User’s Guide
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Contents Welcome! 7 PRINT Image Matching and Exif Print About PRINT Image Matching 8 8 About Exif Print About Your Software About Your Documentation Viewing the On-screen Reference Guide Printer Buttons and Lights 9 9 10 11 12 Loading Paper 13 Loading Paper in the Sheet Feeder Loading Special Paper Loading Envelopes Loading Roll Paper 13 14 15 16 Printing From Start to Finish 19 Basic Printing in Windows Selecting the Settings You Use Most Often Customizing Your Windows Print Settings Basic Prin
Printing Special Photos 35 Printing on Roll Paper Selecting Roll Paper Print Settings 35 36 Removing Your Printed Photos Removing and Storing Roll Paper Using PRINT Image Matching Using Film Factory Using the P.I.M. II Plug-in for Adobe Photoshop Printing Borderless Cut Sheets Windows Macintosh OS X Macintosh 8.6 to 9.
Adjusting the Print Density Windows Macintosh OS X Macintosh 8.6 to 9.
Solving Problems 89 Printer Parts Diagnosing Printer Problems 90 91 Running a Printer Check Problems and Solutions Setup and Software Installation Problems Printer Problems Quality Problems Paper Problems CD/DVD Problems Miscellaneous Problems Uninstalling and Reinstalling Printer Software Where To Get Help 92 93 93 94 95 97 99 99 101 102 Requirements and Notices 103 Windows System Requirements Macintosh System Requirements Important Safety Instructions Ink Cartridge Safety Instructions Energy St
Welcome! Your Epson Stylus® Photo R800 gives you fast, photo-quality, archival prints on a wide variety of glossy and matte papers. Your outstanding printouts result from these advanced features: ■ Eight individually-replaceable Epson ink cartridges let you print at up to 5760 × 1440 dpi (dots per inch). ■ Large gamut, pigment-based, Epson® UltraChrome™ Hi-Gloss™ inks and compatible papers deliver brilliant, long-lasting, water-resistant prints.
PRINT Image Matching and Exif Print Your EPSON Stylus Photo R800 printer supports these innovative digital image formats to give you the best photo prints possible: ■ PRINT Image Matching™ (both P.I.M. and P.I.M. II) ■ Exif Print About PRINT Image Matching Epson’s revolutionary PRINT Image Matching (P.I.M.) technology lets your digital camera and printer work together automatically to produce the best prints possible.
About Exif Print The Exif (Exchangeable Image File) Print format includes information about your digital camera settings in JPEG/TIFF files so your printer and application can use them to create accurate print settings. Most digital cameras store Exif Print information such as shutter speed, metering, flash, and exposure settings, resolution, and lens use in the JPEG/TIFF image file. Your printer—along with Epson Software Film Factory and the P.I.M.
About Your Documentation To set up your printer and install its software, see the Start Here sheet. This book contains system requirements, important safety information, your warranty, and instructions on: ■ Viewing the on-screen Reference Guide ■ Loading all types of paper ■ Printing with Windows® or on a Macintosh® ■ Printing on CDs and DVDs ■ Maintaining the printer ■ Solving basic problems Please follow these guidelines throughout: Warnings must be followed carefully to avoid bodily injury.
Viewing the On-screen Reference Guide Follow the instructions on the Start Here sheet to install the on-screen Reference Guide, if you haven’t already. Note: You need a browser—such as Microsoft® Internet Explorer 4.0 or later, or Netscape® Navigator® 3.0 or later, or Safari™ 1.0—to view the manual. If you are using a different browser, the pages may not display correctly. 1. Double-click the SPR800 Reference Guide icon on your desktop. 2. Click a topic on the left to expand the table of contents. 3.
Printer Buttons and Lights The tables below summarize the functions of the printer buttons and lights. See the instructions in your documentation for details on using the buttons. To diagnose problems indicated by the printer lights, see page 91. Printer buttons Button Uses P power Turns the printer on and off. Hold down the button until the Power light comes on or goes off. ) paper Loads or ejects paper. Resumes printing after a paper-out or multiple-sheet-feed error.
Loading Paper You can load a variety of paper types in your printer, as described in these sections: ■ “Loading Paper in the Sheet Feeder” below ■ “Loading Envelopes” on page 15 ■ “Loading Roll Paper” on page 16 For instructions on loading CDs or DVDs using the CD/DVD tray, see page 63. Loading Paper in the Sheet Feeder 1. Make sure the output tray is in the lower position. If it isn’t, place one hand on the top of the printer, lift the tray, and ease it down into the lower position. 2.
Check the following as you load paper: ■ Always load the short edge first, even for printing landscape-oriented documents. ■ Load the printable side face up. It’s usually whiter or brighter than the other side. ■ Load letterhead or preprinted paper into the printer top edge first. ■ Don’t load paper above the arrow on the left edge guide.
Loading Envelopes You can load up to 10 envelopes at a time, as described below. Tip: For best results, press each envelope flat before loading it, or load one envelope at a time. 1. Open the paper support and pull up the support extension 2. Open the output tray and its extensions. Make sure the tray is in the lower position. Paper support 3. Load envelopes short edge first as shown, with the flap side down and the flap edge on the left side. 4. Slide the left edge guide against the envelopes. 5.
