EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro Computer to Plate System Priority Technical Support Toll-Free Phone Number Security and Peace of Mind CPD-28204 Please open this booklet and record your unique Unit ID Number. You will need it to take full advantage of the Preferred Warranty.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro Computer to Plate System Welcome and Congratulations Congratulations on your purchase of an Epson Stylus® Pro Computer to Plate System. The system consists of an Epson Stylus® Pro Printer, and a separate Plate Curing Unit (”PCU”). The system is designed to provide a complete Computer to Plate (CTP) solution for printing businesses.
Purchasing Extended Service: the Epson Preferred Plus Service and Support Plan The Epson Preferred Limited Warranty Plan offers premium warranty service for one year. We’d like to inform you of the opportunity to extend that premium level of service through the Epson Preferred Plus Service and Support Plan – Epson’s extended service contracts for the Epson Stylus Pro Computer to Plate System.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro Computer to Plate System If you purchased a one-year extended service plan, in order to qualify for a one-year renewal of that service the Total Prints counter on the printer must be at 9,000 pages or less. The information on the Total Prints counter can be obtained from the printer Control Panel by pressing the Menu button: Menu > Printer Status > Total Prints.
For Epson Preferred Technical Support Follow these easy steps to obtain technical support. Step 1: Have your serial number available: _________________________________ Step 2: Call toll-free 888-377-6611.* Step 3: Follow the voice prompt instructions. Step 4: Enter your Unit ID Number. Step 5: Be prepared to work with the Technical Support Specialist to diagnose the problem.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro Computer to Plate System Terms and Conditions Limited Warranty for Commercial Products What Is Covered: Epson America, Inc.
Epson Stylus Pro Printer: On-Site Response: If the printer needs hardware repair and you are within Epson’s on-site service territory, an Epson Authorized Servicer will be contacted to make the repair at your facility. Epson will usually dispatch repair parts and a technician to your location for the next business day if determination that repair is required occurs prior to 1:00 PM Pacific Time. If that determination is made after 1:00 PM, dispatch will usually be for the second business day.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro Computer to Plate System Plate Curing Unit: Whole Unit Exchange Program: For Epson to process a Whole Unit Exchange on your PCU, you must secure return of the defective product by providing Epson with a valid credit card number with sufficient credit to cover the price of the replacement product.
3) Any damage caused by misuse, abuse, improper installation, neglect, failure to maintain, improper packing or shipping, disasters such as fire, flood, lightning, improper electrical currents, software problems, or interaction with non-Epson products. 4) Any damage from service performed by other than an Epson Authorized Servicer. 5) Service when the system is used outside the U.S., Canada, and Puerto Rico. 6) Service where a product label, logo, rating label, or serial number has been removed.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro Computer to Plate System Remedies: Your exclusive remedy and Epson’s entire liability for a material breach of this Agreement will be limited to a refund of the price paid for the Epson products covered by this Agreement. Any action for breach of warranty must be brought within 15 months of the date of original purchase. Epson is not liable for performance delays or for nonperformance due to causes beyond its reasonable control.
EPSON Preferred ® SM Limited Warranty Program for the Epson Stylus® Pro Computer to Plate System Epson and Epson Stylus are registered trademarks of Seiko Epson Corporation. Epson Preferred and Epson Store are service marks of Epson America, Inc. © 2010 Epson America, Inc. Epson America, Inc. P.O.
