User's Manual

Epson SureColor T-Series User’s Guide
Problem Solver
193
7
After removing the paper, press the Z button.
Reload the paper and resume printing.
U“Loading and Removing Cut Sheets” on
page 39
Others
The control panel display keeps
turning off.
Color ink runs out quickly even when
printing in the Black&White mode or
when printing black data.
The paper is not cut cleanly.
A light is visible inside the printer.
The administrator password has
been lost
Head cleaning starts when the
printer is turned on.
Trouble when the optional
Multifunction Scanner is
connected
The Large Copy/Large Scan tab does
not appear on the control panel
Document width is not recognized
correctly
o
Is the printer in sleep mode?
Sleep mode is exited if a print job is received or the P
button on the control panel is pressed. The delay
before the printer enters sleep mode can be selected
in the Setup menu.
U“Setup menu” on page 147
o
Color ink is consumed during the head
cleaning process.
If all nozzles are selected when you perform Head
Cleaning or Power Cleaning, inks of all colors will be
used. (This is true even if you are currently printing in
black and white.)
U“Cleaning the print head” on page 168
o
Replace the cutter.
If the paper is not cut cleanly, replace the cutter.
U“Replacing the Cutter” on page 174
o
This is not a failure.
The light is a light inside the printer.
o Should you forget the administrator password,
contact Epson Support.
o When turned on after an extended period of disuse,
the printer may automatically perform head cleaning
to ensure print quality.
Head cleaning will end after about 10 to 15 minutes.
o
Is the power switch of Multifunction Scanner
off?
Flip the power switch of Multifunction Scanner to the
minus (-) side to switch on the power, and then turn
the printer off and then on again.
o
Is the AC adapter plugged into the electrical
outlet and the Multifunction Scanner?
After reconnecting the cable of the AC adapter, turn
the printer off and then on again.
o
Is the connection cable plugged in properly?
Confirm that the connection cable is securely
connected to the ports of the printer and the
Multifunction Scanner. Also, make sure the cable is
not broken.
o
The rollers or glass surface of the
Multifunction Scanner may be soiled.
Turn off the printer and open the scanner cover, and
then clean the rollers and glass surface.
U“Cleaning the Multifunction Scanner (option)” on
page 177
If document width cannot be recognized correctly
after cleaning, open the Copy Settings menu, and
then set the width of the document under Width.
U“Large Copy / Large Scan menu” on page 162