Loading Roll Paper You can load 4-inch and 8.3-inch wide roll paper for printing multiple photos or panoramics, with or without borders. Tip: It’s a good idea to check and make sure your ink cartridges are not low before loading and printing on roll paper. If you need to replace a cartridge with roll paper loaded, you should remove the paper or marks may appear in your printout. 1. Turn on the printer and remove any paper loaded in the sheet feeder at the top of the printer. 2.
6. Insert the left roll paper holder (marked with an orange triangle) into the far left slot (also marked with an orange triangle). Then insert the other holder into the corresponding slot on the right. 7. Load the paper part of the way into the roll paper feeder, then slide the right roll paper edge guide to fit lightly against the paper. Caution: Don’t load roll paper into the sheet feeder behind the paper support. Don’t load roll paper here 8.
Loading Paper
Printing From Start to Finish Follow the steps in these sections to print using your printer’s basic features: ■ “Basic Printing in Windows” on page 20 ■ “Customizing Your Windows Print Settings” on page 23 ■ “Basic Printing With Macintosh OS X” on page 25 ■ “Basic Printing With Macintosh OS 8.6 to 9.x” on page 29 ■ “Customizing Your Macintosh Print Settings” on page 31 ■ “Selecting the Correct Media Type” on page 34 To print on roll paper or borderless cut sheets, or to print P.I.M.
Basic Printing in Windows Follow these steps to print a document or image using the basic printer settings: 1. From the File menu, click Print. You see a Print window like this one: Check for your printer name here Click here to open your printer software 2. Make sure EPSON Stylus Photo R800 is selected. 3. Click the Properties or Preferences button. (If you see a Setup, Printer, or Options button, click it first.) 4. Click the Main tab in the printer settings window to see your basic settings.
5. Select one of these document types as the Quality Option setting: ■ Draft: For rough drafts with reduced print quality ■ Text: For text-only documents (like letters) with good print quality ■ Text & Image: For documents with text and images with higher print quality ■ Photo: For photos and graphics with good print quality and speed ■ Best Photo: For photos or graphics with high print quality 6.
11. Click OK. You return to the Print window. 12. Click OK or Print to start printing. During printing, this window appears. Use it to cancel, pause, or resume printing and see how much ink you have left. Click to cancel printing Click to pause or resume printing Caution: Don’t open Epson Status Monitor, pause printing, or respond to any on-screen, low ink messages when your printer is in the middle of a print job. This may cause your printer to pause and leave an uneven surface on your printout.
Customizing Your Windows Print Settings 1. On the Main tab, click the Advanced button in the bottom right corner. 2. Click Continue. The Basic settings change to the Advanced settings: Print quality Note: If you want to use the Advanced screen each time you access your printer settings, select the Show this screen first checkbox. 3.
■ Color Controls: Lets you adjust the Brightness, Contrast, Saturation, and individual colors in your printout. ■ ICM: Uses standard color profiles for your printer to help match colors in your image. If you’re using custom profiles in an application such as Photoshop, select ICM then click No Color Adjustment. Note: To print with custom color profiles using Photoshop, see “Managing Color with Profiles” on page 48. ■ Gamma: Adjusts the midtone density in the print. 4.
Basic Printing With Macintosh OS X If you’re using an OS X compatible application, follow the steps below to print a document or image using the basic settings. (If you’re using a Macintosh Classic mode application, follow the steps on page 29 instead.) Make sure you added your printer to Print Center, as described on the Start Here sheet. 1. From the File menu, select Page Setup. 2. Open the Format for menu and select your printer and any optional feature. (For roll paper printing, see page 35.
6. Select Print from the File menu. You see a screen like this: Select the same setting as in the Page Setup window Click here and select Print Settings 7. Open the Printer menu and select the same printer and feature setting you chose in the Page Setup window. Note: Always select the same setting as the Format for option in the Page Setup window and the Printer option in the Print window. If the settings are different, you may get unexpected results. 8. Select Print Settings from the pull-down menu.
10. For the ink setting, select Color (for color documents and black and white photographs) or Black (for black text documents). 11. Select Automatic as the Mode setting for the best results printing basic documents or images. (For instructions on using Advanced mode, see page 31.) 12. Move the slider to the Quality setting to print images or documents using higher print quality, or to the Speed setting for faster printing. Note: For more information about printer settings, click Help.
15. To monitor the progress of your print job, click the Print Center icon when it appears in the dock. Then double-click Stylus Photo R800. You see this screen: 16.
Basic Printing With Macintosh OS 8.6 to 9.x Follow the steps below to print a document or image using the basic print settings. Before you print, make sure you selected your printer in the Chooser as described on the Start Here sheet. 1. From the File menu, select Page Setup. You see a screen like this: Make sure you see SP R800 Select your paper size Select your paper source Select the orientation of your document or image 2. Select the size of paper you loaded as the Paper Size setting.
4. Select the direction you want your image or document to print as the Orientation setting. Select Portrait for vertical orientation or Landscape for horizontal. 5. Click OK to close the Page Setup window. 6. From the File menu, select Print. You see a screen like this: Select your paper type (see page 34) Select Color or Black ink Select Automatic mode Select Quality or Speed 7. Select the type of paper you loaded as the Media Type setting (see page 34). 8.
Caution: Don’t open Epson Status Monitor, pause printing, or respond to any on-screen, low ink messages when your printer is in the middle of a print job. This may cause your printer to pause and leave an uneven surface on your printout. If your ink is running low, wait until printing finishes before checking ink levels or attempting to replace a cartridge. If you must replace an ink cartridge in the middle of a print job, the quality of your printout may decline.
