TM-U325D/U325PD User’s Manual EPS ON FE ED RE LE AS E ER RE OU CE T IPT VA R LID ATIO PO WER N RO 400665708
Printer Parts and Labels Printer cover Serial interface connector 14 EPS ON 25 1 1 FE 6 ED RE LE AS E ER 1 RE OU CE T IPT VA R LID ATIO PO WE N R 2 3 13 6 1 2 3 1 RO Parallel interface connector Control panel Control panel On/Off switch FEED RELEASE RECEIPT VALIDATION OUT ERROR POWER EPSON/U325 Printer - File: PRNTR_8.e W. Swanlund REV> 14Octobe Labels 1 3 2 5 CUT 4 2 SET 1 3 6 CLOSE THE PRINTER COVER CAUTION/ VORSICHT: Print head cover and print head are hot.
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Standards and Approvals The following standards are applied only to the printers that are so labeled. (EMC is tested using the Epson power supplies.) Europe: CE marking North America: FCC/ICES-003 Class A Oceania: AS/NZS CISPR22 Class A WARNING This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
About This Manual Setting Up and Using ❏ ❏ ❏ Chapter 1 contains information on unpacking the printer, setting it up, attaching theroll paper near-end sensor, and setting the DIP switches. Chapter 2 contains information on using the printer. Chapter 3 contains troubleshooting information. Reference ❏ Chapter 4 contains specifications and character code tables. Warnings, Cautions, and Notes WARNING / WARNUNG: Warnings must be followed carefully to avoid serious bodily injury.
Introduction Features The TM-U325D and TM-U325PD are high-quality POS printers that can print a multiple-line validation and on receipt paper (roll paper). The printer has the following features: ❏ Easily changeable interface specifications for serial or parallel by exchanging the interface board. ❏ Excellent reliability (long life) and good operability (drop-in paper loading). ❏ Multiple-line validation printing (possible to print a maximum of 9 lines). ❏ Compact and light in weight.
Chapter 1 Setting Up the Printer Unpacking The illustration below shows the items included for the standard specification printer. EPS ON FEE D REL EAS E REC OU T EIPT ERR VAL OR IDA POW TIO N ER Power supply *1 Printer Ribbon cassette Spacers for the roll paper near-end sensor 2 pcs Roll paper Manual Power switch cover (*1) The AC cable may not be included in the package. If it is not, make sure to use a AC cable that complies with the safety standards.
Adjusting the Roll Paper Near-End Sensor Notes: Use rolls of paper with an inner core diameter of 10.5 to 12.5 mm so that the sensor detects the remaining paper correctly. When the last portion of a roll paper bears red markings, the marking is sometimes an adhesive that pulls the entire roll paper up. In this case, the sensor may not detect the remaining paper correctly.
Spacers Roll paper near-end sensor 4. Check to be sure that the detecting lever moves freely. Connecting the Cables and Grounding the Printer You can connect up to three cables and a grounding wire to the printer. They all connect to the connector panel on the bottom of the printer, which is shown below: Power supply Drawer kick-out Grounding screws Interface Notes: There is a caution label beside the drawer kick-out connector.
Connecting the Computer 1. Plug the cable into the connector on the printer and tighten the screws on both sides of the cable connector, as shown. 2. Connect the other end of the cable to the connector on your computer. Connecting the Drawer WARNING: Use a drawer that matches the printer specification. Using an improper drawer may damage the drawer as well as the printer.
Anschließen der Lade WARNUNG: Eine für den Drucker geeignete Lade verwenden. Bei Verwendung einer falschen Lade kann diese oder der Drucker beschädigt werden. ACHTUNG: Kein Telefonkabel an die Schnappsteckerbuchse anschließen, da sonst der Drucker und die Telefonkabel beschädigt werden können. Das Kabel der Lade an die Schnappsteckerbuchse unten am Drucker neben dem Netßzanschluß anschließen. Grounding the Printer You need a ground wire to ground your printer.
2. Connect the ground wire to the printer using the FG screw on the bottom of the printer, as shown. Connecting the Power Supply This printer requires an external power supply. Be sure to use a power supply that matches the specifications. WARNING / WARNUNG: Using an incorrect power supply may cause fire or electrical shock. Bei Verwendung der falschen Stromversorgung besteht Brand- oder Stromschlaggefahr.
