front.
inside.
front.fm5 Page ii Friday, April 4, 1997 8:20 AM All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
front.fm5 Page iii Friday, April 4, 1997 8:20 AM FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
comoro.
comoro.
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comoro.toc Page viii Friday, April 4, 1997 8:24 AM Only the P power light is on, but nothing prints 6-7 The S paper out light is flashing or on 6-7 A B black or A color ink out light is flashing or on 6-8 The S and Plights are flashing 6-8 All the lights are flashing 6-8 The printer has finished charging the ink cartridge, but the Ppower light is still flashing 6-8 The printer software installed with Windows 3.
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intro.fm5 Page 1 Friday, April 4, 1997 8:25 AM / Introduction Your EPSON Stylus® Photo printer is the ideal output device for full-color layout proofs, digital photography, photo editing—or any imaging project you create on your computer.
intro.fm5 Page 2 Friday, April 4, 1997 8:25 AM Introduction Windows System Requirements To use your printer and its software with a PC, your system should have: Note: If you don’t have a CD-ROM drive, you can get the printer driver software on diskettes or download it through your modem. Contact EPSON as described on pages 4 and 5. ◗ An IBM® compatible PC with at least a 486 DX2/66 MHz or faster processor ◗ DOS, Windows 3.1x, Windows for Workgroups 3.
intro.fm5 Page 3 Friday, April 4, 1997 8:25 AM Introduction ◗ Double-speed CD-ROM drive (quad-speed or faster recommended) ◗ Standard Apple® System Peripheral-8 cable or equivalent (RS-422, 8-pin mini DIN male/male, Belkin F2V024 recommended) How To Use Your Manuals To set up your printer, see the Quick Setup guide. This User’s Guide contains the following information: Chapter 1 covers the basics of printing with Windows or Macintosh.
intro.fm5 Page 4 Friday, April 4, 1997 8:25 AM Introduction Warnings, Cautions, Notes, and Tips You’ll find this information throughout your manual: Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information about your printer. Tips contain additional hints for great printing. Where to Get Help EPSON provides customer support and service through a network of authorized EPSON Customer Care Centers.
intro.fm5 Page 5 Friday, April 4, 1997 8:25 AM Introduction You can purchase ink cartridges, paper, manuals, accessories, and parts from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. If you need help using software with an EPSON product, see the documentation for that program for technical support information.
intro.fm5 Page 6 Friday, April 4, 1997 8:25 AM Introduction EPSON Fax-on-Demand Service You can access EPSON’s technical information library by calling (800) 442-2110 or (800) 922-8911 and selecting the appropriate phone option. You must provide a return fax number to use Fax-on-Demand. EPSON Forum on CompuServe Members of CompuServe® can type GO EPSON at the menu prompt to reach CompuServe’s Epson America Forum.
intro.fm5 Page 7 Friday, April 4, 1997 8:25 AM Introduction Energy-saving Tips Here are a few tips you can use to be even more energy-wise: ◗ If your monitor isn’t ENERGY STAR compliant, turn it off when you’re not using it. ◗ Turn off your computer, printer, and monitor each day when you are done using them. ◗ Use the print preview option in your software so you can catch errors before you print something. ◗ Send e-mail rather than distributing memos.
intro.fm5 Page 8 Friday, April 4, 1997 8:25 AM Introduction ◗ Do not let the power cord become damaged or frayed. ◗ If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total of all devices plugged into the wall outlet does not exceed 15 amperes. ◗ Except as specifically explained in this User’s Guide, do not attempt to service the printer yourself.
intro.fm5 Page 9 Friday, April 4, 1997 8:25 AM Introduction ◗ Do not use an ink cartridge beyond the date printed on the cartridge carton. For best results, use up the ink cartridges within six months of installing them. ◗ Do not shake an ink cartridge; this can cause leakage. ◗ Always turn the printer off using the Ppower button. When this button is pressed, the Ppower light flashes briefly then goes out. Do not unplug the printer or turn off the power to the outlet until the Ppower light is off.
basic.fm5 Page 1 Wednesday, April 2, 1997 3:22 PM 1 Basic Printing It’s easy to print with your new EPSON Stylus Photo. First you have to set up your printer, following the instructions in the Quick Setup guide. Then install the printer driver software on your Digital Darkroom CD.
basic.fm5 Page 2 Wednesday, April 2, 1997 3:22 PM Basic Printing Setting Printer Options from Windows Applications This section describes the preferences you’ll need to set for all your everyday printouts. See Chapter 2 for information about special settings like PhotoEnhance. Follow these steps to check printer settings from your graphics application or other Windows software: 1. Choose Print or Print Setup from the File menu. You see a printing dialog box.
