User's Guide

vi
Contents
7
Solving
Problems
Diagnosing Printer Problems . . . . . . . . . . . . . . . . . . . . . . . 119
Checking the Control Panel Lights . . . . . . . . . . . . . . . 119
Running a Printer Check . . . . . . . . . . . . . . . . . . . . . . 121
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Solving Problems Setting Up the EPSON Stylus Scan
or Installing Its Software . . . . . . . . . . . . . . . . . . . . 122
Solving Printing and Copying Problems . . . . . . . . . . . 124
Solving Print Quality Problems . . . . . . . . . . . . . . . . . . 126
Solving Problems with Paper Feeding . . . . . . . . . . . . . 131
Solving Miscellaneous Printout Problems . . . . . . . . . . 132
Solving Scanning and Copying Problems . . . . . . . . . . 132
Solving Image Quality Problems . . . . . . . . . . . . . . . . . 134
Uninstalling Printer Software . . . . . . . . . . . . . . . . . . . . . . 135
Uninstalling in Windows (USB Connection) . . . . . . . 135
Uninstalling in Windows (Parallel Connection) . . . . . 136
Uninstalling on a Macintosh . . . . . . . . . . . . . . . . . . . . 136
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
EPSON Technical Support . . . . . . . . . . . . . . . . . . . . . 137
Technical Support for Other Software . . . . . . . . . . . . 138
8
Notices
Windows System Requirements . . . . . . . . . . . . . . . . . . . . . 139
Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . 140
Location Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . 141
Year 2000 Ready . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 141
Ink Cartridge Safety Instructions . . . . . . . . . . . . . . . . 142
DECLARATION of CONFORMITY . . . . . . . . . . . . . . . 144
Index
147