Specifications

Appendix: Troubleshooting
Turning on Wireless Networking
If you are using a laptop to configure your wireless network, be sure that the
wireless feature is turned on. Many laptops have a switch on the outside case to
disable wireless and save battery power.
Disabling and Enabling Wireless Networking
If your computer constantly refuses to display the printer’s ad-hoc network after
double-clicking on the Wireless Network Connection (figure 10) you may need to
right-click on the icon and select Disable. Wait 1 minute, and then right-click
again and select Enable.
Disabling security
If you cannot get the printer to connect to your wireless network and retrieve an IP
number, you may have to disable any security keys and authorization on your
network. Have someone who has access to your access point or router disable the
security temporarily until you can set up the printer. If several computers access
the network through this wireless access point or router consider doing this after
hours. Then, slowly re-introduce your security scheme until you can pinpoint what
is preventing network access. Be sure to update your other computers if you
change any settings.
Resetting the printer
If, in the installation process, your printer becomes unresponsive and inaccessible,
you may reset it to the factory default state by following this sequence.
1. While the printer is in the off state, open the paper roll cover.
2. Turn on the printer while holding down the FEED button.
3. Press the FEED button 6 times.
4. Shut the paper roll cover.
5. The printer will now print its current configuration and the remainder of the
procedure. To continue with the reset, open the paper roll cover and press the
feed button exactly one (1) time. Close the paper roll cover and the printer will
reset itself to the factory default state.