Operation Manual

Epson Stylus Pro 7900/7910/9900/9910 User’s Guide
Where To Get Help
185
Help for Users in North America
New :Use Inkjet, SPC, and "other" products Only.(general)
Epson provides the technical support services listed
below.
Internet Support
Visit Epson’s support website at
http://epson.com/support and select your product for
solutions to common problems. You can download
drivers and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your
questions.
Speak to a Support Representative
Dial: [phone] (U.S.), or [phone]
(Canada), 6 am to 6 pm, Pacific Time, Monday
through Friday. Days and hours of support are subject
to change without notice. Toll or long distance charges
may apply.
Before you call Epson for support, please have the
following information ready:
O Product name
O Product serial number
O Proof of purchase (such as a store receipt) and date
of purchase
O Computer configuration
O Description of the problem
Note:
For help using any other software on your system, see the
documentation for that software for technical support
information.
Purchase Supplies and Accessories
You can purchase genuine Epson ink cartridges,
ribbon cartridges, paper, and accessories from an
Epson authorized reseller. To find the nearest reseller,
call 800-GO-EPSON (800-463-7766). Or you can
purchase online at http://www.epsonstore.com (U.S.
sales) or http://www.epson.ca (Canadian sales).
Help for Users in Europe
Check your Pan-European Warranty Document for
information on how to contact Epson support.
Help for Users in Taiwan
New :For business
Contacts for information, support, and services are:
World Wide Web
(http://www.epson.com.tw)
Information on product specifications, drivers for
download, and products enquiry are available.
Epson HelpDesk
(Phone: [phone])
Our HelpDesk team can help you with the following
over the phone:
O Sales enquiries and product information
O Product usage questions or problems
O Enquiries on repair service and warranty
Repair service center:
Telephone
number
Fax
number
Address
02-23416969 02-23417070 No.20, Beiping E. Rd.,
Zhongzheng Dist.,
Taipei City 100, Taiwan
02-27491234 02-27495955 1F., No.16, Sec. 5,
Nanjing E. Rd.,
Songshan Dist., Taipei
City 105, Taiwan
02-32340688 02-32345299 No.1, Ln. 359, Sec. 2,
Zhongshan Rd.,
Zhonghe City, Taipei
County 235, Taiwan
039-605007 039-600969 No.342-1, Guangrong
Rd., Luodong
Township, Yilan County
265, Taiwan
038-312966 038-312977 No.87, Guolian 2nd Rd.,
Hualien City, Hualien
County 970, Taiwan