User's Manual

191
LCD screen message Condition/solution
Paper Sensor Error
Loaded paper or print
out has a problem.
The loaded paper is not detected correctly by the printer.
Press the pause/cancel button.
If this error appears while performing an automatic head alignment, check
the following:
• Make sure that you have not loaded transparent or colored media, tracing
paper, plain paper, Epson Enhanced Matte Posterboard, or paper that is
more than 0.04 inches (1 mm) thick.
• Make sure the printer is not exposed to direct, bright light (such as direct
sunlight) while performing an automatic print head alignment.
• Check that the Platen Gap setting on the LCD screen is set to the default
setting.
• Run a nozzle check and make sure the print head nozzles are not clogged.
If this error appears at any other time, make sure that the printer supports the
loaded media.
F/W Install Error
Firmware update failed.
Restart the printer.
The firmware update did not install.
Turn off the printer, wait for a few minutes, and turn on the printer. Then run
the firmware update file again.
If the message still appears, contact Epson for support.
Command Error
Check driver settings.
The printer driver sent an invalid or incorrect command to the printer.
Press the pause/cancel button and select Job Cancel. Make sure that
the driver you are using supports your product.
Reel Unit Error
Check Auto Take-up
Reel Unit and restart
printer.
Turn off the printer, wait a few minutes, and turn on the printer.
If the message still appears, contact Epson for support.
Reel Unit Error
Check Auto Take-up
Reel Unit cable and
restart printer.
Reconnect the cable that runs from the optional Auto Take-up Reel to the
printer.