Epson Stylus Pro 11880 ® PRINTER GUIDE
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with these Epson printers. Epson is not responsible for any use of this information as applied to other printers.
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Contents Introduction ..........................................9 Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Windows System Requirements . . . . . . . . . . . .
| Contents 2 Handling Paper and Other Media . . . . . . . . . . . . . . 47 Selecting Media for Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Guidelines for Using Epson Media . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Using Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Roll Paper Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Selecting the Paper Type . . . . . . . . . .
Contents | 7 4 Printing with Epson Drivers for Windows . . . 101 Choosing Basic Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Selecting the Correct Media Type Setting . . . . . . . . . . . . . . . . . . . . . . . 105 Choosing Printer Color Management Options . . . . . . . . . . . . . . . . . . . 106 Choosing Roll Paper Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
| Contents Transporting or Storing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Preparing the Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . 146 Moving the Printer on the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . . 148 6 Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Diagnosing Problems . . . . . . . . . . . . . . . . . . .
Introduction This Printer Guide provides important information on setting up and using your printer, loading paper, using the Epson® printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you have a problem.
| Introduction Tip: Check the Epson Pro Imaging website at www.proimaging.epson. com for accessories and options that are currently available.
Introduction | 11 Tip: If you experience difficulty with the toll-free line or your Unit ID number, call (562) 276-1305. Before you call, make sure you have your Unit ID number, which is included with the Epson Preferred Limited Warranty Plan information that came with your printer. You’ll also need your printer serial number. Visit Epson’s support website at epson.com/support and select your product for solutions to common problems.
| Introduction Windows System Requirements To use your printer in either a stand-alone or network environment, your system should include the requirements listed below: • IBM®-compatible PC with a Pentium® 4, 3 GHz or higher processor recommended • Microsoft® Windows® XP, Windows XP Professional x64 Edition, Windows Vista,™ or Windows Vista x64 • At least 1GB of RAM (2GB or more recommended) • At least 30GB of free hard disk space for software and processing files • Quad-speed (4×) CD-ROM or DV
Introduction | 13 Caution: Always turn the printer off using the P Power button. When you press this button, the P Power light flashes briefly then goes off. Do not unplug the printer or turn off the power to the printer until the P Power light stops flashing. This ensures that the print head is safely capped. • Keep the printer away from dusty areas.
| Introduction • Power down the printer from the control panel, unplug the printer, and refer servicing to qualified service personnel under the following conditions: The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the cabinet damaged; the printer does not operate normally or exhibits a distinct change in performance. • The interface connectors and the connector for the Auto Take-up Reel are limited power source connectors.
Introduction | 15 Ink Cartridge Safety Instructions Caution: Do not use too much force when you shake cartridges that have been previously installed. • Keep ink cartridges out of the reach of children and do not drink the ink. • Store ink cartridges in a cool, dark place. • If ink gets on your skin, wash it off with soap and water. If ink gets in your eyes, flush them immediately with water. • Shake ink cartridges well before installing them for best results.
| Introduction Printer Parts Front Roll paper Roll paper cover spindle Paper lever Roll paper holder Control panel Ink bay lights Left ink bay Ink cover button Front cover Locking caster Right ink bay Paper guide Take-up reel sensor Auto take-up reel Locking caster Back Auto take-up reel connector Left maintenance tank Right maintenance tank Network connector USB connector 16 AC inlet Center maintenance tank Take-up reel reflector
Introduction | 17 Control Panel Paper feed up button Pause or reset button and light Enter or barcode button Menu or cleaning button Take-up reel Backward button Power light Power button Paper light LCD display Take-up reel Forward button Ink light Paper feed down button Paper source or cut button LCD Display Status or error message Length of roll paper remaining Roll paper margin setting Custom paper number selected Paper source Platen gap setting 17 Ink gauges Maintenance tank gauges
| Introduction 18
Chapter 1: Setting Up the Printer WARNING: Avoid locations that are subject to excessive heat, poor ventilation, or dust; otherwise, smoke or fire could result. Avoid locations in direct sunlight or near air conditioners. Do not block the ventilation openings. Do not place the printer on a carpet or rug, and do not cover the printer with any type of cloth when it is operating. Leave at least 12 inches between the back of the printer and the wall.
| Setting Up the Printer WARNING: Two people are required to unpack the printer, and four are needed to place it on the stand. Unpacking and Assembling the Stand 1. Open the printer box and remove the box that contains the stand. 2.
Setting Up the Printer | 21 3. Insert the support bar into the left base section as shown. Then attach it with two bolts using the included wrench. Leave the bolts a little loose, so that you can adjust the position when you insert the bolts at the other end. 4. Attach the right base section to the other end. 5. Tighten all four bolts securely.
| Setting Up the Printer Unpacking the Printer 1. Open the box and remove the roll paper, spindle, polystyrene foam, and cardboard cushions. 2. Lift the box up and away from the printer. Remove the ink cartridges and other accessories from the side as shown below. Remove ink cartridges and accessories 3. Remove the cardboard panels from around the printer. 4. Remove the plastic cover from the printer.
Setting Up the Printer | 23 5. Make sure you have all the items shown below, in addition to the printer: Note: The ink cartridges included with the printer are mainly for initial setup. Power cord Roll paper and spindle Spindle adapters 9 Ink cartridges 7 Paper guides Mounting the Printer on the Stand 1. Turn the two front casters and push down the locks to keep the stand from rolling.
| Setting Up the Printer 2. Position the stand in front of the printer. Using four people, grasp the printer in the four locations as shown, and set the printer on the stand: WARNING: Do not attempt to lift the printer with fewer than four people. Top view 3. Fasten the printer to the stand with the wing nuts, spring washers, and plain washers.
Setting Up the Printer | 25 Unpacking the Auto Take-Up Reel Make sure you have all the items shown below. Movable unit Reflector Drive unit Drafting tape Left paper stop (for movable unit) Movable unit stopper Right paper stop (for drive unit) 2 large screws, 4 small screws 64-inch wide 3-inch core 2 cable clamps Installing the Auto Take-up Reel 1. Attach the drive unit to the right side of the support bar as shown below, and use the large screws to secure the drive unit.
| Setting Up the Printer 2. Attach the right paper stop (labeled R) to the drive unit by pinching the knob. One side of the paper stop is for the 3-inch core, and the other side is for a 2-inch core. Select the appropriate side for the core you are using. 3. Attach the clamps to the stand, and route the cord through the clamps.
Setting Up the Printer | 27 4. Plug the cable into the connector on the back of the printer as shown below, then tighten the screws on both sides of the connector. 5. Attach the movable unit to the left side of the support bar. Turn the lock lever to the left to release it. 6. While holding the movable unit, attach the movable unit stopper as shown. Snap the two tabs on the stopper into the movable unit. Use the two screws to secure the movable unit to the support bar. 7.
| Setting Up the Printer One side of the paper stop is for the 3-inch core, and the other side is for a 2-inch core. Select the appropriate side for the core you are using. 8. Attach the reflector to the left side of the stand, then tighten the two screws.
Setting Up the Printer | 29 Installing the Take-up Reel Core and Paper Guides 1. Make sure the lock lever is released (turned to the left). Slide the movable unit to the left end of the support bar. 2. Slip one end of the core over the paper stop knob on the drive unit. 3. Insert the paper stop on the movable unit into the other end of the core.
| Setting Up the Printer 4. Make sure the core is attached securely at both ends. Then turn the lever to lock the movable unit as shown. Tip: To ensure a good fit, you might want to stretch out the guides before squeezing them into place. 5. Attach the paper guides to the printer as shown.
