Epson® SureColor® T3170x User's Guide
Contents SureColor T3170x User's Guide ................................................................................................................. 9 Introduction to Your Printer...................................................................................................................... Printer Features ................................................................................................................................. Optional Equipment and Replacement Parts.......................
Connecting to a New Wi-Fi Router ................................................................................................ 51 Disabling Wi-Fi Features ............................................................................................................... 52 Media Handling.......................................................................................................................................... Roll Paper Handling ..................................................................
Checking Print Status - Windows .............................................................................................. 94 Saving, Sharing, and Customizing the Printer Settings ................................................................. 94 Saving and Sharing Print Settings - Windows ........................................................................... 94 Editing Print Setting Displays - Windows ..................................................................................
Maintenance Menu........................................................................................................................... 132 Printer Status/Print Menu ................................................................................................................. 133 Refilling Ink .............................................................................................................................................. Ink Safety Precautions ............................................
Product Status Messages ................................................................................................................ Resetting Control Panel Defaults ..................................................................................................... Solving Printer Problems.................................................................................................................. Printer Does Not Turn On ............................................................................
Ink Specifications ............................................................................................................................. Dimension Specifications ................................................................................................................. Electrical Specifications ................................................................................................................... Environmental Specifications .........................................................
SureColor T3170x User's Guide Welcome to the SureColor T3170x User's Guide. For a printable PDF copy of this guide, click here.
Introduction to Your Printer Refer to these sections to learn more about your printer and this manual.
Optional Equipment and Replacement Parts You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, visit proimaging.epson.com (U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-4637766) in the U.S. or 800-807-7766 in Canada.
Product Parts - Front 1 Control panel 2 Cutter cover 3 Optional paper basket and stand 4 Casters (included with optional stand) 5 Output tray 6 Edge guides 7 Auto sheet feeder 12
8 Cut sheet cover 9 Front cover Parent topic: Printer Part Locations Product Parts - Top/Inside 1 Roll paper cover 2 Paper feeder 3 Ink tanks 4 Ink tank cover 5 Ink tank caps 13
6 Transportation cap 7 Roll paper spindle 8 2-inch core paper stop (left side is removeable) 9 Roll paper spindle holders Parent topic: Printer Part Locations Product Parts - Rear 1 Maintenance box cover 2 Maintenance box 3 AC inlet 14
4 Ethernet LAN port 5 Status light 6 Data light 7 OPTION port (not available for this product) 8 USB port 9 Air vents Caution: Do not block the air vents shown above.
LCD Screen Display 1 Status messages 2 Roll paper information When roll paper is not loaded, - - - is displayed.
7 Network connection settings : No Ethernet connection or Ethernet/Wi-Fi connection is not set up : Ethernet connection established : Wi-Fi is disabled : Wi-Fi network error or the product is searching for a connection : Wi-Fi connection established; the number of bars indicates signal strength : Wi-Fi Direct is disabled : Wi-Fi Direct connection established 8 Supply status (displays remaining maintenance box level) Parent topic: Printer Part Locations Using the Control Panel See these sections to lear
You see this screen: 3. Select a language. 4. Press the home button to exit. Parent topic: Using the Control Panel Selecting the Date and Time Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
You see this screen: 3. Select Date/Time. 4. Select the date format you want to use. 5. Use the on-screen keyboard to enter the current date and select OK. 6. Select the time format you want to use. 7. Use the on-screen keyboard to enter the current time and select OK. 8. Press the home button to exit.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2. Select Settings > General Settings > System Administration > Security Settings > Admin Settings. You see a screen like this: 3. Select Admin Password. 4. Select Register. 5. Use the on-screen keyboard to enter a password and select OK. 6.
Note: If you forget your password, contact Epson for assistance. Parent topic: Using the Control Panel Assembling the Optional Printer Stand and Paper Basket Follow these instructions to assemble the optional printer stand and paper basket. Before you begin, make sure you have enough space to set up the printer as shown here. 1 2 inches (50 mm) 2 11.2 inches (285 mm) 3 6 inches (150 mm) Caution: At least two people are required to lift the printer onto the assembled stand.
Make sure you have all of these items for assembly: 22
1 Left mounting bracket 2 Right mounting bracket 3 Support brace 4 Left leg 5 Right leg 6 Paper basket bar 7 Left leg base (square hole faces front) 8 Right leg base (square hole faces front) 9 Allen wrench 10 Paper basket rod 11 Left paper basket support rod 12 Right paper basket support rod 13 Screws (28; 24 if thumbscrews are included) 14 Screw holders (4) 15 Thumbscrews (4; not included with all stands) 1.
2. Use the Allen wrench to insert 8 screws (four on each side) into the holes on the support brace and leg bases as shown. 3. Attach the legs to the bases.
4. Insert 8 screws (4 on each side) into the holes in the legs. 5. Push in the cloth on the paper basket bar so it does not get caught between the bar and the legs, and attach the bar to the legs as shown.
Note: Make sure the L and R stickers on the paper basket bar are correctly oriented with the L and R stickers on the leg bases. 6. Insert 4 screws (2 on each side) into the holes on the paper basket bar to secure it to the legs.
7. Make sure the L and R stickers on the mounting brackets are correctly oriented with the left and right legs and attach them as shown. 8. Insert 4 screws into 4 screw holders (2 on each side) and insert them into the holes on the legs to secure the mounting brackets.
9. Slide the paper basket rod into the pocket on the end of the paper basket cloth. 10. Insert the top of the paper basket support rods through the loops on the paper basket cloth and attach them to the paper basket rods.
11. Insert the ends of the paper basket support rods into the holes on the leg bases. 12. Close the paper basket as shown.
13. On the back of the paper basket and stand, attach the loops on the paper basket cloth to the hooks on the leg bases as shown. 14. On the front of the stand, lock the casters. 15. Have at least two people lift the printer using the handholds as shown.
Caution: Do not hold the printer by the output tray. You may damage it. 16. Align the notches on the printer with the notches on the back of the stand as shown and place the printer on the stand.
17. Do one of the following: • If your stand does not include thumbscrews, insert 4 screws (2 on each side) into the bottom of the mounting brackets to secure the printer to the stand. On the left rear side, insert the screw through the wired loop on the printer as shown. • If your stand includes thumbscrews, insert 4 thumbscrews (2 on each side) into the bottom of the mounting brackets to secure the printer to the stand.
