Specifications

Troubleshooting Page 134
Fixing Paper Problems
To avoid most paper handling problems:
◗ Use smooth, high-quality media designed for ink jet printers
that meets the media specifications in Paper.
◗ Follow all loading and handling instructions included with the
media.
◗ When loading multiple sheets, fan the stack of paper to make
sure the sheets are not stuck together.
◗ Load the media with the printable side face up, as described in
the Printer Basics book or in Media Loading and Handling
Guidelines.
If you have problems with paper feeding, paper jams, or ejected
paper, check here for solutions.
Paper doesn’t eject fully or is wrinkled
Possible cause Solution
If the paper doesn’t
eject fully, you may
have set the wrong
paper size.
Press the
E
load/eject button to eject the paper. Then make sure you
select the correct paper size in your application or printer software. (See
Paper
for the paper sizes you can print with.)
If it’s wrinkled when it
comes out, the paper
may be damp or too
thin.
See Paper
for paper thicknesses you can print with, as well as
environmental requirements for storage.