Epson® SureColor® P800 User's Guide
Contents SureColor P800 User's Guide..................................................................................................................... 9 Product Basics .......................................................................................................................................... Using the Control Panel ..................................................................................................................... Control Panel Buttons and Lights ...........................
Printing a Network Status Sheet......................................................................................................... Changing or Updating Network Connections ..................................................................................... Accessing the Web Config Utility ................................................................................................... Changing a USB Connection to a Wi-Fi Connection....................................................................
Paper Source Options - Windows ............................................................................................. 85 Using Layout Manager - Windows Only .................................................................................... 87 Selecting Print Layout Options - Windows..................................................................................... 93 Reduce/Enlarge Options - Windows .........................................................................................
Replacing Ink Cartridges ........................................................................................................................ Check Cartridge Status .................................................................................................................... Checking Cartridge Status on the LCD Screen............................................................................ Checking Cartridge Status with Windows ...................................................................
Noise After Ink Installation ........................................................................................................... Software Installation Problems .................................................................................................... Solving Network Problems ............................................................................................................... Product Cannot Connect to a Wireless Router or Access Point ..............................................
Incorrect Colors ........................................................................................................................... Uninstall Your Product Software....................................................................................................... Uninstalling Printing Software - Windows .................................................................................... Uninstalling Product Software - OS X .........................................................................
SureColor P800 User's Guide Welcome to the SureColor P800 User's Guide. For a printable PDF copy of this guide, click here.
Product Basics See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Using the Control Panel See these sections to learn about the control panel and select control panel settings.
1 The 2 The home button 3 The power button 4 The back button 5 The touch screen 6 The up and down arrow buttons power light Parent topic: Using the Control Panel The Touch Screen 1 Status icons 2 Load Guide displays when no paper is loaded; Media Setup displays when paper is loaded 3 Opens the ink cartridge menu 4 Changes the black ink type 5 Opens the networking menu 6 Opens the setup menu 7 Ejects paper 11
Status Icons Parent topic: Using the Control Panel Status Icons Status icons may be displayed on the touch screen depending on the product's status. Icons Description Photo Black ink is selected. Matte Black ink is selected. Ink is low. Displays the status of the Ethernet connection. Wired or wireless network connection has been established. Wi-Fi connection has been established. The number of lit bars indicates the connection's signal strength. Ad hoc connection has been established.
Icons Description Auto Sheet Feeder setting is selected (displays in Load Guide). Fine Art Media setting is selected (displays in Load Guide). Poster Board setting is selected (displays in Load Guide). Roll Paper setting is selected (displays in Load Guide). Thick Paper setting is set to On. Parent topic: The Touch Screen Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to access. Raise or lower it to the desired angle as shown.
1. Press the home button, if necessary. 2. Press the setup button. You see a screen like this: 3. Select System Administration. 4. Select Common Settings. 5. Press the down arrow button and select Language. 6. Select a language. Parent topic: Using the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Press the setup button.
You see a screen like this: 3. Select System Administration. 4. Select Common Settings. 5. Select LCD Brightness. 6. Tap the left or right arrows to adjust the screen brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
Product Parts - Front 1 Paper support and extensions 2 Edge guide 3 Printer cover 4 Ink cartridge cover 5 Front cover 6 Output tray and extension 7 Front manual feed tray 8 Maintenance cartridge cover 9 Control panel 16
10 Print head 11 Paper support edge guide 12 Auto sheet feeder Parent topic: Product Parts Locations Product Parts - Back 1 Rear paper support and extension 2 Roll paper feed slot 3 Vent 4 USB port 5 LAN port 6 Status light 7 Data light 8 AC inlet 17
Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You can adjust the time period before power management, but increasing the time reduces the product's energy efficiency.
5. Select Power Off Timer. 6. Select the length of time after which you want the product to automatically turn off when it is not in use. Parent topic: The Power Off and Sleep Timers Changing the Sleep Timer Setting from the Control Panel You can use the product's control panel to change the time period before the product enters sleep mode. 1. Press the home button, if necessary. 2. Press the setup button. You see a screen like this: 3. Select System Administration. 4. Select Common Settings. 5.
1. Access the Windows Desktop, right-click the product icon in the Windows taskbar, and select Printer Settings. 2. Click the Utility tab and select Printer and Option Information. You see this window: 3. In the drop-down menu, select the length of time after which you want the product to automatically turn off when it is not in use. 4. Click Send. 5. When you see the time you selected listed as the Current Printer Setting, click OK.
You see this window: 3. Select the length of time after which you want the product to automatically turn off when it is not in use as the Power Off Timer setting. 4. Click Apply. 5. Close the Printer Settings window. Parent topic: The Power Off and Sleep Timers Epson Connect Solutions for Smartphones, Tablets, and More You can print documents, photos, and web pages from your home or office. You can use your smartphone, tablet, or computer.
Using the Epson iPrint Mobile App Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrint Mobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. 1. Set up your product on a network. See the link below. 2. Visit epson.com/connect to learn more about Epson iPrint and check the compatibility of your mobile device. 3. Download Epson iPrint from the Apple App Store or Google Play. 4.
Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X. Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. 3. Connect your Apple device to the same wireless network that your product is using.
3. Locate your product's IP address on the network status sheet. 4. Enter the IP address into the address bar of a web browser. 5. Select the Google Cloud Print Services option. Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions to update your product. 6. Click Register. 7. Select the checkbox to agree to the Usage Advisory and click Next. 8.
2. Do one of the following: • Click Add to Cloud Print in the notification that appears in the corner of your Chromebook screen. Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print. • Open a web browser and enter chrome://devices in the address bar. Skip to step 4. 3. Click Add Device. 4. Click the Register button that appears next to your product.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Changing or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.
3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Selecting Wireless Network Settings from the Control Panel Parent topic: Wi-Fi or Wired Networking Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel.
4. Select Wi-Fi Setup Wizard. Note: If you need to disable the wireless network to set up your product on an Ethernet network, press the down arrow button, select Disable Wi-Fi, and press the OK button. Then follow the instructions on changing to a wired network connection. 5. Select the name of your wireless network or enter the name manually. Note: To enter the wireless network name manually, select Other Networks and select the Network (SSID) field. Use the displayed keypad to enter your network name. 6.