Parent topic: Introduction to Your Printer 33
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Note: You cannot connect to a wired and wireless network at the same time.
Selecting Wireless Network Settings from the Control Panel Parent topic: Wi-Fi or Wired Networking Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: This setting can be locked by an administrator.
5. Select the Enter Password field and enter your wireless password using the on-screen keyboard. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. • To enter numbers or symbols, select 123#. • To change the case of letters, select . • To delete the previous character, select . • To enter a space, select Space. 6.
Note: If you don't see the icon, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again. Parent topic: Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for devices.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the 2. Select the home button, if necessary. icon. You see a screen like this: 3. Select Wi-Fi Direct > Start Setup > Start Setup.
4. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 5. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website.
You see a screen like this: 3. Select Router > Start Setup or Change Settings > Push Button Setup (WPS). 4. Follow the instructions on the LCD screen to complete WPS setup. 5. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website.
You see a screen like this: 3. Select Print Status Sheet > Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings.
You see a screen like this: 4. Select Network Settings. 5. Select Connection Check. 6. Select Print Check Report. 7. Select Print. Examine the error codes and solutions shown on the network connection report.
Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error code 2 Message Note: Error codes and messages listed here may not all apply to your product.
Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance. • Make sure your router or access point is turned on, and is correctly connected to your computer or network device. • Turn off the router or access point, wait about 10 seconds, and turn it on again. No wireless network names (SSID) found.
Error code and message Solution E-5 If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings. Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.
Error code and message Solution E-9 Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device. Connection using are trying to connect to your product. the EpsonNet Setup is available. Contact your network administrator for assistance.
Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually. the first number • Confirm that the subnet mask and default gateway -IP address, subnet mask, or default addresses for other devices are the same.
Network Environment Messages Message Solution The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router. Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again.
You see the available Web Config utility options. Parent topic: Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Changing a USB Connection to a Wi-Fi Connection If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3.
You see a screen like this: 3. Select Description > Wired LAN Connection Method > Start Setup. The Wi-Fi connection is disabled. Select OK. 4. Connect one end of an Ethernet network cable to the product's LAN port. 5. Connect the other end to any available LAN port on your router or access point.
2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password.
Parent topic: Changing or Updating Network Connections 53
Media Handling See these sections to load and handle media on your product. Roll Paper Handling Cut Sheet Handling Creating Custom Paper Configurations Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Roll Paper Handling See these sections to load, cut, and remove roll paper in your product.
3. Open the cut sheet cover. 4. Release the central lock and open the roll paper cover. 5. Remove the spindle. 6. Remove the transparent paper stop from the spindle.
7. Insert the spindle into the roll paper core as shown, with the leading edge of the roll paper facing towards you. 8. Push the fixed paper stop against the roll paper until there is no gap between the paper stop and the roll paper. 9. Attach the transparent paper stop to the spindle and press it in until there is no gap between the paper stop and the roll paper.
10. Place the roll paper into the roll paper spindle holders in the printer with the black end of the spindle on the right. 11. Insert the leading edge of the roll paper into the paper feeder until you hear a beep. Note: Make sure the leading edge of the roll paper is not bent or skewed, or a paper jam or skew error may occur. 12. Close the roll paper cover and the cut sheet cover. 13. Select the paper type you loaded on the LCD screen and set the remaining amount, if necessary.
Paper Specifications Related tasks Removing Roll Paper Selecting Advanced Settings - Mac Cutting Roll Paper The printer has a built-in cutter that can automatically cut most paper types. When Auto Cut is turned on, paper is automatically cut after each page prints, or if the roll paper leading edge is not straight. To switch between automatic or manual cutting methods, adjust the Auto Cut settings in the printer driver. The setting selected in the printer driver overrides the control panel setting.
3. From the roll paper information area, select Feed/Cut Paper. 4. To move the paper into a cutting position, press and hold Forward or Backward until the position at which you want to cut appears at the dotted line as shown. 5. To cut the paper, select Cut. • If the Auto Cut setting is turned off only in the printer driver, the paper is cut and the paper leading edge returns to the print wait position.
2. Release the central lock and open the roll paper cover. 3. Select Remove on the LCD screen. The roll paper rewinds automatically. Note: Make sure the roll paper is rewound completely before removing it from the printer. 4. Hold both ends of the spindle and lift it up from the spindle holder. 5. Remove the transparent paper stop from the spindle. 6. Remove the spindle from the roll paper.
7. Place the roll paper in its original package. Note: Store roll paper on its end or horizontally (if the packaging end-caps are installed). Never store roll paper on its edge, as a flat spot can develop and lead to imaging artifacts on the prints. Do not store roll paper in dusty areas. Print head maintenance and cleanings increase if dust accumulates on the paper. 8. Reattach the transparent paper stop to the spindle. 9. Place the spindle back into the roll spindle holders in the printer. 10.
Parent topic: Media Handling Loading Single Cut Sheets You can print on a variety of cut sheet paper types and sizes up to 24 inches (61 cm) wide and 0.1 inch (0.27 mm) thick. You can load and print on one sheet at a time. Before printing on cut sheets, remove any loaded roll paper, close the auto sheet feeder, and remove the output tray. 1. Make sure Load paper is displayed on the home screen. 2. Select Paper Setting > Cut Sheet (1 sheet) on the LCD screen 3. Open the cut sheet cover. 4.
5. Insert the paper into the paper feeder until you hear a beep. Note: Make sure the leading edge of the paper is straight to prevent a skew error or paper jam. 6. Select the paper type and size you loaded on the LCD screen. Note: If you installed the optional stand and paper basket, make sure the paper basket is open to catch the printout. To remove a loaded cut sheet without printing, select Paper Setting > Cut Sheet (1 sheet) > Remove. The paper is ejected.
Note: Roll paper can remain loaded when using the auto sheet feeder. Switch between paper sources in the printer driver. 1. Attach the output tray by inserting its hooks into the holes in the front of the printer. 2. Make sure Load paper or Ready is displayed on the home screen. 3. Open the cut sheet cover.