Setting Up the Printer | 31 Plugging in the Printer 1. Unlock the front casters. Then move the printer to the place of use. (The casters are meant for moving the printer for only a short distance indoors.) Lock the casters after you move the printer. 2. Remove the tape from the printer and the protetive materials inside the ink compartments. Caution: To avoid damaging the printer, be careful not to touch the cables around the print head. 3. Open the front cover.
| Setting Up the Printer 4. Close the front cover. 5. Connect the power cord to the AC inlet on the back of the printer. 6. Route the power cord through one of the hooks on the left or right side as shown. Caution: Do not use an outlet that is controlled by an automatic timer or wall switch. Otherwise, you may accidentally shut off the printer and cause damage. 7. Plug the power cord into a properly grounded electrical outlet.
Setting Up the Printer | 33 Installing Ink Note: The cartridges shipped with your printer contain approximately 110 ml of ink and are provided mainly to charge the ink system. Make sure you order a set of 700 ml cartridges as soon as possible. Use the ink cartridges that came with your printer for initial ink charging. During the initial installation process, it is normal for up to one-third of the ink in each cartridge to be used. 1. Press the P Power button to turn on the printer. 2.
| Setting Up the Printer 4. Note the location of the slots corresponding to each cartridge: Vivid light magenta Light light Matte black black Light cyan Light black Cyan Yellow Vivid Photo magenta black 5. Hold each cartridge with the arrow pointing toward the printer, then insert it into its slot. Make sure you insert each cartridge in the correct slot. 6. After installing all 9 cartridges, close the ink compartment.
Setting Up the Printer | 35 Caution: Charging takes about 10 minutes. Never turn off the printer, release the paper lever, open the ink compartment covers, or open the front cover while the P Power light is flashing, or you may damage the printer. The printer begins charging the ink delivery system and the P Power light flashes. 7. After ink charging is completed, you need to load paper so that READY will appear on the LCD display. See Chapter 2 for instructions.
| Setting Up the Printer Configuring the Network Interface You can configure the network interface using the control panel, as described below, or using the EpsonNet Config utility, as described on page 46. 1. Make sure the printer is turned on. 2. Press the r Menu button on the printer’s control panel. 3. Press d to highlight NETWORK SETUP, then press r. 4. Press r then d to highlight ENABLE. 5. Press . An asterisk appears next to ENABLE to show that it’s selected. 6.
Setting Up the Printer | 37 12. Press u or d to change each octet value, then press r to select the next octet. When you have changed the value of the last octet, press r. The LCD displays the default gateway. 13. Press u or d to change each octet value, then press r to select the next octet. When you have changed the value of the last octet, press , then press the Pause button to exit the printer menu. 14. Turn the printer off then back on again.
| Setting Up the Printer You see the Epson Software Installation screen. Note: If you see a message that the installer has detected an older version of EpsonNet Config on your system, you must uninstall the older version before you can install the new one. To uninstall, drag the EpsonNet folder to the trash.Then reinstall your printer software. 5. Click the Install button. 6.
Setting Up the Printer | 39 Adding the Printer 1. Open the Applications folder, then open the Utilities folder and start the Printer Setup Utility. 2. If you see a message like this, click Add, then skip to step 4. 3. Click the Add icon at the top of the Printer List window.
| Setting Up the Printer You see your printer in the Printer Browser: Tip: If you want to rename the printer for easier identification, enter a new name for it in the Name field on this screen. You may need to scroll down this list to find the correct printer For network connection, click More Printers, and select a connection, such as EPSON TCP/IP. Select your printer from the list, and then click Add. If the printer does not appear, enter its IP address here 4.
Setting Up the Printer | 41 You see your printer in the Printer List. 5. Close the Printer Setup utility. Go to page 43 to update your printer firmware, if necessary. Installing the Software for Windows For Windows, you need to add the printer’s network port, then install the software. For instructions on adding the network port, see the Network Guide on the printer CD or on your computer. Follow these steps to install the printer software. 1. Insert the printer software CD-ROM in your computer.
| Setting Up the Printer You see the Epson Software Installation screen: 3. Click the Install button and follow the on-screen instructions to install the software and manuals and place a link to the Epson Professional Imaging website on your desktop. 4. When you see a screen like this one, click the Manual button.
Setting Up the Printer | 43 5. Select the port you created for the printer, then click OK. Note: If the installer detects an older version of EpsonNet Config on your system, the older version will be uninstalled before the new version is installed. 6. Follow the instructions to finish installing the printer software and register your printer. 7. Close the installer, then remove the CD-ROM. Go to the next section to update the printer firmware, if necessary.
| Setting Up the Printer 4. Continue with the instructions in the next section to upgrade the firmware. Note: Although the illustrations in this section show Windows screens, the procedure is the same for Macintosh. Updating the Firmware 1. Double-click the firmware file to extract it. 2. Click the EPSON LFP Remote Panel icon on your desktop. You see the LFP Remote Panel. Make sure your printer is selected.
Setting Up the Printer | 45 You see the Firmware Updater window. Caution: Don’t turn off the printer while the firmware is updating. 5. Make sure your printer is on, its LCD displays Ready, and it is connected to your computer or network, then choose your printer. 6. Click Browse and find the firmware file that you just downloaded and extracted. Select the file and click Choose. 7. If the firmware version of the file is newer, click Update to start the firmware updating process.
| Setting Up the Printer Configuring the Printer for Your Network If you have not already configured the printer using the control panel (or if you need to change its configuration), you can use EpsonNet Config. 1. Turn on the printer. 2. Start EpsonNet Config. The EpsonNet Config program searches for all Epson printers on the network and displays the MAC address for each printer that it finds, for example: 3.
Chapter 2: Handling Paper and Other Media The Epson Stylus Pro 11880 prints on a variety of media, including roll paper and sheets up to 64 inches wide. You can also use heavy stock, such as posterboard up to 59 mil (1.5 mm) thick.
| Handling Paper and Other Media Guidelines for Using Epson Media Follow these guidelines, as well as those included in your paper package, when printing on Epson paper and other media: • Avoid touching the printable surface with your bare hands. Fingerprints may affect print quality. Handle media by the edges or use cotton gloves. • Be careful not to bend or scratch the paper. • Make sure you maintain a temperature of 59 to 77 °F (15 to 25 °C), with 40 to 60% relative humidity.
Handling Paper and Other Media | 49 Using Roll Paper You can use roll paper with a 2- or 3-inch core, up to 64 inches wide. Manually switching rolls is a simple process. Check the Epson Pro Imaging website (www.proimaging.epson.com) or your Epson Professional Imaging authorized reseller for available media.
| Handling Paper and Other Media • For lightweight paper, decrease the suction by pressing the d Paper Feed button if necessary. Selecting the Paper Type Whenever you load a new type of paper, you need to select the paper type on the printer’s control panel. 1. Press r Menu. 2. Press u or d to select PAPER SETUP, then press r. 3. Select PAPER TYPE, then press r. 4. Select the paper that you are using as listed below, then press the button to save the setting. 5.
Handling Paper and Other Media | 51 For this media Select this Paper Type setting Proofing Paper Proofing Paper Commercial Semimatte Prem. SemiG. Sheet Proofing Paper White Semimatte Proofing Paper W. Sm. Proofing Paper Publication Proofing Paper Pub Matte Paper Doubleweight Matte Paper Doubleweight Mat. Enhanced Matte Paper Ultra Premium Presentation Paper Matte Enhanced Matte Somerset Velvet (roll) Enhanced Matte Singleweight Matte Paper Doubleweight Mat.
| Handling Paper and Other Media Make sure the paper lever is secured and PAPER OUT appears on the control panel. Then follow these steps to set up the automatic media tracking system: 1. Press r Menu. 2. Press u or d to select PAPER SETUP, then press r. 3. Press d to select ROLL PAPER REMAINING. 4. Press r to select REMAINING PPR SETUP. 5.