You see the advanced settings: Macintosh OS 8.6 to 9.x Macintosh OS X 3. In addition to the basic settings, you can select these advanced options: ■ Print Quality: Lets you specify a print quality for your selected paper type, including Photo RPM for the highest print quality (5760 × 1440 dpi) on certain paper types. (Printing takes a bit longer in this mode.) ■ High Speed: Speeds up printing by allowing printing back and forth across the page, instead of in just one direction.
4. To select Color Management options, do one of the following: ■ OS X: Select Color Management from the pull-down menu. ■ OS 8.6 to 9.x: Select a Color Management option on the right of the screen. 5. Select Color Management options as follows: ■ Color Controls: Let you adjust the Brightness, Contrast, Saturation, Gamma, and individual colors in your printout. ■ PhotoEnhance4: Improves the contrast, saturation, and color balance of low-resolution photos (affects only your printout).
Selecting the Correct Media Type Select the correct Type or Media Type setting so your printer knows what kind of paper you’re using and adjusts the ink coverage accordingly.
Printing Special Photos When you need to print photos using the special Stylus Photo R800 printing features, follow the instructions in these sections: ■ “Printing on Roll Paper” below ■ “Using PRINT Image Matching” on page 42 ■ “Printing Borderless Cut Sheets” on page 43 ■ “Managing Color with Profiles” on page 48 Printing on Roll Paper Before you print on roll paper, load roll paper as described on page 16.
Selecting Roll Paper Print Settings Follow the steps in one of these sections to select your roll paper print settings: ■ “Windows” below ■ “Macintosh OS X” on page 37 ■ “Macintosh 8.6 to 9.x” on page 39 Windows 1. Start your print application, open your photo file, and resize it as necessary. 2. Open the File menu, click Print, then click Properties or Preferences. 3.
7. Select the roll paper settings based on the type of printing you’re doing, then click OK: Type of printing Borderless checkbox Roll Paper Options Borderless photos (only available with 4-, 8-, or 8.27-inch paper widths) Checked Cut Sheet Mode or Banner Mode Photos with borders or panoramics Unchecked Cut Sheet Mode 8. Click OK. 9. Click OK or Print. Follow the steps on page 41 to remove your printed photos. Macintosh OS X 1.
4. Select the photo size as the Paper Size setting. If you’re printing a panoramic photo, click the Settings pull-down menu, select Custom Paper Size, and enter the size of your photo. Make sure the width of your photo is 4 or 8.3 inches maximum, depending on the width of the roll paper you loaded. Also set the margins to 0 in your printing software. 5. Click OK to close the Page Setup dialog box. 6. Click File > Print to open the printer settings dialog box. 7.
10. Move the slider to the Quality setting. 11. Select Roll Paper Option from the pull-down menu. You see these options: 12. Select the settings based on the type of printing you’re doing: Borderless option Roll Paper Option Borderless photos (only available with 4-, 8-, or 8.27-inch paper widths) Selected Cut Sheet or Banner Photos with borders or panoramics Not selected Cut Sheet Type of printing 13. When you’re finished, click Print. 14.
4. Choose Roll Paper as the Paper Source setting. 5. If you’ll be printing photos without any borders, click the Borderless checkbox. 6. Select the Roll Paper Option settings based on the type of printing you’re doing: Borderless checkbox Roll Paper Options Borderless photos (only available with 4-, 8-, or 8.27-inch paper widths) Checked Cut Sheet or Banner Photos with borders or panoramics Unchecked Cut Sheet Type of printing 7. Click OK to close the Page Setup dialog box. 8.
Removing Your Printed Photos 1. Press the z roll paper button once to feed the paper forward. 2. Cut the paper on the printed cutting line. 3. If you want to print another job on roll paper, press the z roll paper button once again; the paper returns to the correct print position. 4. Follow the steps in the next section if you’re finished printing on roll paper. Removing and Storing Roll Paper 1. Press the z roll paper button for three seconds. The paper feeds backwards out of the printer.
Using PRINT Image Matching With PRINT Image Matching, special print instructions are saved in your digital photo files. For example, macro mode pictures might include print commands for sharpness and clarity, while portrait mode pictures might emphasize soft focusing and subtle flesh tones. If your digital camera supports PRINT Image Matching (P.I.M. or P.I.M II), you can use this technology when you print with: ■ Film Factory ■ P.I.M.
Photoshop doesn’t retain the PRINT Image Matching or Exif Print information separately in the header file when you import your P.I.M. or Exif Print image. Instead, it converts that information in the file and embeds a color space called EPSON RGB 2001. This profile supports all the P.I.M. color advantages and enhancements. You can crop, rotate, resize, work with layers, play with filters, and even make selective color adjustments to the P.I.M. image while retaining P.I.M. quality.
Follow the steps for your operating system in these sections to print BorderFree photos on cut sheet paper. ■ “Windows” below ■ “Macintosh OS X” on page 45 ■ “Macintosh 8.6 to 9.x” on page 47 Windows 1. Start your printing application and open your photo file. 2. Open the File menu and click Print, then click Properties or Preferences. 3. Select Photo or Best Photo as the Quality Option. 4. Choose Sheet as the Source setting. 5.