4. Tilt back the auto sheet feeder, then pull up and tilt back the paper support extensions all the way.
5. Slide the edge guides outward. 6. Load paper, printable side up, in portrait orientation into the auto sheet feeder.
7. Adjust the edge guides to fit the paper width. 8. Select the paper type and size you loaded on the LCD screen. Parent topic: Cut Sheet Handling Related references Compatible Epson Papers Paper Specifications Removing Paper from the Auto Sheet Feeder Remove paper from the auto sheet feeder when you finish printing. Note: To prevent dust from accumulating inside the printer, always remove any paper from the auto sheet feeder and keep the auto sheet feeder closed unless you are loading or unloading media.
1. Slide out the edge guides and remove the paper from the auto sheet feeder.
2. Fold down and push in the paper support extensions and close the auto sheet feeder. 3. Close the cut sheet cover. 4. Pull off the output tray. Note: Remove the output tray when printing on roll paper or cut sheets so the paper can eject smoothly.
Parent topic: Cut Sheet Handling Creating Custom Paper Configurations You can create and store up to 10 custom paper configurations for use if printing on non-Epson paper or paper that is not supported by the Epson printer driver. 1. Load the type of paper that you want to configure in the printer. 2. Press the home button, if necessary. 3. Select Settings > General Settings > Printer Settings > Custom Paper Setting. 4. Select a number for the custom paper configuration. 5.
Parent topic: Creating Custom Paper Configurations Compatible Epson Papers You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, visit proimaging.epson.com (U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-4637766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country.
Paper Type Size Part number Amount Epson Premium Photo Paper Glossy Letter (8.5 × 11 inches [216 × 279 mm]) S041667 50 sheets Epson Premium Photo Paper Semi-gloss Letter (8.5 × 11 inches [216 × 279 mm]) S041331 20 sheets Epson Premium Presentation Paper Matte Letter (8.
For this paper Select this Paper Type or Media Type setting Tracing paper/vellum paper Tracing Paper Tracing Paper Matte Film Enhanced Adhesive Synthetic Paper Enhanced Adhesive Synthetic Paper Enhanced Low Adhesive Synthetic Paper Polyester banner (generic) Heavy Weight Polyester Banner Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.
3. Select the paper source you want to select settings for. You see a screen like this: 4. Select Change Paper Type or Change Paper Type/Paper Size. 5. Select Paper Type. 6. Select the paper type for the paper you loaded. 7. Select Paper Size. 8. Select the paper size you loaded. 9. Press the home button to exit. Paper Type Settings - Control Panel Parent topic: Media Handling Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded.
Paper type loaded Paper Type setting Epson Premium Photo Paper Glossy Premium Glossy Sheet Photo Paper Epson Premium Presentation Paper Matte Matte Paper Tracing paper/vellum paper CAD Polyester banner (generic) Heavyweight Polyester Enhanced Adhesive Synthetic Paper Enhanced Adhesive Syn. Enhanced Low Adh. Syn.
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
1. Open a document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Preferences, Properties, Print Settings, or Printer Properties to view your print settings. You see the Printer Settings window: 4.
6. If you want your printout to be a different size than the selected document size, select the Output Size setting. Note: If you select Fit to Output Size, you can select a different output size. If you select Same as Paper Size, the Document Size and Output Size settings are the same. Note: Select Custom Paper Size to set a user-defined output size. 7. Select the Source setting that matches the paper source you are using. 8. Select the Media Type setting that matches the paper you loaded.
12. To see a preview of how your document will print, select Print Preview. (The preview appears after you click Print but before printing starts.) 13. To layout multiple print data or images for printing all at once, select Layout Manager.
Parent topic: Selecting Basic Print Settings - Windows Print Mode Options - Windows You can select a Print Mode option to determine the color of your printouts. Color Select to print your document in color. Black Select to print your document in black and white (grayscale is supported). Black (Bi-Level) Select to print CAD drawings in black and white (grayscale is not supported). Colored Paper (Yellow) Select if you are printing your document on yellow paper.
Off (No Color Adjustment) Turns off color management in your printer software so you can manage color using only your application software. Note: An ICC profile is required if color management is turned off. Click Settings to open the Color Controls window, where you can specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones. You can choose from two Gamma settings, and use either a color circle or slide bar to adjust color.
Quality Select to prioritize print quality over print speed. Max Quality Select to use the maximum print quality; print speed may be slower. Quality Options Select print speed or print quality levels using a slider.
Using Layout Manager - Windows Layout Manager lets you include multiple pieces of print data created in different applications onto one sheet of paper for printing.
You can also place the same print data multiple times as shown here.
You can place print data in different sizes and orientations to maximize media usage, as shown here.
You can place print data on roll paper as shown here. 1. Open the file you want to print in your application. 2. Select the print command in your application. 3. Select the Layout Manager checkbox on the Printer Settings tab. 4. Choose an option for the Document Size setting that matches the size of the document in your application. 5. Click OK and then click Print, if necessary. The Layout Manager screen opens and displays one page in the layout.
6. Leave the Layout Manager screen open and repeat steps 1 to 4 to arrange additional print data. The pages are added to the Layout Manager screen. 7. Do the following to arrange objects on the Layout Manager screen: • Drag pages to move and resize them. • Use the tool buttons and the Object menu to align and rotate pages. • Resize and replace whole pages in the Preference or Arrangement Settings screens. Note: See the Layout Manager screen help for details. 8.
Selecting Print Layout Options - Windows You can select a variety of layout options for your document on the Layout tab. • To select multiple copies and their print order, select the Copies, Collate, and Reverse Order options. • To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Page Layout checkbox and select the option you want. • To print on both sides of the paper, select the 2-sided Printing checkbox and select the options you want.
Note: Available options depend on the Paper Source setting. Folded Double-Side Prints two consecutive pages on one sheet of paper. The second page is flipped and printed next to the first page, allowing the sheet to be folded to make a 2-sided document. Click Settings to select a binding edge option and set margins. N-up Prints 2 (2-up) or 4 (4-up) pages on one sheet of paper. Click Settings to choose the number of pages per sheet and set the page order.
Selecting Advanced Settings - Windows You can select advanced printing settings on the Advanced tab. • To control how roll paper is cut after printing, select an Auto Cut option. Select other roll paper options as necessary. • To print on cut sheet paper with 14 mm margins above and below your print, select Vertical Centering. • To adjust the ink saturation level, select Advanced Media Control. • To create or edit custom printing settings, select Custom Settings.