Handling Paper and Other Media | 53 Preparing the Spindle You can use the spindle for roll paper with either a 2-inch or 3-inch core, and adjust the tension from normal to high. To use paper with a 3-inch core, you need to attach the spindle adapters: 1. Slide the black paper stop off the left end of the spindle. 2. Attach the adapters to the paper stops as shown, matching the four arrows. To remove the adapters, slide the black paper stop off the end of the spindle.
| Handling Paper and Other Media 3. To adjust the tension on the spindle, slide the switch to H for high tension, or N for normal. Switch to high tension when printing on fine art paper, cloth, or other media that weigh less than 100 g/sm. See your on-screen User’s Guide for a list of media that require the high tension setting. Note: The spindle accommodates both 2-inch and 3-inch roll paper cores. To switch between different size cores, see page 53.
Handling Paper and Other Media | 55 Placing the Paper in the Printer If the media tracking system is enabled, a barcode is scanned when you install roll paper in the printer. This enables the printer to keep track of the amount of paper remaining at all times and warn you when it is running out. See page 51 for more information. Follow these steps to place the paper in the printer: 1. Open the roll paper cover.
| Handling Paper and Other Media 3. Align the roll with the rails on both sides, and slowly roll it into place on the mounting brackets. 4. Make sure the Pause light is not flashing, then release the paper lever. If the media tracking system is set up to scan the barcode when you insert the paper, you will see the remaining amount of paper displayed on the LCD panel, and the paper lever will be locked. Press and hold the button for 3 seconds to unlock the paper lever.
Handling Paper and Other Media | 57 6. Feed the paper into the slot and pull it all the way through. Note: Make sure the paper is straight, within 1 in. of the horizontal line, and the edge is cut straight across. If the edge is not straight, press the l button until the icon appears on the LCD, then press and hold the l button to cut the edge before printing. 7. Holding the bottom edge of the paper, turn the roll back to remove any slack. Then align the bottom edge with the horizontal line.
| Handling Paper and Other Media Note: Opening the front cover causes printing to stop. Do not open the front cover while printing is in progress, or your print quality might be affected. 8. Move the paper lever to the locked position, then close the roll paper cover. Roll paper cover Front cover Tip: To avoid indenting or creasing the paper, remove it from the paper path and roll it up when you are not printing. 9. Press the Pause button (or wait for 5 seconds).
Handling Paper and Other Media | 59 3. Wind up the paper and roll it onto the rails. WARNING: Make sure you have two people lift the roll, handling it by the paper stops at both ends. 4. Have two people lift the paper out of the printer and place it on a flat surface. 5. Hold the black paper stop as shown and remove it from the spindle. If necessary, lightly tap the spindle to loosen the paper stop. Caution: Do not strike the paper stop on the floor to remove the paper, or the spindle might be damaged.
| Handling Paper and Other Media Cutting Paper Manually When you’re not using the auto cut setting, you may need to cut the paper manually by pressing the button after your print job is finished. You can use the l button to cut most types of paper. However, if you’re printing on fine art paper, canvas, or other heavy media, you should use a matte knife or scissors rather than the built-in cutter. See page 49 for a list of media that should not be used with the built-in cutter.
Handling Paper and Other Media | 61 5. Use a matte knife to cut the paper by running it along the groove on the front cover. 6. Press the Pause button to return to the READY state. Printing Trim Lines You can print trim lines on the bottom edge of your pages. 1. Press r Menu. 2. Press r to select PRINTER SETUP. 3. Press d to select PAGE LINE, then press r. 4. Select ON. 5. Press the 6. Press the button to save the setting. An asterisk appears next to ON. Pause button to exit the menu.
| Handling Paper and Other Media Using the Auto Take-up Reel The auto take-up reel safely winds up roll media output, allowing you to produce large print runs unattended. You can wind the media either forward or backward (to uncurl it), as shown: Winding forward Winding backward Winding Paper Forward 1. Set the paper guides to the forward position. 2. Make sure the green and orange sensor lights are on.
Handling Paper and Other Media | 63 If the lights are off, the light emitter and light detector might not be aligned correctly, or something might be blocking the signal. If necessary, adjust the light emitter, then turn the dial to lock its position. Dial Sensor light 3. Press l to select . 4. Align the edge of the paper with the horizontal line. If you’re using the automatic media tracking system, the barcode is scanned. 5. Press d to feed the paper. 6.
| Handling Paper and Other Media 8. Hold down the Auto Forward button on the control panel to rotate the take-up reel and wind a small length of paper. Make sure there is enough slack between the paper and the take-up reel core. 9. When you’re ready to print, make sure Auto Cut is set to Off in the printer driver. 10. Press the Auto Forward button on the control panel, then send your print job to the printer. Winding Paper Backward 1. Set the paper guides to the vertical position. 2.
Handling Paper and Other Media | 65 4. Press d to feed the paper. 5. Pull the paper around the back of the take-up reel core and use three pieces of tape to attach the paper to the core. 6. Press d to feed the paper and create some slack. 7. Hold down the Auto Backward button on the control panel to rotate the take-up reel and wind a small length of paper. Make sure there is enough slack between the paper and the take-up reel core. 8.
| Handling Paper and Other Media Removing Paper from the Take-up Reel 1. Press l on the control panel to select . 2. Press and hold l for three seconds to cut the paper. If the media is too thick to cut with the built-in cutter, cut it manually following the instructions on page 60. 3. Support the take-up reel core with one hand to keep it from falling. Then turn the lever to unlock the movable unit and slide it out to the left.
Handling Paper and Other Media | 67 Installing a 2-inch Take-up Reel Core You can use a 2-inch roll paper core (after the paper is used up) in the auto take-up reel. First you need to reverse the paper stops. 1. Remove the paper stop from the drive unit by pinching the clips. 2. Reverse the paper stop so that the smaller knob is on the outside. Then pinch the clip and reinstall the paper stop on the drive unit.
| Handling Paper and Other Media 3. Remove the paper stop from the movable unit by pinching the knob. 4. Reverse the paper stop so that the smaller knob is on the outside. Then pinch the knob and reinstall the paper stop on the movable unit. Using Cut Sheet Paper You can print on many types of cut sheet paper and other media. The printer accepts sheets ranging from letter size to 64 inches wide.
Handling Paper and Other Media | 69 Loading Cut Sheets Follow these steps to load cut sheet paper. 1. Make sure the printer is on and the roll paper cover is closed. 2. Press l until Tip: You can also load cut sheet paper without releasing the paper lever. This method is recommended for small sheets or fine art paper. appears on the LCD display. 3. Make sure the Paper Check light is on, then release the paper lever.
| Handling Paper and Other Media Note: For heavy paper, you may need to increase the suction by pressing the u button. This helps hold the paper in place during loading and printing. 4. Feed the sheet into the paper slot. Make sure the right and bottom edges of the paper are straight and aligned with the horizontal and vertical lines on the printer. For lightweight paper, decrease the suction by pressing the d button. 5. Push the paper lever back to the secured position.
Handling Paper and Other Media | 71 Loading Small Cut Sheets or Fine Art Paper You can load paper without releasing the paper lever. This prevents scratching that might damage fine art paper, and is also easier, especially when you are loading small sheets. 1. Make sure the printer is on and the roll paper cover is closed. 2. Press l until appears on the LCD display. 3. Make sure the paper lever is in the locked position. 4. Feed the sheet into the paper slot until it stops.
| Handling Paper and Other Media Printing on Posterboard You can print on Epson Enhanced Matte Posterboard or other heavy stock up to 40 × 60 inches. Follow these instructions when you print on posterboard or other media more than 19 mil (0.5 mm) thick. 1. Make sure no other paper is loaded for printing. You can leave roll paper on the spindle, but make sure you wind it up fully and close the roll paper cover. 2. Press l until appears on the LCD display. 3.
