Service manual

EPSON Stylus Photo R280/R285/R290 Revision B
Chapter 3 Troubleshooting 3.4 Troubleshooting by Symptom 49
3.4.4 Problems with Interfaces
This section provides how to troubleshoot problems on the USB interface and memory card slot.
! USB interface error
Table 3-21. Troubleshooting USB Connection Errors
Possible Cause Check Point Remedy
The printer driver has not been installed
correctly.
On the Windows PC, go to My Computer, Properties, Hardware, Device Manager.
Is the printer driver associated with Other Devices?
Uninstall the driver and reinstall it correctly following the instruction
described in the User’s Guide.
USB cable failure
Replace the USB cable with a new one. Does the USB communication between the
printer and PC return to normal?
The USB cable is defective. Use the new one.
Poor connection of the USB terminals Is there any foreign matter on the USB terminal? Remove the foreign matter.
Main Board failure Is the Main Board damaged or broken? Replace the Main Board.