Parent topic: Printing with Windows Roll Paper Options - Windows Select any of the available roll paper options. Note: Some settings may not be available, depending on the Roll Paper Option you selected for your paper size. Auto Cut • Off: Select this option to cut your prints manually. • Normal Cut: Creates a margin at the top and bottom of your image and automatically cuts the paper. These margins vary by media type and may be changed from their defaults using custom media settings.
Selecting Additional Settings - Windows You can run maintenance utilities and select additional settings that apply to all your print jobs on the Utility tab. • Click Nozzle Check to print a nozzle check pattern to check whether the print head nozzles are clogged. • Click Head Cleaning to clean the print head if you notice banding or gaps in your printouts. • Click Epson Status Monitor 3 to check the printer's status.
• Click Menu Arrangement to arrange the Select Setting, Media Type, and Paper Size options by frequency of use. • Click Export or Import to save the print settings to a file or import them from a file. This is useful when you want to select the same print settings on multiple computers. • Select a Language option for the language you want to use for the printer software screens.
2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink status. • To cancel printing, click Cancel. • To see print jobs lined up for printing, click Print Queue.
1. Make sure the selected settings on the Printer Settings, Layout, and Advanced tabs are set to what you want to save. 2. Under the Select Setting dropdown menu, select Custom Settings. You see a window like this: 3. Verify that your settings are correct, enter a name for the group of settings in the Name field, and click Save. 4. Do the following as necessary: • If you need to delete a group of settings you have created, select the name of the group of settings from the list and click Delete.
Parent topic: Saving, Sharing, and Customizing the Printer Settings Related tasks Selecting Basic Print Settings - Windows Printing Your Document - Windows Editing Print Setting Displays - Windows You can arrange the displayed print settings so you can easily select the settings you use most often. 1. Click the Utility tab in the printer software. 2. Select Menu Arrangement.
3. Select the item you want to edit. 4. Order or group items in the List box as follows: • To move and reorder items, drag and drop them in the list. • To add a new group (folder), click Add Group. • To delete a group (folder), select the group and click Delete Group. • To hide a group, drag and drop it to Not Display. Note: If you delete a group, the group folder is deleted but the items within the folder remain. 5. Click Save.
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window. 3. Click the Utility tab. You see these options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them.
Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Software Update Settings. You see this window: 3.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - Mac Selecting Print Layout Options - Mac Selecting Advanced Settings - Mac Managing Color - Mac Sizing Printed Images - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document you want to print. 1.
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu.
6. Select the size of the paper you loaded as the Paper Size setting. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. 7. Choose portrait or landscape as the Orientation setting. 8. Select Printer Settings from the pop-up menu. Note: In certain programs, you may need to select Advanced before you can select Printer Settings. For more information about printer settings, click the ? button.
10. If you want your printout to be a different size than the displayed Paper Size setting, select the Output Size setting in the dropdown menu. Note: Select Specify Size to set a user-defined output size. 11. Select the Paper Source setting that matches the paper feeding method you are using. Note: If you select Roll Paper, select the width of the roll as the Roll Paper Width setting. 12. Select the Media Type setting that matches the paper you loaded.
16. To see a preview of how your document will print, select Print Preview. (The preview appears after you click Print but before printing starts.
Auto Sheet Feeder Selects cut sheets loaded in the auto sheet feeder. Sheet Selects the cut sheet loaded in the paper feeder. Parent topic: Selecting Basic Print Settings - Mac Print Mode Options - Mac You can select a Print Mode option to determine the color of your printouts. Color Select to print your document in color. Black Select to print your document in black and white (grayscale is supported). Black (Bi-Level) Select to print CAD drawings in black and white (grayscale is not supported).
Note: An ICC profile is required if color management is turned off. Click Settings to open the Color Controls window, where you can specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones. You can choose from two Gamma settings, and use either a color circle or slide bar to adjust color. Parent topic: Selecting Basic Print Settings - Mac Level Options - Mac You can select a print speed or print quality priority for your printouts.
Max Quality Select to use the maximum print quality; print speed may be slower. Parent topic: Selecting Basic Print Settings - Mac Selecting Print Layout Options - Mac You can select a variety of layout options by selecting Layout from the pop-up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting.
You see this window: Note: Some settings may not be available, depending on the selected paper source and the Roll Paper option you selected for your paper size. 2. Select one of the following Auto Cut settings: • Off: Select this option to cut your prints manually. • Normal Cut: Creates a margin at the top and bottom of your image and automatically cuts the paper. These margins vary by media type and may be changed from their defaults using custom media settings. 3.
• When Auto Cut is enabled, select the Save Roll Paper checkbox to have the printer cut the roll paper at the end of the image as positioned on the page. 4. If you want to adjust color density, click Settings, adjust the Black and Color settings, and click OK. Parent topic: Printing on a Mac Managing Color - Mac You can adjust the Color Matching settings to fine-tune the colors in your printout, or turn off color management in your printer software. 1.
Color Matching Options - Mac You can select from these settings on the Color Matching menu. ColorSync Prints using standard color profiles for your product and paper to help match image colors. EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. Parent topic: Managing Color - Mac Sizing Printed Images - Mac You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window.
1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Options. You see a screen like this: 4. Select any of the available printing options. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac Printing Preferences - Mac You can select from these settings on the Options tab.
Maintenance Call Notification Alerts you if the maintenance box is nearing capacity or needs to be replaced. Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool.
Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock.
You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click • To pause a print job, click the print job and click paused print job and click or Delete. or Hold. To resume a print job, click the or Resume. • To pause printing for all queued print jobs, click Pause or Pause Printer. • To display other printer information, click Settings or Supply Levels.
Note: If lines in your drawing are not printed properly, print the drawing using HP-GL/2 or HP RTL mode using the product control panel. 1. Open the file you want to print in your CAD software. 2. Click Plot and select your product as the printer. 3. Click Properties. 4. On the Device and Document Settings tab, click Custom Properties. You see the printer driver window: 5. Select the Document Size and Output Size settings as necessary. 6. Select the Source setting. 7. Select the Media Type setting. 8.
