User's Manual

Epson SureColor T-Series User’s Guide
Problem Solver
194
A document cannot be pulled out / A
document is jammed
Open the cover of the Multifunction Scanner, and then
remove the document.
The following procedure shows how to remove the
document.
1
Press the buttons on both sides of the cover to
release the locks.
2
When the locks are released, the cover opens
automatically, and you can remove the
document.
Black or white horizontal stripes or
uneven colors appear in
copied/scanned images
Scanned image files cannot be
printed
Calibration
If you cleaned the glass surface and rollers inside the
Multifunction Scanner, but horizontal lines are shifted
or there are uneven colors in the copy results or
scanned images, use the following procedure to
calibrate the scanner.
Use the calibration sheet included with the
Multifunction Scanner for calibration.
o
The rollers of the Multifunction Scanner may
be soiled.
Turn off the printer and open the scanner cover, and
then clean the rollers.
U“Cleaning the Multifunction Scanner (option)” on
page 177
o
The glass that covers the image sensor may
be soiled.
Turn off the printer and open the scanner cover, and
then inspect the top surface of the glass.
If the glass is stained, wipe it.
U“Cleaning the Multifunction Scanner (option)” on
page 177
If the glass surface is very scratched, contact Epson
Support.
o
Was scanning performed at a resolution at
which direct print is available?
If a resolution at which direct print is not available
was chosen for a scanned image file, the file cannot
be printed.
Image files that cannot be directly printed can be
printed using the following procedure.
(1) Start CopyCenter, and then download the target
file to the computer.
(2) On the computer to which the file was
downloaded, open the image file in a supporting
application, and then print the file.