7. Press when you finish entering your password and select Proceed. 8. Confirm the displayed network settings and select OK to save them. Note: If you need to change a setting, press the back button. 9. If you want to print a network setup report, select Print. (Otherwise, select Done.) 10. Press the home button to exit. Your product should now be connected to the network.
3 Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices. When operating in this mode, your product displays an AP connection symbol on the LCD screen. Peer-to-peer mode The product communicates one-to-one with another Wi-Fi Direct capable device. When operating in this mode, your product displays a Direct or D connection symbol on the LCD screen.
You see a screen like this: 4. Scroll down and select Wi-Fi Direct Setup. 5. Select Connection Setup. 6. Select Change Password and select Yes. Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they are disconnected when you change the password. 7. Enter your new Wi-Fi Direct password.
Note: Your password must be at least 8 and no more than 22 characters long. • Press or to move the cursor. • Press to change the case of letters. • Press to delete the previous character. • Press to enter numbers and symbols. • Press 8. Press to enter a space. when you finish entering your password. You see a screen like this: 9. Scroll down to view the SSID (Wi-Fi network name) and password. 10.
Parent topic: Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details.
5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. Your product should now be connected to the network. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Press the setup button. 3. Select Network Status. 4. Select Wi-Fi/Network Status.
Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features Parent topic: Wi-Fi or Wired Networking Accessing the Web Config Utility You can select your product's network settings and confirm its operating status using a web browser.
Changing a Wi-Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary. 1. Disable your product's Wi-Fi features. 2. Connect one end of an Ethernet network cable to the product's LAN port. 3. Connect the other end to any available LAN port on your router or access point. 4. Uninstall your product software. 5. Download and install your product software from the Epson website. 6.
Related tasks Uninstalling Printing Software - Windows Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the 2. Press the home button, if necessary. network status icon. 3.
Loading Media Before you print, load media for the type of printing you will do. Note: Loading media automatically displays the setup screen for media type and size. To turn this display off, press the setup button, select System Administration > Printer Settings > Paper Source Settings > Paper Setup Display > Off.
2. Open the paper support and pull up the extensions. 3. Press the front cover to open it.
4. Fully extend the output tray. 5. Insert paper, glossy or printable side up, short edge first, against the right side and beneath the tab.
6. Press the button on the edge guide and slide it against the paper (but not too tightly). 7. When prompted by the product's LCD screen, select the size and type of the paper you loaded and select OK. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. • Load the printable side faceup. • Load letterhead or pre-printed paper top edge first.
Parent topic: Loading Media Related references Cut Sheet Media Loading Capacity Related tasks Loading Fine Art Media Loading Posterboard and Thick Media Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Setup Display and Error Notice Settings Loading Fine Art Media Use the front manual feed tray and the rear paper support to load fine art media. Note: You can load fine art media with a thickness of 0.012 to 0.028 inch (0.3 to 0.7 mm). 1. Turn on your product. 2.
6. Press the front cover to open it. 7. Press the center of the manual feed tray and release it to extend the tray.
8. Insert a single sheet of fine art paper into the manual feed tray. Insert it short edge first with the printable side up. 9. Feed the paper up to the line on the tray. Make sure the paper is flush against the right side, then pull the paper back gently to align it against the edge of the manual feed tray. 10. Select Load on the touch screen. The paper loads into your product. Note: If you return to the home screen, select Load Guide and follow the instructions on the touch screen.
11. When you see a message on the screen, close the manual feed tray by pushing it in until it latches. 12. Fully extend the output tray. 13. If necessary, select the Paper Size and Paper Type, then select OK. 14. To eject paper, select Eject on the main menu and select Yes to confirm. Caution: Do not extend the manual feed tray during printing or you may damage your product. Always follow these paper loading guidelines: • Load only one sheet at a time.
• Check the paper package for any additional loading instructions. Parent topic: Loading Media Related references Cut Sheet Media Loading Capacity Related tasks Loading Paper in the Sheet Feeder Loading Posterboard and Thick Media Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Setup Display and Error Notice Settings Loading Posterboard and Thick Media Use the front manual feed tray to load media with a thickness of 0.047 to 0.059 inch (1.2 to 1.5 mm).
5. Press the front cover to open it. 6. Press the center of the manual feed tray and release it to extend the tray.
7. Insert a single sheet of posterboard or thick media into the manual feed tray. Insert it short edge first with the printable side up. Note: Never try to load media from the rear or you could damage your product. 8. Feed the paper up to the line on the tray. Make sure the paper is flush against the right side, then pull the paper back gently to align it against the edge of the manual feed tray. 9. Select Load on the touch screen. The paper loads into your product.
10. When you see a message on the screen, close the manual feed tray by pushing it in until it latches. 11. Fully extend the output tray. 12. If necessary, select the Paper Size and Paper Type, then press OK. 13. To eject paper, select Eject on the touch screen and select Yes to confirm. Caution: Do not extend the manual feed tray during printing, or you may damage your product.
Related tasks Loading Paper in the Sheet Feeder Loading Fine Art Media Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Setup Display and Error Notice Settings Loading Roll Paper (Optional) You can load 13-inch to 17-inch (330 mm to 432 mm) wide roll paper for printing large or panoramic images, or multiple photos (with or without borders) using the optional roll paper unit.
3. Tilt the roll paper unit and fit the hooks on the unit into the holes on the back of the printer. 4. Tighten the two screws at the base of the roll paper unit.
Removing and Installing the Roll Media Adapter - 2-inch Core For roll canvas media with a 2-inch core, you need to remove the roll media adapter from the flange to match the core size of your roll canvas media. Note: Thin media (less than 250 gsm) is not supported for this core size. 1. Remove the black flange from the spindle. 2. Push out the two hooks on the black flange and remove the gray adapter from the flange. 3. To remove the gray adapter from the other flange, slide it off the spindle.
Removing and Installing the Roll Media Adapter - 3-inch Core For roll paper with a 3-inch core, you need to install the roll media adapter onto the flange to match the core size of your roll paper. 1. Remove the black flange from the spindle. 2. Align the triangles on the gray adapter with the triangles on the flange and press until the hooks click into place. 3. Insert the other gray adapter onto the spindle and attach it to the other flange.