Macintosh OS X 1. Start your printing application and open your photo file. 2. Click File > Page Setup. 3. Select Stylus Photo R800(Sheet Feeder - Borderless) as the Format for setting. Select the Sheet Feeder - Borderless setting for your printer here Select the size of the paper you loaded here 4. Select the size of the paper you loaded as the Paper Size setting.
Note: Always select the same setting as the Format for option in the Page Setup window and the Printer option in the Print window. If the settings are different, you may get unexpected results. 9. Select Print Settings from the pull-down menu. 10. Select the type of paper you loaded as the Media Type option: ■ Premium Glossy Photo Paper ■ Matte Paper - Heavyweight 11. Move the slider to the Quality setting.
Macintosh 8.6 to 9.x 1. Start your printing application and open your photo file. 2. Click File > Page Setup. 3. Select the size of the paper you loaded as the Paper Size setting. 4. Select Auto Sheet Feeder as the Paper Source setting. 5. Click the Borderless checkbox. 6. Select Portrait or Landscape as the orientation setting. Note: If you need to adjust the amount of image expansion necessary for borderless printing, click the Expansion button and move the Expansion slider. 7. Click OK. 8.
Managing Color with Profiles Follow the steps in this section to use color profiles for printing with Adobe Photoshop (the instructions cover Photoshop 7.0). You may want to use profile-building software to create custom profiles, such as Monaco Systems MonacoEZcolor™ or GretagMacbeth® ProfileMaker.
4. Open the photo you want to print. 5. If you see the message shown below, select Use the embedded profile (instead of the working space) option and click OK. It is generally best to use the embedded profile. 6. If you see the message shown below, select Assign working RGB: Adobe RGB (1998) and click OK. 7. When your image appears, evaluate the color balance and contrast as displayed on your monitor. If they need improvement, select Image > Mode > Assign Profile.
Selecting Your Print Settings 1. Select File > Print with Preview. You see this window: 2. Click the Page Setup button to change the page size and orientation settings as necessary, then click OK. 3. Click Show More Options, then select Color Management. Additional options appear: 4. Under Print Space: Profile, select a profile for your printer and the paper you’ll use for the print. 5. As the Print Space: Intent setting, select Relative Colorimetric.
Printing Your Color-Managed Photo 1. Click the Print button. 2. Select your printer from the Printer menu. 3. Select Print Settings from the pull-down menu. 4. Select the Media Type setting for the paper you’ll use for the printer. 5. Click the Advanced button. 6. Turn off the High Speed and Edge Smoothing options, if they are available. 7. Select Color Management from the pull-down menu. 8. Select No Color Adjustment. Note: Make sure that you select No Color Adjustment.
Windows Opening Your Image 1. Open Adobe Photoshop. 2. Select Edit > Color Settings. 3. Select U.S. Prepress Defaults from the Settings pull-down menu. This sets Adobe RGB (1998) as the RGB working space and activates warning messages for profile mismatches and missing profiles. Then click OK. 4. Open the photo you want to print. 5. If you see the message shown below, select Use the embedded profile (instead of the working space) option and click OK. It is generally best to use the embedded profile. 6.
7. When your image appears, evaluate the color balance and contrast as displayed on your monitor. If they need improvement, select Image > Mode > Assign Profile. Select one of the following as the Profile setting: ■ A different RGB working space, such as ColorMatch RGB or sRGB IEC61966-2.1 ■ A scanner profile for your scanner ■ A camera profile for your digital camera Also click the Preview box so you can see the effects of your profile choice on the screen.
4. Select the size of your paper as the Size setting. 5. Select the orientation of your image. 6. Click OK. 7. Select File > Print with Preview. 8. Click Show More Options, then select Color Management from the pull-down menu. Additional options appear: 9. Under Print Space: Profile, select a profile for your printer and the paper you’ll use for the print. 10. As the Print Space: Intent setting, select Relative Colorimetric. Note: If your image contains very saturated colors, select Perceptual instead.
Printing Your Color-Managed Photo 1. Click the Print button. 2. Make sure your printer is selected, and click the Properties button. 3. Select the Photo or Best Photo setting as the Quality Option. 4. Select the Type setting for the paper you’ll use for the print. 5. Click the Advanced button. 6. Turn off the High Speed and Edge Smoothing options, if they are available. 7. Click the ICM button under Color Management. IMPORTANT! Select ICM, then click Off (No Color Adjustment) 8.
Solving Color Management Problems If you selected the wrong combination of source profile, printer profile, and color management settings, you’ll get unexpected results. Try these solutions: ■ If your printed image is darker than expected and has a strong green cast, you probably turned off color management in both Photoshop and the Epson printer driver. Return to the Print with Preview instructions for Adobe Photoshop on page 50 (for Mac OSX) or page 53 (for Windows).
5. Select Same as Source as the Print Space: Profile setting. 6. Click the Page Setup button. 7. Select your printer from the Format for pull-down menu. 8. Select the appropriate Paper Size and Orientation settings, then click OK. 9. Click the Print button. 10. Select your printer from the Printer menu, then select Print Settings from the pull-down menu.
11. Select the Media Type setting for the profile you’re printing. 12. Click the Advanced button. 13. Select Photo as the Print Quality setting, though you can select a lower or higher quality setting. 14. Turn off the High Speed and Edge Smoothing options, if they are available. 15. Select Color Management from the pull-down menu. 16. Click No Color Adjustment. IMPORTANT! Select No Color Adjustment 17. Click Print to print your test target. 18.
