User's Manual

Table Of Contents

198

Paper Feeding Problems

If you have problems feeding paper, try these solutions:

• Make sure paper is loaded in the correct orientation. Load cut sheets vertically (short edge first).

• For best results, follow these guidelines:

• Use new, smooth, high-quality paper that is not damp, curled, creased, old, too thin, or too thick.

• Follow any special loading instructions that came with the paper.

• If roll paper does not feed, cut the end straight across and uncurl it by rolling it backward, if necessary.

Then reload the paper.

• If you cannot insert paper easily into the paper feed slot, make sure the paper is perfectly flat and not

curled.

• Do not load more than one piece of cut sheet paper.

• Make sure your paper meets the specifications for your product.

• If poster board does not feed, make sure you are loading it straight into the product, not at an angle.

• Make sure that paper is not jammed inside the product.

• If you are using pre-printed paper, such as a certificate, disable the Paper Size Check setting.

Parent topic: Solving Paper Problems

Related references

Paper Menu Settings

Paper Specifications