Handling Paper and Other Media | 73 6. Align the board with the scale on the roll paper cover. 7. Push the paper lever back, to the locked position. Then close the front cover. 8. Press the Pause button. The board feeds into printing position automatically. 9. When you see a question on the display about the type of media you want to use, select Yes if the media is correct, or select No, then change the setting and press . 10. Print your page. After it is finished, the posterboard stays in the printer.
| Handling Paper and Other Media Note: If you notice head strikes on your prints, make sure your paper is flat. If so, try changing the platen gap setting to WIDE. If that doesn’t solve the problem, try changing it to WIDER. Adjusting the Platen Gap for Thick or Thin Paper When you print on unusually thick or thin paper, you may need to adjust the platen gap setting. STANDARD is the default setting.
Handling Paper and Other Media | 75 Optimizing the Settings for Your Paper When you choose a media type in your Epson printer software, the driver automatically determines the best settings for your paper. However, you may want to fine-tune how the printer handles various media—especially if you use non-Epson paper or a paper not supported by the driver.
| Handling Paper and Other Media 7. Examine the printed pattern for the most evenly overlapping lines. Choose the number with the most even lines. In the example shown above, the lines under number 4 are the most even. After printing the pattern, THICKNESS NUMBER is highlighted. 8. Press d or u to select the number that you noted in step 7, then press . 9. Press l, then d for the menu options shown below. Make any adjustments, as needed, and press to save each setting.
Handling Paper and Other Media | 77 Printing Your Paper Configurations You can print a list showing the settings for all your paper configurations. This makes it easy to select the configuration you want for a particular type of paper. 1. Press r Menu, then press d to select TEST PRINT. Press r again. 2. Press d to select CUSTOM PAPER, then press r. 3. Press to print your custom paper configurations.
| Handling Paper and Other Media 2-78
Chapter 3: Printing with Epson Drivers for Macintosh Your Epson Stylus Pro 11880 comes with drivers and utilities that let you print and manage print jobs. For the best black and white photography output, the Epson driver offers an Advanced Black and White Photo mode. ICC profiles for ColorSync® are included, so you can use color management features in Adobe® Photoshop® or other applications, or in the driver itself.
| Printing with Epson Drivers for Macintosh Note: Many application settings override the printer’s page setup options. Always verify settings to get the results you expect. If you need more information about print options, click the Help button. Choosing Page Setup Options Page Setup options let you choose from several options for printing on cut sheets or roll paper. You can also select the orientation of your image and the paper size.
Printing with Epson Drivers for Macintosh | 81 3. Click the Paper Size drop-down menu. • If you’re printing on a cut sheet, choose the size of the paper you are using and one of the options listed below. Then continue with step 7. • If you’re using roll paper, Epson recommends that you create a custom paper size to make the best use of your paper (see page 82 for instructions).
| Printing with Epson Drivers for Macintosh • Roll Paper - Borderless (Auto Expand) prints without borders on roll paper and enlarges your image (up to 3%) to fit the size of the paper. This selection is recommended for borderless printing with minimal clipping of your image. See page 91 for more information. • Roll Paper - Borderless (Retain Size) prints your image on roll paper at the size you specify in your application.
Printing with Epson Drivers for Macintosh | 83 Choosing Basic Print Options Once you have selected your page setup options, you need to select printing options. The Epson driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose advanced settings for more control over your printer and color management options, as described on page 87. 1. Select Print in your application. You see the screen shown below: Select your printer 2.
| Printing with Epson Drivers for Macintosh You see this screen: 4. Select the Media Type that corresponds to the paper you are printing on. See the table on page 86 for more information. If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using. 5. If the media you are using supports both photo black and matte black ink, select the one you want to use. 6.
Printing with Epson Drivers for Macintosh | 85 7. Set the Mode option as follows: • Click Automatic to have the printer driver analyze the contents of your image or file and make the appropriate printing adjustments. You can choose one of the mode settings shown at the left in the drop-down menu: The Charts and Graphs setting intensifies colors and lightens the midtones and highlights of an image. Use this setting for presentation graphics.
| Printing with Epson Drivers for Macintosh Selecting the Correct Media Type Setting The table below lists the settings designed to produce the best resluts on Epson media. If your paper is not listed, check the instructions included with the paper, or look on the Epson website (www.proimaging.epson.com). If you are using non-Epson paper, consult the manufacturer for the best setting. You may have to experiment with different settings to determine which one is best for the media you’re using.
Printing with Epson Drivers for Macintosh | 87 For this media Select this Media Type setting Watercolor Paper - Radiant White Watercolor Paper - Radiant White PremierArt Water Resistant Canvas Watercolor Paper - Radiant White Canvas Canvas Enhanced Adhesive Synthetic Paper Synthetic Paper Enhanced Matte Posterboard Enhanced Matte Posterboard Choosing Printer Color Management Options Follow these instructions to use color management in the printer driver. 1.
| Printing with Epson Drivers for Macintosh 2. Select one of the following settings: • Color Controls to choose from three Color Adjustment modes and from two Gamma settings. Click the arrow next to Advanced Settings to specify individual values for brightness, contrast, saturation, and CMY inks. When you use the driver to perform color management, make sure you turn it off in your application. • ColorSync for mapping colors to your printer’s profile.
Printing with Epson Drivers for Macintosh | 89 2. Select the correct settings to match your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel. • Color Density lets you control the ink saturation level. • Drying Time per Print Head Pass lets you print with non-Epson media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry on the page.
| Printing with Epson Drivers for Macintosh Choosing Roll Paper Options If you are printing on roll paper, make sure you choose one of the roll paper options as the Paper Size setting, as described on page 80. In addition, you need to check these settings for various cutting and feeding options. 1. Select Roll Paper Option from the drop-down menu. You see this screen: 2. Choose one of the following Auto Cut settings: • image.
Printing with Epson Drivers for Macintosh | 91 3. Select either of the following options: • Note: These settings override settings made through the control panel. Print Page Line prints trim lines on the right and bottom edges of your pages. • Save Roll Paper saves paper by not feeding the blank portion of the last page of your document. Available only when you’ve selected Roll Paper (Banner) as the Paper Source.
| Printing with Epson Drivers for Macintosh Make sure you set the margins to zero when printing a custom page size for borderless printing. To control the amount of expansion (with the Auto Expand setting), select Expansion from the drop-down menu. You see this screen: Adjust the slider to increase or decrease the amount of expansion. The widths shown in the table on page 91 work with the Standard Expansion setting. • Use the Min setting to minimize the amount of image clipping.
Printing with Epson Drivers for Macintosh | 93 Controlling Image Processing To make sure the printer runs at the maximum speed, halftone processing takes place in the printer, rather than on your computer. This involves image compression and decompression, and does not affect the quality of your output. You can turn off this feature if you want. 1. Select Extension Settings from the drop-down menu. 2. Uncheck Processed by Printer if you want to turn off halftone processing in the printer.
| Printing with Epson Drivers for Macintosh Note: If you are printing from Photoshop, make sure you do not use Photoshop’s color management settings when using Advanced Black and White Photo mode. There are no profiles associated with this screening and color management technology. 1. Select Print Settings from the drop-down menu. You see this screen: 2. Choose the Media Type setting for the paper you have loaded in the printer. 3. Choose Advanced B&W Photo as the Color setting. 4.
