Basic manual
62
Maintaining Your Printer
Running the Head Cleaning Utility
1. Make sure the printer is turned on but not printing, and the red
b
error light is
off. (If the red light is flashing or on, you may need to replace the ink cartridge;
see page 63 for details.)
2. Windows: Right-click the printer icon on your taskbar (in the lower right
corner of your screen). Select
Head Cleaning
.
Macintosh OS 8.6 to 9.x: Choose
File > Page Setup
or
Print
. Click the
Utility button, then click the
Head Cleaning
button.
Macintosh OS X: Open the
Applications
folder and select
EPSON Printer
Utility
. Select
SP 825
in the printer list, click
OK
, and select
Head Cleaning
.
3. Follow the instructions on the screen to
clean the print head.
Cleaning takes about 30 seconds, during
which the printer makes some noise and
the green
Processing
light flashes.
4. When the green
Processing
light stops flashing, make sure paper is loaded in the
printer and click
Print nozzle check pattern
. Then click
Print
. The nozzle check
pattern prints (see the next section for details).
5. If the nozzle check pattern has no gaps or lines, click
Finish
.
If the pattern is missing lines or has gaps, click
Clean
to clean the print head
again.
If you don’t see any improvement after cleaning three or four times, check the
solutions beginning on page 91. You can also turn off the printer and wait
overnight—this allows any dried ink to soften—and then try cleaning the print
head again.
Caution: Never turn off the printer while
the green Processing light is flashing,
unless the printer hasn’t moved or made
noise for more than 5 minutes.
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