User's Manual
Table Of Contents
- Contents
- Introduction to Your Printer
- Media Handling
- Using the Optional Auto Take-up Reel
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Print Layout Options - Windows
- Selecting Additional Settings - Windows
- Printing Your Document or Photo - Windows
- Saving, Sharing, and Customizing the Printer Settings
- Selecting Default Print Settings - Windows
- Changing the Language of the Printer Software Screens
- Changing Automatic Update Options
- Printing on a Mac
- Printing with Windows
- Using the Control Panel Menus
- Replacing Ink Cartridges
- Adjusting Print Quality
- Maintenance
- Moving or Transporting the Product
- Solving Problems
- Technical Specifications
- Notices
190
LCD screen message Condition/solution
Paper Load Error
No paper detected.
The loaded paper is not detected by the printer. Check the following:
• If you are using roll paper, remove and reload the roll paper. Cut the
leading edge of the roll paper straight horizontally. Cut off any jagged or
folded sections of paper.
• If you are using poster board or a cut sheet, remove and reload the paper.
Make sure the paper is loaded straight and is not skewed.
Paper Load Error
Some paper has not
been fed.
Paper is jammed inside the printer. Remove the jammed paper.
Paper Eject Error
Could not eject paper.
Check the following:
• Press the OK button. If paper is jammed inside the printer, remove it.
• If you are using roll paper, make sure you selected Roll Paper as the
Paper Source setting on the LCD screen.
Paper Cut Error
Remove uncut paper.
Press the OK button, pull down on the paper, and cut it using scissors or
another manual cutter.
Paper Size Error
Loaded paper size is not
supported size.
The loaded paper is not a supported width. Remove the paper and press the
OK button.
If the message still appears when you have loaded paper in a supported
width, set the Paper Size Check setting to Off on the LCD screen.