insdfrt.fm Page 77 Friday, January 8, 1999 1:56 PM EPSON Ink Jet Papers Use EPSON’s paper and inks to get the same photo quality results that have earned your printer all of its awards! EPSON’s papers are specially coated to work with EPSON’s quick drying inks. You’ll notice that when prints come out of your printer, you can immediately handle them. There is no drying time, no smearing or smudging, and your image is clean and smooth.
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basics.book Page ii Friday, January 8, 1999 11:57 AM ii USING YOUR PRINTER WITH DOS Selecting a Printer Driver Control Panel Default Settings Changing the Default Settings Maintaining the Printer Aligning the Print Head with the DOS Utility Aligning the Print Head Using the Control Panel Buttons 30 30 31 34 36 36 37 CONFIGURING FOR A NETWORK Windows 95 and Windows 98 Users Setting Up the Host System Setting Up Client Systems 38 38 38 39 Windows NT 4.
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basics.book Page 1 Friday, January 8, 1999 11:57 AM Welcome! Your EPSON Stylus® COLOR 900 Professional Series printer is the ideal output device for business graphics, digital photographs, and more. You can print anything from reports and resumes to photos and greeting cards with fabulous results.
basics.book Page 2 Friday, January 8, 1999 11:57 AM If you haven’t yet installed your printer software from your CD-ROM, see the Start Here card for instructions. If you need to rerun the installation program, insert the CD-ROM and do the following: ■ Windows® 95, Windows 98, or Windows NT®: Click Start, select Run, and type D:\EPSON (where D is your CD-ROM drive letter). Then click OK. ■ Windows 3.1: In the Program Manager, select Run.
basics.book Page 3 Friday, January 8, 1999 11:57 AM Warnings, Cautions, Notes, and Tips Please follow these guidelines: Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information about your printer. Tips contain additional hints for better printing.
basics.book Page 4 Friday, January 8, 1999 11:57 AM Windows System Requirements To use your printer and its software with a PC, your system should have: ■ An IBM® compatible PC with at least a 386/25 (for Windows 3.1x), 486/25 MHz (for Windows 95 or Windows NT 4.0), or 486/66 MHz (for Windows 98) processor ■ DOS, Microsoft® Windows 3.1, Windows 95, Windows 98, or Windows NT 4.0 ■ At least 16MB of RAM (32MB for Windows 95 or 98 or 64MB for Windows NT 4.
basics.book Page 5 Friday, January 8, 1999 11:57 AM Macintosh System Requirements To use your printer and its software with a Macintosh, your system should have: ■ One of the following Macintosh models: LC475, LC575, LC630 Quadra series Centris series PowerBook® series (190, 520, 540, 550, or later) PowerBook Duo 280, 2300c/100 Performa® 475, 575, 588, 630, 5210 or later Power Macintosh® series iMac™ series (for USB connection only) ■ For serial connection: System 7.5.1 or later (7.
basics.book Page 6 Friday, January 8, 1999 11:57 AM ENERGY STAR Compliance As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The EPA ENERGY STAR office equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.
basics.book Page 7 Friday, January 8, 1999 11:57 AM Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the printer safely and effectively: ■ Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer. Always turn the printer off using the P power button. Don’t switch off the power strip, or unplug the printer until the power light is off.
basics.book Page 8 Friday, January 8, 1999 11:57 AM ■ Unplug the printer and refer servicing to qualified service personnel under the following conditions: If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the case damaged; if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.
basics.book Page 9 Friday, January 8, 1999 11:57 AM Viewing Your Electronic Printer Manual Here are some quick guidelines for viewing your electronic printer manual using Adobe Acrobat® Reader. Opening Your Electronic Manual How you open your electronic EPSON Stylus COLOR 900 Manual depends on your operating system and whether the manual is on your hard disk or CD-ROM drive.
basics.book Page 10 Friday, January 8, 1999 11:57 AM If you haven’t copied the manual to your hard disk, insert the printer software CD-ROM in your CD-ROM drive. Then follow the instructions below for your operating system: ■ Windows 95, 98, and NT: Click Start, select Run, and type D:\EPSON (where D is your CD-ROM drive letter). At the Main Menu, select View Electronic Documentation, then view and copy the manual by selecting the options on the next screen.