Windows 1. Open Adobe Photoshop and open the profile target file. 2. If you see a missing profile screen, select Leave as is (don’t color manage). 3. Select File > Print with Preview. 4. In the Print window, click the Show More Options checkbox, then choose Color Management in the drop-down menu. 5. Select Same as Source as the Print Space: Profile setting. 6. Click the Print button. 7. Click the Properties button. 8. Select Photo or Best Photo as the Quality Option. 9.
12. Click the ICM button under Color Management. 13. Click the Off (No Color Adjustment) button. IMPORTANT! Select ICM, then click Off (No Color Adjustment) 14. Click OK. 15. Click OK to print. 16. Repeat these steps to print a test target for each paper type you plan to print on.
Printing on CDs and DVDs Your printer includes a special tray that lets you print customized text, graphics, and photos directly on any ink-jet printable CD or DVD. The Epson Print CD software makes it easy to import your own photos, add text, and modify your designs with a variety of special effects. You can print on both regular 12-cm discs and 8-cm mini CDs. Caution: Use only ink jet-printable CDs or DVDs for printing. Do not use thermal-printable or regular CDs or DVDs.
Cleaning the Roller Before you print on CDs or DVDs, you may need to clean the roller inside the printer. You can do this by feeding and ejecting several sheets of plain paper. 1. Make sure the output tray is in the lower position. If it isn’t, lift the tray as shown below, then place one hand on the top of the printer and ease the tray down into the lower position. 2. Pull out the output tray extensions. 3. Open the paper support and pull up the support extension. 4.
Inserting a CD or DVD Make sure the data, music, or video is burned on your ink-jet printable CDs or DVDs before you print. Otherwise, dirt or scratches on the surface may cause errors when you burn the data. If you plan to print large numbers of CDs or DVDs, it’s a good idea to print a small sample, then wait a day and check the quality to make sure it is satisfactory.
5. Place the CD or DVD on the CD tray with the white or printable side face-up. To print on a small CD (8 cm), place the small CD ring on the tray first, then place the CD inside the ring. Caution: Make sure you always use the small CD ring when printing 8-cm CDs and that the CD and ring lay flat on the tray; otherwise the printer may be damaged. Always use this piece with 8-cm CDs 6. Slide the tray into the tray guides in the output tray.
Designing CDs and DVDs You can use Epson Print CD to create and print a disc design with images and text. 1. Start Epson Print CD. Windows: Click Start > Programs or All Programs > EPSON Print CD > EPSON Print CD. Mac OS X: Open the Applications folder, then open the EPSON Print CD folder and select EPSON Print CD. Mac OS 8.6 to 9.x: Open the EPSON Print CD folder and double-click EPSON Print CD. 2. Click the or background icon. You see a window like the following: Windows Macintosh 3.
4. To modify the template or enhance your background image, click the or background icon, if necessary. You can adjust the brightness, contrast, and gamma, or apply mosaic, blur, or special color effects, as follows: ■ Windows: Click the Image Adjustment button, then click the Image Adjustment tab. When you finish making adjustments, click OK. ■ Macintosh: Use any of the available editing features. Then click OK. 5. To add text, do one of the following: ■ Windows: Click the text button.
Printing Your Design After you have loaded a CD or DVD and created your design, you’re ready to print. Follow the steps for your operating system below. Caution: Don’t open Epson Status Monitor, pause printing, or respond to any on-screen, low ink messages when your printer is in the middle of a print job. This may cause your printer to pause and leave an uneven surface on your disc. If your ink is running low, wait until printing finishes before checking ink levels or attempting to replace a cartridge.
If you need to adjust the print position or color, see “Adjusting the Print Position” on page 70 or “Adjusting the Print Density” on page 74. Macintosh OS X 1. Open the File menu and select Page Setup. 2. Make sure Stylus Photo R800(Manual Feed) is selected as the Format for option and the Paper Size is set to US Letter. 3. Click OK. 4. Open the File menu and select Print. 5.
Macintosh 8.6 to 9.x 1. Open the File menu and select Page Setup. 2. Make sure SP R800 appears at the top of the screen and these settings are selected: ■ Letter as the Paper Size ■ Manual Feed as the Paper Source 3. Click OK. 4. Open the File menu and select Print. 5. Select CD/DVD as the Media Type setting. 6. Click Print. The printer prints your CD and ejects it on the tray. Note: After you print, handle the CD or DVD carefully.
Adjusting the Print Position If your printed images and text are not positioned the way you want, you may need to adjust the print position. Use the blank cardboard check disk included with your printer or an extra CD. You can also use these steps to check the print position before you print on a CD or DVD. Windows 1. Place the cardboard check disk (or an extra CD) on the CD tray and insert it into the printer, as described on page 63. 2. Start Epson Print CD. 3. Select Print from the File menu. 4.
9. Open the File menu and select Adjust Print Position. You see a screen like this: 10. Make sure Enter Values is checked. 11. Enter the Top distance in the Height (Top) box. Enter the Right distance in the Width (Right) box. 12. Click OK to save the measurements. Macintosh OS X 1. Place the cardboard check disk (or an extra CD) on the CD tray and insert it into the printer, as described on page 63. 2. Start Epson Print CD. 3. Open the File menu and select Page Setup. 4.
