Color Ink Jet Printer Color Ink Jet Printer Daily Use Printed in Japan 00.XX-XX Daily Use 4012157 Rev.0 cover-F DICF43 4012157 cover-F 4012157 cover-F Rev.0 PMS265 Rev.0 DIC2425 4012157-00 XXX 4012157 Rev.
L R4C624 Rev_C A5 size 6/15/00 FRONT.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ Where to Find Information Setup Guide This guide will help you set up and begin using your printer. It includes information on setting up your printer and installing the printer software. Daily Use Guide This guide provides information on daily printer operation. It also contains troubleshooting tips and customer support information.
L R4C624 Rev_C A5 size 6/15/00 FRONT.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer.
L R4C624 short.bk Rev_C A5 size 6/15/00 FRONT.FM Pass 0 ii Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 SHORT.TOC Pass 0 R Contents Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 A Few Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L R4C624 short.bk Rev_C A5 size 6/15/00 SHORT.TOC Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Typical Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . .
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 SAFE.FM Pass 0 R Safety Instructions Important Safety Instructions Read all of these instructions before using your printer. Also be sure to follow all warnings and instructions marked on the printer. ❏ Do not block or cover the openings in the printer’s cabinet. Do not insert objects through the slots. ❏ Do not spill liquid on the printer.
L R4C624 short.bk Rev_C A5 size 6/15/00 SAFE.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ ❏ Unplug the printer and refer servicing to qualified service personnel under the following conditions: The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the cabinet damaged; the printer does not operate normally or exhibits a distinct change in performance.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 SAFE.FM Pass 0 R ❏ Always turn the printer off using the P power button. When this button is pressed, the P power light flashes briefly and then goes off. Do not unplug the printer or turn off the power to the outlet until the P power light stops flashing.
L R4C624 short.bk Rev_C A5 size 6/15/00 SAFE.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ ❏ Do not dismantle the ink cartridges. Doing so can damage the print head. ❏ After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it. ❏ Store ink cartridges in a cool, dark place.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 SAFE.FM Pass 0 R ❏ Leave enough room around the printer to allow for sufficient ventilation. ❏ Place the printer near a wall outlet where the plug can be easily unplugged. ❏ Do not place the printer in a dusty area. Note for French-speaking users: Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement.
L R4C624 short.bk Rev_C A5 size 6/15/00 SAFE.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ Safety information w Warning: This appliance must be earthed. Refer to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 SAFE.FM Pass 0 R Warnings, Cautions, and Notes w c Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer.
L R4C624 short.bk Rev_C A5 size 6/15/00 PARTS.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 PARTS.FM Pass 0 R Buttons Button Function P Turns the printer on and off. power Clears the printer's memory if pressed twice while the power is on. E Loads or ejects paper if pressed and released within 2 seconds. load/eject Resumes printing if pressed and released after a paper out error.
L R4C624 short.bk Rev_C A5 size 6/15/00 PAPER.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ Loading Special Paper, Envelopes, and Other Media Loading Special Paper and Other Media When loading special media distributed by EPSON, read the instruction sheets packed with the media first and keep the following points in mind. For more details on using these kinds of media, see “Paper Handling” in the online Reference Guide.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 PAPER.FM Pass 0 R ❏ The loading capacity for EPSON special media is explained below. Glossy Paper - Photo Weight One sheet at a time. Archival Matte Paper One sheet at a time. Up to 20 sheets at a time for A4 size paper. Premium Semigloss Photo Paper One sheet at a time.
L R4C624 short.bk Rev_C A5 size 6/15/00 PAPER.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ ❏ Load envelopes flap edge first with the flap side down, as shown in the illustration. Available envelopes sizes are: No.10, DL, C6, 132 mm × 220 mm ❏ Do not use envelopes that are curled or folded. Make sure to flatten the envelope flaps before loading. Also avoid using envelopes that are too thin; they may curl during printing.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 SOFTW.FM Pass 0 R Printing with Windows Printer Software Introduction The printer software which comes with your printer includes a printer driver and printer utilities. The printer driver lets you choose from a wide variety of settings to get the best results from your printer. The printer utilities help you check the printer and keep it in top operating condition.
