User's Manual
Table Of Contents
- Contents
- Introduction to Your Printer
- Wired Networking
- Media Handling
- Printing from a Computer
- Printing with Windows
- Selecting Basic Print Settings - Windows
- Selecting Print Layout Options - Windows
- Selecting Additional Settings - Windows
- Saving, Sharing, and Customizing the Printer Settings
- Printing Your Document or Photo - Windows
- Selecting Default Print Settings - Windows
- Changing the Language of the Printer Software Screens
- Changing Automatic Update Options
- Printing on a Mac
- Printing with Windows
- Using the Control Panel Menus
- Replacing Ink Cartridges and Maintenance Boxes
- Adjusting Print Quality
- Maintenance and Transportation
- Solving Problems
- Technical Specifications
- Notices
225
• Do not load more than one piece of cut sheet paper.
• Make sure your paper meets the specifications for your product.
• Make sure you selected the Media Type setting in the printer driver that matches the paper you
loaded in the product.
• If thick media does not feed, make sure you are loading it straight into the product, not at an angle.
• If poster board does not feed, make sure you are loading it straight into the product, not at an angle.
• If paper does not eject correctly, decrease the Paper Suction setting for the loaded paper type.
• Make sure that paper is not jammed inside the product.
• Make sure you are using the product at the proper room temperature.
Parent topic: Solving Paper Problems
Related references
Environmental Specifications
Roll Paper Jam Problems
Cut Sheet Paper Jam Problems
Paper Specifications
Related tasks
Loading Roll Paper
Loading Cut Sheets
Loading Thick or Large Cut Sheets (Poster Board)
Roll Paper Jam Problems
If roll paper has jammed in the printer, follow the steps here to clear the jam.
1. Open the roll paper cover.
2. Cut the paper above the paper feed slot.