Printing with Epson Drivers for Macintosh | 95 5. Select Printer Color Management from the drop-down menu. You see this screen: 6. Choose the settings that are best for your photo. You can use the photo on the screen as a guide. • Color Toning allows you to add tone (hue) to your black and white output. The default is Neutral, which will provide you with a neutral tonal scale print. You can also choose other popular presets such as Cool, Warm, and Sepia.
| Printing with Epson Drivers for Macintosh • Max Optical Density adjusts the overall density or focus of the print. Create a soft focus print by setting the density lower. • Highlight Point Shift helps to reduce gloss differential by adding density to the highlights of your image. • The tone color circle adjusts the hue of your black and white print. Click on any portion of the color wheel or enter corresponding values to customize the tone (hue) to add to your print.
Printing with Epson Drivers for Macintosh | 97 Caution: Do not open and close the Presets menu without typing a name, or you will lose your settings. 3. Type a name, and click OK. 4. When you’re ready to print, click the Print button. Managing Print Jobs After you click Print, you can monitor the progress of your print job. Follow these steps: 1. Click the icon for your printer on the Dock. If necessary, double-click your printer (print queue) name.
| Printing with Epson Drivers for Macintosh Checking Ink Levels and the Maintenance Tank The Epson Printer Utility lets you check the levels of ink in the printer and the level of the maintenance tanks. You can also run maintenance utilities from this screen. See pages 128 to 129 for instructions. 1. Select EPSON Printer Utility2 from your Applications folder, click the Utility button on the print job window, or click on the printer settings screen. You see the Epson Printer Utility2 menu: 2.
Printing with Epson Drivers for Macintosh | 99 The software checks the amount of ink in the printer and maintenance tanks and displays the StatusMonitor window: 3. To recheck the ink levels, click the Update button. 4. To close the Status Monitor, click OK.
| Printing with Epson Drivers for Macintosh 3-100
Chapter 4: Printing with Epson Drivers for Windows Your Epson Stylus Pro 11880 comes with drivers and utilities that let you print and manage print jobs. For the best black and white photography output, the Epson printer driver offers Advanced Black and White Photo mode. ICC profiles are included, so you can use the color management features in Adobe Photoshop or other applications, or in the driver itself.
| Printing with Epson Drivers for Windows Choosing Basic Print Options Before you print, you need to set basic printing properties. Make sure you have installed the Epson driver and utilities from the CD-ROM. The driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose advanced settings for more control over your printer and color management options, as described on page 106. Follow these steps to make basic settings: 1.
Printing with Epson Drivers for Windows | 103 Note: Check the website (www.proimaging.epson. com) or your Epson Professional Imaging authorized reseller for other media that may be available. 3. Select a Media Type setting that corresponds to the paper you are printing on. See the table on page 105 for more information. • If you are using a color-managed workflow, make sure you choose media type and resolution settings that match the ICC profile you are using.
| Printing with Epson Drivers for Windows 5. For the Print Quality setting, choose Quality or Max Quality. Or, choose Quality Options to display a window like the following: Use the Speed/Quality slider to set the desired quality level. Select from the following additional options, then click OK: • High Speed for fast, bidirectional printing at lower quality. • Edge Smoothing to improve the quality of low-resolution images.
Printing with Epson Drivers for Windows | 105 Selecting the Correct Media Type Setting The table below lists the settings designed to produce the best resluts on Epson media. If your paper is not listed, check the instructions included with the paper, or look on the Epson website (www.proimaging.epson.com). If you are using non-Epson paper, consult the manufacturer for the best setting. You may have to experiment with different settings to determine which one is best for the media you’re using.
| Printing with Epson Drivers for Windows For this media Select this Media Type setting Watercolor Paper - Radiant White Watercolor Paper - Radiant White PremierArt Water Resistant Canvas Watercolor Paper - Radiant White Canvas Canvas Enhanced Adhesive Synthetic Paper Synthetic Paper Enhanced Matte Posterboard Enhanced Matte Posterboard Choosing Printer Color Management Options If you are using color management settings in Photoshop or another application, it is very important to access the
Printing with Epson Drivers for Windows | 107 • PhotoEnhance allows you to automatically correct images and choose from six Scene Correction settings. Tip: If you turn off color management, you can still control the ink density, as described on page 115. • Off (No Color Adjustment) disables color management in the printer driver. Choose this mode when you use a color managed workflow in Photoshop or other software.
| Printing with Epson Drivers for Windows Note: Many application settings override settings in the printer driver. Always verify settings to get the results you expect. Choosing Roll Paper Options Follow these steps to print on roll paper and select settings for borderless printing and automatic cutting: 1. On the Properties window, make sure the Main tab is selected. 2. For the Source setting, select Roll Paper or Roll Paper (Banner).
Printing with Epson Drivers for Windows | 109 5. If you want to print without margins, click Borderless. Note that borderless printing takes longer than normal printing. See page 110 for more information about borderless printing. Click the Expansion button to select a borderless sizing option. Choose Auto Expand or Retain Size, then click OK: • Auto Expand enlarges your image (up to 3%) to fit the size of the paper. You can use the slider to adjust the expansion.
| Printing with Epson Drivers for Windows 7. Choose one of the following Auto Cut settings (for borderless printing): Normal • operate the cutter manually, use the auto take-up reel, or print on heavy media that must be cut by hand. See page 60 for instructions on operating the cutter manually. cut • Single Cut causes the images to be printed end-to-end and saves paper (when you are printing multiple images). With borderless printing, you may see a sliver of the previous or next image.
Printing with Epson Drivers for Windows | 111 The following table shows recommended image widths (in inches) for borderless printing using either the Auto Expand (Standard) or Retain Size setting: Roll paper width Image width Image width (with Auto Expand) (with Retain Size) Custom Paper Size 10 9.7075 10.25 10 13 12.8 13.25 13 16 15.8 16.25 16 17 16.8 17.25 17 24 23.8 24.25 24 36 35.8 36.25 36 44 43.8 44.25 44 50 49.8 50.25 50 54 53.8 54.
| Printing with Epson Drivers for Windows Choosing Cut Sheet Paper Options 1. On the Properties window, make sure the Main tab is selected. 2. For the Source setting, select Sheet. 3. For the Size setting, select the size of the sheet loaded in the printer. 4. If you want to center your image on the sheet, click Printable Area, then select Centered. 5. If you want to print to the edges of the page, click Borderless.
Printing with Epson Drivers for Windows | 113 Click the Expansion button and choose Auto Expand or Retain Size: • Auto Expand enlarges your image (up to 3%) to fit the size of the paper. You can use the slider to control the amount of expansion. • Retain Size prints your image at the size you specify in your application. You need to size it slightly wider than the paper width if you want to print without borders. 6. If you want to reduce or enlarge your image, click the Page Layout tab.
| Printing with Epson Drivers for Windows 3. Click Reduce/Enlarge if you want to have the driver resize your image. You can select Fit to Page or select Custom and enter a scaling percentage or Fit to Roll Paper Width. 4. If you are enlarging your image beyond the limits of your application program, make sure Optimize Enlargement is selected. The driver will increase the image size up to 650% and decrease the output resolution to stay within the pixel limitations.
Printing with Epson Drivers for Windows | 115 Select the correct settings to match your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel. • Color Density lets you control the ink saturation level (for example, when you turn off color management in your printer software). • Drying Time per Print Head Pass lets you print with non-Epson media and avoid smearing the ink.
| Printing with Epson Drivers for Windows 1. On the properties window, make sure the Main tab is selected. 2. Choose the Media Type setting for your paper. 3. For the Color setting, choose Advanced B&W Photo. 4. For the Mode setting, select Custom, select Color Controls, then click Advanced. 5. You can adjust the following advanced black and white photo settings: • Color Toning allows you to add tone (hue) to your black and white output.