L R4C624 short.bk Rev_C A5 size 6/15/00 SOFTW.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ When you access the printer software from the Start menu, the settings you make apply to all of your Windows applications. From Windows applications Follow the steps below to access the printer software. 1. From the File menu, click Print or Print Setup. 2. In the dialog box that appears, click Printer, Setup, Options, or Properties.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 SOFTW.FM Pass 0 R The Mode settings on the Main menu are arranged to give you four levels of control over the printer driver, as explained below. Automatic This mode provides the quickest and easiest way to start printing. See “Using the Automatic mode” on page 17. PhotoEnhance This mode lets you choose from a variety of image-correction settings specially designed for photos.
L R4C624 short.bk Rev_C A5 size 6/15/00 SOFTW.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ On the Main menu, select the Media Type setting that matches the media which is loaded in the printer. To find out what Media Type you are using, find your media in the list below, and refer to the corresponding Media Type under which it is grouped (shown in larger type). For some media, there are several Media Type settings to choose from.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 SOFTW.FM Pass 0 R Using the Automatic mode When Automatic is selected as the Mode setting on the Main menu, the printer driver takes care of all detailed settings based on the current Media Type and Ink settings. To make the Ink setting, select Color to print in color, or Black to print in blackand-white or grayscale.
L R4C624 short.bk Rev_C A5 size 6/15/00 SOFTW.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ Using the PhotoEnhance mode The PhotoEnhance mode provides a variety of image-correction settings that you can apply to your photo images before printing. PhotoEnhance does not affect your original data. Note: ❏ This mode is only available when printing 16-, 24-, and 32-bit color data.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 SOFTW.FM Pass 0 People This setting is best for photos of people. Nature This setting is best for outdoor scenery such as mountains, sky, and oceans. Soft Focus This setting makes your photos look as if they were taken with a soft-focus lens. Sepia This setting applies a sepia tone to your photos.
L R4C624 short.bk Rev_C A5 size 6/15/00 SOFTW.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ You can select from the following ready-made settings. Text/Graph This setting is good for printing presentation documents such as graphs and charts. Draft This setting is best for printing drafts of text. ICM (For Windows 95 and 98) This setting automatically adjusts the printout colors to match the colors on your screen.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 SOFTW.FM Pass 0 R Previewing Your Printout Select the Print Preview check box on the Main menu to see a preview of your document before printing.
L R4C624 short.bk Rev_C A5 size 6/15/00 SOFTW.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ When you send a print job to the printer, the Print Preview window opens, allowing you to make changes before printing. The Preview dialog box contains several icon buttons which you can use to perform the following functions: 22 Drag ’n’ drop Clicking this button lets you select and move watermarks.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 SOFTW.FM Pass 0 Printable area on/off Clicking this button displays a rectangle on the page being previewed. This rectangle is the printable area for the page. The printer cannot print anything which is outside of this rectangle. Press the icon button again to turn this feature off.
L R4C624 short.bk Rev_C A5 size 6/15/00 SOFTW.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ ❏ Specify which pages in the document you would like printed using the Add and Remove features. To add or remove a page, you must first click the page icon in the list appearing on the left side of the preview window. Then add or remove it using the commands in the Print Options menu.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 SOFTW.FM Pass 0 R Accessing help from the Windows Start menu Click the Start button, point to Programs and Epson (for Windows 98 and 95) or EPSON Printers (for Windows NT 4.0), then click EPSON Stylus Photo 2000P Help. The help contents window opens.
L R4C624 short.bk Rev_C A5 size 6/15/00 SOFTM.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ Printing with Macintosh Printer Software Introduction The printer software which comes with your printer includes a printer driver and printer utilities. The printer driver lets you choose from a wide variety of settings to get the best results from your printer. The printer utilities help you check the printer and keep it in top condition.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 SOFTM.FM Pass 0 R Background ❏ Background Printing dialog box (click the Printing icon button located in the Print dialog box) Preview icon button and then ❏ Preview dialog box (click the click Preview in the Print dialog box) The Mode settings in the Print dialog box are arranged to give you four levels of control over the printer driver, as explained below.