10. Start printing your drawing from the CAD software. Parent topic: Printing CAD Drawings Printing CAD Drawings in HP-GL/2 or HP RTL Mode You can change settings in your product's control panel to print CAD drawings using HP-GL/2 or HP RTL mode. This printing method is best for maps and blueprints, or when lines need to be emphasized. Note: Not all HP-GL/2 and HP RTL features are supported on the product. 1. Press the home button on your product, if necessary. 2.
You see this screen: 7. Change the settings as necessary. 8. Select the left arrow to return to the previous screen. 9. Select Printing Language. • If you are printing over USB, select USB and change the Printing Language setting to HP-GL/2. • If you are printing over a network, select Network and change the Printing Language setting to HP-GL/2. Note: Make sure you return the Printing Language setting to Auto when you are done printing in HP-GL/2 mode. 10.
Using the Control Panel Menus Follow the instructions in these sections to access the printer menu system and select settings. Accessing the Printer's Menus Paper Setting Menu Basic Settings Menu Printer Settings Menu Network Settings Menu System Administration Settings Menu Maintenance Menu Printer Status/Print Menu Accessing the Printer's Menus You can use the printer menus to adjust the settings that control how your printer works. 1. Press the home button, if necessary. 2.
4. Press the up or down arrow to move through the settings, or swipe up or down on the LCD screen. 5. To select a setting, select OK any time the OK option is displayed. You can also select a setting to toggle it on or off. 6. When you finish changing settings on a menu, press the left arrow button to go back or press the home button on the control panel to completely exit the menu. Parent topic: Using the Control Panel Menus Paper Setting Menu Select Paper Setting to customize paper options.
Advanced Media Setting menu (in the Roll Paper menu) Setting Options Description Platen Gap 1.6 Adjusts the distance between the print head and the paper; displayed when Custom Paper is selected as the Paper Type setting 2.1 2.6 Top/Bottom Margins Standard Top 3 mm/Bottom 3 mm Top 15 mm/Bottom 15 mm Top 45 mm/Bottom 15 mm Back Tension Auto The Standard margins are as follows for the top and bottom: • CAD/line drawings: 3 mm • Other: 30 mm Select a different value as necessary.
Setting Options Description Change Paper Type/Paper Paper Type Size Select Plain Paper, Coated Paper (Generic), or Premium Glossy Sheet. Select Others to choose another paper type.
Setting Options Description LCD Brightness 1 to 9 Adjusts LCD screen brightness Sound Mute Select On to mute control panel sounds Normal Mode Button Press: Adjusts the volume of control panel sounds Error Notice: Adjusts the volume of error notifications Sound Type: Adjusts the type of control panel sounds Sleep Timer 1 to 60 minutes Selects the amount of time until the printer enters sleep mode Power Off Timer Various times Selects the amount of time until the printer turns off automaticall
Related tasks Changing the LCD Screen Language Selecting the Date and Time Printer Settings Menu Select Settings > General Settings > Printer Settings to customize paper and printing options.
* The Printing Language and Universal Print Settings menus can be locked by an administrator. If you cannot access or change these settings, contact your administrator for assistance.
Setting Options Description Advanced Media Setting Platen Gap Select a larger value if print results are smudged by print head strikes Top/Bottom Margins The Standard margins are as follows for the top and bottom: • CAD/line drawings: 3 mm • Other: 30 mm Select a different value as necessary. Note: Left and right margins are always 3 mm.
Setting Options Description Quality Standard Select the print quality Speed Fine Super Fine Color Mode Color Select the color you want for printing Black/White Page Margins option Clip By Margins Adds the value selected for the page margin inside the hard clip area of the PS command of the data, or the size selected for the base output size Oversize Adds the value selected for the page margin outside the hard clip area of the PS command of the data (when Auto is selected) Adds the value selecte
Setting Options Description Resolution Standard Selects the print resolution; when Standard (the default setting) is selected, available resolutions depend on the selected paper type 300 dpi 600 dpi 1200 dpi Color Mode (Common) EPSON Standard (sRGB) Optimize the sRGB space and correct the color Business Graphics Perform color correction to optimize your images based on the sRGB space GIS Perform color correction when printing topographical maps Line Drawing Perform color correction when printi
Setting Options Description Line Merge On Select to merge the intersection of overlapping lines within the image according to the MC command of the data Off Select to move lines to be printed later to the front at intersections EPSON Standard (sRGB) Optimize the sRGB space and correct the color Business Graphics Perform color correction to optimize your images based on the sRGB space GIS Perform color correction when printing topographical maps Line Drawing Perform color correction when print
Selecting the Paper Settings for Each Source - Control Panel Printing CAD Drawings in HP-GL/2 or HP RTL Mode Network Settings Menu Select Settings > General Settings > Network Settings to configure your printer's network settings.
Setting Options Description Security Settings Admin Settings Lets you add or change the administrator password If you choose to add a password, set the Lock Setting to On to enable password entry for certain features and settings.
Maintenance Menu Select Settings > Maintenance to run nozzle checks, cleaning cycles, and other maintenance operations. Caution: Follow the instructions in the topic links below the table to use these menu settings correctly.
Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel Adjusting Print Quality Using the Product Control Panel Flushing the Ink Tubes Printer Status/Print Menu Select Settings > Printer Status/Print to view current printer and network settings.
Refilling Ink When the ink level is below the lower line on an ink tank, you need to refill it. Periodically check the ink tanks to see if they need to be refilled. Before checking the ink levels or refilling an ink tank as described here, be sure to read the ink safety precautions. Caution: If the ink level is below the lower line on the ink tank, fill it to the upper line on the ink tank. Continued use of the product when the ink level is below the lower line on a tank could damage the product.
Ink Refilling Precautions • Use ink bottles with the correct part number for this product. • Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. • This product requires careful handling of ink. Ink may splatter when the ink tanks are filled or refilled with ink. If ink gets on your clothes or belongings, it may not come off. • Do not open the ink bottle package until you are ready to fill an ink tank.
Check Ink and Maintenance Box Levels To confirm the actual ink remaining, visually check the ink levels in the product’s ink tanks. Make sure the ink levels are above the lower lines on the ink tanks. Your product software displays a message when an ink tank is low or needs to be refilled. Your product software displays a message and your product also displays a message on the LCD screen when the maintenance box is almost full or needs to be replaced.