basic.fm5 Page 3 Wednesday, April 2, 1997 3:22 PM Basic Printing 3. Make sure the Mode option is set to Automatic. The printer software determines the best settings for your print job. This is the easiest way to get good printing results on all types of paper. If you click Advanced instead of Automatic, you can choose PhotoEnhance from the list of modes. See Chapter 2 for more information. 4. Choose the Media Type you want to print on from the following list (you may need to scroll through the list).
basic.fm5 Page 4 Wednesday, April 2, 1997 3:22 PM Basic Printing Setting Default Printer Options Note: Some application settings override printer settings (such as Paper Size or Orientation), so it’s a good idea to check the settings in your application before you print. When you change printer settings through your software application, the settings apply only to the application you’re using.
basic.fm5 Page 5 Wednesday, April 2, 1997 3:22 PM Basic Printing Checking Printer Status While your document is printing, the EPSON Despooler dialog box appears on your screen: Click to pause printing The name of the file you’re printing appears here Click to cancel printing Click to restart printing This dialog box shows the progress of your print job and the status of your printer. If you run out of paper while printing, for example, the Despooler warns you.
basic.fm5 Page 6 Wednesday, April 2, 1997 3:22 PM Basic Printing Printing from a Macintosh When you set up a new printer for your Macintosh, you need to check the page setup for documents in each application you use. You can then click the print icon or choose Print from the File menu. You see a dialog box that lets you choose the settings that describe your print job. This section describes the preferences you’ll need to set for all your everyday printouts.
basic.fm5 Page 7 Wednesday, April 2, 1997 3:22 PM Basic Printing 5. Make sure the Mode option is set to Automatic. The printer software determines the best settings for your print job. This is the easiest way to get good printing results on all types of paper. If you click Advanced instead of Automatic, you can choose PhotoEnhance from the list of modes. See Chapter 2 for more information. 6. Choose the Media Type you want to print on from the following list.
basic.fm5 Page 8 Wednesday, April 2, 1997 3:22 PM Basic Printing Choosing Paper and Other Media You can use most types of paper with your printer, but you’ll get better results with specially designed EPSON ink jet paper or other media. Following is a list of the media available for EPSON ink jet printers. See Chapter 3 for more information on using special paper and other materials.
basic.fm5 Page 9 Wednesday, April 2, 1997 3:22 PM Basic Printing What To Do When the Printer Lights Flash power light paper light black ink out light color ink out light cleaning button load/eject button power button The four lights on your printer’s control panel show the printer’s status and alert you to problems like paper jams. S When the paper light comes on, your paper ran out or is incorrectly loaded. Load paper in the feeder and then press the E load/eject button.
custom.fm5 Page 1 Friday, April 4, 1997 9:16 AM 2 Custom Printing When your photographs or other projects have special printing requirements, you can use the custom settings in your EPSON Stylus Photo software. You can choose predefined settings like PhotoEnhance or adjust individual options like brightness, contrast, saturation, and halftoning. For professional-quality color accuracy, you can use Image Color Matching (ICM) under Windows 95 or ColorSync™ on the Macintosh.
custom.fm5 Page 2 Friday, April 4, 1997 9:16 AM Custom Printing You see one of the following dialog boxes: Click Advanced, then click here to see a list of project types Note: When you use advanced settings, the Quality/Speed slider disappears.
custom.fm5 Page 3 Friday, April 4, 1997 9:16 AM Custom Printing 3. Select Color or Black Ink. 4. Click Advanced, and then Custom Settings. You see the list of project types. 5. Follow these guidelines to choose the right setting for your project: ◗ The Photo setting and the PhotoEnhance setting have similar effects. However, PhotoEnhance intelligently analyzes your image data, and its effect varies widely depending on your image.The Photo setting consistently increases contrast.
custom.fm5 Page 4 Friday, April 4, 1997 9:16 AM Custom Printing 7. If you’re printing on envelopes, EPSON Photo Paper, or other special-size media, make sure you select the correct paper size. If you’re using Windows, click the Paper tab. If you’re using a Macintosh, choose Page Setup from the file menu of your application. See Chapter 3 for more information about printing on special media. 8. Click OK or Print. If you’re using Windows, click any other buttons that your application uses for printing.
