Operation Manual

288 Troubleshooting
The error light is flashing or on
Check EPSON Status Monitor 3 (Windows) or
EPSON StatusMonitor (Macintosh) to find the cause of the error,
then try one or more of these solutions:
❏ If the ) paper out light is on and there is no paper in the
printer, load paper into the sheet feeder.
❏ If the H ink error light is flashing, the ink supply is low. Obtain
a replacement cartridge of the appropriate type.
& See “Replacing an Ink Cartridge” on page 216
❏ If the H ink error light is on, the ink cartridge is empty. Replace
the appropriate ink cartridge.
& See “Replacing an Empty Ink Cartridge” on page 209
Error light is on and power light is flashing
Follow the steps below.
1. Press the ) paper button, then remove any paper in the
printer.
2. Turn the printer off. Check for and remove any foreign objects
or pieces of paper from inside the printer. Also make sure that
there is sufficient space around the vent on the back of the
printer to allow proper ventilation. Remove any objects
blocking the vent. Then, turn the printer back on.
Note:
If you cannot remove a foreign object easily by yourself, do not use
force and do not disassemble the printer. Call your dealer for
assistance.
3. If the error does not clear, contact your dealer.