1. Remove any tape and protective paper from the end of the roll. Make sure the paper is cut straight across to avoid paper feeding problems. Note: Avoid touching the surface of your paper. With canvas media that you have previously loaded, it’s a good idea to cut the edge straight each time you reload it. 2. Remove the black flange from the spindle. 3. Insert the spindle into the roll paper core so that the end of the roll paper is facing towards you.
4. Press the roll paper against the fixed flange until that there is no gap between the flange and the roll paper. 5. Insert the black flange onto the spindle and press in until there is no gap between the flange and the roll paper. Parent topic: Loading Roll Paper (Optional) Loading Roll Paper in the Product Load the spindle onto the roll paper unit and feed the roll paper into the product.
1. Press the front cover to open it. Note: If the manual feed tray is open, push the center of the tray to close it. 2. Extend only the first section of output tray as shown.
3. Open the rear support, but do not pull out the extension. 4. Load the roll paper and spindle into the roll paper unit with the gray flange on the left side.
5. Feed the paper into the roll paper feeder until the leading edge touches the feeder. After about three seconds, the paper moves into the load position. Note: When loading canvas media, leave slack in the roll as it feeds and prints for the best results. If you have trouble feeding canvas media, check that the edge is straight and reload it, making sure to keep the roll slack. 6. If you see this screen, insert the roll paper further into the product until the screen changes. 7.
Cutting and Removing Roll Paper After printing on roll paper, use scissors as described here to cut your printout from the roll paper. 1. When printing is finished and you see this screen, select Cut to print a cut line and feed the paper. Note: If you select No Cut, you return to the main menu and your next print job will immediately follow the last. If you send another print job without making a selection, printing continues in the same mode. 2. Use scissors to cut the paper along the cut line. 3.
The paper feeds back through the printer. 4. Turn the flange to wind the roll paper back onto the roll. 5. Grasp both ends of the spindle and remove the roll paper and spindle from the roll paper unit.
6. To remove the black flange from the spindle, hold the flange and press the edge of the spindle with your thumbs as shown. If it is difficult to remove, tap the tip of the spindle on the black flange side. 7. Remove the roll paper from the spindle. Store unused roll paper in its original packaging away from high temperatures, humidity, and direct sunlight.
Paper type Loading capacity Epson Presentation Paper Matte 100 sheets Letter (8.5 × 11 inches [216 × 279 mm]) 50 sheets B4 (13.9 × 9.84 inches [353 × 250 mm]), B5 (7.2 × 10.1 inches [182 × 257 mm]), 13 × 19 inches (330 × 483 mm), 17 × 22 inches (432 × 559 mm) Epson Bright White Paper 80 sheets Epson Photo Paper Glossy 30 sheets Epson Premium Photo Paper Glossy 30 sheets 4 × 6 inches (102 × 152 mm), 5 × 7 inches (127 × 178 mm), 8 × 10 inches (203 × 254 mm), Letter (8.
Paper type Loading capacity Epson Premium Presentation Paper Matte 30 sheets 8 × 10 inches (203 × 254 mm) and Letter (8.5 × 11 inches [216 × 279 mm]) Epson Premium Presentation Paper Matte Doublesided Epson Photo Quality Self-adhesive Sheets 10 sheets 11 × 14 inches (279 × 356 mm), A3 (11.7 × 16.5 inches [297 × 420 mm]), 13 × 19 inches (330 × 483 mm), 17 × 22 inches (432 × 559 mm) 1 sheet Manual Feed Tray You can load one sheet of posterboard or other thick media 0.047 to 0.059 inch (1.2 to 1.
Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 × 11 inches [216 × 279 mm]) S041586 500 Epson Cold Press Bright Letter (8.5 × 11 inches [216 × 279 mm]) S041111 100 Letter (8.5 × 11 inches [216 × 279 mm]) S042307 25 13 × 19 inches (330 × 483 mm) S042310 25 17 × 22 inches (432 × 559 mm) S042311 25 Letter (8.5 × 11 inches [216 × 279 mm]) S042297 25 13 × 19 inches (330 × 483 mm) S042300 25 17 × 22 inches (432 × 559 mm) S042301 25 Letter (8.
Paper Type Size Part number Sheet count Epson Hot Press Bright Letter (8.5 × 11 inches [216 × 279 mm]) S042327 25 13 × 19 inches (330 × 483 mm) S042330 25 17 × 22 inches (432 × 559 mm) S042331 25 Letter (8.5 × 11 inches [216 × 279 mm]) S042317 25 13 × 19 inches (330 × 483 mm) S042320 25 17 × 22 inches (432 × 559 mm) S042321 25 S045486 25 13 × 19 inches (330 × 483 mm) S045487 20 17 × 22 inches (432 × 559 mm) S045488 25 Epson Brochure & Flyer Paper Matte Double-sided Letter (8.
Paper Type Size Part number Sheet count Epson Premium Luster Photo Paper (260) 8.3 inches (211 mm) × 32 feet (9.8 m) S041408 1 roll 13 inches (330 mm) × 32 feet (9.8 m) S041409 1 roll 10 inches (254 mm) × 100 feet S042077 (30.5 m) 1 roll Letter (8.5 × 11 inches [216 × 279 mm]) S045589 25 13 × 19 inches (330 × 483 mm) S045590 25 17 × 22 inches (432 × 559 mm) S045591 25 S045516 25 13 × 19 inches (330 × 483 mm) S045517 25 17 × 22 inches (432 × 559 mm) S045598 25 Letter (8.
Paper Type Size Part number Sheet count Epson Premium Photo Paper Glossy Letter (8.5 × 11 inches [216 × 279 mm]) S041286 20 A3 (11.7 × 16.5 inches [297 × 420 mm]) S041288 20 13 × 19 inches (330 × 483 mm) S041289 20 Letter (8.
Paper Type Size Part number Sheet count Epson Premium Photo Paper Semi-gloss 4 × 6 inches (102 × 152 mm) S041982 40 Letter (8.5 × 11 inches [216 × 279 mm]) S041331 20 13 × 19 inches (330 × 483 mm) S041327 20 8 × 10 inches (203 × 254 mm) S041467 50 Letter (8.5 × 11 inches [216 × 279 mm]) S041257 50 11 × 14 inches (279 × 356 mm) S041468 50 A3 (11.7 × 16.
