Epson® SureColor® F-Series and T-Series Network Guide
Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.
This information is subject to change without notice. Copyright © 2014 Epson America, Inc.
Copyright and Trademarks Safety Instructions Warning, Caution, Important, and Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Introduction About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Operating Environment . . . . . . . . . . . . . . . .
Network Software EpsonNet Config for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About EpsonNet Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing EpsonNet Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IEEE 802.1X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Secure Communications (IPsec/Access Control) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview and Sample Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuration Workflow . . .
Safety Instructions Warning, Caution, Important, and Note Warning must be followed carefully to avoid serious bodily injury. Caution must be followed carefully to avoid bodily injury. Important must be observed to avoid damage to your equipment. Note contains important information and useful tips on the operation of your printer.
Introduction About Your Printer Your printer has a built-in Ethernet interface and can connect anywhere on your network using 10Base-T, 100Base-TX, and 1000Base-T Ethernet. The built-in Ethernet interface, which is called the network interface in this manual, automatically selects the correct standard when it connects to a network. In addition, it automatically selects appropriate network protocols.
O The term “network administrator” refers to the person responsible for maintaining the network. “Administrator” is synonymous with “Supervisor” in this guide. O The term “network interface” refers to the built-in Ethernet interface of the printer in this guide. O Some screen shots in this guide may list a printer name other than your printer. This difference does not alter the instructions. O The supported operating systems are different depending on the printer.
O Supports IEEE 802.1X O Supports EpsonNet Config with a Web Browser and Remote Manager, which allows you to configure and monitor your printer using a Web browser. Network Interface Operation Status light The indicator lights provide you with important information on the operations of the network interface.
Important: You must use the following shielded twisted-pair cable to connect the network interface to a network. O Category-5 or higher for the 10Base-T or 100Base-TX connection O Category-6 or higher for the 1000Base-T connection About the Software The Software Disc provided with your printer includes the following network software. Note: The software provided varies depending on your printer model.
How To Overview This section describes the general procedure on how to set up the network interface for use on a network. 1. Check the network interface operation. Check the functions and operations of the network interface, such as status lights and RJ-45 connector. See “Network Interface Operation” on page 10 for details. 2. Select a printing method. Select a printing method appropriate for your network environment and operating system.
Selecting a Printing Method Printing from Windows Check if there is a Windows 8.x/7/Vista/XP/Server 2012/Server 2008/ Server 2003 print server on your network, and then use the suggestions below. Note: Only the recommended printing methods are introduced here. See “Features of the Printing Methods” on page 13 for information on additional methods. If no Windows print server exists We recommend TCP/IP printing. See “Windows 8.
Disadvantages O You need to set up TCP/IP. Installing Components on Your Computer About Installing Components on Your Computer Before configuring the network interface and printing from the computer, you need to install the necessary components (such as TCP/IP) and assign an IP address and subnet mask for your computer, depending on the printing method you want to use. See the section in this chapter appropriate for your operating system.
3. Check if the following necessary components are in the list. The following table lists the components required for configuring the network interface with EpsonNet Config. EpsonNet Config’s setting screens Necessary components TCP/IP, WSD, UPnP, Bonjour Internet Protocol (TCP/IP IPv4) or Internet Protocol (TCP/IP IPv6) The following table lists the components required for network printing.
1. Click Start, highlight Control Panel, and then click Network and Internet Connections. Select Network Connections. 2. Under LAN or High-Speed Internet, click the Local Area Connection icon. 3. Under Network Tasks, click Change settings of this connection. 4. Check if the following necessary components are in the list. The following table lists the components required for configuring the network interface with EpsonNet Config.
Windows Server 2003 For Windows Server 2003, use the following procedure to install the necessary components. 1. Click Start, point to Control Panel, and then select Network Connections. Click Local Area Connections. 2. Click the Properties button. 3. Check if the following necessary components are in the list. The following table lists the components required for configuring the network interface with EpsonNet Config.
The necessary components are now installed. Go to the section “Setting Up the Network Interface” on page 18. OS X For OS X, use the following procedure to assign an IP address, subnet mask, and other settings. 1. From the Apple menu, select System Preferences. 2. Open the Network control panel and click the TCP/IP tab. 3. Select Built-in Ethernet from the Show pull-down menu. 4. Assign an IP address and other settings if necessary. 5. Click the Apply Now button to save any changes. 6.
