User Manual
Table Of Contents
- Copyright
- Trademarks
- Contents
- About This Manual
- Important Instructions
- Printer Basics
- Network Settings
- Network Connection Types
- Connecting to a Computer
- Connecting to a Smart Device
- Making Wi-Fi Settings from the Printer
- Checking the Network Connection Status
- Replacing or Adding New Wireless Routers
- Changing the Connection Method to a Computer
- Changing to an Ethernet Connection on the Printer's Control Panel
- Changing the Wi-Fi Direct (Simple AP) Settings
- Disabling Wi-Fi from the Control Panel
- Disconnecting Wi-Fi Direct (Simple AP) Connection from the Control Panel
- Restoring the Network Settings from the Control Panel
- Loading Paper
- Placing Originals
- Inserting a Memory Card
- Loading a CD/DVD for Printing
- Printing
- Printing from the Print Photos Menu on the Control Panel
- Printing from the Various prints Menu on the Control Panel
- Printing Design Paper
- Printing Photos with Handwritten Notes
- Printing Photos onto a CD/DVD Label
- Printing Photos onto a Jewel Case Jacket
- Printing Original Calendars with a Photo
- Printing a Schedule
- Printing Lined Paper
- Printing Original Writing Paper
- Printing an Original Message Card
- Printing a Coloring Book
- Printing from a Computer
- Printing Basics - Windows
- Printing Basics - Mac OS
- Printing on 2-Sides
- Printing Several Pages on One Sheet
- Printing to Fit the Paper Size
- Printing Multiple Files Together (for Windows Only)
- Printing One Image on Multiple Sheets to Create a Poster (for Windows Only)
- Printing Using Advanced Features
- Printing Photos Using Epson Easy Photo Print
- Printing a CD/DVD Label with Epson Print CD
- Printing from Smart Devices
- Printing from a Digital Camera
- Canceling Printing
- Copying
- Scanning
- Replacing Ink Cartridges
- Maintaining the Printer
- Menu Options for Settings
- Menu Options for Ink Levels
- Menu Options for Basic Settings
- Menu Options for Printer Settings
- Menu Options for Network Settings
- Menu Options for Web Service Settings
- Menu Options for File Sharing
- Menu Options for Camera Print Settings
- Menu Options for Guide Functions
- Menu Options for Firmware Update
- Menu Options for Restore Default Settings
- Network Service and Software Information
- Epson Connect Service
- Application for Configuring Printer Operations (Web Config)
- Windows Printer Driver
- Mac OS Printer Driver
- Application for Scanning Documents and Images (Epson Scan 2)
- Application for Configuring Scanning Operations from the Control Panel (Epson Event Manager)
- Application for Laying Out Photos (Epson Easy Photo Print)
- Application for Printing Text or Images on a Disc (Epson Print CD)
- Application for Printing Web Pages (E-Web Print)
- Application for Scanning and Transferring Images (Easy Photo Scan)
- Software Update Tools (EPSON Software Updater)
- Installing Applications
- Updating Applications and Firmware
- Uninstalling Applications
- Solving Problems
- Checking the Printer Status
- Removing Jammed Paper
- Paper Does Not Feed Correctly
- Power and Control Panel Problems
- Cannot Print from a Computer
- When You Cannot Make Network Settings
- Cannot Print from an iPhone or iPad
- Printout Problems
- Printout is Scuffed or Color is Missing
- Banding or Unexpected Colors Appear
- Colored Banding Appears at Intervals of Approximately 2.5 cm
- Blurry Prints, Vertical Banding, or Misalignment
- Print Quality is Poor
- Paper Is Smeared or Scuffed
- Paper is Smeared During Automatic 2-Sided Printing
- Printed Photos are Sticky
- Images or Photos are Printed in Unexpected Colors
- Colors Differ from What You See on the Display
- Cannot Print Without Margins
- Edges of the Image are Cropped During Borderless Printing
- The Position, Size, or Margins of the Printout Are Incorrect
- Multiple Originals are Copied onto a Single Sheet
- Printing Position of Photo Stickers is Incorrect
- The Printing or Copying Position on a CD/DVD is Incorrect
- Printed Characters Are Incorrect or Garbled
- The Printed Image Is Inverted
- Mosaic-Like Patterns in the Prints
- Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image
- Moiré (Cross-Hatch) Patterns Appear in the Copied Image
- An Image of the Reverse Side of the Original Appears in the Copied Image
- The Printout Problem Could Not be Cleared
- Other Printing Problems
- Cannot Start Scanning
- Scanned Image Problems
- Uneven Colors, Dirt, Spots, and so on Appear when Scanning from the Scanner Glass
- Straight Lines Appear when Scanning from ADF
- The Image Quality Is Rough
- Offset Appears in the Background of Images
- Text is Blurred
- Moiré Patterns (Web-Like Shadows) Appear
- Cannot Scan the Correct Area on the Scanner Glass
- Cannot Preview in Thumbnail
- Text is Not Recognized Correctly when Saving as a Searchable PDF
- Cannot Solve Problems in the Scanned Image
- Other Scanning Problems
- Other Problems
- Appendix
- Technical Specifications
- Printer Specifications
- Scanner Specifications
- Interface Specifications
- Network Function List
- Wi-Fi Specifications
- Ethernet Specifications
- Security Protocol
- Supported Third Party Services
- External Storage Device Specifications
- Supported Data Specifications
- Dimensions
- Electrical Specifications
- Environmental Specifications
- System Requirements
- Regulatory Information
- Transporting and Storing the Printer
- Accessing a Memory Card From a Computer
- Where to Get Help
- Technical Specifications
Messages Solutions
Access the following or see documentation for
details. Select [Dismiss] after
conrming
it.
See the link below.
“Connecting to a Smart Device” on page 29
Paper settings for XX do not match the Print
Settings. Pull out Paper Cassette 1 or Paper
Cassette 2 to place the following paper. XX XX
Load paper that matches the print settings in the paper cassette, and
then change the paper settings or change the print settings.
If you do not want to display this message from the next time, select
Settings > Printer Settings > Paper Source Setting, and then set
Paper Conguration to O.
The paper size and type set in XX does not
match
specied
Print Settings.
Load paper that matches the print settings in the paper cassette, and
then change the paper settings or change the print settings.
If you do not want to display this message from the next time, select
Settings > Guide Functions, and then set Paper Mismatch to O.
No paper has been loaded that matches the
paper size setting.
Change the print settings according to the paper size loaded in the
paper cassette, or load paper in the paper cassette that matches the
print settings.
If you do not want to display this message from the next time, select
Settings > Guide Functions, and then set Paper Mismatch to O.
Recovery Mode The printer has started in recovery mode because the rmware update
failed. Follow the steps below to try to update the
rmware
again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
“Updating Applications and Firmware” on page 203
“Technical Support Web Site” on page 256
*1In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its specications. e printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider. e Epson warranty
does not cover the cost of this replacement.
*2In some print cycles a very small amount of surplus ink may be collected in the borderless printing ink pad. To
prevent ink leakage from the pad, the product is designed to stop borderless printing when the pad has reached its
limit. Whether and how oen this is required will vary according to the number of pages you print using the
borderless print option.
e
need for replacement of the pad does not mean that your printer has ceased to operate
in accordance with its
specications.
e
printer will advise you when the pad requires replacing and this can only
be performed by an authorised Epson Service provider. e Epson warranty does not cover the cost of this
replacement.
Checking the Printer Status - Windows
1.
Access the printer driver window.
User's Guide
Solving Problems
208