Checking Maintenance Box Status on the LCD Screen You can check the status of the maintenance box from the product control panel. If the you need to replace the maintenance box soon. 1. Press the icon appears, home button, if necessary. 2. Do one of the following: • Select the consumable icon at the top of the home screen. • Select Printer Status > Supply Status. You see a screen like this: Note: The displayed maintenance box level is approximate.
1. To check your ink and maintenance box levels, access the Windows Desktop and double-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and doubleclick . You see a window like this: 2. Refill any ink tank or replace the maintenance box as needed. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks. To confirm the actual remaining ink, visually check the ink levels in the ink tanks.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see a window like this: 3. Refill any ink tank or replace the maintenance box as needed. Note: To update or refresh the displayed ink levels, click Update.
Disabling Special Offers with Windows You can disable special offers messages from Epson using a utility on your Windows computer. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . Select Monitoring Preferences. You see this window: 2. To disable promotional offers, deselect the Display Epson Offers checkbox.
Purchase Epson Ink and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer.
Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly. The product cannot directly measure the ink levels in the tanks; instead it estimates the amount of ink remaining by internally monitoring ink usage. The low ink alert system may generate inaccurate messages if the ink tanks are not refilled according to these instructions.
4. Gently shake the ink bottle in its package for about 5 seconds. 5. Unpack the ink bottle. 6. Hold the ink bottle upright and slowly turn the bottle cap to remove it.
Caution: Do not squeeze the bottle. Do not touch the top of the bottle after its cap is removed. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out immediately. Seek medical advice if problems persist. Keep the ink bottles out of the reach of children and do not drink the ink. 7.
9. When the ink tank is full, remove the ink bottle. Note: If any ink remains in the bottle, replace the bottle cap and tighten it. Store the bottle upright for later use. 10. Securely close the ink tank cap so it lays flat. 11. Repeat the previous steps as necessary for each ink tank you need to refill. 12. Close the ink tank cover.
13. Follow the on-screen instructions to reset the ink level for the colors you refilled. Parent topic: Refilling Ink Replacing the Maintenance Box Replace the maintenance box when a message is displayed on the LCD screen telling you that the maintenance box is near or at the end of its service life. Note: You can view the replacement procedure on the LCD screen. Press the home button if necessary and select Settings > Maintenance > Replace Maintenance Box > See Guide. 1.
4. Align the groove on the maintenance box with the rails inside the product and insert it fully. 5. Place the used maintenance box in the bag supplied with the new box and seal the bag. Note: Dispose of the used maintenance box carefully. 6. Close the maintenance box cover.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to run a Powerful Cleaning or flush the ink tubes.
Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product. 1. Make sure roll paper or cut sheet paper is loaded in the printer. 2. Press the home button, if necessary. 3. Select Settings > Maintenance > Print Head Nozzle Check. You see a screen like this: 4. If you want to change the paper source that the nozzle check pattern prints on, select Paper Source. Otherwise, select Start to print the nozzle check pattern.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. Do one of the following: • If there are no gaps in the pattern, select the icon. • If there are gaps or the pattern is faint, select the Start to clean the print head. icon on the Head Cleaning screen. Select If you don’t see any improvement after cleaning the print head three times, perform a Powerful Cleaning.
2. Do one of the following: • Windows: Access the Windows Desktop and click the the Windows taskbar, or click the up arrow and click . icon for your product in the right side of • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Nozzle Check. You see a window like this: 4. Click Print. The nozzle pattern prints.
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps in the pattern, click Finish. If there are gaps or the pattern is faint, click Clean. If you don’t see any improvement after cleaning the print head three times, perform a Powerful Cleaning.
Cleaning the Print Head Using a Computer Utility Using the Powerful Cleaning Utility Flushing the Ink Tubes Parent topic: Print Head Maintenance Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure roll paper or cut sheet paper is loaded in the printer. 2. Press the home button, if necessary. 3. Select Settings > Maintenance > Head Cleaning. You see a screen like this: 4. Select Start to begin the cleaning cycle.
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you don’t see any improvement after cleaning the print head three times, perform a Powerful Cleaning.
• In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 3. Select Head Cleaning. You see a window like this: 4. Click Start to begin the cleaning cycle. When the cleaning cycle is finished, the appears.
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning If you don’t see any improvement after cleaning the print head three times, perform a Powerful Cleaning.
You see a screen like this: 4. Select Start to begin the cleaning cycle. When the cleaning cycle is finished, the appears. power light stops flashing and a confirmation screen Caution: Never open any covers or turn off the product during a cleaning cycle or you may damage it. 5. Select Yes > Start to print a nozzle check pattern. The nozzle pattern prints.
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning If nozzles are still clogged, turn off the printer and leave it off overnight. If nozzles are still clogged, you can flush the ink tubes.
3. Select Settings > Maintenance > Power Ink Flushing. 4. Follow the on screen instructions to begin the power ink flushing. When the power ink flushing is finished, a confirmation screen appears. Caution: Never open any covers or turn off the product during a power ink flushing or you may damage it. 5. Print a nozzle check pattern and see if there are gaps in the lines. If nozzles are still clogged, turn off the printer and leave it off overnight. If nozzles are still clogged, contact Epson for support.
You see a screen like this: 5. If you want to change the paper source that the adjustment pattern prints on, select Paper Source. Otherwise, select Start to print the adjustment pattern. The first set of adjustment patterns prints. Note: If you are printing on cut sheets in A2 (16.5 × 23.4 inches [420 × 594 mm]) size or larger, or on roll paper with Auto Cut turned off, do not remove or pull out the paper until the second set of alignment patterns prints. 6.
Maintenance Menu Related tasks Loading Roll Paper Loading Single Cut Sheets Loading Paper in the Auto Sheet Feeder Cleaning the Auto Sheet Feeder If ink smears on a printout when printing from the auto sheet feeder (especially on glossy paper), you can clean the auto sheet feeder roller to remove excess ink. Note: If ink smears when printing on glossy paper, try printing individual cut sheets one at a time instead of using the auto sheet feeder. 1. Load a few sheets of plain paper in the auto sheet feeder.