L R4C624 short.bk Rev_C A5 size 6/15/00 SOFTM.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ Making the Media Type setting The Media Type setting determines what other settings are available, so you should always make this setting first. In the Print dialog box, select the Media Type setting that matches the paper you loaded in the printer.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 SOFTM.FM Pass 0 R Note: The availability of special media varies by location. Using the Automatic mode When Automatic is selected as the Mode setting in the Print dialog box, the printer driver takes care of all detailed settings based on the current Media Type and Ink settings.
L R4C624 short.bk Rev_C A5 size 6/15/00 SOFTM.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ Using the PhotoEnhance mode The PhotoEnhance mode provides a variety of image-correction settings that you can apply to your photos before printing. PhotoEnhance does not affect your original data. Note: ❏ This mode is only available when printing 32-bit color data.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 SOFTM.FM Pass 0 R If you are printing photos taken with a digital camera, you can also select the Digital Camera Correction check box to give your printed images the smooth, natural appearance of photographs taken with a film camera. Using the Custom mode The Custom mode offers ready-made settings designed for printing text and graphs and for applying a color-matching method.
L R4C624 short.bk Rev_C A5 size 6/15/00 SOFTM.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ 1. Verify that the Media Type and Ink settings in the Print dialog box are correct. For details, see “Making the Media Type setting” on page 28. 2. Select the Custom radio button in the Print dialog box. This enables the Custom Settings list, located to the right of the Custom radio button. 3.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 SOFTM.FM Pass 0 R 3. Click the Preview button. The Preview dialog box appears and displays a preview of your document. The Preview dialog box contains six icon buttons you can use to perform the following functions. Selection Clicking this button lets you select, move, and resize watermarks. Zoom Clicking this button enlarges or reduces the size of the previewed page.
L R4C624 short.bk Rev_C A5 size 6/15/00 SOFTM.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ If you are not satisfied with the appearance of the image, click Cancel. The Preview and Print dialog boxes close with the current print settings preserved. Open the Print dialog box again to make additional changes to the print settings. Saving print data in files You can save print data in a file by using the Save File icon button in the Print dialog box.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 INK.FM Pass 0 R Replacing Ink Cartridges This printer uses ink cartridges equipped with IC chips. The IC chip accurately monitors the amount of ink used by each cartridge, so even if a cartridge is removed and later reinserted, all of its ink can be used.
L R4C624 short.bk Rev_C A5 size 6/15/00 INK.FM Pass 0 w Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ Warning: ❏ Keep ink cartridges out of the reach of children. Do not allow children to drink from or otherwise handle the cartridges. ❏ Be careful when you handle the used ink cartridges, as there may be some ink around the ink supply port. If ink gets on your skin, wash the area thoroughly with soap and water.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 INK.FM Pass 0 R To replace an ink cartridge using the orange ink cartridge replacement button, follow the steps below. Note: You can also replace an ink cartridge from your computer using EPSON Status Monitor 3. Click the How to button in the Status Monitor’s Printer Status window, then follow the on-screen instructions. 1. Make sure the printer is on.
L R4C624 short.bk Rev_C A5 size 6/15/00 INK.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ 4. Lift up the clamp that holds the cartridge you want to replace as far as it will go. The cartridge rises partly out of the cartridge holder. The illustration shows color ink cartridge replacement. To replace the black ink cartridge, lift up only the smaller clamp on the left. 5. Lift the cartridge out of the printer and dispose of it properly.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 INK.FM Pass 0 R 6. Remove the new ink cartridge from its protective bag. Next, remove only the yellow tape seal from the cartridge.
L R4C624 short.bk Rev_C A5 size 6/15/00 INK.FM Pass 0 c Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ Caution: ❏ You must remove the yellow tape seal from the cartridge before installing it; otherwise, the cartridge will become unusable and you will be unable to print. ❏ If you have installed an ink cartridge without removing the yellow tape seal, you must remove the cartridge and install a new one.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 INK.FM Pass 0 R Do not touch this part. 7. Align the tabs on the ink cartridge so that they are resting on the tabs protruding from the base of the opened ink cartridge clamp. Do not apply excessive force to the cartridge.
L R4C624 short.bk Rev_C A5 size 6/15/00 INK.FM Pass 0 c Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ Caution: Make sure the ink cartridge tabs are not under the tabs protruding from the base of the opened ink cartridge clamp, as this could damage the clamp. 8. Press down on the ink cartridge clamp until it locks into place. The illustration shows color ink cartridge replacement.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 INK.FM Pass 0 R 9. Press the orange ink cartridge replacement button. The printer moves the print head and begins charging the ink delivery system. This process takes about one minute to complete.
