User`s guide

This chapter describes what you can do if you are having
problems printing. It is divided into these sections:
❑
Diagnosing problems. See this section to diagnose
problems by checking the control panel lights and Status
Monitor icons (Windows 95 only).
❑
Print quality problems. See this section if the print quality
is not good or not what you expect.
❑
Problems with printing. See this section if your printer is
having trouble printing.
❑
Paper handling problems. See this section if you have
paper jams or other problems with paper handling.
Diagnosing Problems
Your printer’s control panel and the Status Monitor box in the
EPSON Despooler (Windows 95 only) report the status of your
print job and alert you to printing errors. Check the tables
below to diagnose your problem using the control panel lights
and the Status Monitor icons.
Control panel light status
Problem Ink Out Paper Out
Ink low Flashing Off
Ink out On Off
Paper out Off On
Paper jammed Off Flashing
Print head unit or ink
cartridge installation error
Rapid flashing Off
Carriage error On On
Fatal error Flashing Flashing
6-2
Troubleshooting