Paper Type Size Part number Sheet count Epson Proofing Paper White Semimatte 13 × 19 inches (330 × 483 mm) S045115 100 13 inches (300 mm) × 100 feet S042002 (30.5 m) 1 roll Epson Standard Proofing Paper Publication 13 inches (300 mm) × 100 feet S041996 (30.5 m) 1 roll Epson Standard Proofing Paper Commercial 13 inches (300 mm) × 100 feet S042144 (30.5 m) 1 roll Epson Signature Worthy Sample Pack Letter (8.
Paper Type Size Part number Sheet count Epson Ultra Premium Presentation Letter (8.5 × 11 inches Paper Matte [216 × 279 mm]) S041341 50 A3 (11.7 × 16.
Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes.
Paper or Media Type Settings - Product Software For this paper Select this Paper Type or Media Type setting Plain paper Plain Paper/Bright White Paper Epson Bright White Paper Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Presentation Paper Matte Presentation Paper Matte Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semigloss Premium Luster Photo Paper (260) Ultra Premium Photo Pape
For this paper Select this Paper Type or Media Type setting Epson UltraSmooth Fine Art Paper UltraSmooth Fine Art Paper Epson UltraSmooth Fine Art Paper 325 gsm Standard Proofing Paper (240) UltraPremium Photo Paper Luster Proofing Paper White Semimatte Standard Proofing Paper Publication Standard Proofing Paper Commercial Epson Exhibition Canvas Matte Exhibition Canvas Matte Epson Exhibition Canvas Satin Exhibition Canvas Satin Epson Exhibition Canvas Gloss Exhibition Canvas Gloss Epson Exhibit
9. Repeat these steps to select another paper source to change. Paper or Media Type Settings - Control Panel Parent topic: Loading Media Paper or Media Type Settings - Control Panel For this paper Select this Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Premium Photo Paper Glossy Prem. Glossy Epson Ultra Premium Photo Paper Glossy Epson Photo Paper Glossy Glossy Epson Presentation Paper Matte Presentation Matte Epson Premium Photo Paper Semi-gloss Prem.
For this paper Select this Paper Type setting Epson Exhibition Fiber Paper Premium Luster Epson Exhibition Watercolor Paper Textured Watercolor Paper Epson Watercolor Paper Radiant White Epson UltraSmooth Fine Art Paper UltraSmooth Fine Art Epson UltraSmooth Fine Art Paper 325 gsm Standard Proofing Paper (240) Prem.
You see a screen like this: 3. Select System Administration. Enter the administrator password, if necessary. 4. Select Printer Settings. 5. Select Paper Source Settings. 6. Select Paper Setup Display. 7. Select one of these options: • Select On to display the media setup screen when paper is loaded. • Select Off if you do not want the media setup screen displayed when paper is loaded. Note: When this setting is off, AirPrint is unavailable. 8. Select Error Notice. 9.
Parent topic: Loading Media 77
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Preferences, Properties, Print Settings, or Printer Properties to view your print settings. You see the Main tab of your printer settings window: 4. Select the Media Type setting that matches the paper you loaded. 5. If you are using non-Epson paper or media and you need to fine-tune its performance, click the Paper Config button and adjust paper configuration options as necessary.
6. When using plain paper, select an Ink option: • To print using the previous print job's setting, select Last-Used. • Select the Photo Black Ink or Matte Black Ink setting according to the media type you are using. Note: To avoid changing black ink more often than necessary, you can set the default black ink type to the one you usually use. See the link at the end of these steps. 7. Select a Color option: • To print a color document or photo, select the Color setting.
Advanced Color Controls - Windows Paper Source Options - Windows Using Layout Manager - Windows Only Parent topic: Printing with Windows Related tasks Printing Your Document or Photo - Windows Paper Configuration Options - Windows Select any of the available Paper Configuration options to fine-tune the quality of your print. Color Density Adjusts the ink saturation level.
Drying Time per Print Head Pass Pauses print head movement for up to 5 seconds after each pass to allow ink to dry. This lets you print with non-Epson media and avoid smearing the ink. Paper Feed Adjustment Modifies the speed of the paper feeding to compensate for banding in the direction of the print head. Paper Thickness Lets you select the thickness of your paper or media. Platen Gap Adjusts the distance from the paper to the print head.
Max Optical Density Adjusts the overall density or focus of the print. Create a soft focus print by lowering the density setting. Highlight Point Shift Helps reduce gloss differential on glossy media by adding density to the highlights of your image. Parent topic: Selecting Basic Print Settings - Windows Print Quality Options - Windows You can use the Speed/Quality slider to set the desired quality level, and select any of the available Quality options to fine-tune the quality of your print.
ICM Automatically adjusts colors based on the printer’s ICC profile and the selected Media Type setting, using the Image Color Matching system. Click the Advanced button to choose the input profile and other settings. Note: In most cases, you get better results by applying color management in your application, rather than in the printer driver. Off (No Color Adjustment) Turns off color management in your printer software so you can manage color using only your application software.
Advanced Color Controls - Windows If you selected EPSON Standard (RGB) or Adobe RGB as the Mode setting, you can click the Advanced button to select detailed settings. The Color Controls screen lets you specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones. You can choose from two Printer Color Adjustment modes and two Gamma settings, and use either a color circle or slide bar to adjust color.
Roll Paper Selects roll paper loaded in the optional roll paper unit for photos or panoramics up to 27 inches (68.6 cm) long. Click Roll Paper Option and select Print Page Frame to print a cutting guideline around each photo. Roll Paper (Banner) Selects roll paper loaded in the optional roll paper unit for photos or banners over 27 inches (68.6 cm) long. Front - Fine Art Selects fine art paper loaded in the front manual feed tray.
Using Layout Manager - Windows Only Layout Manager lets you create a poster or display by dragging multiple pieces of print data created in different applications onto one sheet of paper for printing.
You can also place the same print data multiple times as shown here.
You can place print data in different sizes and orientations to maximize media usage, as shown here.
You can place print data on roll paper as shown here. 1. Open the file you want to print in your application. 2. Select the print command in your application.