basics.book Page 11 Friday, January 8, 1999 11:57 AM Navigating an Electronic Manual When you open an electronic manual, you’ll see this toolbar: Bookmarks and Page First Page Previous Page Last Page Next Page There are several ways to navigate through electronic manuals: ■ click on hot topics, which are usually underlined or displayed in a different color. To find out if a topic is hot, move your cursor over it.
basics.book Page 12 Friday, January 8, 1999 11:57 AM Printing from Start to Finish Here’s what you need to do to print a basic document—such as a memo, newsletter, or photograph—from loading the paper to selecting print settings to controlling print jobs. Follow the step-by-step instructions for your operating system in these sections: ■ “Printing with Windows” below ■ “Printing with a Macintosh” on page 17 For instructions on using special papers such as EPSON Photo Paper or envelopes, see page 26.
basics.book Page 13 Friday, January 8, 1999 11:57 AM Printing with Windows 1. Make sure your printer and computer are turned on. 2. Load a stack of plain paper with the printable side up and place it against the right edge guide. Then slide the left edge guide against the paper’s left edge, making sure the stack is lower than the arrow on the guide. If you are using letterhead or preprinted paper, be sure the top of the paper feeds into the printer first.
basics.book Page 14 Friday, January 8, 1999 11:57 AM 6. If your application’s Print dialog box contains a Properties button, click Properties and go to step 7. If you see a Setup, Printer, or Options button, click it. Then click Properties on the next screen. In Windows 3.1, you won’t see a Properties button; just click Setup, Printer, or Options until you see the window in step 7. 7. Now you see the printer settings dialog box.
basics.book Page 15 Friday, January 8, 1999 11:57 AM 8. Check the following settings: ■ Make sure the Media Type is set to Plain paper. (If you load a different type of paper, select the corresponding Media Type for it, as described on page 29. For instructions on loading special paper, see page 26.) ■ Make sure Ink is set to Color if you want to print in color. ■ Set the Mode option to Automatic. This is the easiest way to get good printing results for all kinds of documents, on all types of paper.
basics.book Page 16 Friday, January 8, 1999 11:57 AM 10. Click the Layout tab (not available with Windows 3.1) if you want to reduce or enlarge your printed image, print multiple pages on one sheet of paper, or add a watermark. Reduce/Enlarge, Print Layout, and Watermark settings 11. Click OK until you see the Print dialog box again. 12. Click OK to start printing. After a moment, the Progress Meter (Despooler in Windows 3.1) appears and shows the progress of your print job.
basics.book Page 17 Friday, January 8, 1999 11:57 AM Printing with a Macintosh 1. Make sure your printer and Macintosh are turned on. 2. Load a stack of plain paper with the printable side up and place it against the right edge guide. Then slide the left edge guide against the paper’s left edge, making sure the stack is lower than the arrow on the guide. If you are using letterhead or preprinted paper, be sure the top of the paper feeds into the printer first.
basics.book Page 18 Friday, January 8, 1999 11:57 AM 6. Now open the File menu and choose Print. You see the main printer settings dialog box: Ink setting Media Type setting Automatic mode setting Quality/Speed slider 7. Check the following settings: 18 ■ Make sure the Media Type is set to Plain Paper. (If you load a different type of paper, select a corresponding Media Type for it, as described on page 29. For instructions on loading special paper, see page 26.
basics.book Page 19 Friday, January 8, 1999 11:57 AM 8. Click the Layout icon if you want to reduce or enlarge your printed image, print multiple pages on one sheet of paper, or add a watermark. 9. Click the Background Printing icon if you want to prioritize or schedule your print job for printing. 10. Click the Preview icon, then click the Preview button that appears, if you want to preview how your layout and other settings will look.
basics.book Page 20 Friday, January 8, 1999 11:57 AM 11. Click Print to start printing. If you turned on background printing, you see the EPSON Monitor3 dialog box to show you the print job’s progress. You can cancel , pause , or restart your print jobs as necessary. Job currently printing Jobs waiting to print Click to set priorities or print times for waiting print jobs For more information on printing, see the electronic EPSON Stylus COLOR 900 Manual.
