User Manual
Table Of Contents
- Copyright
- Trademarks
- Contents
- About This Manual
- Important Instructions
- Printer Basics
- Network Settings
- Network Connection Types
- Connecting to a Computer
- Connecting to a Smart Device
- Making Wi-Fi Settings from the Printer
- Checking the Network Connection Status
- Replacing or Adding New Wireless Routers
- Changing the Connection Method to a Computer
- Changing to an Ethernet Connection on the Printer's Control Panel
- Changing the Wi-Fi Direct (Simple AP) Settings
- Disabling Wi-Fi from the Control Panel
- Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel
- Restoring the Network Settings from the Control Panel
- Loading Paper
- Placing Originals
- Inserting a Memory Card
- Loading a CD/DVD for Printing
- Printing
- Printing from the Print Photos Menu on the Control Panel
- Printing from the Various prints Menu on the Control Panel
- Printing Design Paper
- Printing Photos with Handwritten Notes
- Printing Photos onto a CD/DVD Label
- Printing Photos onto a Jewel Case Jacket
- Printing Original Calendars with a Photo
- Printing a Schedule
- Printing Lined Paper
- Printing Original Writing Paper
- Printing an Original Message Card
- Printing a Coloring Book
- Printing from a Computer
- Printing Basics - Windows
- Printing Basics - Mac OS
- Printing on 2-Sides
- Printing Several Pages on One Sheet
- Printing to Fit the Paper Size
- Printing Multiple Files Together (for Windows Only)
- Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)
- Printing Using Advanced Features
- Printing Photos Using Epson Easy Photo Print
- Printing a CD/DVD Label with Epson Print CD
- Printing from Smart Devices
- Printing from a Digital Camera
- Canceling Printing
- Copying
- Scanning
- Replacing Ink Cartridges
- Maintaining the Printer
- Menu Options for Settings
- Menu Options for Ink Levels
- Menu Options for Basic Settings
- Menu Options for Printer Settings
- Menu Options for Network Settings
- Menu Options for Web Service Settings
- Menu Options for File Sharing
- Menu Options for Camera Print Settings
- Menu Options for Guide Functions
- Menu Options for Firmware Update
- Menu Options for Restore Default Settings
- Network Service and Software Information
- Epson Connect Service
- Application for Configuring Printer Operations (Web Config)
- Windows Printer Driver
- Mac OS Printer Driver
- Application for Scanning Documents and Images (Epson Scan 2)
- Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)
- Application for Laying Out Photos (Epson Easy Photo Print)
- Application for Printing Text or Images on a Disc (Epson Print CD)
- Application for Printing Web Pages (E-Web Print)
- Application for Scanning and Transferring Images (Easy Photo Scan)
- Software Update Tools (EPSON Software Updater)
- Installing Applications
- Updating Applications and Firmware
- Uninstalling Applications
- Solving Problems
- Checking the Printer Status
- Removing Jammed Paper
- Paper Does Not Feed Correctly
- Power and Control Panel Problems
- Cannot Print from a Computer
- When You Cannot Make Network Settings
- Cannot Print from an iPhone or iPad
- Printout Problems
- Printout is Scuffed or Color is Missing
- Banding or Unexpected Colors Appear
- Colored Banding Appears at Intervals of Approximately 2.5 cm
- Blurry Prints, Vertical Banding, or Misalignment
- Print Quality is Poor
- Paper Is Smeared or Scuffed
- Paper is Smeared During Automatic 2-Sided Printing
- Printed Photos are Sticky
- Images or Photos are Printed in Unexpected Colors
- Colors Differ from What You See on the Display
- Cannot Print Without Margins
- Edges of the Image are Cropped During Borderless Printing
- The Position, Size, or Margins of the Printout Are Incorrect
- Multiple Originals are Copied onto a Single Sheet
- Printing Position of Photo Stickers is Incorrect
- The Printing or Copying Position on a CD/DVD is Incorrect
- Printed Characters Are Incorrect or Garbled
- The Printed Image Is Inverted
- Mosaic-Like Patterns in the Prints
- Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
- Moiré (Cross-Hatch) Patterns Appear in the Copied Image
- An Image of the Reverse Side of the Original Appears in the Copied Image
- The Printout Problem Could Not be Cleared
- Other Printing Problems
- Cannot Start Scanning
- Scanned Image Problems
- Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
- Straight Lines Appear when Scanning from ADF
- The Image Quality Is Rough
- Offset Appears in the Background of Images
- Text is Blurred
- Moiré Patterns (Web-Like Shadows) Appear
- Cannot Scan the Correct Area on the Scanner Glass
- Cannot Preview in Thumbnail
- Text is Not Recognized Correctly when Saving as a Searchable PDF
- Cannot Solve Problems in the Scanned Image
- Other Scanning Problems
- Other Problems
- Appendix
- Technical Specifications
- Printer Specifications
- Scanner Specifications
- Interface Specifications
- Network Function List
- Wi-Fi Specifications
- Ethernet Specifications
- Security Protocol
- Supported Third Party Services
- External Storage Device Specifications
- Supported Data Specifications
- Dimensions
- Electrical Specifications
- Environmental Specifications
- System Requirements
- Regulatory Information
- Transporting and Storing the Printer
- Accessing a Memory Card From a Computer
- Where to Get Help
- Technical Specifications
Messages Solutions
The printer's borderless printing ink pad has
reached the end of its service life. It is not a user-
replaceable part. Please contact Epson support.
Contact Epson or an authorised Epson service provider to replace the
borderless printing ink pad
*2
. It is not a user-serviceable part.
Borderless printing is not available, but printing with a border is
available.
“Contacting Epson Support” on page 256
Communication error. Check if the computer is
connected.
Connect the computer and the printer correctly. If you are connecting
over a network, see the page that describes the network connection
method from the computer. If the error message is still displayed, make
sure that Epson Scan 2 and Epson Event Manager are installed on the
computer.
“Connecting to a Computer” on page 28
The combination of the IP address and the
subnet mask is invalid. See your documentation
for more details.
Enter the correct IP address or default gateway. Contact the person who
setup the network for assistance.
To use cloud services, update the root certicate
from the Epson Web Cong utility.
Run Web Cong, and then update the root certicate.
“Application for Conguring Printer Operations (Web Cong)” on
page 190
Cannot recognize the media. See your
documentation for more details about the
media
See the link below.
“External Storage Device Specications” on page 249
Cannot use the inserted Memory Device. See
your documentation for details.
See the link below.
“External Storage Device Specications” on page 249
Print Head Adjustment Canceled. There is a
problem with the print head. Contact Epson
Support.
If print quality has not improved after repeating nozzle check and head
cleaning about two times, wait for at least six hours without printing,
and then run the nozzle check again and repeat the head cleaning if
necessary. We recommend to turn
o
the printer. If print quality has still
not improved, contact Epson support.
Install the Epson Event Manager software in the
computer to use this feature. See your
documentation for more details.
See the link below.
“Installing Applications” on page 202
Check the followings when the computer is not
found.
- Connection between the printer and the
computer (USB or network)
- Installation of necessary software
- Computer powered on
- Settings for rewall and security software
- Search again
See your documentation for more details.
See the link below.
“Connecting to a Computer” on page 28
“Installing Applications” on page 202
“Application Is Blocked by a Firewall (for Windows Only)” on page 244
Check that the printer driver is installed on the
computer and that the port settings for the
printer are correct.
Make sure the printer port is selected correctly in Property > Port from
the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a
network connection.
Check that the printer driver is installed on the
computer and that the USB port settings for the
printer are correct.
User's Guide
Solving Problems
207