Printing with Epson Drivers for Windows | 117 • Shadow and Highlight Tonality allow you to control tonality only in the shadow or highlight areas of your image. • Max Optical Density adjusts the overall density or focus of the print. Create a soft focus print by setting the density to lower. • Highlight Point Shift helps to reduce gloss differential by adding density to the highlights of your image. • The tone color circle click adjusts the hue of your black and white print.
| Printing with Epson Drivers for Windows You see a window like the following: 2. After verifying that your settings are correct, enter a name for the settings, then click Save. • After you have saved your custom settings, you can select them from the Select Settings list. • To export the settings, click Export, then select a location and enter a file name. • To import settings, click Import, select the file you want to use, and click Open.
Printing with Epson Drivers for Windows | 119 You see a window like the following: 3. After verifying that your settings are correct, enter a name for the settings, then click Save. • After you have saved your custom media settings, you can select them from the Media Type list. • To export the settings, click Export, then select a location and enter a file name. • To import settings, click Import, select the file you want to use, and click Open.
| Printing with Epson Drivers for Windows Editing Printer Driver Settings 1. On the properties window, click the Utility tab, then select Menu Arrangement. 2. Select the item you want to edit. You can do the following: • Drag and drop the items to rearrange them • Add or delete groups • Move unused items into the Not Display group 3. When you’re finished, click Save.
Printing with Epson Drivers for Windows | 121 Managing Print Jobs Your printer comes with several utilities that let you check on your print jobs and cancel, pause, or restart them. The Progress Meter opens each time you send a print job. Status Monitor 3, which appears on the taskbar when you print, lets you check the printer’s status and monitor print jobs. Using the Progress Meter Note: You can also cancel a print job by pressing the Pause button on the printer and holding it for at least 3 seconds.
| Printing with Epson Drivers for Windows Optimizing Print Speed You can use the Speed and Progress utility to improve printing speed. 1. Click the Utility tab, then click the Speed & Progress button. You see the Speed & Progress window: Note: If you want to disable display of the progress meter during printing, you can click the Show Progress Meter checkbox to deselect it. 2.
Printing with Epson Drivers for Windows | 123 • Show Mouseover Help lets you turn off the tool tips that appear when you move your mouse over the screen. • Processed by Printer lets you control halftone processing in the printer. This feature speeds up processing, especially for older computers, and ensures that the printer runs at maximum speed. This involves image compression and decompression, and does not affect the quality of your output. 3. Click OK to save your settings.
| Printing with Epson Drivers for Windows 3. If you want to have the Status Monitor 3 icon appear in your Windows taskbar, click the Shortcut Icon checkbox. Then select the icon to use. When the shortcut is enabled, you can simply double-click the icon to open the Status Monitor 3 window or right-click it, then select Monitoring Preferences in the pop-up menu. 4. Select Allow monitoring of shared printers if your printer is shared and you want to let other users monitor it. 5.
Chapter 5: Maintaining and Transporting the Printer The Epson Stylus Pro 11880 requires little maintenance to keep working at its best.
| Maintaining and Transporting the Printer Checking Printer Status Using the control panel, you can check the amount of ink remaining, the total number of prints, the status of your maintenance tanks, and other information. You can print out a status check or view the printer’s status on the LCD display. Printing Status Information The status check sheet shows some of the current default settings, the amount of ink remaining in each cartridge, the page count, and the status of various printer parts.
Maintaining and Transporting the Printer | 127 Viewing Status Information To view printer status information instead of printing it, follow these steps: 1. Press r Menu. 2. Press d to select PRINTER STATUS, then press r. 3. Do one of the following: Note: You can change the units of measurement from centimeters to inches and feet using maintenance mode on the printer’s control panel. See page 137 for instructions • To check the firmware version, press r again. When done, press l.
| Maintaining and Transporting the Printer Note: You can run a cleaning cycle by holding down the r button for three seconds. You can also use the printer’s Maintenance menu to run a power cleaning cycle or clean the nozzles for pairs of colors. See page 131 for details. Checking and Cleaning the Print Head If your printed image shows a color shift or horizontal lines, you should check the print head to see if any nozzles are clogged or deflected.
Maintaining and Transporting the Printer | 129 You see a menu like the following: Windows Macintosh 3. Select the Nozzle Check icon. 4. Follow the instructions on the screen. 5. After the pattern is printed, use at least a 30× eye loupe to examine it. Caution: Don’t run a cleaning cycle while thick media is loaded in the printer. • If the pattern looks good as shown below, the print head is clean.
| Maintaining and Transporting the Printer Using the Control Panel Menu You can print a nozzle check from the control panel and examine it to determine whether any nozzles are clogged or deflected. Then you can run a cleaning cycle by pressing and holding the r Menu button. Follow these steps to print the nozzle check pattern. 1. Press r Menu. 2. Press d until TEST PRINT is selected, then press r. NOZZLE CHECK is selected. 3. Press r, then press to start printing the nozzle check pattern. 4.
Maintaining and Transporting the Printer | 131 5. Select ON: EVERY PAGE to have the nozzle check pattern printed before each print job, or ON: EVERY 10 PAGES or OFF. These settings take effect only when you print on roll paper. 6. Press to save the setting. Running a Power Cleaning Cycle You can run a power cleaning cycle from the control panel (or from the Epson LFP Remote Panel) if the normal cleaning process is not sufficient to clear the nozzles.
| Maintaining and Transporting the Printer Aligning the Print Head Aligning the print head is the most important thing you can do to ensure the best print quality. If banding appears on your prints, if they look grainy or blurry, or if you see misregistration or “ghosting,” you need to align the print head. Although you can align the print head using the printer utility software, it’s also easy to align from the printer’s control panel.
Maintaining and Transporting the Printer | 133 Each head alignment takes about 7 minutes. The printer’s white beam sensor reads the alignment pattern and adjusts the printer automatically. Make sure you don’t open the front cover or turn off the printer during this process. 10. When the uni-directional alignment is finished, press the d button until BI-D 2-COLOR is highlighted. Then press the button to start the bi-directional black alignment process. 11.
| Maintaining and Transporting the Printer Use the following Epson UltraChrome K3 Epson ink cartridges: Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. Slot no.
Maintaining and Transporting the Printer | 135 3. Push in the expended cartridge to release it. WARNING: Do not shake the expended cartridge, or ink may leak out. If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water. 4. Remove the expended ink cartridge from the printer. It’s a good idea to save a set of expended cartridges so you can use them for transporting the printer, if necessary. 5.
| Maintaining and Transporting the Printer Caution: Do not touch the green chip on the side of the cartridge. Doing so may prevent normal operation and printing. Do not touch the black parts inside the ink bay. 6. Hold the cartridge with the arrow pointing toward the printer. Then insert the cartridge into the slot until it clicks in place. Don’t force it in. Caution: Do not remove and re-insert cartridges more often than necessary.
Maintaining and Transporting the Printer | 137 5. Press to save the setting. Using Maintenance Mode Maintenance mode allows you to make special settings and perform maintenance procedures that may be needed occasionally.
| Maintaining and Transporting the Printer • To run a super strong cleaning cycle, press d to select SS CLEANING, then press r to display EXEC. Press to start the cleaning cycle. • To enable roll paper feeding at power-on, press d to select PWR ON ROLL PPR FEED, then press r. Press d to select the setting you want, then press to save it. • To return all control panel settings to their default values, press d to select DEFAULT PANEL, then press r to display EXEC.
