User's Manual

Epson SureColor T-Series User’s Guide
Problem Solver
191
Roll paper jam
To remove jammed paper, follow the steps below:
1
Turn off the printer.
2
Turn the printer on.
After a pause, the message Open printer cover
then tear off and remove jammed portion. will
appear in the display.
3
Open the printer cover and move the print head
away from the jam.
4
Cut the top portion of any torn or crinkled areas
using a commercially available cutter.
5
After removing the any torn or crinkled area,
press the Z button and close the printer cover.
6
Remove the cut paper.
When using T7270/T5270/T3270
When roll paper loaded on Roll 1 is jammed
on the T7270D/T5270D
Remove the jammed paper via the paper feed
slot or the eject slot.
When roll paper loaded on Roll 2 is jammed
on the T7270D/T5270D
!
Caution:
If you opened the printer cover in operation, do
not touch the area as indicated by the warning
labels.
High temperatures may cause burns.
c
Important:
Other than when you are removing paper
jams, do not touch the print head. If you
touch the print head with your hand, static
electricity may cause a malfunction.
(
1
)
Pull out the Roll 2 unit, and then rewind the roll
paper with your hand.
(
2
)
When paper is jammed at the rear side, open the
rear cover, and then remove the jammed paper.