custom.fm5 Page 5 Friday, April 4, 1997 9:16 AM Custom Printing Some of these options are automatically set or disabled by other settings you choose Macintosh 4. Choose one of the following Print Quality options: ◗ Economy For low-resolution rough drafts on plain paper. Saves ink. Note: The Print Quality option you choose limits your choice of Media Types. Be sure to check both of these settings. ◗ Normal - 360 dpi For printing on plain paper, transparencies, or 360 dpi Ink Jet paper.
custom.fm5 Page 6 Friday, April 4, 1997 9:16 AM Custom Printing 7. Choose any of the following options. Some of these settings are automatically selected or disabled by the Print Quality (resolution) you choose. ◗ MicroWeave For improved print quality. Prints graphic data in finer increments to eliminate unwanted banding effects (light horizontal lines). Always use for color printing. ◗ Super MicroWeave Use with Photo Quality media if MicroWeave doesn’t completely eliminate banding in your printout.
custom.fm5 Page 7 Friday, April 4, 1997 9:16 AM Custom Printing Customizing Color Settings You can choose from several color adjustment modes or manually adjust brightness, contrast, and saturation. For professional color correction, you can set individual CMY color values. To achieve the maximum color accuracy, you can use Image Color Matching (ICM) under Windows 95 or ColorSync on the Macintosh. Follow these steps to customize your color settings: 1.
custom.fm5 Page 8 Friday, April 4, 1997 9:16 AM Custom Printing 2. Choose one of the following Color Adjustment Modes: ◗ Automatic Analyzes the color information in your image and optimizes color correction accordingly. The Photo-realistic setting and the PhotoEnhance setting have similar effects. However, PhotoEnhance intelligently analyzes your image data, and its effect varies widely depending on your image. Photo-realistic consistently increases contrast.
custom.fm5 Page 9 Friday, April 4, 1997 9:16 AM Custom Printing 4. For even more fine-tuning, choose PhotoEnhance, ICM (Windows 95), or ColorSync (Macintosh). ◗ Note: When you choose PhotoEnhance, ICM, or ColorSync, all the other color options are preset. PhotoEnhance Produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness. Corrects for over- or under-exposure of the original photograph.
custom.fm5 Page 10 Friday, April 4, 1997 9:16 AM Custom Printing ColorSync uses profile information from each device— including your EPSON Stylus Photo—to achieve accurate color matching. First you have to make sure your monitor’s profile is set. Then you can use your printer software to specify the exact method of gamut mapping (color matching) you want to use. Follow these steps to set your monitor’s ColorSync profile and use your printer software’s ColorSync features: 1.
custom.fm5 Page 11 Friday, April 4, 1997 9:16 AM Custom Printing 9. Click OK, and then click Print. Saving Custom Settings Note: You can save up to 10 groups of settings. After you’ve fine-tuned your printer settings for a special project, you can save your settings as a group. Then you can easily select the settings the next time you print a similar project. Follow these steps: 1. Customize your printer settings as described in this chapter. 2.
media.fm5 Page 1 Friday, April 4, 1997 9:31 AM 3 Printing on Special Media Your EPSON Stylus Photo lets you print on just about any kind of paper you want to use. You can get great results printing on various sizes of plain paper, letterhead, and envelopes. You’ll get even better results with specially coated ink jet paper. For the best output, use EPSON’s Photo Paper or other photo quality media.
media.fm5 Page 2 Friday, April 4, 1997 9:31 AM Printing on Special Media For this media name . . . Select this Media Type setting . . .
media.fm5 Page 3 Friday, April 4, 1997 9:31 AM Printing on Special Media Letterhead, Pre-printed Forms, and Legal-size Paper Always load the top edge first. Note: When you load paper, make sure the printable side is facing up. Some special media have a cut corner that you need to position correctly; follow any instructions in the package. Always handle sheets by the edges, and don’t touch the printable surface. If you’re loading legal-size paper, pull out the paper support extension.
media.fm5 Page 4 Friday, April 4, 1997 9:31 AM Printing on Special Media EPSON 4 × 6 Photo Paper Photo paper (4 × 6) is perforated around the edges, so you can trim your printouts and “bleed” the photo—extend it to the edge of the paper—on all sides. Follow these steps to print on EPSON Photo paper: 1. Load the paper with the whiter side facing up and the perforated margins positioned as shown: You can load up to 20 sheets of Photo paper at a time.
media.fm5 Page 5 Friday, April 4, 1997 9:31 AM Printing on Special Media 4. Choose EPSON Photo Paper 4 × 6 in as the Paper Size setting and Maximum as the Printable Area setting. 5. Choose Photo Quality Glossy Paper as the Media Type setting. 6. After you print your picture, fold the paper back and forth along the perforations and carefully tear the margins off.