5. Check the ejected paper to see if it is clean. • If you see ink smears, press and hold Run Again. Repeat until there is no more ink on the ejected paper. • If there is no ink visible, select Done. Parent topic: Adjusting Print Quality Related tasks Loading Paper in the Auto Sheet Feeder Cleaning the Roll Paper Feeder If ink smears on a printout when printing on roll paper or cut sheets, you can clean the roll paper feeder to remove excess ink. 1. Make sure roll paper is loaded in the printer. 2.
Maintenance and Transportation See the instructions in these sections to maintain your printer for optimum results, or to move or transport your printer. Replacing the Cutter Before Moving or Transporting Your Product After Moving or Transporting Your Product Replacing the Cutter If you notice that your paper does not cut cleanly, you may need to replace the cutter. You will need a Phillips-head screwdriver. Caution: Do not remove the protective material from the new cutter until instructed to do so.
4. Use a Phillips-head screwdriver to loosen the screw holding the cutter in place and carefully remove the cutter. Place the cutter in a plastic bag and dispose of it properly. Warning: Keep the cutter out of the reach of children. The blade is sharp and can cause injury.
5. Align the pins on the new cutter with the holes in the product and insert the cutter. Tighten the cutter screw securely. Note: Make sure the screw is tightened securely, otherwise the cut position may be slightly shifted or skewed. 6. Remove only the protective material from the cutter shown here.
Note: Do not remove the protective piece shown here. 7. Select OK. The cutter moves into position and cuts off the protective piece. Remove the protective piece from the printer. 8. Close the cutter cover. Parent topic: Maintenance and Transportation Related references Optional Equipment and Replacement Parts Before Moving or Transporting Your Product Before you move your product short distances (such as between floors in the same building), prepare it as described here.
2. Open the ink tank cover. 3. Open all of the ink tank caps. 4. Remove the transportation cap.
5. Flip the transportation cap so the round ends face down.
6. Insert the round ends of the transportation cap as shown.
7. Securely close the ink tank caps so they all lay flat. 8. Close the ink tank cover. 9. Turn off the product. 10. Unplug the power cable. 11. Disconnect any connected cables. 12. Remove the output tray, if necessary. 13. Close all covers on the product.
14. If you are not using the optional stand, have at least two people lift the product using the handholds as shown. Warning: The product is heavy and requires two or more people to move it. 15. If you are using the optional stand, do the following: • Close the paper basket. • Release the caster locks. • Move the product on an even floor surface. • Lock the casters after the product has been moved. Caution: Do not move the product with locked casters. Avoid areas with steps or uneven flooring. 16.
Note: After moving the printer, make sure you return the transportation cap to the printing position as described here. You cannot print when the cap is in the transportation position. Note: Before storing your product for a long period, replace low, expended, or expired ink to help prevent the print head from drying out. Store your product in a cool, dry place. 1. Connect the power cable and turn on the printer. 2. Open the ink tank cover. 3. Open all of the ink tank caps.
4. Remove the transportation cap. 5. Flip the transportation cap so the square ends face down.
6. Insert the square ends of the transportation cap as shown.
7. Securely close the ink tank caps so they all lay flat. 8. Close the ink tank cover. 9. Run a print head nozzle check and clean the print head, if necessary.
Solving Problems Check these sections for solutions to problems you may have using your product. Checking for Software Updates Product Status Messages Resetting Control Panel Defaults Solving Printer Problems Solving Network Problems Solving Printing Problems Solving Paper Problems Solving Print Quality Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software.
Product Status Messages You can often diagnose problems with your product by checking the messages on the LCD screen. LCD screen message Condition/solution The maintenance box is Remove and reinsert the maintenance box. If the message persists, insert a not recognized. new maintenance box. Cannot start cleaning because the maintenance box is full. Replace it and try again. The maintenance box does not have enough capacity to store ink discharged in print head cleaning.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings > General Settings > System Administration > Restore Default Settings. You see a screen like this: 3. Select one of these options: • Network Settings: Resets all network settings. • Clear All Data and Settings: Resets all control panel settings except date and time, length unit, and language settings.
Solving Printer Problems Check these sections if you have problems operating your product. Printer Does Not Turn On LCD Screen Shuts Off Parent topic: Solving Problems Printer Does Not Turn On If the printer does not turn on, try these solutions: • Make sure the power cable is securely connected. • Make sure the power outlet works by connecting the power cable for another electronic device.
Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
• If you are using a Wi-Fi Direct connection that suddenly disconnects, the Wi-Fi direct password on your device may have been changed. If necessary, delete the existing DIRECT-xxxxxxxx connection settings from your device and enter a new password. See your device documentation for instructions. • If you connected your product to a Windows computer using Wi-Fi Direct and it automatically selected Access Point Mode, you may have trouble accessing a low-priority Internet connection.
Related tasks Resetting Control Panel Defaults Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router. • Check if the selected printer port is correct. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function.
Nothing Prints Print Head Moves But Nothing Prints Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your printer is turned on. • Make sure there are no error messages on the product's LCD screen. • If you have Print Preview enabled in your printer driver, the preview appears after you click Print but before printing starts. Disable this setting if you want printing to start immediately.
Related concepts Print Head Nozzle Check Print Head Cleaning Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Printout Quality Problems Roll Paper Jam Problems Cut Sheet Paper Jam Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Make sure paper is loaded in the correct orientation. Load cut sheets vertically (short edge first).
Related references Paper Setting Menu Paper Specifications Related tasks Selecting Basic Print Settings - Mac Selecting Basic Print Settings - Windows Loading Roll Paper Loading Single Cut Sheets Related topics Cutting Roll Paper Printout Quality Problems If your printout does not cut cleanly or does not eject into the optional paper basket, try these solutions: • Replace the cutter. • Manually cut the paper after the image is printed.
Roll Paper Jam Problems If roll paper has jammed in the printer, follow the steps here to clear the jam. 1. Open the cut sheet cover. 2. Release the central lock and open the roll paper cover. 3. Cut the paper above the paper feed slot. 4. Close the roll paper cover and the cut sheet cover.