3. Select Layout Manager on the Main tab and choose an option for the Size setting that matches the size of the document in the application. Note: You select the size of the paper you are printing on in a later step. 4. Click OK and then click Print, if necessary. The Layout Manager screen opens and displays one page in the layout. 5. Leave the Layout Manager screen open and repeat steps 1 to 4 to arrange additional print data. The pages are added to the Layout Manager screen.
6. Do the following to arrange objects on the Layout Manager screen: • Drag pages to move and resize them. • Use the tool buttons and the Object menu to align and rotate pages. • Resize and replace whole pages in the Preference or Arrangement Settings screens. Note: See the Layout Manager screen help for more details. 7. Click File > Properties, then select your print settings on the Main tab. 8. Click the File menu on the Layout Manager screen and click Print.
Selecting Print Layout Options - Windows You can select a variety of sizing and layout options for your document or photo on the Page Layout tab. • To change the orientation of your printed document or photo, select the Portrait or Landscape checkbox. • To rotate or flip the printed image, select the Rotate 180° or Mirror Image checkbox. • To select multiple copies and their print order, select the Copies, Collate, and Reverse Order options.
• To change the size of your printed document or photo, select the Reduce/Enlarge checkbox and select sizing options. • To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Multi-Page checkbox and select the options you want. • To print on both sides of your paper, select the Double-Sided Printing options. Note: Your product software prompts you to reinsert your paper when it is time to print on the reverse side.
N-up Prints 2 (2-up) or 4 (4-up) pages on one sheet of paper. Poster Prints one image on multiple sheets of paper to create a large poster with or without borders. Click the Settings button to select the layout and guideline options. Parent topic: Selecting Print Layout Options - Windows Double-sided Printing Options - Windows You can select any of the double-sided options to set up your double-sided print job. Margins Click Margins to customize the margins used during double-sided printing.
You see a window like this: 4. Select any of the following options, as necessary: • Nozzle Check to print a nozzle check pattern to check whether the print head nozzles are clogged. • Head Cleaning to clean the print head if you notice banding or gaps in your printouts. • Print Head Alignment to align the print head if printouts appear grainy or out of focus. • Epson Status Monitor 3 to check the printer's status.
• Monitoring Preferences to select the error notifications displayed on the Epson Status Monitor 3 screen, or add a shortcut to the utility in the Windows taskbar. • Print Queue to display a list of all waiting print jobs, view information on the data waiting to be printed, and delete or reprint the jobs. • Language to select the language you want to use for the printer software screens. • Printer and Option Information to set the time to turn off the printer automatically.
You see your application's Print window, such as this one: 2. Click OK or Print to start printing.
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. • To cancel printing, click Cancel. • To see print jobs waiting to print, click Print Queue. Parent topic: Printing Your Document or Photo - Windows Saving, Sharing, and Customizing the Printer Settings You can save groups of print settings or media settings so you can reuse them for future print jobs.
Saving and Sharing Print Settings - Windows You can save your print settings so you can use them for future print jobs. 1. Select the print settings you want to save. 2. Click Save/Del at the top of the Main or Page Layout tab in your printer software. You see a window like this: 3. Verify that your settings are correct, enter a name for the group of settings in the Name field, and click Save.
• To import a group of settings, click Save/Del, click Import, select the file you want to use, and click Open. Then use the settings to print. Parent topic: Saving, Sharing, and Customizing the Printer Settings Related tasks Selecting Basic Print Settings - Windows Printing Your Document or Photo - Windows Saving and Sharing Media Settings - Windows You can save and share settings you have selected for a particular media type so you can use them for future print jobs. 1.
3. Verify that your settings are correct, enter a name for the media settings in the Name field, and click Save. Note: If you need to delete a group of settings you have created, select the name of the settings from the list and click Delete. 4. Do the following as necessary: • Select the name of a media setting as the Media Type setting and use it to print. • To export the settings, click Custom Settings, select the name of the media settings, click Export, select a location, and enter a file name.
You see this window: 3. Select the item you want to edit. 4. Order or group items in the List box. • To move and reorder items, drag and drop them in the list. • To add a new group (folder), click Add Group. • To delete a group (folder), select the group and click Delete Group.
• To hide a group, drag and drop it to Not Display. Note: If you delete a group, the group folder is deleted but the items within the folder remain. 5. Click Save. Parent topic: Saving, Sharing, and Customizing the Printer Settings Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. You see the printer settings window. 3. Click the Utility tab.
4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Printing with Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1.
Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website.
3. Select your product as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
6. Select the size of the paper you loaded as the Paper Size setting. • To print a borderless photo, select the Borderless checkbox or a paper size with a Borderless option. You can also create a custom paper size, but the highest available Quality setting is limited to Normal. • To print on roll paper, select a roll paper size or one with a Borderless option.
Note: In certain programs, you may need to select Advanced before you can select Print Settings. For more information about print settings, click the ? button. You see these settings: 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the media type settings list for details. Note: The ink type may change depending on the size and type of paper you select.
11. Select one of the following as the Print Mode setting: • Select AccuPhoto HD for any type of photographic printing. • Select Advanced B&W Photo to print black-and-white photos on certain types of photo paper. See the list of Advanced B&W Photo options for details. If your paper type does not support this option, print black-and- white photos using the AccuPhoto HD setting. • Select Black/Grayscale when using plain paper. 12. Click Color Mode and select Manual Settings. 13.
You can specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones.
You can select any of the available options. Color Toning Adds tone (hue) to your black-and-white output. The default is Neutral, which provides a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia. Note that the presets affect the target found in the tone color circle. Brightness Adjusts the overall lightness and darkness of your image. Contrast Adjusts the difference between the light and dark areas of the overall image.
Highlight Tonality Controls tonality only in the highlight areas of your image. Max Optical Density Adjusts the overall density or focus of the print. Create a soft focus print by lowering the density setting. Tone Changes the entire tonal scale of your black-and-white output. While Darker is the default setting, you may see better results if you choose Dark. The tone color circle adjusts the hue of your black-andwhite print.
