User's Manual

205
Removing and Installing Ink Cartridges
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Creating Paper Configurations
Cleaning Your Product
Lines Are Misaligned
If you see vertical lines in the print output when you use bi-directional printing, try these solutions:
• Align the print head.
• You may encounter issues if you did the following:
• Created a custom paper configuration for non-Epson media.
• Aligned the print head with the non-Epson media, but did not correctly adjust the Paper Thickness
setting.
• Removed the non-Epson media, then loaded Epson media and selected a default paper type.
To correct this issue, select Restore Settings in the Head Alignment menu.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Alignment
Print Head Alignment
Prints are Scuffed or Smeared
If your prints are scuffed or smeared, try these solutions:
• Make sure your paper meets the specifications for your product.
• Do not use paper with folds or creases and always use new paper.
• If you are using cut sheet paper, check that changes in humidity and temperature have not made the
paper wavy. Flatten the paper before loading it or use new paper.
• If the surface of the paper is scuffed, select a wider Platen Gap setting. If the paper is still scuffed, set
Use Paper Eject Roller setting to On.
Note: Do not enable the Use Paper Eject Roller setting when printing on glossy media.
• If an edge of the print is scuffed, try widening the corresponding margin.