basics.book Page 21 Friday, January 8, 1999 11:57 AM Follow these steps to print with custom project types: 1. Create your image or document in your application software. 2. Access the printer settings dialog box as described in “Printing with Windows” on page 13 or “Printing with a Macintosh” on page 17. 3. Choose the Media Type you want to print on. (If you’re not sure which setting to choose, see “Selecting the Correct Media Type” on page 29.) 4. Choose Color or Black ink. 5. Click Custom (in Windows 3.
basics.book Page 22 Friday, January 8, 1999 11:57 AM Always choose your Media Type and Ink setting before you select a custom project type. Some project types may not be available with the Media Type or Ink settings you choose. Printing with PhotoEnhance3 or PhotoEnhance™ may take longer on some systems and images. 6. Choose the right setting for your project and Media Type following these guidelines: ■ PhotoEnhance3 (Windows 95, 98, NT, or Macintosh) or PhotoEnhance (Windows 3.
basics.book Page 23 Friday, January 8, 1999 11:57 AM Using the Advanced Dialog Box For maximum control over your project, you can customize your print settings and special effects. You can even save your custom settings as a group so you can use them whenever you print a similar project. For more information, see your electronic EPSON Stylus COLOR 900 Manual. 1. Create your image or document in your application software.
basics.book Page 24 Friday, January 8, 1999 11:57 AM 3. Choose the Media Type and Ink settings you want to use. These settings are the same as the ones you selected on the main printer settings dialog box. You can change them here as you customize your settings, if needed. The available Print Quality settings may be limited by the Media Type you choose. 4. Choose one of the following Print Quality options: ■ Economy: For low-resolution rough drafts on plain paper. Saves ink.
basics.book Page 25 Friday, January 8, 1999 11:57 AM 7. Select a color management system (the availability depends on your operating system): ■ Color Adjustment mode lets you choose just the level of adjustment you need, from Automatic mode to No Color Adjustment (for using other color management software). You can then individually adjust the levels of Brightness, Contrast, and Saturation in your image, and increase or decrease the amount of Cyan, Magenta, and Yellow inks used to print your image.
basics.book Page 26 Friday, January 8, 1999 11:57 AM Using Special Papers How can you get the best-looking photos, most vivid colors, and sharpest text? Always use EPSON’s special ink jet papers. To show you how much difference EPSON paper can make, we’ve included some free samples. Check out the EPSON Photo Paper Pack that came with your printer. Then follow the instructions below to print your favorite photos and documents on EPSON paper.
basics.book Page 27 Friday, January 8, 1999 11:57 AM If you’re using 4 × 6-inch Photo Paper, follow these steps: 1. Load the paper against the right edge guide with the glossy side facing up and the perforated margins positioned as shown: You can load up to 20 sheets of 4 × 6-inch Photo Paper at a time. Make sure you place the included support sheets A and B beneath the stack, but don’t print on them. 2. Slide the left edge guide against the left edge of the paper. 3.
basics.book Page 28 Friday, January 8, 1999 11:57 AM Envelopes You can load up to 10 envelopes at a time. Load the envelope flap edge first and printable side up. Place it against the right edge guide and adjust the left edge guide as shown here. You may get better results if you press each envelope flat before loading it, or try loading one envelope at a time. Select Plain paper as the Media Type and choose the correct envelope size as the Paper Size setting in the printer software.
basics.book Page 29 Friday, January 8, 1999 11:57 AM Selecting the Correct Media Type When you print on special media, you need to be careful about choosing the correct Media Type setting in your printer software. Check the table below if you’re not sure which setting to choose. For details on loading special media, see your electronic EPSON Stylus COLOR 900 Manual. For this media name . . . Select this Media Type setting . . .
basics.book Page 30 Friday, January 8, 1999 11:57 AM Using Your Printer with DOS To use your printer with DOS, you’ll need to follow the steps here for: ■ selecting a printer driver in each application ■ changing control panel settings, if necessary. If you need to clean the print head, use the printer’s control panel as described on page 50.