L R4C624 short.bk Rev_C A5 size 6/15/00 MAINT.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ Maintenance Checking the Print Head Nozzles If you find that the printed image is unexpectedly faint or colors in the printed image are missing, you may be able to identify the problem by checking the print head nozzles.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 MAINT.FM Pass 0 R 3. Follow the instructions on your screen. Using the control panel buttons Follow the steps below to check the print head nozzles using the control panel buttons. 1. Turn off your printer. 2. Make sure that A4 or Letter size paper is loaded in the sheet feeder. 3.
L R4C624 short.bk Rev_C A5 size 6/15/00 MAINT.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ The printer prints an operation check page that includes your printer’s ROM version information, the ink counter code, and a nozzle check pattern. Below are sample printouts. Good sample Print head needs to be cleaned Segments are missing The above sample is in black and white, but the actual test prints in color (CMYK).
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 MAINT.FM Pass 0 R Note: ❏ Print head cleaning uses both color and black ink. To avoid wasting ink, clean the print head only if print quality declines. For example, clean the print head if the printout is blurry or the color is incorrect or missing. ❏ Use the Nozzle Check utility first to confirm that the print head needs to be cleaned. This saves ink.
L R4C624 short.bk Rev_C A5 size 6/15/00 MAINT.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ 2. Click the Utility icon button in the Print or Page Setup dialog box, then click the Head Cleaning button. 3. Follow the on-screen instructions. Using the control panel buttons Follow the steps below to clean the print head using the control panel buttons. 1. Make sure that the P power light is on and that both the B black and A color ink out lights are off.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 MAINT.FM Pass 0 R 3. When the P power light stops flashing, print a nozzle check pattern to confirm that the head is clean and to reset the cleaning cycle. If print quality hasn’t improved after repeating this procedure four or five times, turn the printer off and leave it alone overnight. Then do the head cleaning again.
L R4C624 short.bk Rev_C A5 size 6/15/00 MAINT.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ 3. Follow the messages on your screen to align the print head. For Macintosh users 1. Make sure A4 or Letter size Archival Matte Paper is loaded in the sheet feeder. 2. Click the Utility icon button in the Print or Page Setup dialog box, then click the Print Head Alignment button. 3. Follow the messages on your screen to align the print head.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.FM Pass 0 R Troubleshooting Correcting USB Problems If you are having difficulty using your printer with a USB connection, refer to the information in this section. Make sure your computer is a Windows 98 preinstalled model Your computer must be a Windows 98 pre-installed model.
L R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ If your drivers are correctly installed, EPSON USB Printer Devices should appear in the Device Manager menu. If EPSON USB Printer Devices does not appear in the Device Manager menu, click the plus (+) sign beside Other Devices to view the installed devices. If USB Printer appears under Other Devices, the USB printer device driver is not installed correctly.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.FM Pass 0 R 4. Under Other Devices, click USB Printer or EPSON Stylus Photo 2000P, then click Remove. Click OK. 5. When the following dialog box appears, click OK. Then click OK to close the Properties window. 6. Turn off the printer and restart your PC. Then, reinstall the driver from the beginning, following the instructions in the Setup Guide.
L R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ ❏ Use the recommended USB cable as described in “System Requirements” in the online Reference Guide. ❏ If you use a USB hub, connect the printer to the first tier of the hub, or connect the printer to the computer’s USB port directly. ❏ For PCs, try reinstalling the USB printer device driver and the printer software.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.FM Pass 0 R Error Indicators You can identify many common printer problems using the lights on your printer’s control panel. If your printer stops working and the lights are on or flashing, use the following table of panel light patterns to diagnose the problem, then follow the recommended solutions.
L R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ Ink out (black ink cartridge) BO The black ink cartridge is empty or not installed. Replace the black ink cartridge with a new one (T015). See “Replacing Ink Cartridges” on page 35. Wrong cartridge (black ink cartridge) The installed black ink cartridge cannot be used with this printer. Install an appropriate black ink cartridge (T015).