Maintaining and Transporting the Printer | 139 5. Open the front cover. 6. Locate the cutter assembly with a blue plastic cover on the left side of the print head. Caution: To avoid damaging the printer, make sure you don’t push the side pin in too far. Do not touch the black parts inside the printer or the cables around the print head. 7. Hold down the side pin as shown and turn the latch to the right. WARNING: The blade is sharp. Be careful when removing it. 8. Release the side pin carefully.
| Maintaining and Transporting the Printer Caution: Wrap the used cutter blade and dispose of it according to local regulations. 9. Carefully remove the cutter blade. Installing the New Cutter Blade Remove the new blade from its package, then follow these steps to install it: 1. Insert the new cutter as shown. Make sure the spring doesn’t pop out.
Maintaining and Transporting the Printer | 141 2. Push down on the side pin while turning the latch to the left. Note: The print head nozzles may dry out while you replace the cutter blade, so make sure you run a nozzle check after you are finished. See page 130 for instructions. 3. Close the front cover. The cutter moves to the home (far right) position.
| Maintaining and Transporting the Printer When one of the tanks is almost full, the message NOT ENOUGH CAPACITY, REPLACE THE XXX MAINTENANCE TANK appears on the LCD display, indicating which tank is almost full. When the tank is completely full, the printer stops working and MAINT TANK FULL appears on the LCD, along with an indication of which tank is full. You can check how much space remains in the maintenance tanks by viewing the gauges on the control panel, shown below.
Maintaining and Transporting the Printer | 143 3. Grasp the handle at the bottom of the maintenance tank and gently pull it straight out of the printer. Caution: Be careful not to spill ink from the maintenance tank when removing it. Hold it upright at all times and dispose of it carefully. 4. Place the used tank in the plastic bag included with the new tank, and dispose of it properly. 5. Insert the new tank all the way into its compartment.
| Maintaining and Transporting the Printer Caution: Be careful not to touch the gears inside the printer. Cleaning the Printer To avoid damaging the components as well as the case, never use alcohol or thinners to clean the printer. 1. Make sure the printer is turned off and all its lights are off. Then unplug the power cord and disconnect the printer from your system. Be careful not to get water on the printer mechanism or electronic components. Don’t use a hard or abrasive brush.
Maintaining and Transporting the Printer | 145 4. If your prints have ink on the back, carefully wipe the area shown in gray below: 5.
| Maintaining and Transporting the Printer Caution: To prevent the nozzles from drying out, do not remove the ink cartridges. To prevent printer damage, be careful not to touch the cables around the print head and the black areas inside the printer. Transporting or Storing the Printer If you are moving the printer a short distance (for example, in the same building), you can roll it on its stand (see page 148).
Maintaining and Transporting the Printer | 147 5. Remove the printer from the stand. First make sure the front casters are locked. WARNING: Do not attempt to lift the printer with fewer than 4 people. 6. Remove the four wing nuts and lock washers securing the printer to the stand (underneath the printer). Keep them in a safe place. 7. Lift the printer using the hand grips where provided. (See the stickers located near the rear hand grips for the correct holding position.) 8.
| Maintaining and Transporting the Printer Caution: Do not roll the printer on angled or uneven surfaces. Moving the Printer on the Stand When you need to move the printer a short distance, such as within the same building, you can roll the printer on its casters. 1. Make sure the printer is turned off and the carriage is in the home position (on the far right). If not, turn the printer back on, wait until the carriage moves to the home position, then turn off the printer. 2.
Chapter 6: Solving Problems As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or check the FAQ at www.proimaging.epson.com. Then try the most likely solutions until the problem is fixed.
| Solving Problems Checking Error Messages and Lights The control panel includes various lights and an LCD display to indicate the status of the printer: Paper feed up button Pause or reset button and light Enter or barcode button Menu or cleaning button Power light Take-up reel buttons Power button Paper feed down button Paper light LCD display Ink light Paper source or cut button When your ink or paper runs out or a problem occurs, a message appears on the LCD display, and the lights on the c
Solving Problems | 151 Message CLEANING ERROR PRESS THE BUTTON Explanation Response The nozzles are still clogged. Press the Pause button, then run another cleaning cycle. You may be using the wrong printer driver. Pause button for Press and hold the 3 seconds to cancel the print job. Make sure the correct driver is installed. IT IS RECOMMENDED TO EXECUTE CLEANING AGAIN COMMAND ERROR CHECK DRIVER SETTINGS Damaged data was sent to the printer or the data has an incorrect command.
| Solving Problems Message Explanation Response INK CARTRIDGE ERROR You tried to install an ink cartridge that cannot be used with this printer. If you are replacing ink cartridges, check the package and product code. Replace the cartridge with a genuine Epson ink cartridge. Ink cartridge may be damaged or affected by condensation. If the cartridge is very cold, wait for at least 4 hours until it warms up. Try reinstalling the cartridge. If the error still appears, install a new cartridge.
Solving Problems | 153 Message Explanation Response MAINTENANCE REQUEST A printer part may need to be replaced soon. Note the code number and contact Epson as described on page 10. MAINTENANCE TANK NEARLY FULL The indicated tank is almost full. Although you can continue printing, you should replace the tank as soon as possible. NO CARTRIDGE Ink cartridge(s) not installed. Install ink cartridge(s); see page 133. The indicated maintenance tank is not installed.
| Solving Problems Message Explanation Response PAPER JAM Paper has jammed in the printer. Release the paper lever and remove the jammed paper; see page 162. Do you need to turn the printer off and then back on? Paper ran out or is not ejected correctly. Load paper. If paper is not ejected, release the paper lever and remove the paper. PAPER SENSOR ERROR PRESS THE BUTTON LOAD THE CORRECT PAPER The paper does not match the media type selected for auto head alignment.
Solving Problems | 155 Message Explanation Response SERVICE CALL ERROR NNNN If 1133 or 1137 appear, the print head may be locked. Remove the brackets securing the print head; see page 31. If 3000 appears, the printer is not plugged in correctly. Turn the printer off. Unplug the printer and wait 30 seconds. Then plug it in corrctly and turn it back on. Try turning the printer on and off a few times. If the message remains, contact Epson as described on page 10. A serious error may have occurred.
| Solving Problems Problem Solution Your print has horizontal banding. ◗ Check the ink indicators and light to see if you are low on ink. Replace ink cartridges if necessary, as described on page 133. ◗ Run a nozzle check and cleaning cycle. See page 128 for instructions. ◗ Turn off High Speed in your printer settings. ◗ Make sure the Media Type setting in the printer software is correct for the media you’re printing on. ◗ If you’re using cut sheet media, make sure the printable side is face up.
Solving Problems | 157 Problem Solution Colors are incorrect or missing. ◗ Make sure the Media Type setting in the printer software is correct for the media you’re printing on. ◗ If you are using the color management features in Photoshop or another application, you must turn off color management in the printer driver. See page 87 (Mac OS X) or page 106 (Windows). ◗ Adjust the Color Density setting in the Paper Configuration utility.
| Solving Problems Problem Solution Your print appears blurry or smeared. ◗ Make sure the Media Type setting in the printer software is correct for the media you’re printing on. ◗ If you’re printing on non-Epson media, you may need to adjust the paper thickness setting, drying time, or color density. Use your printer software (page 88 for Mac OS X or page 115 for Windows) to choose the correct setting.