basics.book Page 31 Friday, January 8, 1999 11:57 AM Control Panel Default Settings Your printer includes internal default settings that are active whenever you turn on the printer. These settings control functions such as print direction and loading position. Because they are preset to the most likely settings you’ll want to use, you probably won’t need to change them. If you do need to change the settings, see “Changing the Default Settings” on page 34.
basics.book Page 32 Friday, January 8, 1999 11:57 AM Settings Options I/F mode You may need to change the I/F mode so that your printer and computer can communicate properly. Auto, Parallel, Serial, USB, Optional Auto: printer automatically selects the interface that is receiving data, and uses that interface until the end of the print job. Allows you to share the printer among multiple computers without changing the interface mode.
basics.book Page 33 Friday, January 8, 1999 11:57 AM Settings Options Software Specifies the type of control codes you want to use to control the printer. If you select ESC/P 2, the printer emulates an EPSON ESC/P 2 printer. If you select IBM X24E, the printer operates as an IBM Proprinter™ X24E. If possible, select EPSON ESC/P 2 in your application programs. This will allow you to use the most advanced font and graphics handling available.
basics.book Page 34 Friday, January 8, 1999 11:57 AM Settings Options Character table Character tables contain the characters and symbols used in different languages. The printer prints text based on the selected character table.
basics.book Page 35 Friday, January 8, 1999 11:57 AM 6. After making your changes, exit default-setting mode by turning off the printer. You may exit default-setting mode any time by turning off the printer. Any changes you have made remain in effect until you change them again. If you want to check the current default settings, enter default-setting mode again and print the current settings. Current settings are indicated with arrows.
basics.book Page 36 Friday, January 8, 1999 11:57 AM Scalable Fonts The size of the Roman, Sans Serif, Roman T, and Sans Serif H fonts can be selected from 8 to 32 points in 2-point increments through your software or by sending an ESC/P 2 command. See the documentation that came with your application for information on selecting the size of scalable fonts.
basics.book Page 37 Friday, January 8, 1999 11:57 AM 3. After installing the utility, type C:\EPCALIB2 (where C is your hard disk drive letter). Then press Enter. The following window appears: 4. Make sure EPSON Stylus COLOR 900 is selected. Click Next, then follow the directions on the screen to align the print head. Aligning the Print Head Using the Control Panel Buttons If you cannot use the print head alignment utility program that came with your printer, follow these steps to align the print head. 1.
basics.book Page 38 Friday, January 8, 1999 11:57 AM Configuring for a Network Before you can use your printer on a network, you must configure your computer as described in the following sections.
basics.book Page 39 Friday, January 8, 1999 11:57 AM If a dialog box requesting the Windows 95 or 98 CD-ROM appears, insert the CD-ROM in the CD-ROM drive, then follow the messages on the screen. If a dialog box appears requesting you to restart your computer, do so. Then open the Printer folder, and continue with step 6. 5. In the Control Panel, double-click Printers. 6. Right-click the EPSON Stylus COLOR 900 icon, then click Sharing on the File menu. 7. Click the Shared As radio button.
basics.book Page 40 Friday, January 8, 1999 11:57 AM Windows NT 4.0 Users This section is written for users on a small network. If you are on a large network and would like to share your printer, consult your network administrator. This section tells you how to set up your printer so that other computers on the network can use it. First, you need to set up the printer as a shared printer on the computer to which the printer is connected.
basics.book Page 41 Friday, January 8, 1999 11:57 AM 3. Click Shared and enter the Share Name. 4. Click OK. Accessing the Printer Through a Network To access your printer from another computer on the network, follow these steps. Your printer must be set up as a shared resource on the computer to which it is directly connected before you can access it from another computer. 1. On each computer from which you want to access the printer, click Start, point to Settings, and click Printers . 2.
basics.book Page 42 Friday, January 8, 1999 11:57 AM 3. Click Network printer server, then click Next. 4. Double-click the icon of the computer that is directly connected to the printer. Then click the printer’s icon. Be sure to confirm all network settings with the network administrator. 5. Click OK and follow the on-screen instructions.