media.fm5 Page 6 Friday, April 4, 1997 9:31 AM Printing on Special Media 2. Before you load the media, place the included support sheet or a plain paper sheet beneath the stack. You can load up to 20 sheets of glossy paper, 30 sheets of glossy film, or 10 transparencies. However, you may get better results by loading one sheet at a time. With multiple sheets loaded, the minimum top margin you can use is 1.2 inches. 3. Make sure you load the media with the printable side facing up.
media.fm5 Page 7 Friday, April 4, 1997 9:31 AM Printing on Special Media Envelopes You can load up to 10 envelopes at a time. Adjust the left edge guide and load the envelopes as shown, flap edge first and printable side up: Note: Before you print, make sure you set the Paper Size option for the type of envelope you’re using. Set the Media Type to Plain paper. Set the thickness lever to the + position when you print on envelopes or if ink smears when you print on other thick media.
media.fm5 Page 8 Friday, April 4, 1997 9:31 AM Printing on Special Media EPSON Photo Quality Ink Jet Cards Use these cards to print photos, postcards, or greeting cards. You can load up to 30 cards at a time with the included support sheet or a sheet of plain paper beneath the stack. When you’re ready to print, use your software to set the Paper Size option for the size card you’re using and set the Media Type to Photo Quality Ink Jet Paper.
media.fm5 Page 9 Friday, April 4, 1997 9:31 AM Printing on Special Media Printing Panoramic Images and Other Custom Size Projects You can use banner paper or ordinary (continuous-form) computer paper to print an image up to 44 inches long. You can also print on any size paper that fits into the printer (at least 3.94 × 3.94), by using the custom page size feature of your printer software on either a Windows computer or a Macintosh. 1.
media.fm5 Page 10 Friday, April 4, 1997 9:31 AM Printing on Special Media Printing a Panoramic Image from Windows Follow these steps to print a panoramic image or other custom-size project on a Windows computer: 1. Create the project in your graphics application or other software. You can create it in either portrait or landscape orientation. 2. Click the print icon or choose Print or Print Setup from the File menu. You see a printing dialog box. 3.
media.fm5 Page 11 Friday, April 4, 1997 9:31 AM Printing on Special Media The following dialog box appears: For panoramic printing, type any size up to 44 inches 6. Type 8.5 inches for the Paper Width and any size up to 44 inches for the Paper Height. (This works for both “landscape” and “portrait” style images.) Click OK. 7. Choose Portrait or Landscape if you haven’t already specified the orientation in your application software. Set the printable area if necessary.
media.fm5 Page 12 Friday, April 4, 1997 9:31 AM Printing on Special Media You see a dialog box like the following: Click to display list of paper sizes Click to define your own paper size 3. Choose Portrait or Landscape, depending on the orientation you want. Set the printable area if necessary. 4. Click the Customize button. The following dialog box appears: Click to create a new paper size 5. Click the New button. The dialog box changes: Type a name for your size here 6.
media.fm5 Page 13 Friday, April 4, 1997 9:31 AM Printing on Special Media 7. To print a panoramic image, type 8.5 inches for the Width and up to 44 inches for the Height. (This works for both “landscape” and “portrait” style images.) Click OK, then OK again. 8. Choose Print from the File menu or click the print icon in your application. You see a printer settings dialog box like the one shown on page 1-6. If you’re using computer paper, choose Plain paper for the Media Type setting.
printjob.fm5 Page 1 Friday, April 4, 1997 9:34 AM 4 Managing Print Jobs and Network Printing Your printer software includes several utilities for managing print jobs. You can use them to monitor your printer’s status, set up large jobs to print later, and handle network printing. If you’re using your printer on a network, you need to follow special setup procedures.
printjob.fm5 Page 2 Friday, April 4, 1997 9:34 AM Managing Print Jobs and Network Printing Using the Spool Manager The Spool Manager works like the Windows Print Manager. When you send a job to your printer, your printer software creates a temporary journal file, stores it in the C:\TEMP or C:\WINDOWS\TEMP folder or directory, and assigns it to a print queue. The software then sends the file to your printer at the right time. Note: In Windows 3.
printjob.fm5 Page 3 Friday, April 4, 1997 9:34 AM Managing Print Jobs and Network Printing Here are some of the things you can do: For information about any of these procedures, use the Spool Manager Help menu.
