User's Manual

Epson SureColor T-Series User’s Guide
Problem Solver
190
Paper does not collect in the paper
basket or is creased or folded when
the paper basket is used.
o
Is the paper wavy or slack?
Cut sheets become wavy or slack due to changes in
temperature or humidity which may result in the
printer being unable to recognize the paper size
correctly. Flatten the paper before loading it in the
printer, or use new paper.
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible
with this printer. For information about the media
types and appropriate settings for printing on paper
from other manufacturers or when using RIP
software, see the documentation supplied with the
paper, or contact the dealer of the paper or the
manufacturer of the RIP.
o
Are you using the printer at normal room
temperature?
Epson special media should be used at normal room
temperature (temperature: 15 to 25°C, humidity: 40
to 60%).
o
Is paper jammed in the printer?
Open the printer cover of the printer and check that
there are no paper jams or foreign objects in the
printer. If paper is jammed, see "Paper jams" below
and clear the jammed paper.
o
Is the paper suction too strong?
If you continue to have problems with ejected paper,
try lowering the Paper Suction (the amount of
suction used to keep the paper on the paper feed
path). U“Paper menu” on page 142
o
Does the print job require a lot of ink, or is
the humidity of the workplace high?
Depending on the job and the work environment,
paper may not collect in the paper basket. Take the
following measures as appropriate.
O Paper does not collect in the paper basket: Use
your hands to lightly press the paper into the
paper basket as it is ejected from the printer.
O The paper folds after it has been cut
automatically: Select manual cutting and take
the paper in both hands after it is cut.
O The paper creases and does not collect well in
the paper basket: Resume printing after closing
the paper basket. Before the paper ejected from
the printer touches the floor, take it in both
hands close to the paper eject guides and
continue to lightly support it until printing is
complete.