basics.book Page 43 Friday, January 8, 1999 11:57 AM Macintosh Users This section tells you how to set up the printer so that you can use it on an AppleTalk ® network. First, you need to install the printer software on the computers in the network, following the instructions on the Start Here card. Then, you must select the printer in the Chooser. Selecting the Printer in the Chooser 1. Turn on your printer. 2. Open the Chooser from the Apple menu and click the SC 900(AT) icon. 3.
basics.book Page 44 Friday, January 8, 1999 11:57 AM Using Printer Software Diskettes If your computer doesn’t have a CD-ROM drive, you can download the driver or order printer software diskettes from EPSON, as described in the next section. Once you have your diskettes, follow the steps on page 45 to install the printer software. Only the printer driver software is available on diskette.
basics.book Page 45 Friday, January 8, 1999 11:57 AM Fax: Send the following information by fax to EPSON at (310) 782-5266: ■ Name and Company name Street address (no P.O. boxes please) City, State and ZIP code ■ Daytime telephone number ■ Payment method (VISA, MasterCard, or American Express) Card number and expiration date Be sure to sign your fax; it is required for the credit card purchase ■ Printer name (EPSON Stylus COLOR 900) ■ Operating system (Window 3.
basics.book Page 46 Friday, January 8, 1999 11:57 AM IMPORTANT: If you connected your printer using the parallel port and you see a screen telling you that Windows has detected your printer and asking you to install a driver diskette, ALWAYS select Cancel. You cannot install your software that way. 4. Insert the EPSON printer software diskette 1. 5. Click Start, select Run, and type A:\Setup (where A is your diskette drive letter). Then click OK. 6.
basics.book Page 47 Friday, January 8, 1999 11:57 AM Installing Macintosh Software 1. Make sure your printer and Macintosh are turned off. 2. Turn on your Macintosh and wait until you see the desktop icons, then turn on your printer. 3. Insert the EPSON printer software diskette 1. 4. If necessary, double-click the Disk1 icon to open the diskette window. Then double-click the Installer icon. 5. Click Continue. 6. Click Install and follow the on-screen instructions to install your printer driver.
basics.book Page 48 Friday, January 8, 1999 11:57 AM Maintaining Your Printer This section describes the most common maintenance procedures you’ll need to perform to keep your printer working at its best and to prepare it for moving. Just follow the instructions in this chapter for: ■ cleaning the print head ■ replacing an ink cartridge ■ aligning the print head ■ transporting the printer For more details, see your electronic EPSON Stylus COLOR 900 Manual as described on page 9.
basics.book Page 49 Friday, January 8, 1999 11:57 AM Using the Head Cleaning Utility Follow these steps to run the Head Cleaning utility: 1. Make sure the printer is turned on but not printing, and both the B black and A color ink out lights are off. 2. Access the printer settings dialog box as described in “Printing with Windows” on page 13 or “Printing with a Macintosh” on page 17. 3. Click the Utility tab (Windows) or the Utility icon (Macintosh). 4. On the Utility menu, click the Head Cleaning icon.
basics.book Page 50 Friday, January 8, 1999 11:57 AM Using the Control Panel Follow these steps to clean the print head: 1. Make sure the printer is turned on but not printing, and both the B black and A color ink out lights are off. 2. Press the R cleaning button and hold it down for three seconds. Cleaning takes a little over a minute, during which the printer makes some noise and the P power light flashes.
basics.book Page 51 Friday, January 8, 1999 11:57 AM Examining the Nozzle Check Pattern Examine the nozzle check pattern you print. It should look something like this: missing dots Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If your printout looks okay, you’re done. If any dots are missing, as shown to the right, clean the print head again; see page 48 for instructions.
basics.book Page 52 Friday, January 8, 1999 11:57 AM When you need new ink cartridges, contact your dealer or call EPSON Accessories at (800) 873-7766 (U.S. sales only). Or visit our web site at www.epsonsupplies.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. If you need to replace an ink cartridge before the lights flash (because the ink is too old, for example) follow the instructions in “Replacing an Outdated Ink Cartridge” on page 54.
