User's Manual
Table Of Contents
- Contents
- Introduction to Your Printer
- Media Handling
- Using the Optional Auto Take-up Reel
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Print Layout Options - Windows
- Selecting Additional Settings - Windows
- Printing Your Document or Photo - Windows
- Saving, Sharing, and Customizing the Printer Settings
- Selecting Default Print Settings - Windows
- Changing the Language of the Printer Software Screens
- Changing Automatic Update Options
- Printing on a Mac
- Printing with Windows
- Using the Control Panel Menus
- Replacing Ink Cartridges
- Adjusting Print Quality
- Maintenance
- Moving or Transporting the Product
- Solving Problems
- Technical Specifications
- Notices
158
Print head is clean
Print head needs cleaning
13. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the
process as necessary.
If you don’t see any improvement after running three Normal level cleanings, select Heavy as the
cleaning strength.
Parent topic: Print Head Cleaning
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows computer or Mac.
1. Make sure roll or cut sheet paper is loaded in the printer.
2. Make sure the correct paper type is selected on the product control panel.
3. Do one of the following:
• Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar.
• In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or
Printers & Scanners, select your product, and select Options & Supplies. Select Utility and
select Open Printer Utility.
4. Select Head Cleaning.