Operation Manual

Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Problem Solver
91
PAPER ERROR
LOAD PAPER CORRECTLY
REFER TO THE MANUAL
The paper is not loaded
correctly.
Press the button to release the paper presser, and
remove the paper. Then, set the paper correctly.
See “Using Roll Paper” on page 32
See “Using Cut Sheet Media” on page 39
PAPER SENSOR ERROR
PRESS THE BUTTON
LOAD DIFFERENT PAPER
The barcode has not been
read correctly.
Press the button to clear the error, or press the
button to release the paper presser to set a different
paper.
See “Using Roll Paper” on page 32
See “Using Cut Sheet Media” on page 39
PAPER LOW The roll paper is close to
running out.
Replace the roll paper with a new one.
See “Using Roll Paper” on page 32
BORDERLESS ERROR
LOAD A SUPPORTED PAPER SIZE OR
LOAD PAPER CORRECTLY
The paper installed is not
supported for borderless
printing.
Press the button to cancel jobs, and then eject
the paper. Then load a different size of paper.
See “Using Roll Paper” on page 32
See “Using Cut Sheet Media” on page 39
See “Paper Information” on page 172
The size of the cut sheet
media is not recognized
properly.
If the paper is wavy or slack, the printer cannot recognize
the paper size correctly. In this case, flatten the paper
before loading it in the printer.
See “Using Cut Sheet Media” on page 39
The paper is not set
correctly.
Set the paper correctly in the printer.
See “Using Roll Paper” on page 32
See “Using Cut Sheet Media” on page 39
PAPER EJECT ERROR
REMOVE PAPER FROM PRINTER
The roll paper is used with
the Sheet mode.
Press the button to release the paper presser, and
then remove the paper.
PAPER SIZE ERROR
LOAD CORRECT PAPER SIZE
The loaded paper size
does not match the data
size.
Match the loaded paper size to the data size.
PAPER JAM
REMOVE PAPER
The paper is jammed. Remove the jammed paper.
See “Feeding or ejecting troubles” on page 108
Error messages Description What to do