basics.book Page 53 Friday, January 8, 1999 11:57 AM To avoid damaging the printer, never move the print head by hand. Don’t open the clamp or remove a cartridge except to replace it with a new one. Once you remove a cartridge, you can’t reuse it, even if it contains ink. 5. Pull up the ink cartridge clamp. The cartridge rises up from its holder. 6. Lift the cartridge out of the printer and dispose of it carefully. If ink gets on your hands, wash them thoroughly with soap and water.
basics.book Page 54 Friday, January 8, 1999 11:57 AM Replacing an Outdated Ink Cartridge If an ink cartridge is more than six months old, you may need to replace it. How can you tell? You may notice that your printouts don’t look as good as they used to. If print quality doesn’t improve after cleaning and aligning the print head, you can replace one or both cartridges. Follow these steps to replace an ink cartridge before the B black or A color ink out light is flashing or on: 1.
basics.book Page 55 Friday, January 8, 1999 11:57 AM 6. Pull up the ink cartridge clamp. The cartridge rises up from its holder. 7. Lift the cartridge out of the printer and dispose of it carefully. If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. 8. Lower the new ink cartridge into its holder with the label facing up and toward the back of the printer. 9. Press down the ink cartridge clamp until it locks in place. 10.
basics.book Page 56 Friday, January 8, 1999 11:57 AM Aligning the Print Head If your printouts contain misaligned vertical lines, you may need to align the print head. Your printer must be connected to a local port, not on a network, to use the Print Head Alignment utility. If you are using DOS, follow the instructions on page 36 instead. Follow these steps: 1. Make sure the printer is turned on and letter-size paper is loaded. Load paper that’s at least 8.27 inches (210 mm) wide.
basics.book Page 57 Friday, January 8, 1999 11:57 AM Cleaning the Printer To keep your printer working at its best, you should clean it several times a year. Follow these steps: 1. Turn off the printer, unplug the power cord, and disconnect the printer cable. 2. Remove all the paper from the sheet feeder. 3. Clean the exterior of the printer with a soft, damp cloth. 4. Clean ink out of the printer’s interior with a soft, damp cloth. Don’t touch the gears inside the printer.
basics.book Page 58 Friday, January 8, 1999 11:57 AM Transporting the Printer If you move your printer some distance, you need to prepare it for transportation in its original box. Follow these steps: To avoid damage, always leave the ink cartridges installed when transporting the printer. Be sure to remove the tape used in step 4 after installing the printer in its new location. 1. Turn on the printer and wait until the print head locks in the far right position. Then turn off the printer. 2.
basics.book Page 59 Friday, January 8, 1999 11:57 AM Problem Solving This section gives you the basics for diagnosing and solving printer problems. First see “Diagnosing Printer Problems” below to help determine what the cause of the problem may be. Then see “Problems and Solutions” on page 62 for solutions to common setup and software problems. There are additional problem solving tips in the “Troubleshooting” section of your electronic EPSON Stylus COLOR 900 Manual.
basics.book Page 60 Friday, January 8, 1999 11:57 AM Follow these guidelines when the control panel lights come on or flash: 60 P is on The P power light is on when the printer is on and ready to print. It flashes when the printer is receiving a print job or performing a maintenance operation, such as cleaning the print head. S flashes When the S paper out light flashes, you have a paper jam. Turn off the printer and gently pull out all paper.
basics.book Page 61 Friday, January 8, 1999 11:57 AM Running a Printer Check You can run a printer check to determine whether the problem comes from the printer itself or some other source. Follow these steps to run the printer check: 1. Make sure both the printer and computer are turned off. 2. Disconnect the interface cable from the printer. 3. Make sure paper is loaded in the printer. Load paper that’s at least 8.27 inches (210 mm) wide.
basics.book Page 62 Friday, January 8, 1999 11:57 AM Problems and Solutions Here are some basic troubleshooting tips if you have any problems setting up your printer, installing software, or getting good print quality. Problems Setting Up the Printer or Installing Its Software If you installed the ink cartridges and the printer started making noise . . . ■ ■ The first time you install ink cartridges, the printer must charge its ink delivery system for a couple minutes.
