense for service contact details. EPSON EUROPE B.V.
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