Mirror Image Flips the printed image left to right. Parent topic: Selecting Basic Print Settings - OS X Selecting Roll Paper Settings - OS X To print on roll paper, you select the roll paper size and roll paper options from the Printer Settings menu. 1. Select Manage Custom Sizes as the Paper Size setting. 2. Click +, double-click Untitled, and enter a name for your roll paper size. 3. For borderless printing, enter one of the following as the Width setting: • 12.
You see this window: Note: Some settings may not be available, depending on the Roll Paper option you selected for your Paper Size. 9. Select the following settings as necessary: • Click Auto Rotate and select the roll paper width to fit the images to the paper. • Click Print page frame to print a cutting guideline around images. • Adjust the amount of image expansion when printing borderless images. Note: This option is available only when you choose a Paper Size setting with a Borderless option. 10.
Selecting Paper Configuration Settings - OS X If you are using non-Epson media and need to fine-tune its print quality, select Advanced Media Control from the pop-up menu. Select the available options as necessary. Advanced Media Control Options - OS X Parent topic: Printing with OS X Advanced Media Control Options - OS X Select any of the available Advanced Media Control options to fine-tune the quality of your printouts. Color Density Adjusts the ink saturation level.
Paper Feed Adjustment Modifies the speed of the paper feeding to compensate for banding in the direction of the print head. Paper Thickness Lets you select the thickness of your paper or media. Platen Gap Adjusts the distance from the paper to the print head. (Use a wider setting if you are seeing edge marks or scuffs on your prints.
Managing Color - OS X You can adjust the Color Matching settings to fine-tune the colors in your printout, or turn off color management in your printer software. 1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. Color Matching Options - OS X Parent topic: Printing with OS X Color Matching Options - OS X You can select from these settings on the Color Matching menu.
Sizing Printed Images - OS X You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To collate multiple copies into sets of documents, select the Collate pages checkbox. • To print only selected pages in a multi-page document, select an option from the Pages to Print popup menu. • To adjust the order in which pages are printed, select an option from the Page Order pop-up menu.
You see a screen like this: 4. Select any of the available printing options. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options tab. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer.
Printing Your Document or Photo - OS X Once you have selected your print settings, you are ready to print. Click Print at the bottom of the print window. Checking Print Status - OS X Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock.
You see the print status window: 2. Select the following options as necessary: OS X 10.7: • To cancel printing, click the print job and click the Delete icon. • To pause a print job, click the print job and click the Hold icon. To resume a print job, click the print job marked "Hold" and click the Resume icon. • To pause printing for all queued print jobs, click the Pause Printer icon. • To check ink status, click the Supply Levels icon. OS X 10.8/10.9/10.
Replacing Ink Cartridges When an ink cartridge is expended, you need to replace it. You may also need to replace a cartridge that is more than six months old, or if your printouts do not look their best, even after cleaning and aligning the print head. Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with local requirements. If you would like to return your used ink cartridges to Epson for proper disposal, please go to epson.com/recycle for more information.
Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge status at any time using a utility on your Windows computer. 1. To check your cartridge status, access the Windows Desktop and double-click the product icon in the Windows taskbar. You see this window: 2. Replace or reinstall any ink cartridge indicated on the screen.
3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences. You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox.
Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status with OS X You can check your cartridge status using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor.
3. Do the following as necessary: • To update the ink cartridge status, click Update. • Replace or reinstall any ink cartridge indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Ink color Part number Vivid Magenta T8503 Yellow T8504 Light Cyan T8505 Vivid Light Magenta T8506 Light Black T8507 Matte Black T8508 Light Light Black T8509 Maintenance box part number: T582000 Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones.
The ink cartridge cover lock releases. 5. Open the ink cartridge cover. Note: Do not try to open the ink cartridge cover until the lock is released. 6. Press the lever on the ink cartridge you want to replace. The ink cartridge pops up slightly.
7. Pull out the ink cartridge. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep ink cartridges out of the reach of children. 8. Remove the ink cartridge from the package and shake it as shown for about five seconds.
Caution: Do not remove any labels or seals, or ink will leak. Do not touch the green chip on the cartridge. 9. Insert the new cartridge into the slot and push it in until it clicks into place. 10. Close the ink cartridge cover. Wait for your product to check the ink cartridges and charge the ink delivery system, if necessary. Do not turn off the product during ink charging.
Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer. The valve in the ink supply port is designed to contain any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with the label facing up; do not store cartridges upside-down.
3. Remove the new maintenance cartridge from the package. Caution: Do not touch the area shown here or you may damage the product. 4. Push up slightly on the maintenance cartridge and carefully slide it out of the product without tilting it.
5. Place the used maintenance cartridge in the bag supplied with the new cartridge and seal the bag. 6. Insert the new maintenance cartridge in the slot. 7. Close the maintenance cartridge cover.
Switch Black Ink Type Your product comes with Matte Black and Photo Black ink cartridges. Although both cartridges must be installed for your product to work, it can print using only one type of black ink at a time. Your product switches the black ink type automatically, depending on the type of media you load. Because this process consumes some ink, so you should avoid switching black ink more often than necessary and select a default black ink type for the type of media you print on most often.
• Epson Cold Press Bright • Epson Cold Press Natural Photo Black Ink Media Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Luster • Epson Exhibition Canvas Gloss • Epson Exhibition Canvas Satin • Epson Exhibition Canvas Natural Satin • Epson Exhibition Canvas Natural Gloss • Epson Exhibition Fiber Paper • Epson Metallic Photo Paper Glossy • Epson Metallic Photo Paper Luster P
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.
You see this screen: 3. Select Maintenance. 4. Select Print Head Nozzle Check. 5. Load a few sheets of plain paper in the sheet feeder. 6. Select Print. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines.
8. Do one of the following: • If there are no gaps, select Done. • If there are gaps or the pattern is faint, select Clean the Print Head and continue. 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again.
You see a window like this: 4. Click Print. 5. Check the printed pattern to see if there are gaps in the lines.
6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
You see this screen: 3. Select Maintenance. 4. Select Print Head Cleaning. 5. Load a few sheets of plain paper in the sheet feeder. 6. Select Head Cleaning. 7. Select Print. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product during a cleaning cycle or you may damage it. 8. Select Print Nozzle Check Pattern and select Print.
9. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, select Done. • If there are gaps or the pattern is faint, select Clean the Print Head and continue. 10. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again.