Note: You can use 10Base-T, 100Base-TX, and 1000Base-T Ethernet. When you print a lot of data, we recommend you use the higher speed. 3. Turn on your printer. After the status lights go off, print a network status sheet. Important: After turning off the printer, wait until the status lights go off before turning it back on; otherwise the network interface may not work correctly.
8. Software installation starts. Follow the on-screen instructions to complete the installation. Configuring the Network Interface (OS X) Configure the network interface for use on the TCP/IP network and install the printer driver on your computer. 1. Make sure your printer is connected to the network (a hub or router). 2. Insert the Software Disc into the CD/DVD drive. Note: If you see the AutoPlay window, click Run setup.exe. If you see the User Account Control screen, click Yes or Continue. 3.
4. Select the desired printer model that is connected with Bonjour. Note: If your printer is not displayed with the desired connection, click More Printers, select the desired connection from the drop-down list, and then select the printer model. 5. Click Add. Now you can use the printer on the TCP/IP network. Note: If your printer supports scanning, see the product’s User’s Guide to configure the settings.
3. Click Add a local printer. 4. Select the Create a new port radio button, and then select Standard TCP/IP Port from the list. Then click Next. 5. Enter the IP address of the network interface and then click Next.
6. If an error occurs, the following dialog box appears. Select the Standard radio button and then select EPSON Network Printer. Click Next. 7. Click Finish. 8. See “Installing a printer driver” on page 23 to install the printer driver. Installing a printer driver 1. Insert the Software Disc shipped with the device. 2. Close the software installer screen if it appears. 3. On the Add Printer screen, click the Have Disk button. The Install From Disk dialog box appears. 4. Click Browse. 5.
Windows XP The printer driver installation procedure differs depending on the printing method you prefer. Note: If you are using EpsonNet Print, the setup procedure is different. See “EpsonNet Print (for Windows users)” on page 37 for details. TCP/IP printing 1. Click Start, click Control Panel, click Printers and Other Hardware, and then click Printers and Faxes. 2. Under Printer Tasks, click Add a printer to start the Add Printer wizard, and then click Next. 3.
4. Select the Create a new port radio button, and then select Standard TCP/IP Port from the list. Then click Next. 5. Enter the IP address of the network interface and then click Next.
6. If an error occurs, the following dialog box appears. Select the Standard radio button and then select EPSON Network Printer. Click Next. 7. Click Finish. 8. See “Installing a printer driver” on page 26 to install the printer driver. Installing a printer driver 1. Insert the Software Disc shipped with the printer. 2. Close the software installer screen if it appears. 3. On the Add Printer screen, click the Have Disk button. The Install From Disk dialog box appears. 4. Click Browse. 5.
Windows Server 2003 The printer driver installation procedure differs depending on the printing method you prefer. Note: If you are using EpsonNet Print, the setup procedure is different. See “EpsonNet Print (for Windows users)” on page 37 for details. TCP/IP printing 1. Click Start, and then select Printers and Faxes. 2. Double-click the Add Printer icon to start the Add Printer wizard, and then click Next. 3.
4. Select the Create a new port radio button, and then select Standard TCP/IP Port from the list. Then click Next. 5. When the Add Standard TCP/IP Printer Port Wizard dialog box appears, click Next. 6. Enter the IP address of the network interface and then click Next.
7. If an error occurs, the following dialog box appears. Select the Standard radio button and then select EPSON Network Printer. Click Next. 8. Click Finish. 9. See “Installing a printer driver” on page 26 to install the printer driver. Installing a printer driver 1. Insert the Software Disc shipped with the printer. 2. Close the software installer screen if it appears. 3. On the Add Printer screen, click the Have Disk button. The Install From Disk dialog box appears. 4. Click Browse. 5.
OS X (10.5 or later) Follow the steps below to set up a printer. Note: Make sure that the printer driver is installed on your OS X system before following the steps below. See the manual shipped with your printer for instructions on how to install the printer driver. Bonjour printing 1. Open System Preferences. 2. Open Print & Fax. 3. Click the + button to add a new printer. 4. Select the desired printer model that is connected with Bonjour. 5. Click Add. TCP/IP printing 1. Open System Preferences. 2.
Network Software This chapter explains how to use the network software provided with your printer. Note: The software provided varies depending on your printer model. EpsonNet Config for Windows About EpsonNet Config EpsonNet Config is a Windows-based configuration software for administrators to configure the network interface for TCP/IP. Note: Be sure to use the EpsonNet Config included on the Software Disc shipped with this product.
