User's Manual

Table Of Contents
7
Resetting Control Panel Defaults ..................................................................................................... 221
Solving Printer Problems.................................................................................................................. 221
Printer Does Not Turn On ............................................................................................................ 222
LCD Screen Shuts Off ................................................................................................................. 222
Forgot the Administrator Password ............................................................................................. 222
Solving Printing Problems ................................................................................................................ 222
Nothing Prints.............................................................................................................................. 222
Cannot Print Over a Network....................................................................................................... 223
Print Head Moves But Nothing Prints .......................................................................................... 224
Solving Paper Problems................................................................................................................... 224
Paper Feeding Problems............................................................................................................. 224
Roll Paper Jam Problems ............................................................................................................ 225
Cut Sheet Paper Jam Problems .................................................................................................. 227
Paper Does Not Collect in the Basket or is Creased.................................................................... 229
Solving Print Quality Problems ......................................................................................................... 229
Nozzle Check Pattern Prints Incorrectly ...................................................................................... 229
Overall Print Quality is Poor......................................................................................................... 230
Lines Are Misaligned ................................................................................................................... 231
Prints are Scuffed or Smeared .................................................................................................... 231
Prints are Wrinkled ...................................................................................................................... 232
Margins Appear in Borderless Prints ........................................................................................... 232
Uninstalling Product Software - Windows......................................................................................... 233
Uninstalling Product Software - Mac ................................................................................................ 234
Where to Get Help............................................................................................................................ 235
Technical Specifications ........................................................................................................................ 236
Windows System Requirements ...................................................................................................... 236
Mac System Requirements .............................................................................................................. 237
Paper Specifications ........................................................................................................................ 237
Printable Area Specifications ........................................................................................................... 239
Ink Cartridge Specifications.............................................................................................................. 242
Dimension Specifications ................................................................................................................. 243
Electrical Specifications ................................................................................................................... 243
Environmental Specifications ........................................................................................................... 244