Operation Manual

Troubleshooting

131

Jamaica

Long.bk Rev. C

A5 size trble.fm

2/22/99 Pass 2

Proof Sign-off:

Miyazaki _______

Yamanouchi _______

Jacqueline _______

A ruled line shifts

Make sure the print heads are not misaligned.

When bi-directional printing is made, the ruled lines will shift if

the print heads are misaligned. Run the Print Head Alignment

utility. See “Using the Printer Utilities” on page 48.

Printout has smears on the bottom edge

Try one or more of these solutions:

❏ If the paper is curled towards the printable side, flatten it or

curl it slightly to the opposite side.

❏ For EPSON paper, check the Media Type setting in the Main

menu for Windows or in the Print dialog box for Macintosh.

Make sure it is correct for the paper you’re using.

For paper other than EPSON’s, register and select paper

thickness in the SelecType mode. Make sure it is correct for

the paper you’re using. See “SelecType Settings” on page 16.

❏ Set the platen gap setting to WIDE in the Printer Setting menu

of the SelecType mode. See “SelecType Settings” on page 16.

Print Quality Could be Better

Horizontal banding

Try one or more of these solutions:

❏ For Windows, check the Media Type setting in the Main

menu. Make sure it is correct for the paper you’re using.

For Macintosh, check the Media Type setting in the Print

dialog box. Make sure it is correct for the paper you’re using.