printjob.fm5 Page 4 Friday, April 4, 1997 9:34 AM Managing Print Jobs and Network Printing 4. In the dialog box, change the spool directory to the one you created in step 1. Then click OK. 5. Make sure EPSON Stylus Photo is selected, and then choose Setup from the Queue menu. The Queue Setup dialog box appears. 6. Make sure the spool directory is the one you created in step 1. Also make sure Use Print Manager for this port is checked. Then click OK.
printjob.fm5 Page 5 Friday, April 4, 1997 9:34 AM Managing Print Jobs and Network Printing You see the Utility menu: For information about these three utilities, see Chapter 5 3. Click the EPSON Status Monitor icon.You see the Despooler window with the Status Monitor at the bottom: 4. Check the amount of ink you have left. For more information about the Despooler window, see page 1-5.
printjob.fm5 Page 6 Friday, April 4, 1997 9:34 AM Managing Print Jobs and Network Printing Managing Print Jobs on a Macintosh Your Macintosh printer software includes two management utilities: Monitor2 and Status Monitor. ◗ If you’re using background printing, Monitor2 starts automatically when you send a job to the printer. It handles printing while you continue to work on your Macintosh and lets you track documents that are waiting to be printed.
printjob.fm5 Page 7 Friday, April 4, 1997 9:34 AM Managing Print Jobs and Network Printing 5. Under Memory Requirements, set the Prefered Size to 3000K. 6. While you’re printing, click the EPSON Monitor2 icon on the Application menu at the right end of the menu bar. You see a dialog box like the following: job currently printing jobs queued for printing appear here 7. You can select a job and cancel it or just use this window to track the printer’s progress.
printjob.fm5 Page 8 Friday, April 4, 1997 9:34 AM Managing Print Jobs and Network Printing 2. Click the Utility button. You see the Utility menu: For information about these three utilities, see Chapter 5 3. Click the Status Monitor icon. The software checks the amount of ink remaining in the printer and displays the Status Monitor window: Click to control messages and warnings Click to recheck ink level 4. If you want to change printer messages and warnings, click the Configuration button.
printjob.fm5 Page 9 Friday, April 4, 1997 9:34 AM Managing Print Jobs and Network Printing You see the following dialog box: Printing stops when these messages appear Printing continues when these messages appear 5. Choose the options you want and click OK. Network Printing on a PC You can use your printer on a network under Windows 95 or other network operating systems. The Spool Manager sends journal files from your computer to a shared directory on a network server.
printjob.fm5 Page 10 Friday, April 4, 1997 9:34 AM Managing Print Jobs and Network Printing Setting Up the Host System Follow these steps to set up the computer connected to the printer: 1. Create an icon for the EPSON Spool Manager (EPSPMGR4.EXE) in the \WINDOWS\SYSTEM folder. 2. Place this icon in the Startup folder. 3. Open the Spool Manager window as described on page 4-2. 4. In the Spool Manager window, double-click the queue you want to use for network printing. The Queue Setup dialog box appears.
printjob.fm5 Page 11 Friday, April 4, 1997 9:34 AM Managing Print Jobs and Network Printing 5. Click the Browse button and select the directory you’re using for journal files on the remote server. 6. Click OK and minimize the Spool Manager. Setting Up Your Network Path in Windows 95 If you want to use your printer on a network running Windows 95, you need to set up the port and network path on the computer connected to the printer. Follow these steps: 1.
printjob.fm5 Page 12 Friday, April 4, 1997 9:34 AM Managing Print Jobs and Network Printing 4. Open the Spool Manager window as described on page 4-2. 5. In the Spool Manager window, double-click your printer’s queue. The Queue Setup dialog box appears. 6. Make sure the Use Print Manager for this port option is checked. Then click OK.
maintran.fm5 Page 1 Friday, April 4, 1997 9:38 AM 5 Maintenance and Transportation It’s easy to keep your EPSON Stylus Photo printer working at its best. All you have to do is follow the simple instructions in this chapter for replacing ink cartridges, moving the printer, and performing routine maintenance.
maintran.fm5 Page 2 Friday, April 4, 1997 9:38 AM Maintenance and Transportation Using the Head Cleaning Utility Follow these steps to run the utility from a Windows computer or a Macintosh: 1. Make sure the printer is turned on but not printing, and the B black and A color ink out lights are off. 2. Access the Main printer settings dialog box as described in Chapter 1. 3. Click the Utility tab (Windows) or the Utility button (Macintosh). You see the Utility menu. 4. Click the Head Cleaning icon. 5.