5. Remove the jammed paper from the front of the product. 6. Open the front cover. 7. Remove any other jammed paper as necessary. Caution: Do not touch the print head. 8. Close the front cover. 9. Turn the printer off and on. 10. Cut the edge of the roll paper straight horizontally, and reload the roll paper. Note: Make sure to cut off any jagged or folded sections of paper.
Parent topic: Solving Paper Problems Related tasks Loading Roll Paper Cut Sheet Paper Jam Problems If cut sheet paper has jammed in the product, follow the steps here to clear the jam. 1. Remove any jammed paper from the front of the product. 2. Open the front cover. 3. Remove any other jammed paper as necessary. Caution: Do not touch the print head.
4. Close the front cover. 5. Turn the printer off and on. 6. Reload a cut sheet. Parent topic: Solving Paper Problems Related tasks Loading Single Cut Sheets Solving Print Quality Problems Check these sections if you have problems with print quality.
• Make sure that all printer covers are closed during printing. • Keep all printer covers closed unless you are loading or unloading media to prevent dust from accumulating inside the printer. • Check the ink levels on the LCD screen. Refill any ink tanks that are low on ink. • Enable color management in the software application or in the printer driver. • If you are using non-Epson media, make sure you create a custom paper configuration for the media.
Prints are Scuffed or Smeared If your prints are scuffed or smeared, try these solutions: • Make sure your paper meets the specifications for your product. • Make sure you selected the correct Media Type setting in the printer driver that matches the paper loaded in the printer. • Do not use paper with folds or creases and always use new media. • If you are using cut sheet paper, check that changes in humidity and temperature have not made the paper wavy or curled up on the edges.
Prints are Not Positioned Properly If your prints are not positioned properly on the media, try these solutions: • Make sure your print settings in the control panel and the printer driver match. • Make sure the Document Size or Paper Size setting in the printer driver matches the paper loaded in the product. • Check for paper skew errors on the LCD screen. Make sure the Detect Paper Meandering setting in Printer Settings is set to On.
Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue. Select your product again, if necessary, then select OK, and click Yes to confirm the uninstallation.
4. Run the file you downloaded. 5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall. 8. Follow the on-screen instructions to uninstall the software. 9. Reinstall your product software. Note: If you uninstall the printer driver and your product name remains in the Print & Fax, Print & Scan, or Printers & Scanners window, select your product name and click the – (remove) icon to remove it.
your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-4637766) in the U.S. or 800-807-7766 in Canada.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should meet these requirements. OS X version Mac OS X 10.7 through macOS 10.15.x CPU Core 2 Duo 3.
Weight Up to 6.61 lbs (3 kg) Cut sheet paper (auto sheet feeder) Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A3 (11.7 × 16.5 inches [297 × 420 mm]) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) Thickness Plain paper: 0.005 to 0.01 inch (0.12 to 0.27 mm) Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers.
Printable Area Specifications Roll paper Note: Margins may change depending on the Top/Bottom Margins setting that you select. The numbers below are the standard settings. 1 Printable width: 8.27 to 24 inches (210 to 610 mm) 2 Printable length: 11 to 708.67 inches (279.4 to 18000 mm) 3 Left/right margin: 0.12 inch (3 mm) minimum 4 Bottom margin: 0.12 to 1.77 inches (3 to 45 mm) 5 Top margin: 0.12 to 1.
Cut sheet (auto sheet feeder) 1 Printable width: 8.27 to 11.69 inches (210 to 297 mm) 2 Left/right/top/bottom margin: 0.12 inch (3 mm) 3 Printable length: 10.98 to 16.54 inches (279 to 420 mm) Cut sheet (1 sheet) 1 Printable width: 8.
2 Left/right/top/bottom margin: 0.12 inch (3 mm) 3 Printable length: 11 to 50.87 inches (279.4 to 1292 mm) Parent topic: Technical Specifications Ink Specifications Note: Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer. The included initial ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head.
Height 9.65 inches (245 mm) Width 38.19 inches (970 mm) Depth 22.72 inches (577 mm) Weight 63.93 lb (29 kg) (without ink) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Rated frequency range 50/60 Hz Rated current 1.4 A Power consumption Printing: approximately 22 W Ready mode: approximately 8.0 W Sleep mode: approximately 1.6 W Power off mode: approximately 0.
Humidity Operating: 20 to 80% RH (non-condensing) Operating (recommended): 40 to 60% RH Storage: 5 to 85% RH Parent topic: Technical Specifications Interface Specifications Interface type SuperSpeed USB port compatible with USB 3.0 specification Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standards IEEE 802.11 b/g/n; IEEE 802.
• IPsec/IP Filtering • SMTPS (STARTTLS, SSL/TLS • SNMPv3 Ethernet Standards IEEE802.3u (100BASE-TX) IEEE802.3ab (1000BASE-T) IEEE802.3az (Energy Efficient Ethernet); connected device should comply with IEEE802.3az standards Note: Use a category 5 or higher shielded twisted pair cable for all interfaces. Parent topic: Technical Specifications Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No.
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated so that the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles).
Notice for Peru Product Model: SureColor T3170x (K291B) Brand: EPSON This product uses the following WLAN module: WLAN Module Model: J26H006 FCC ID: BKMFBJ26H006 Product Manufacturer: Seiko Epson Corporation Address: 3-3-5 Owa Suwa-shi, Nagano-Ken 392-8502, Japan Parent topic: Technical Specifications 207
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Important Safety Instructions Before using your Epson product, read and follow these safety instructions.
• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating. • If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are fuses in the plug, make sure you replace them with fuses of the correct size and rating.
• When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak. Note: The lithium batteries in this product contain Perchlorate Material - special handling may apply. Click here for details. Parent topic: Important Safety Instructions LCD Screen Safety Instructions • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson.
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
arbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, but excluding any rules that permit joinder or class actions in arbitration (for more detail on procedure, see Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C. §1, et seq.
delegation of authority to the arbitrator, a court may determine the limited question of whether a claim or cause of action is for an IP Claim, which is excluded from the definition of "Disputes" in Section 1.1 above. The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity.
1.6d) above does not limit your rights to attorney's fees and expenses under applicable law; notwithstanding the foregoing, the arbitrator may not award duplicative awards of attorney's fees and expenses. 1.7 Opt-out.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Parent topic: Notices Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law. Parent topic: Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to sleep to a shorter interval.