Solving Problems | 159 Solving Operational Problems If you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following: • Paper is loaded correctly. • The printer is plugged securely into a working electrical outlet that’s not controlled by a switch or timer. • The interface cable is securely connected to the printer and your system. • The voltage supplied by the electrical outlet matches the voltage on the printer’s rating label.
| Solving Problems Solving Miscellaneous Printing Problems If your printouts are not what you expected, try the suggestions below: Problem Solution Your print has incorrect margins. ◗ Check the page size or paper size settings in your application. Make sure they are within the printer’s printable area. ◗ Make sure the Paper Size and Borderless settings in your printer software are correct for the paper you’re using. ◗ Paper is loaded incorrectly.
Solving Problems | 161 Problem Solution Printing is too slow. ◗ Turn on High Speed in your printer settings. ◗ Choose a lower resolution in your printer software for faster printing. ◗ Clear space on your hard drive or run a defragmentation utility. ◗ Don’t run too many applications at the same time. ◗ Turn off virtual memory. ◗ Add RAM to your system. ◗ Make sure the Processed by Printer setting is enabled. ◗ In Windows, make sure High Speed Copies is enabled in the Speed and Progress utility.
| Solving Problems • Make sure the Media Type and Paper Source settings in the printer software are correct. • Make sure the platen gap setting is correct for the paper or media you’re printing on. See page 74 for more information. • If you’re not using Epson media, use a paper configuration to adjust for the paper’s thickness and drying time; see page 75. Clearing Paper Jams When roll paper gets jammed in the printer, printing stops and you see a PAPER JAM message on the LCD display.
Solving Problems | 163 3. Rewind the paper. Caution: To avoid damaging the printer, do not touch the cables around the print head. Be careful not to touch the roller, ink absorption pad, and ink tubes inside the printer. 4. Open the front cover if paper is jammed inside the printer. 5. Carefully pull down the jammed paper. 6. Close the front cover, if necessary. Press the P Power button to turn the printer off and then back on. 7. Reload your paper.
| Solving Problems Uninstalling and Reinstalling the Printer Driver If you need to uninstall and then reinstall the printer driver software for any reason, follow the instructions in the appropriate section below. Macintosh 1. Open the Applications folder, then the Utilities folder. 2. Double-click Printer Setup Utility, select your printer, and then click Delete. 3. Insert the printer software CD-ROM. 4. Open the window and double-click the Epson installer icon. 5.
Chapter 7: Specifications Environmental Operation 50 to 95 °F (10 to 35 °C) Temperature Print quality guarantee: 59 to 77°F (15 to 25 °C) Humidity (without condensation) 20 to 80% RH Storage (in shipping container) –4 to 104 °F (–20 to 40 °C) (1 month at 104 °F) 20 to 85% RH 40 to 60% RH for optimum print quality For optimal operation, humidity should be between 35 and 45% RH Electrical Specification Description Input voltage range 90 V to 264 V Rated frequency range 50 to 60 Hz Input fre
| Specifications Printer Interfaces • USB (1.1 and 2.0 compatible) • 10/100/1000 BaseT Ethernet port Safety Approvals Safety standards UL 60950-1, CSA No. 60950-1 EMC FCC part 15 subpart B, class A, CAN/CSA-CEI/IEC CISPR 22, class A Media Roll Paper Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot attest to the quality of any non-Epson brand or type of paper.
Specifications | 167 ARCH B (12 × 18 inches) Super A3/B (13 × 19 inches) B3 (JB3) (14.2 × 20.3 inches) 16 × 20 inches 40 × 60 cm (15.7 × 23.6 inches) A2 (16.5 × 23.4 inches) US C (17 × 22 inches) ARCH C (18 × 24 inches) B2 (19.7 × 27.8 inches) US D (22 × 34 inches) A1 (23.4 × 33.1 inches) 60 × 90 cm (23.6 × 35.4 inches) 24 × 30 inches ARCH D (24 × 36 inches) Super A1 (24 × 36 inches) B1 (28.7 × 40.6 inches) 30 × 40 inches A0 (33.
| Specifications Printable Area Default roll paper margins are 0.59 inches (15 mm) top and bottom, and 0.12 inches (3 mm) right and left. Using the Menu system, you can set all the margins to 15 mm or 3 mm. The borderless printing feature allows edge-to-edge printing on some media.
Index A Accessories, 10 Advanced Black and White Photo Mac OS X, 93 to 96 Windows, 115 to 117 Aligning print head, 132 to 133 Always spool RAW datatype setting, 122 Auto Cut setting Mac OS X, 90 Windows, 110 Auto take-up reel installing, 25 to 30 using, 62 to 68 Automatic media tracking, 51 to 52 B Banding, 156 Barcode, 51 to 52 Black and white photos Mac OS X, 93 to 96 Windows, 115 to 117 Blank pages, 160 Blurry prints, 158 Borderless printing Mac OS X, 80 to 82, 91 to 92 Windows, 109 to 112 Bracket
| Index D H Date and time setting, 136 Deleting print jobs Mac OS X, 97 Windows, 121 Depth of printer, 165 Diagnosing problems, 149 Dimensions of printer, 165 Documentation, how to use, 9 Head Alignment menu, 132 Heavy media, cutting, 60 Height of printer, 165 Help, Epson, 10 to 11 High Speed Copies setting, 122 High Speed setting Mac OS X, 85 Windows, 104 Humidity requirements, 165 E Electrical specifications, 165 Energy consumption, 165 Environmental specifications, 165 Epson accessories, 10 help
Index | 171 Loading cut sheet paper, 68 to 71 posterboard, 72 to 73 roll paper, 49 to 58 M Mac OS X basic print options, 83 to 85 black and white photos, 93 to 96 borderless printing, 80 to 82, 91 to 92 canceling print jobs, 97 checking ink levels, 98 to 99 color management, 87 to 88, 93 to 96 custom preset, 96 to 97 installing software, 37 to 41 margins, printing without, 80 to 82, 91 to 92 monitoring print jobs, 97 page setup options, 80 to 82 paper configuration settings, 88 to 89 Printer Utility, 98 r
| Index Paper (continued) Epson, 47 to 51 handling, 47 to 77 heavy stock, 72 to 73 jams, 162 to 163 Mac OS X options, 80 to 82, 89 to 92 non-Epson, 75 to 77 ordering, 47 printable area, 168 problems, 161 to 163 removing from spindle, 58 to 59 roll, 49 to 61 sizes, 166 specifications, 166 to 168 suction, 76, 89, 115 trim lines, 61, 91 Windows options, 108 to 113 Paper cutter operating manually, 60 replacing blade, 138 to 141 Paper light, 17, 150 Paper Size setting Mac OS X, 81 to 82 problems, 160 Window
Index | 173 Printer (continued) storing, 146 to 147 total print volume, 127 transporting, 146 to 148 turning off, 13 unpacking, 22 to 23 weight, 165 Printer driver installing in Mac OS X, 37 to 41 installing in Windows, 41 to 43 Problems banding, 156 blank paper, 160 blurry prints, 158 cable, 159 color, 160 diagnosing, 149 faint prints, 157 ghosting, 156 graininess, 156 inverted image, 160 margin, 160 misalignment, 156 misregistration, 156 nothing prints, 159 operational, 159 paper, 161 to 163 print qualit
| Index Stand mounting printer on, 23 to 32 unpacking and assembling, 20 to 21 Status Monitor Mac OS X, 98 to 99 Windows, 121 to 124 Storing printer, 146 to 147 Suction, 76, 89, 115 Super strong cleaning cycle, 138 Support, Epson, 10 to 11 System requirements, 11 to 12 T Take-up reel installing, 25 to 30 using, 62 to 68 Technical support, 10 to 11 Temperature requirements, 165 Test Print menu, 126 Time and date setting, 136 Total prints, checking, 127 Transporting printer, 146 to 148 Trim lines, print