maintran.fm5 Page 3 Friday, April 4, 1997 9:38 AM Maintenance and Transportation After the cleaning cycle is complete and the Ppower light stops flashing, you need to run a nozzle check. 3. Access the Main printer settings dialog box as described in Chapter 1. 4. Click the Utility tab (Windows) or the Utility button (Macintosh). You see the Utility menu. 5. Click the Nozzle Check icon. See the next section for instructions on examining the nozzle check pattern.
maintran.fm5 Page 4 Friday, April 4, 1997 9:38 AM Maintenance and Transportation Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package: ◗ Black ink cartridge: S020093 ◗ Color ink cartridge: S020110 When you need new ink cartridges, contact your dealer or call EPSON Accessories at (800) 873-7766 (U.S. only). In Canada, please call (800) 873-7766 for dealer referral.
maintran.fm5 Page 5 Friday, April 4, 1997 9:38 AM Maintenance and Transportation Caution: Don’t open the clamp or remove a cartridge except to replace it with a new one. Once you remove a cartridge, you can’t reuse it. Even if the cartridge contains ink, reusing it may damage the print head. 6. Lift the cartridge out of the printer and dispose of it carefully. 7. Follow the steps in the next section to install the new ink cartridge.
maintran.fm5 Page 6 Friday, April 4, 1997 9:38 AM Maintenance and Transportation 2. Remove the yellow tape seal as shown: Caution: You must remove the tape seal from the top of the cartridge; leaving the tape on will permanently damage it. Do not remove the clear seal from the bottom of the cartridge; ink will leak out. black cartridge color cartridge 3. Lower the ink cartridge into its holder with the label facing up and the arrow pointing to the back of the printer.
maintran.fm5 Page 7 Friday, April 4, 1997 9:38 AM Maintenance and Transportation 4. Press down the ink cartridge clamp until it locks in place. 5. If you need to replace the other ink cartridge, remove it as described in “Removing an Empty Ink Cartridge” on page 5-4. Then follow steps 1 through 4 in this section. 6. Press the R cleaning button and close the printer cover. The printer moves the print heads and begins charging the ink delivery system.
maintran.fm5 Page 8 Friday, April 4, 1997 9:38 AM Maintenance and Transportation Follow these steps to replace an ink cartridge before the B black or A color ink out light is flashing or on: 1. Make sure the printer is turned on and not printing. Caution: To avoid damaging the printer, never move the print heads by hand. 2. Lower the output tray and raise the printer cover. 3. Press the E load/eject button and hold it down for a few seconds until the print heads move to the left. 4.
maintran.fm5 Page 9 Friday, April 4, 1997 9:38 AM Maintenance and Transportation Cleaning the Printer To keep your printer working at its best, you should clean it several times a year, following these steps: Caution: Don’t touch the gears inside the printer. Never use alcohol or thinner for cleaning; they can damage the printer components and case. Don’t use a hard or abrasive brush. Don’t get water on the printer components. 1.
maintran.fm5 Page 10 Friday, April 4, 1997 9:38 AM Maintenance and Transportation Transporting the Printer Caution: To avoid damage, always leave the ink cartridges installed when transporting the printer. If you want to move your printer some distance, you need to prepare it for transportation and repack it in the original box. Follow these steps: 1. Turn on the printer and wait until the print heads lock in the far right position. Then turn off the printer. 2.
trouble.fm5 Page 1 Friday, April 4, 1997 11:15 AM 6 Troubleshooting As you use your printer, you may occasionally experience a paper jam or other problem. The first thing you should do is diagnose the problem, following the guidelines in this chapter. Then try the most likely solutions until the problem is fixed.
trouble.fm5 Page 2 Friday, April 4, 1997 11:15 AM Troubleshooting ◗ To determine whether the problem is caused by the printer itself, run a printer operation check. See “Running a Printer Check” for instructions. ◗ For the latest information, check the EPSON Stylus Photo Help program and the ReadMe file in the EPSON program group or folder. ◗ If none of the suggested solutions in this chapter solve your problem, contact EPSON as described under “Where to Get Help” in the Introduction.
trouble.fm5 Page 3 Friday, April 4, 1997 11:15 AM Troubleshooting Improving Print Quality You can often improve print quality by doing one of the following: ◗ Clean the print heads (see Chapter 5 for instructions). ◗ Use higher quality paper appropriate for your print job (see Chapter 3 for a list of EPSON papers). ◗ Match the Media Type setting in the Main printer settings dialog box to the type of media you loaded in the printer (see Chapter 3 for details).