O If you add or delete protocols or services from your operating system after installing EpsonNet Config, EpsonNet Config may not work correctly. If this happens, uninstall EpsonNet Config and then install it again. O If the Windows Security Alert window appears after you start EpsonNet Config, click the Allow access or Unblock button; otherwise the devices are not listed on the screen of EpsonNet Config.
Installing EpsonNet Config You can install EpsonNet Config on your computer from the Software Disc that comes with your printer. Insert the Software Disc in the CD/DVD drive, select EpsonNet Config on the Software Select screen. Accessing the EpsonNet Config User’s Guide The EpsonNet Config User’s Guide contains detailed information on EpsonNet Config. Follow the steps below to access the EpsonNet Config User’s Guide. 1.
Configuring the Network Interface Using EpsonNet Config with Web Browser After you have assigned an IP address to the network interface using EpsonNet Setup, EpsonNet Config for Windows or Mac OS, or the arp/ping command, you can configure the network interface using EpsonNet Config with Web Browser. Note: O A Web browser must be installed on your computer. O TCP/IP must be correctly set for the computer and the network interface.
4. Select a method for acquiring the IP address. When you select Auto, DHCP becomes available and assigns an IP address automatically. If you want to set the IP address manually, select Manual. Note: O The network administrator must check any changes made to the IP address settings. O When Auto is selected, DHCP becomes available. To use the DHCP server, make sure it is installed on your computer and correctly configured. See your operating system’s online help for detailed instructions.
10. Select Enable for Register Network Interface Address to DNS Server if you want to register the host name and domain name to the DNS server through the DHCP server that supports Dynamic DNS. If you want to register the host name and the domain name directly to the DNS server, select Enable for Register Network Interface Address Directly to DNS Server. 11. OS X only: Select Enable or Disable for Use Bonjour. If you select Enable, enter the Bonjour Name and Bonjour Printer Name. 12.
Supported Web browser O Windows Internet Explorer version 8.0 or later O Apple Safari 4.0.2 or later O Mozilla Firefox version 21.0 or later Configuring the Network Interface Using Remote Manager After you have assigned an IP address to the network interface using EpsonNet Setup, EpsonNet Config for Windows or Mac OS, or the arp/ping command, you can configure the network interface using Remote Manager. Starting and operating methods for Remote Manager are the same as EpsonNet Config with Web Browser.
Operating systems Windows 8.x Windows 7 Windows Vista SP2 or higher Windows XP Professional/Home Edition (SP3 or higher) Windows Server 2012 Windows Server 2008 (SP2 or higher) Windows Server 2008 R2 Windows Server 2003 (SP2 or higher) Installing EpsonNet Print You can install EpsonNet Print on your computer from the Software Disc that comes with your printer. Insert the Software Disc in the CD/DVD drive and select EpsonNet Print on the Software Select screen.
Note: If the Windows Security Alert screen appears, click the Allow access or Unblock button, and then click the Search Again button to search the printers. Windows XP/Server 2003: Click Local printer attached to this computer, clear the Automatically detect and install my Plug and Play printer check box, and then click Next. Select the Create a new port radio button, and then select EpsonNet Print Port from the list. Click Next.
❏ If you want to search printers in other segments, click the N/W Settings button. Select the Specific Network Segments check box, and then enter the network address and subnet mask of the network segment for the search. Then click the Add button. You can also specify the elapsed time before declaring a communication error. 4. Confirm the information about the printer’s port you want to configure, and then click Finish.
Items Explanations Port Type The following items are listed in the pull-down menu, and you can select the port type you need. IP Address (Auto): Configure the port automatically. If the IP address of the printer is acquired automatically and the computer and the printer are in the same segment, you can select this port type. IP Address (Manual): Use the printer’s IP Address for the port name. HostName (DNS): Use the printer’s host name registered in the DNS server for the port name.
Windows XP/Server 2003: Click Local printer attached to this computer, clear the Automatically detect and install my Plug and Play printer check box, and then click Next. Select the Create a new port radio button, and then select EpsonNet Print Port from the list. Click Next. Note: If the Windows Security Alert screen appears, click the Unblock button, and then click the Search Again button to search the printers. 3. Select Manual Setting from the list, and then click Next. 4.
5. Confirm the information about the printer’s port you want to configure, and then click Finish. Items Explanations The port Information The following items are displayed: - Port Name - Host Name or IP Address - Protocol Finish button Register the port information to the system and close the Add EpsonNet Print Port Wizard. Back button Go back to the printer list window. Cancel button Close the Add EpsonNet Print Port Wizard. The new printer port is created in your computer.