basics.book Page 63 Friday, January 8, 1999 11:57 AM If your printer icon doesn’t appear in the Chooser (Macintosh) . . . ■ Your Macintosh has extension conflicts. Disable Quick Draw GX in the Extensions Manager. Make sure EPSON Monitor3 and SC 900 are enabled, and then restart your Macintosh. If you want to verify your USB software installation on Windows 98 . . . You may have too many items in the Chooser. Delete any unused items and check the Chooser again.
basics.book Page 64 Friday, January 8, 1999 11:57 AM Problems Getting Good Print Quality If you see horizontal banding . . . 64 If you see vertical banding . . . ■ Make sure the print head nozzles are not clogged. To clean the print head, see page 48. ■ Make sure the print head nozzles are not clogged. To clean the print head, see page 48. ■ Make sure the Media Type setting matches the paper you loaded. See page 29 for guidelines. ■ Run the Print Head Alignment utility.
basics.book Page 65 Friday, January 8, 1999 11:57 AM If your printout is blurry or smeared . . . ■ Make sure your paper isn’t damp or loaded face down (the printable side should be loaded face up). If it’s damp, reload a new stack of paper. ■ Use a support sheet with special media or try loading your media one sheet at a time. ■ Make sure your paper or media meets the specifications listed in your electronic EPSON Stylus COLOR 900 Manual. ■ Run the Print Head Alignment utility.
basics.book Page 66 Friday, January 8, 1999 11:57 AM If your printout contains incorrect characters . . . If your printout contains incorrect or missing colors . . . ■ Make sure the Ink setting is set to Color for color images. ■ Make sure the print head nozzles are not clogged. To clean the print head, see page 48. ■ Make sure the ink cartridges aren’t low on ink or too old. If either ink out light is flashing, replace the ink cartridge; see page 51.
basics.book Page 67 Friday, January 8, 1999 11:57 AM Uninstalling Printer Software If you need to uninstall and reinstall your printer software, follow the steps for your operating system. Uninstalling Windows 95, 98, or NT Software If you uninstall and then reinstall the printer software in Windows 95, 98, or NT 4.0, you must also uninstall and then reinstall Status Monitor 2 so it can recognize your printer.
basics.book Page 68 Friday, January 8, 1999 11:57 AM Uninstalling Windows 3.1 Software 1. Double-click the Main program group icon, then double-click the Control Panel icon. 2. Double-click Printers. 3. Select EPSON Stylus COLOR 900 in the Installed Printers list and click the Remove button. 4. To reinstall your software, see the Start Here card. Uninstalling Macintosh Software 1. Insert the printer software CD-ROM in your drive. 2. Double-click the EPSON Printer Driver Installer icon. 3.
basics.book Page 69 Friday, January 8, 1999 11:57 AM Where To Get Help EPSON provides technical assistance through automated telephone services and electronic support services 24 hours a day, as listed in the following tables: Automated telephone services Service Access EPSON SoundAdviceSM For pre-recorded answers to commonly asked questions about EPSON products 24 hours a day, seven days a week, call (800) 922-8911.
basics.book Page 70 Friday, January 8, 1999 11:57 AM To speak to a technical support representative, dial: ■ U.S.: (310) 787-6346, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday ■ Canada: (905) 709-2567, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday Toll or long distance charges may apply.
basics.book Page 71 Friday, January 8, 1999 11:57 AM Index Numerics 360 dpi Ink Jet Paper, 29 Color management settings, 25 ColorSync setting, 22, 25 Custom project types, 20 to 22 A D Accessories, 70 Adobe Acrobat Reader, 9 to 11 Advanced mode, 23 to 25 Advanced settings print quality, 23 to 25 project types, 20 to 22 special effects, 23 to 25 Aligning print head DOS, 36 to 37 Windows and Macintosh, 56 Automatic mode Macintosh, 18 Windows, 15 Despooler, Windows 3.
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basics.book Page 75 Friday, January 8, 1999 11:57 AM Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
basics.book Page 76 Friday, January 8, 1999 11:57 AM FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
insdbck.fm Page 79 Friday, January 8, 1999 1:56 PM How to Order EPSON Ink and Paper To order EPSON ink cartridges, paper, and other printing media, contact your dealer or call EPSON Accessories at (800) 873-7766 (U.S. sales only). Or visit our web site at www.epsonsupplies.com (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.