8. Select EPSON Print CD from the pull-down menu. 9. Select Print Position Check Pattern. 10. Click Print, then click OK on the next screen. The confirmation pattern is printed on the check disc or CD and the printer ejects it. 11. Remove the check disk or CD and measure the distance from the edge of the hole to the small cross marks labeled Top and Right. You’ll need a metric ruler with millimeters for accurate measurements. Top Right 12. Open the File menu and select Adjust Print Position.
3. Open the File menu and select Page Setup. 4. Make sure SP R800 appears at the top of the screen and these settings are selected: ■ Letter as the Paper Size ■ Manual Feed as the Paper Source 5. Click OK. 6. Open the File menu and select Print. 7. Select CD/DVD as the Media Type setting. 8. Select Print Position Check Pattern. 9. Click Print, then click OK on the next screen. The confirmation pattern is printed on the check disc or CD and the printer ejects it. 10.
Adjusting the Print Density If ink smears on your printed CDs or DVDs, you may need to adjust the color saturation or ink density. Discs from different manufacturers absorb ink differently, so you may need to adjust the density for each type of disc. Follow the instructions here to print a color saturation check pattern and make adjustments as necessary. Note: You can also use the Brightness and Contrast settings in Epson Print CD to adjust color saturation. See page 66 for instructions. Windows 1.
Macintosh OS X 1. Insert a test CD or DVD for printing, as described on page 63. 2. Start Epson Print CD. 3. Open the File menu and select Page Setup. 4. Make sure Stylus Photo R800(Manual Feed) is selected as the Format for option and the Paper Size is set to US Letter. 5. Click OK. 6. Open the File menu and select Print. 7. Select these print settings: ■ Stylus Photo R800(Manual Feed) as the Printer ■ Print Settings from the pull-down menu ■ CD/DVD as the Media Type 8.
Macintosh 8.6 to 9.x 1. Insert a test CD or DVD for printing, as described on page 63. 2. Start Epson Print CD. 3. Open the File menu and select Page Setup. 4. Make sure SP R800 appears at the top of the screen and these settings are selected: ■ Letter as the Paper Size ■ Manual Feed as the Paper Source 5. Click OK. 6. Open the File menu and select Print. 7. Select CD/DVD as the Media Type setting. 8. Click the Print Density Check Pattern button. 9. Click Print. 10.
Maintaining Your Printer Follow the instructions in this chapter to keep your printer working at its best and to prepare it for moving, if necessary: ■ “Cleaning the Print Head” below ■ “Replacing an Ink Cartridge” on page 80 ■ “Aligning the Print Head” on page 85 ■ “Cleaning the Printer” on page 87 ■ “Transporting the Printer” on page 88 Cleaning the Print Head If your printouts are unexpectedly light, or dots or lines are missing, you may need to clean the print head.
Automatically Checking and Cleaning the Print Head The Auto Nozzle Check and Cleaning utility prints a nozzle check pattern that the printer then reads to see if you have any clogged nozzles. If cleaning is needed, the printer automatically cleans the print head. 1. Make sure the printer is turned on but not printing, and the red H ink light is off. (If the H ink light is flashing or on, you need to replace a cartridge; see page 80.) 2.
Running the Head Cleaning Utility 1. Make sure the printer is turned on but not printing, and the red H ink light is off. (If the H ink light is flashing or on, you need to replace a cartridge; see page 80.) 2. Do one of the following: Windows: Right-click the icon on your taskbar (in the lower right corner of your screen). Select Head Cleaning. Mac OS X: Open the Applications folder and select EPSON Printer Utility. Select SP R800 in the printer list, click OK, and select Head Cleaning. Mac OS 8.6 to 9.
If the pattern has white lines or gaps (as shown below), click Clean to clean the print head again. If you don’t see any improvement after cleaning three or four times, check the solutions beginning on page 95. You can also turn the printer off and wait overnight—this allows any dried ink to soften—and then clean the print head again. Replacing an Ink Cartridge When the red H ink light flashes, an ink cartridge is low on ink. When the red H ink light stays on, you need to replace a cartridge.
Checking the Ink Supply To check your ink supply, do one of the following: ■ Windows: Double-click the icon on the Windows taskbar. You see a window like this: ■ Macintosh: OS X: Choose Applications > EPSON Printer Utility > SP R800 > EPSON StatusMonitor. OS 8.6 to 9.x: Choose File > Print, then click the ink icon. You see a window like this: Click a cartridge image to display information about the cartridge.
When you need new ink cartridges, contact your dealer, or call the Epson StoreSM at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral. Ink Cartridge Precautions Warning: Keep ink cartridges out of the reach of children. If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them thoroughly with water. Caution: To avoid damaging the printer, never move the print head by hand.
If the red H ink light is flashing or on (indicating a low or empty cartridge), the print head moves to the _ position on the printer. The cartridge directly beneath the _ mark needs to be replaced. Make a note of which cartridge it is. 4. Press the H button again. If another cartridge is low or empty, the print head moves it to the _ mark again. Make a note of this cartridge too and repeat this step.
6. Press in the tab on the back of the cartridge, lift it out of the printer, and dispose of it carefully. 7. Shake the new cartridge four or five times before opening its package. (Don’t shake it after it’s unpacked.) 8. Remove the new cartridge from its package. Caution: Don’t touch the green circuit board on the front of the cartridge; you may inhibit normal operation and printing. 9. Slide the new cartridge into its slot. The side with the green circuit board goes in the front of the slot. 10.