5. Select the CD/DVD drive for Drives, and double-click the appropriate folder for your operating system. Click OK. 6. Click OK in the Install From Disk dialog box. 7. Select the model name of the printer, and then click Next. Note: If the Add Printer Wizard asks you to select either Keep existing driver or Replace existing driver, be sure to select the Replace existing driver radio button. Click Next. 8. Click Finish and follow the on-screen instructions to complete the setup. 9.
4. Make the appropriate settings for the desired port. LPR enhanced printing: Select the LPR Printing radio button, and then specify the queue name (up to 32 characters). LPR enhanced printing sends a print job to the target network printer without spooling all of the print data. LPR enhanced printing is faster than LPR standard printing. LPR standard printing: Select the Confirm file size check box, and then specify the queue name (up to 32 characters).
Troubleshooting General Problems Cannot configure the network interface or cannot print from the network. Cause What to do The printer settings or network settings may be wrong. First, check to see if you can print a status sheet, as described in “Printing a Network Status Sheet (Large Format Inkjet Printers)” on page 47. If you can print a status sheet, check the network settings; otherwise, set the interface mode of the printer’s control panel to Auto or Option.
The message “EpsonNet Config cannot be used because no network is installed.” appears when you start EpsonNet Config. Cause What to do TCP/IP is not installed on the computer. Install the TCP/IP protocol. TCP/IP is installed on the computer, but its IP address is not set correctly. Set a correct IP address for the computer. Unable to start EpsonNet Config with Web Browser or Remote Manager. Cause What to do You have not set the IP address for the network interface.
Tips for Administrator Setting an IP Address on the Printer’s Control Panel After connecting the printer to the network, you need to set the IP address for the network interface. To set the IP address, subnet mask, and default gateway from the control panel, follow the steps below. 1. Turn on your printer. 2. Press the Menu button on the printer’s control panel. 3. Press the Up or Down button until Network Setup appears. Then press the OK button. 4.
Secure Communication Using IPsec, Access Control, SSL, and IEEE 802.1X Some printers may not support secure communications using IPsec, Access Control, SSL and IEEE802.1X. For information on whether your printer supports these secure communications features, see the printer User’s Guide. IPsec Access Control Data format Encrypted data Unencrypted data Supported operating systems Windows 8.
IEEE 802.1X IEEE 802.1X is the standard protocol for allowing client users to be authenticated to the network before obtaining a connection. It provides effective access control to both wired and wireless networks. IEEE 802.1X network consists of an authentication server (RADIUS server) and authenticator (switching hub with authentication function). Supplicants (devices such as printers) can join the IEEE 802.1X network by being authenticated by the authentication server and authenticator.
Some printers may not support secure communications using IPsec/Access Control. For information on whether your printer supports these features, see the printer manual. This document provides sample IPsec/Access Control configurations and information on setup and troubleshooting. Overview and Sample Settings IPsec and Access Control are configured differently and use different connection types. Review the sample settings and choose a configuration suited to your objectives.
Configuration Workflow IPsec requires a client with secure access to the product and configured according to your purposes. Access Control requires that the product be configured according to your purposes. The configuration workflow is shown below. Note: If your network is already secure, we recommend that you connect the product to a computer on a different network before adjusting settings. There is potential for data theft if the product is connected to a secure network when settings are adjusted.
Product Security Policies Start the product Remote Manager from your computer, open the Setup tab, and adjust Security > IPsec/Access Control settings for security policies that match how the product will be used. Note: We recommend that the product be assigned a static IP address for secure access using IPsec or Access Control. Settings will be invalidated if the IP address changes.
Option Setting RAW (Port 9100) ENPC SNMP Group Policy n (n = 1–10) Enable Access Control Access Permission Remote Address (Host) 2 Enter the print client IP address (prefix length can be used to specify range if desired). Example (IPv4): 192.168.0.0/24 Method of Choose Port Service Name Service Name RAW (Port 9100) ENPC SNMP 1. An Epson protocol used by Epson printer and scanner drivers and such applications as EpsonNet Config to find the printer. 2. A static IP address is recommended.
Option Setting Group Policy n (n = 1–10) Enable Access Control Access Permission Remote Address (Host) * Enter the administrator client IP address * A static IP address is recommended. If DHCP or “obtain automatically” (IPv6) is selected, the connection may terminate when the lease or address expires.
Supported Security Methods The product supports the security methods listed below; choose one of these combinations when selecting the computer security method. In most cases computers can use default IPsec settings.