trouble.fm5 Page 4 Friday, April 4, 1997 11:15 AM Troubleshooting Vertical lines are misaligned or vertical banding appears Possible cause Solution The print head nozzles are clogged. Clean the print heads. See Chapter 5 for instructions. High Speed mode is turned on. Turn off High Speed mode if vertical lines are misaligned. See Chapter 2 for information. The print heads are misaligned. Run the Print Head Alignment utility. See Chapter 5 for instructions.
trouble.fm5 Page 5 Friday, April 4, 1997 11:15 AM Troubleshooting The printed image is faint or has gaps Possible cause Solution The print head nozzles are clogged. Clean the print heads. See Chapter 5 for instructions. The Media Type setting doesn’t match the loaded paper. Make sure the Media Type setting matches the loaded paper or other media. Then the printer software can automatically select other settings for the best quality. See Chapters 1 and 3. The loaded paper is damaged, old, or dirty.
trouble.fm5 Page 6 Friday, April 4, 1997 11:15 AM Troubleshooting Photographic images look grainy or rough Possible cause Solution The print heads are misaligned. Run the Print Head Alignment utility. See Chapter 5 for instructions. The resolution of your image may be too low. Use the PhotoEnhance setting. You can also try to increase the image resolution using your image-editing software or decrease the size of the image.
trouble.fm5 Page 7 Friday, April 4, 1997 11:15 AM Troubleshooting Only the P power light is on, but nothing prints Possible cause Solution The interface cable is not connected securely. Turn off your printer and computer. Then make sure the cable is connected securely and meets the printer’s specifications. (Use a fully shielded parallel cable on a PC or a Macintosh serial cable.) The printer has an internal problem.
trouble.fm5 Page 8 Friday, April 4, 1997 11:15 AM Troubleshooting A B black or A color ink out light is flashing or on Possible cause Solution If flashing, the ink supply is getting low. You need to replace the indicated ink cartridge soon. Make sure you have a new cartridge, then see Chapter 5 for instructions. If on, the ink cartridge is empty. You must replace the indicated ink cartridge; see Chapter 5 for instructions.
trouble2.fm5 Page 9 Friday, April 4, 1997 11:16 AM Troubleshooting The printer software installed with Windows 3.1 does not work correctly after you upgrade to Windows 95 Possible cause Solution Your printer software is not set up correctly for Windows 95. Reinstall the printer software after installing Windows 95. After you install your printing software, you see the Windows 95 New Hardware found window Possible cause Solution An operating system error has occurred.
trouble2.fm5 Page 10 Friday, April 4, 1997 11:16 AM Troubleshooting A portion of your image doesn’t print (Macintosh) Possible cause Solution Your system doesn’t have enough available memory. Close any other applications you are running or turn off background printing. You may need to increase the memory allocation for your application, EPSON Monitor2, or both. Choose Get Info from the File menu and increase the memory requirements. See Chapter 4 for more information.
trouble2.fm5 Page 11 Friday, April 4, 1997 11:16 AM Troubleshooting Your printer icon doesn’t appear in the Chooser (Macintosh) Possible cause Solution Your system has extension conflicts. In the Extensions Manager, disable Quick Draw GX. Make sure EPSON Monitor2 and EPSON Stylus Color are enabled, then restart your Macintosh. When you select your printer in the Chooser, you see a message that it can’t be used Possible cause Solution A system crash may have corrupted your printer software.
trouble2.fm5 Page 12 Friday, April 4, 1997 11:16 AM Troubleshooting Paper doesn’t feed Try this Then do this Remove the stack of paper from the sheet feeder Check that the paper: ◗ Isn’t curled or creased. ◗ Isn’t too old (see Chapter 3 or your paper packaging for more information). ◗ Isn’t loaded above the arrow on the left edge guide. ◗ Isn’t jammed inside the printer. (If the S paper out light is flashing, paper is jammed.
trouble2.fm5 Page 13 Friday, April 4, 1997 11:16 AM Troubleshooting Paper doesn’t eject fully or is wrinkled Possible cause Solution If the paper doesn’t eject fully, you may have set the wrong paper size. Press the E load/eject button to eject the paper. Then make sure you select the correct paper size in your application or printer software. (See the paper specifications in the Appendix for the paper sizes you can print with.) If it’s wrinkled when it comes out, the paper may be damp or too thin.