11. If you need to replace any other ink cartridges, repeat steps 6 through 10 before continuing with step 12. 12. Close the cartridge cover, then close the printer cover. 13. Press the H ink button. The printer begins charging the ink delivery system. The green P power light and red H ink lights flash and the printer makes noise. Charging takes about 90 seconds. When it’s finished, the green P power light stops flashing and stays on, and the red H ink light goes out.
You see a screen like this: 4. Click the Automatic button, if necessary, then click OK. 5. On the next screen, click Start. The printer then prints and checks an alignment pattern. It then prints and checks two more patterns. 6. When alignment is finished, click Finish on the last screen. Manually Aligning the Print Head 1. Turn on the printer. 2. Load plain, letter-size paper. 3. Do one of the following: Windows: Right-click the icon on your taskbar (in the lower right corner of your screen).
If box #5 is not the best-aligned box in each pattern, click Realignment to print another test page and repeat this step. 6. When box #5 is the best-aligned in all the patterns, click Finish. Cleaning the Printer To keep your printer working at its best, you should clean it several times a year. 1. Turn off the printer, unplug the power cord, and disconnect the interface cable. 2. Remove all the paper, then use a soft brush to clean the paper feeders. 3.
Transporting the Printer If you move your printer some distance, you need to remove the ink cartridges and prepare it for transportation in its original box or a similar one. Follow these steps: 1. Turn on the printer and press the H ink button to move the ink cartridges into loading position. 2. Follow the steps on page 83 to open the ink cartridge cover and remove all of the ink cartridges. Pack each cartridge separately in a sealable plastic bag. 3. Close the cartridge cover and press the H ink button.
Solving Problems See “Diagnosing Printer Problems” on page 91 to help determine what the cause of your printer problem may be.
Printer Parts Sheet feeder Paper support and extension Printer cover Left edge guide Output tray (in lower position) Output tray extensions Ink cartridge holder (in home position) Output tray (in upper position) CD/DVD tray Buttons and lights (control panel) Paper support closed Roll paper edge guide USB port Roll paper holder 90 Solving Problems IEEE 1394 (FireWire) port
Diagnosing Printer Problems First, check the printer’s lights (see below) or run a printer check (see page 92). Lights Explanation Green P power light flashes The printer is receiving a print job, printing, replacing an ink cartridge, charging ink, or cleaning the print head. Red ) paper light on Red ) paper light flashes Your paper ran out, multiple sheets fed, or the wrong size sheet fed, or the CD/DVD tray is not inserted completely.
Lights Explanation Red H ink light on An ink cartridge is out of ink, not installed, not installed correctly, or is not compatible with the printer. Follow the steps on page 82 to install or reinstall the cartridge correctly. Red ) paper light flashes The printer cover is open. Close the printer cover. Red H ink light flashes Green P power light is on Red ) paper light flashes Red H ink light flashes Jammed paper or a foreign object is preventing the print head from returning to home position.
Problems and Solutions Setup and Software Installation Problems The printer makes noise after ink cartridge installation. ■ When you install ink cartridges, the printer must charge its print head for about two and a half minutes. Wait until it’s finished (the green P power light stops flashing) before you turn off the printer, or it may use excess ink the next time you turn it on.
Printer Problems Only the green P power light is on, but nothing prints. ■ Make sure the interface cable is securely connected at both ends and meets the system requirements on page 103. ■ Run a printer check as described on page 92. If the test page prints, make sure your software is installed correctly. ■ If you’re printing on a network, make sure you set up your printer for network printing, as described in your on-screen Reference Guide.
Quality Problems You see banding (light lines). ■ Clean the print head; see page 77 for instructions. ■ Select a higher print quality and turn off High Speed mode; see page 23 (Windows) or page 31 (Macintosh). ■ Select the correct Type or Media Type setting for your paper; see page 34. ■ Make sure the printable side of the paper is face up; it’s usually whiter or shinier. ■ The ink cartridges may need replacing; see page 80. ■ Align the print head as described on page 85.
Your printout is faint or has gaps. ■ Clean the print head; see page 77 for instructions. ■ The ink cartridges may be old or low on ink; see page 80. ■ Select the correct Type (Windows) or Media Type (Macintosh); see page 34. ■ Make sure your paper isn’t damaged, old, dirty, or loaded face down. For best results, use genuine Epson paper. Caution: Don’t open Epson Status Monitor, pause printing, or respond to any on-screen, low ink messages when your printer is in the middle of a print job.
■ Try turning off PhotoEnhance. Also check if you’re using a special effect that alters image colors, like Sepia. ■ Change the Gamma setting. See page 23 (Windows) or page 31 (Macintosh). ■ Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. See the Photoshop color management instructions on page 48. If your photos have a green or pink color cast after using color management, see the solutions on page 56.
4. Remove any jammed paper from the sheet feeder or open the printer cover and remove any paper jammed inside. 5. Place the output tray in the lower position (see page 62) and print again. Roll paper doesn’t feed correctly or jams in the printer. 98 ■ Cut the end of the paper straight across. If it’s cut diagonally, the paper won’t feed smoothly. ■ If the roll paper end is curled, place the end inside a folded sheet of paper and roll it backwards against the curl.
CD/DVD Problems You can’t insert the CD/DVD tray easily. Don’t force the CD/DVD tray into the printer. Make sure your printer is turned on, the output tray is in the upper position, and you follow all the insertion steps beginning on page 63. The CD/DVD tray ejects when you start a CD/DVD print job. Follow the steps on page 63 to reinsert the CD/DVD tray. Make sure you press the ) paper button to load the tray before sending your print job again. The CD/DVD tray doesn’t eject after printing.
