User's Manual

Troubleshooting
6-3
Improving Print Quality
You can often improve print quality by doing one of the
following:
◗ Clean the print heads (see Chapter 5 for instructions).
◗ Use higher quality paper appropriate for your print job (see
Chapter 3 for a list of
EPSON papers).
◗ Match the
Media Type setting in the Main printer settings
dialog box to the type of media you loaded in the printer
(see Chapter 3 for details).
◗ Make sure
High Speed mode is off (see Chapter 2 for
details).
◗ Make sure
Economy mode is off (see Chapter 2 for
details).
◗ Replace the ink cartridges. (Check the status of the B black
and A color ink out lights first. See Chapter 5 for
instructions.)
Here are some detailed solutions to specific print quality
problems.
The printed image has horizontal banding
Possible cause Solution
The Media
Type setting
doesn’t match the loaded
paper.
Make sure the Media Type setting matches the loaded paper or
other media. Then the printer software can automatically select
other settings for the best quality. See Chapters 1 and 3.
The printable side of the
paper is face down.
Remove the paper and reload it with the printable side face up.
See Chapter 3 for instructions.
The print head nozzles are
clogged.
Clean the print heads. See Chapter 5 for instructions.
The ink cartridges are low
on ink.
Check the B black and A color ink out lights to see which cartridge
you may need to replace. See Chapter 5.
The MicroWeave (or
Super MicroWeave)
option is not set.
Turn on MicroWeave (or Super MicroWeave) in the advanced
printer settings dialog box. See Chapter 2 for more information.
trouble.fm5 Page 3 Friday, April 4, 1997 11:15 AM