trouble2.fm5 Page 14 Friday, April 4, 1997 11:16 AM Troubleshooting The margins are incorrect Possible cause Solution Margins are set incorrectly in your software application. Check your software documentation for instructions on selecting the correct margins for your paper size. Make sure the margins are within the printable area of the page. See the Appendix for more information. Paper settings in the printer software are incorrect for your paper size.
trouble2.fm5 Page 15 Friday, April 4, 1997 11:16 AM Troubleshooting Something on the page is wrong or missing Possible cause Solution Settings in your application software are incorrect. Adjust the settings in your application The interface cable in not connected properly. Make sure the cable is securely connected to both the printer and computer. You have the wrong port selected on your Macintosh.
specs.fm5 Page 1 Friday, April 4, 1997 10:59 AM A Specifications Printing Printing method EPSON’s exclusive drop-on-demand Micro Piezo ink jet technology Nozzle configuration 32 nozzles × 6 (black, cyan, magenta, yellow, light cyan, light magenta) Printable columns and printing speeds 20 inches per second (printable area 8.
specs.fm5 Page 2 Friday, April 4, 1997 10:59 AM Specifications Paper Paper type Size Paper types Single sheets Letter (8.5 × 11 inches) Legal (8.5 × 14 inches) Statement (5.5 × 8.5 inches) Executive (7.5 × 10 inches) A4 (210 × 297 mm) A5 (148 × 210 mm) B5 (182 × 257 mm) Plain bond paper and 0.003 to 0.004 inch special ink jet papers (0.08 to 0.11 mm) distributed by EPSON Transparencies, Letter (8.
specs.fm5 Page 3 Friday, April 4, 1997 10:59 AM Specifications Printable area A A B-L B-R B-L B-R C C Single sheet A: Envelope The minimum top margin is 0.12 inch (3.0 mm). When loading multiple sheets of EPSON Photo Quality Glossy Film, the minimum top margin is 1.2 inches (30 mm). B: The minimum left margin is 0.12 inch (3.0 mm). The minimum right margin for letter and legal size paper is 0.35 inch (9.0 mm). The minimum right margin for other sizes of paper is 0.12 inch (3.0 mm).
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specs.fm5 Page 5 Friday, April 4, 1997 10:59 AM Specifications Electrical Specification 120V Model 220−240V Model Input voltage range 103.5 to 132V 198 to 264V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.4A Power consumption 0.2A Approx. 15W (ISO/IEC 10561 Letter Pattern) Note: Check the label on the back of the printer for the voltage of your printer.
specs.fm5 Page 6 Friday, April 4, 1997 10:59 AM Specifications Reverse channel Transmission mode: IEEE-1284 Nibble mode Adaptable connector: 57-30360 Amphenol Connector or equivalent Synchronization: Refer to the IEEE-1284 specification Handshaking: Refer to the IEEE-1284 specification Signal level: IEEE-1284 Level 1 device Data transmission timing: Refer to the IEEE-1284 specification Serial interface The printer’s built-in serial interface is based on the RS-423 standard.
gloss.fm5 Page 1 Friday, April 4, 1997 11:02 AM Glossary banding bidirectional buffer The horizontal lines that sometimes appear in a printed image. See also MicroWeave. Moving the print head from left to right and right to left, for faster output. The portion of the printer’s memory used to store data before printing it. character table A collection of letters, numbers, and symbols that provides you with the characters used in a particular language. CMYK Cyan (blue-green), magenta, yellow, and black.
gloss.fm5 Page 2 Friday, April 4, 1997 11:02 AM Glossary Error Diffusion ESC/P Raster Finest Detail font This halftoning setting smooths out edges by randomly placing dots of varying colors. This has the opposite effect of the Finest Detail setting. A version of the ESC/P (Epson Standard Code for Printers) command language, which gives you control of your printer from your computer. Commands in this language produce enhanced graphics printing.
gloss.fm5 Page 3 Friday, April 4, 1997 11:02 AM Glossary media Materials upon which data is printed, such as envelopes, plain paper, special paper, and transparencies. Micro Piezo Ink jet technology that uses an electronic pulse to precisely force the ink through the print head. This results in smaller, cleaner dots, sharp lines, and crisp text. MicroWeave Printing technology that produces images in fine increments to reduce the possibility of banding. See also banding.
gloss.fm5 Page 4 Friday, April 4, 1997 11:02 AM Glossary spool The process by which the printer driver converts the print data into codes that your printer understands. This data is then sent to the printer directly or to the print server. Spool Manager An EPSON software program that converts print data into codes that your printer understands. See also spool. Status Monitor An EPSON software program that displays the printer’s status, such as paper out or the amount of ink remaining before printing.
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