You see incorrect characters. ■ Make sure the interface cable is securely connected at both ends and meets the system requirements on page 103. ■ Make sure your printer is selected in the Print window, or in the Macintosh Print Center or Chooser. ■ If you’re using a switch box or USB hub with your printer, connect the printer directly to your computer instead. The margins are incorrect. ■ Make sure the paper settings are correct for your paper size.
Uninstalling and Reinstalling Printer Software You may need to uninstall and then reinstall your printer driver and utilities if, for example, you upgrade your Windows operating system. You don’t need to uninstall your other photo software or the Epson Reference Guide. Windows 1. Click Start, and select Programs or All Programs. 2. Point to Epson or EPSON Printers, then select EPSON Printer Software Uninstall. 3. In the next window, select EPSON Stylus Photo R800 and click OK.
Where To Get Help If you need help with your printer, Film Factory, Epson Print CD, or the P.I.M. II Plug-in for Adobe Photoshop, see the information below. Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below: Service Access World Wide Web From the Internet, you can reach Epson Support at http://support.epson.com.
Requirements and Notices Windows System Requirements To use your printer and its software, we recommend that your system has: ■ Microsoft Windows compatible PC with a Pentium® III 500 MHz or higher processor ■ 128MB (Windows 98SE or Me) or 256MB (Windows 2000 or XP) or more of RAM ■ 200MB or more of free hard disk space recommended ■ VGA or better display adapter and monitor ■ CD-ROM or DVD-ROM drive for installing the printer software ■ USB connection: a Windows-compliant USB 1.
Important Safety Instructions Before using your printer, read these safety instructions to make sure you use it safely and effectively: ■ Be sure to follow all warnings and instructions marked on the printer. ■ Use only the type of power source indicated on the printer’s label. ■ Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.
Ink Cartridge Safety Instructions ■ Keep ink cartridges out of the reach of children. ■ Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water. ■ Do not put your hand inside the printer or touch a cartridge during printing. ■ Do not move the print head by hand. You may damage the printer.
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Declaration of Conformity According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: We: EPSON AMERICA, INC. Located at: MS: 3-13 3840 Kilroy Airport Way Long Beach, CA 90806 Telephone: (562) 290-5254 Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device.
packaging the defective unit and returning it to Epson within five (5) working days of receipt of the replacement. Epson requires a debit or a credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one. If your printer is being repaired, Epson will direct you to send your printer to Epson or its authorized service center, where the printer will be fixed and sent back to you.
Index A Adobe Photoshop managing color with, 48 to 60 P.I.M. plug-in for, 9, 42 to 43 Advanced settings Macintosh, 31 to 33 Windows, 23 to 24 Aligning print head, 85 to 87 Automatic print head aligning, 85 to 86 print head cleaning, 78 Automatic mode, Macintosh, 30 B Background printing, 28, 30 Banding, 95 Basic printing Macintosh OS 8.6 to 9.
E H Edge Smoothing setting color management, 51, 55, 58, 59 Macintosh, 32 Windows, 23 Electronic manual, 10 to 11 Energy Star compliance, 105 Enhanced Matte Paper, 14, 34 Envelopes, 15, 21, 27, 29, 34, 95 Epson Film Factory, 9, 42 help, 102 MonitorIV, 31 papers, 14, 34, 43 PhotoCenter, 9 Print CD, 65 to 76 SoundAdvice, 102 Store, 82 warranty, 107 to 108 Exif Print description, 9 printing with, 42 to 43 Expansion setting, 27, 44, 46, 47 Extension setting, 27, 95 Head Cleaning utility, 79 to 80 Help Epson,
M P Macintosh basic printing, OS 8.6 to 9.
Print position check disc, 70 to 73 Print Quality problems, 95 to 96 setting, 32, 58 Print Settings menu, Macintosh OS X, 26 Printer cable, 103 check, 92 cleaning, 87 control panel, 90 to 92 maintaining, 77 to 87 noise, 94 parts, 90 problems, 91 to 92, 94 transporting, 88 Printing advanced, 23 to 24, 31 to 33 CDs and DVDs, 61 to 76 controlling, 22, 28, 31 Macintosh, basic OS 8.6 to 9.
T W Technical support, 102 Testing printer, 92 Text & Image setting, 21 Text setting, 21 Thick paper setting, 15, 27, 32, 95 Transporting printer, 88 Troubleshooting, 89 to 102 Type setting envelopes, 15 selecting correct, 34 selecting, Windows, 21, 36 Warranty, 107 to 108 Watermark, 24, 30 Windows advanced printing, 23 to 24 basic printing, 20 to 22 default settings, 22 system requirements, 103 uninstalling software, 101 U Uninstalling software, 101 USB, 93, 100, 103 Utilities Auto Nozzle Check and Cle
Index
Epson Ink Jet Papers and Ink Cartridges Use Epson® paper and inks to get the same photo quality results that have earned Epson’s printers all of their awards! Epson papers are specially coated to work with EPSON UltraChrome™ inks. Here are details about just a few of Epson’s papers and your printer’s ink cartridges: Premium Glossy Photo Paper Water-resistant paper with a high gloss finish that looks and feels just like a traditional photo.
How To Order Epson Ink and Paper To order Epson ink cartridges, paper, and other accessories, contact your dealer or call the Epson Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.
