User's Manual

189
Solving Problems
Check these sections for solutions to problems you may have using your product.
Product Status Messages
Solving Printer Problems
Solving Printing Problems
Solving Paper Problems
Solving Print Quality Problems
Where to Get Help
Product Status Messages
You can often diagnose problems with your product by checking the messages on the LCD screen.
LCD screen message Condition/solution
Ink Cartridge Error
Ink cartridge cannot be
recognized. Insert again
or replace ink cartridge.
The ink cartridges have a problem.
• Check that the cartridge is the same color as the color displayed on the
control panel and ink cartridge cover label, and reinstall the cartridge, if
necessary. If the message persists, insert a new ink cartridge.
• Condensation may have occurred in the ink cartridge. Remove the
cartridge, leave it for four hours or more at room temperature, and reinstall
it.
Ink Cartridge Error
Ink cartridge cannot be
detected. Insert again or
replace ink cartridge.
Ink Cartridge Error
Please install the correct
ink cartridge.
Insert a genuine Epson ink cartridge that is approved for use in the printer.
Ink Low The ink is low. Make sure you have a replacement ink cartridge handy.
Cleaning Error
Clogged nozzles were
not fixed.
The print head nozzles are still clogged even after running automatic head
cleaning. Select one of the following on the LCD screen:
• To run another automatic head cleaning, select Clean Head Again.
• To continue printing with clogged nozzles, select Continue Printing.
• To cancel automatic cleaning and stop printing, select Cancel and follow
the instructions.