3. Select Head Cleaning. You see a window like this: 4. Click Start to begin the cleaning cycle. The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 5. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle Check Pattern and click Print.
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink cartridges may be old or damaged and needs to be replaced.
Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Press the home button, if necessary. 2. Press the setup button. You see this screen: 3. Select Maintenance. 4. Press the down arrow and select Head Alignment. 5. Load a few sheets of plain paper in the sheet feeder. 6. Select Print to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns.
Related tasks Loading Paper in the Sheet Feeder Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac. 1. Load a few sheets of plain paper in the sheet feeder. 2. Do one of the following: • Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar. • In the Apple menu or the Dock, select System Preferences.
4. Click Next then click Print to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.
6. When you are done, click Finish. Parent topic: Print Head Alignment Related tasks Loading Paper in the Sheet Feeder Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. Load several sheets of plain paper (or a cleaning sheet) in the sheet feeder. 2. Press the home button, if necessary. 3. Press the setup button. You see this screen: 4. Select Maintenance. 5. Select Paper Guide Cleaning. 6. Select Roller Cleaning.
Related tasks Loading Paper in the Sheet Feeder 153
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may damage it. Do not place anything on top of the cover or use the cover as a writing surface, or it could get permanently scratched.
Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. • Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the product from printing. 1. Turn off the product. 2. Unplug the power cable. 3.
9. Attach the transportation lock that comes with your product to the bottom of the front manual feed tray and secure it with tape.
10. Close the front cover and secure it with tape. 11. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Make sure the box adequately protects the product control panel. 12. After unpacking the product, be sure to remove all of the tape. Keep the product level during transportation. If print quality has declined when you print again, clean and align the print head.
Solving Problems Check these sections for solutions to problems you may have using your product.
Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. Note: If the LCD screen is dark, press the screen to wake the product from sleep mode. LCD screen message Condition/solution Check if paper is jammed. See manual for how to clear jammed paper. Paper may be jammed in the product. If paper is jammed in the product, follow the instructions in this guide to remove the jammed paper from the indicated area. Printer Error.
covered under the standard warranty. If the product is out of warranty, the pads can be replaced by any Epson authorized service provider. The waste ink pads are not a user-replaceable part.
You see this screen: 5. Select Maintenance. 6. Select Print Head Nozzle Check. 7. Select Print. The nozzle pattern prints. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or selected settings. Check the other solutions in this manual or try uninstalling and reinstalling your printer software.
Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. 1. Press the home button, if necessary. 2. Press the setup button. You see this screen: 3. Select System Administration. 4. Press the down arrow button and select Restore Default Settings. 5. Select one of these options: • Network Settings: Resets all network settings.
Noise After Ink Installation Software Installation Problems Parent topic: Solving Problems Noise After Ink Installation If you hear noises from your product after installing ink, check the following: • The first time you install ink cartridges, the product must charge its print head. Wait until charging finishes before you turn off the product, or it may charge improperly and use excess ink the next time you turn it on. Your product is finished charging the print head when the power light stops flashing.
Related references Windows System Requirements OS X System Requirements Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list. • If your router or access point does not broadcast its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually. • If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection.
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced your router, reinstall your product software to connect to the new router. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.
Related topics Wi-Fi or Wired Networking Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. • If you are connecting the product via EpsonNet Setup and the Wi-Fi icon does not appear on the LCD, make sure your product software was installed correctly. If necessary, reinstall your software.
• If you are printing on roll paper or with the sheet feeder, make sure the manual feed tray is not extended. Extend it only to load fine art paper or posterboard. Once the media is fed into the product and you see a message on the LCD screen, close the manual feed tray. • If paper loaded using the front manual feed tray does not feed, make sure you installed the paper correctly and guided it all the way into the product. • Do not load more than the recommended number of sheets.
Paper Jam Problems in the Sheet Feeder If paper has jammed in the sheet feeder, try this solution: 1. Carefully remove any paper jammed in the sheet feeder or the front output area.
2. Open the printer cover and slowly pull any jammed paper out of the product. 3. Close the printer cover and select Resume. 4. If an error is still displayed, turn off the product, then turn it back on. 5. If you are unable to remove the paper, contact Epson for support.
2. Carefully remove the jammed paper from the front or back as shown (whichever is easier). 3. Open the printer cover and slowly pull any jammed paper out of the product. 4. Close the printer cover and select Resume. 5. If an error is still displayed, turn off the product, then turn it back on. 6. If you are unable to remove the paper, contact Epson for support.
Related references Paper Jam Problems in the Sheet Feeder Paper Jam Problems - Thick Media Paper Jam Problems - Roll Paper Paper Jam Problems - Thick Media If posterboard or other thick media has jammed inside the product, try these solutions: 1. Cancel the print job from your computer, if necessary. 2. Carefully remove the jammed paper from the front or back as shown (whichever is easier). 3. Open the printer cover and slowly pull any jammed paper out of the product.
4. Close the printer cover and select Resume. 5. If an error is still displayed, turn off the product, then turn it back on. 6. If you are unable to remove the paper, contact Epson for support. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Sheet Feeder Paper Jam Problems in the Front Manual Feed Tray Paper Jam Problems - Roll Paper Paper Jam Problems - Roll Paper If roll paper has jammed inside the product, try these solutions: 1.
3. Carefully remove the jammed paper from the front or back as shown (whichever is easier). 4. Open the printer cover and slowly pull any jammed paper out of the product. 5. Close the printer cover and select Resume. 6. If an error is still displayed, turn off the product, then turn it back on. 7. If you are unable to remove the paper, contact Epson for support.
Related references Paper Jam Problems in the Sheet Feeder Paper Jam Problems in the Front Manual Feed Tray Paper Jam Problems - Thick Media Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing using the product control panel, then select Eject or Cut/Eject (roll paper) to eject the paper. Remove any paper remaining in the product. Select the correct size when you reprint.
Error After Cartridge Replacement Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • Make sure the interface specifications match the specifications for the printer and the computer. • If you connected your product to a USB hub, make sure it is a first-tier hub.
Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does not work, try this solution: 1. Do one of the following: • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. • Windows 7: Click and select Devices and Printers. 2. Right-click your product name, select Printing Preferences, and select your product name again if necessary. 3.