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.FM Pass 0 R Typical Problems and Solutions Most printer problems have simple solutions. Find the problem in the list below and apply the recommended solution. For more information, see “Troubleshooting” in the online Reference Guide. Print quality problems If you are having print quality problems, try the solutions offered here.
L R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ ❏ Make sure your paper is not damaged, dirty, or too old. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. ❏ Check the B black and A color ink out lights. If a light is flashing, replace the ink cartridge. See “Replacing Ink Cartridges” on page 35.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.FM Pass 0 R Paper feed or paper jam problems If the printer doesn’t feed paper, feeds multiple pages, or the paper is jammed, remove and reload the stack of paper, then press the E load/eject button. You may need to wait for some time before the paper is ejected, depending on the amount of print data, the paper type, and the print quality setting.
L R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ For Windows 98, 95 and NT 4.0 When you send a print job to the printer, the Progress Meter appears on your computer screen. Click the Stop button to cancel printing. For Macintosh The procedure for canceling printing for Macintosh varies, depending upon whether background printing is on or off. When background printing is on 1.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.FM Pass 0 R 2. Select the print job that you wish to cancel in the Document Name list, then click the Stop icon button to cancel the print job. 3. Press the P power button to turn off the printer. When background printing is off 1. Hold down the J command key on your keyboard and press the period (.) key to cancel the print job. 2.
L R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.FM Pass 0 R Pre Sales Enquiry Desk Our Enquiry Desk team can be contacted by calling 0800 220546 in the UK or 1 800 409132 from the Republic of Ireland, by faxing 01442 227271 in the UK or 0044 1442 227271 from the Republic of Ireland, and via Email at info@epson.co.uk.
L R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ Internet URL http://www.epson.com.au Access the EPSON Australia World Wide Web pages. Worth taking your modem here for the occasional surf! You can get the same information as offered on the EPSON FAXBACK and the EPSON Bulletin Board plus more. Your dealer Don’t forget that your dealer can often help identify and resolve problems.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.FM Pass 0 R World Wide Web (www.epson.co.in) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ) Product Enquiry and Technical Query are available. Epson India Bangalore Head Office: Phone: 080 5095465 Fax: 080 5095474 For Malaysia users Contacts for information, support and services are: World Wide Web (www.epson.com.
L R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ Epson HelpDesk Our HelpDesk team can help you with the following over the phone: Sales enquiry and product information Product usage questions or problem Enquiries on repair service and warranty For Hong Kong users To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 TRBLE.
L R4C624 short.bk Rev_C A5 size 6/15/00 OPTN.FM Pass 0 Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ Options and Consumable Products This chapter contains information on the EPSON options and consumable products that are available for your printer. Options The following options are available for your printer. Interface cables EPSON supplies the following interface cables. However, you can use any interface cable that meets these specifications.
Proof Sign-off: M.Otsuka, CRE M.Moriyama_______ N.Nomoto _______ editor name _______ R4C624 short.bk Rev_C A5 size 6/15/00 OPTN.FM Pass 0 R Consumable products The following ink cartridges and EPSON special media are available for your printer. Ink cartridges You can use the following cartridges with your printer. Black ink cartridge T015 Color ink cartridge T016 Note: The product numbers of ink cartridges may vary by location.
EPSON OVERSEAS MARKETING LOCATIONS EPSON AMERICA, INC. EPSON UK LTD. 20770 Madrona Ave. Campus 100, Maylands Avenue, P.O. Box 2842 Hemel Hempstead, Herts, Torrance, CA 90509-2842 HP2 7TJ, U.K. Phone: (800) 922-8911 Phone: (+44) 01442 261144 Fax: (310) 782-5220 Fax: (+44) 01442 227227 EPSON DEUTSCHLAND GmbH EPSON FRANCE S.A. Zülpicher Straße 6, 68 bis, rue Marjolin 40549 Düsseldorf Germany 92300, Levallois-Perret, France Phone: (0211) 56030 Phone: 33.1.40.87.37.
Color Ink Jet Printer Color Ink Jet Printer Daily Use Printed in Japan 00.XX-XX Daily Use 4012157 Rev.0 cover-F DICF43 4012157 cover-F 4012157 cover-F Rev.0 PMS265 Rev.0 DIC2425 4012157-00 XXX 4012157 Rev.