• Clear space on your hard drive or run a defragmentation utility to free up existing space. • Close any programs you are not using when you print. • If your product is connected to a USB hub, connect it directly to your computer instead. • If printing becomes slower after printing continuously for a long time, the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged. Let the product rest with the power on for 30 minutes, then try printing again.
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details.
Selecting Additional Settings - Windows Selecting Basic Print Settings - OS X Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available. • Run a print head nozzle check to see if any of the nozzles are clogged.
Related topics Loading Media Border Appears on Borderless Prints If you see a border on borderless prints, try these solutions: • Make sure you are printing on a compatible borderless paper type and size. Note: For custom paper sizes, make sure you select a supported borderless page width. • Windows: Make sure you selected the Borderless setting in your printer software. • OS X: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software.
Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. • Make sure you selected the correct paper size on the control panel. • Make sure your paper is positioned correctly for feeding into the printer. You can use the preview option in your printer software to check your margins before you print.
Related topics Loading Media Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details.
Related references Paper or Media Type Settings - Product Software Paper or Media Type Settings - Control Panel Related tasks Selecting Print Layout Options - Windows Selecting Additional Settings - Windows Selecting Basic Print Settings - OS X Removing and Installing Ink Cartridges Related topics Loading Media Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions.
Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings - Product Software Paper or Media Type Settings - Control Panel Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Cleaning the Paper Guide Removing and Installing Ink Cartridges Related topics Loading Media Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly
Note: Higher resolution settings result in larger file sizes, which take longer to process and print. Consider the limitations of your computer system when selecting a resolution, and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable.
Related concepts Print Head Nozzle Check Print Head Cleaning Related references Available Epson Papers Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Print Layout Options - Windows Selecting Additional Settings - Windows Managing Color - OS X Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system.
• Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson, select your product, then click EPSON Printer Software Uninstall. Note: If you see a User Account Control window, click Yes or Continue. In the next window, select your product, if necessary, and click OK. Then follow any on-screen instructions. 4. Restart your computer, then re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal.
• OS X 10.9.x • OS X 10.8.x • OS X 10.7.x Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications Paper Specifications Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper.
Cut sheets - thick paper Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A3 (11.7 × 16.5 inches [297 × 420 mm]) 13 × 19 inches (330 × 483 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 11 × 17 inches (279 × 432 mm) 17 × 22 inches (432 × 559 mm) Capacity 1 sheet Thickness Fine art media: 0.012 inch (0.3 mm) to 0.023 inch (0.7 mm) Poster board: 0.047 inch (1.2 mm) to 0.059 inch (1.5 mm) Roll paper Size Roll paper width: 13 to 17 inches (329 to 432 mm) Thickness 0.
Cut sheets - normal printing 1 Top and side margins: 0.12 inch (3 mm) minimum 2 Top/reduced print quality area: 1.30 inches (33 mm) minimum 3 Bottom/reduced print quality area: 1.49 inches (38 mm) minimum Note: Poster board margins are 0.79 inch (20 mm) for sizes smaller than 13 × 19 inches (330 × 483 mm).
Cut sheets - borderless printing 1 Side/reduced print quality area: 0.12 inch (3 mm) minimum 2 Top/reduced print quality area: 1.42 inches (36 mm) minimum 3 Bottom/reduced print quality area: 1.61 inches (41 mm) minimum Note: You cannot print borderless on poster board.
Roll paper - normal printing 1 Side margins: 0.12 inch (3 mm) minimum 2 Top margin: 1.97 inches (50 mm) minimum 3 Bottom margin: 0.
Roll paper - borderless printing 1 Top margin: 1.97 inches (50 mm) minimum 2 Bottom margin: 0.75 inch (19 mm) minimum Note: For continuous printing on roll paper, there is no margin between printed images (normal and borderless printing). Parent topic: Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
Color Black cartridge: Photo Black, Matte Black, Light Black, and Light Light Black inks Color cartridge: Yellow, Cyan, Light Cyan, Vivid Magenta, and Vivid Light Magenta inks Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –4 to 104 °F (–20 to 40 °C) Within a month at 104 °F (40 °C) Ink freezes at 5 °F (–15 °C); if left for a long time Ink thaws and is usable after 3 hours at 77 °F (25 °C) with no condensation Note: For
Electrical Specifications Power supply rating 100 to 120 V 220 to 240 V Input voltage range 100 to 120 V model: 90 to 132 V 220 to 240 V model: 198 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.5 Hz Rated current 100 to 120 V model: 0.6 A 220 to 240 V model: 0.3 A Power consumption Printing: Approximately 21 W (ISO/IEC24712) (100 to 120 V model) Ready mode: Approximately 5.8 W Sleep mode: Approximately 1.8 W Power off mode: Approximately 0.
Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage before unpacking: –4 to 140 °F (–20 to 60 °C) Within 120 hours at 140 °F (60 °C); within a month at 104 °F (40 °C) Storage after unpacking: –4 to 104 °F (–20 to 40 °C) Within a month at 104 °F (40 °C) Humidity Operating: 20 to 80% RH (without condensation) Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications One High-Speed USB port for connection to computer Parent topic: Technical Sp
Ethernet Ethernet 100BASE-TX/10 Base T standard Parent topic: Technical Specifications Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B [CAN ICES-3(B)/NMB3(B)] This equipment contains the following wireless module: • Manufacturer: Askey Computer Corporation. • Type: WLU6117-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Important Safety Instructions FCC Compliance Statement Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions.
• Always turn off the printer using the power button, and wait until the power light stops flashing before unplugging the printer or cutting off power to the electrical outlet. • Place the printer on a flat, stable surface that extends beyond its base in all directions. It will not operate properly if it is tilted or at an angle. • When printing on posterboard, leave at least 17 inches (430 mm) of space in back of the printer. • Leave enough space in front of the printer for the paper to be fully ejected.
• When storing or transporting the printer, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak from the cartridges. Parent topic: Important Safety Instructions Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ink. • Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water.
LCD Screen Safety Instructions • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately. • Do not press too hard on the LCD screen.
WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces.
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Parent topic: Copyright Notice Copyright Attribution © 2015 Epson America, Inc.