Beim Anschließen der Stromversorgung an den Drucker und beim Herausziehen der Stromversorgung aus dem Drucker darf die Stromversorgung nicht in eine Steckdose eingesteckt sein. Andernfalls kann die Stromversorgung oder der Drucker beschädigt werden. Wenn die Nennspannung der Stromversorgung und die Spannung der Steckdose nicht übereinstimmen, den Händler um Hilfe bitten. Das Netzkabel nicht einstecken. Andernfalls kann die Stromversorgung oder der Drucker beschädigt werden. 1.
CAUTION / VORSICHT: Never turn the ribbon cassette’s feed knob in the opposite direction of the arrow marked on the cassette; otherwise the ribbon cassette may be damaged. Den Transportknopf an der Farbbandkassette nur in die durch den Pfeil gekennzeichnete Richtung drehen. Andernfalls kann die Farbbandkassette beschädigt werden. 1. Be sure the printer is not receiving data when you replace a ribbon cassette; otherwise data may be lost. 2. Open the printer cover. 3.
EP SO N FE ED RE LE AS E ER N IO AT LID T IP VA R CE WE RE T PO OU R RO 5. Turn the ribbon cassette’s knob 5 or 6 times in the direction of the arrow again, to take up any slack in the ribbon.
Notes: Be sure to use roll paper that meets the specifications. Do not use rolls of paper that have the paper glued to the core because the printer cannot detect the paper end correctly. However, if you will stop the printing using the roll paper near-end sensor, you can use glued roll paper. 1. Using scissors, cut the leading edge of the roll paper as shown below. 2. Turn on the printer and open the printer cover. 3. Insert the roll paper.
4. Hold both edges of the paper and insert it straight into the paper slot. The printer feeds the paper automatically. EP SO N FE ED RE LE AS E ER ON TI DA LI T IP VA ER CE W RE UT PO O R RO 5. Tear off the paper; then close the cover. Note: Before closing the cover, make sure that the roll paper has no slack. EP SO N ED FE E AS LE RE N IO AT LID T IP VA R CE WE RE T PO OU R RO ER To remove the roll of paper, follow the steps below. 1. Open the printer cover.
2. Pull up the paper and cut the paper at the dotted line shown in the illustration below. Cut here EP SO N ED FE SE EA REL ER ON TI DA LI PT VA EI ER W RECUT PO O R RO 3. Remove the roll paper from the printer. 4. Press the FEED button to remove the remaining paper. Running a Self-test Any time that you want to check the performance of your printer, you can run a self-test described below. This shows whether your printer is working correctly. It is independent of any other equipment or software.
4. After the printer completes a certain number of lines, it prints the following: *** completed *** Then it enters the normal mode. Note: If you want to pause the self-test manually, press the FEED button. Press the FEED button again to continue the self-test. Setting the DIP Switches Einstellen der DIP-Schalter CAUTION / VORSICHT: Turn off the printer while removing the DIP switch cover to prevent an electrical short, which can damage the printer.
DSW1 DSW2 3. There are two sets of switches. Notice that ON is marked on each set of switches. Use tweezers or another narrow tool to move the switches. Es gibt zwei Gruppen von Schaltern. Auf beiden Gruppen ist die Einstellung ON (EIN) markiert. Zum Verschieben der Schalter eine Pinzette oder ein anderes kleines Werkzeug verwenden. 4. Use the following tables to set the DIP switches. Numbers starting with 1 are in the first set, and numbers starting with 2 are in the second.
DIP Switch Set 1 Switch Function ON 1-6 Parity selection 1-7, 1-8 Transmission speed (see table below) OFF Even Odd Transmission Speed Transmission Speed (BPS)-bits per second 1-7 1-8 2400 ON ON 4800 OFF ON 9600 ON OFF 19200 OFF OFF DIP Switch Set 2 Switch Function ON OFF 2-1 Handshaking (BUSY condition) Receive buffer full Off line or receive buffer full 2-2 Not defined — — 2-3 Select number of characters per line (CPL) 7 9 font/9 9 font 42CPL/35CPL 40CPL/33CPL
Parallel Interface (TM-U325PD) These are the settings for printers equipped with a parallel interface.
Using the Power Switch Cover Verwendung der Netzschalterabdeckung WARNING / WARNUNG: If an accident occurs when the power switch cover is attached, unplug the power supply cord from the outlet immediately; otherwise the printer may be damaged. Wenn ein Unfall auftritt und die Netzschalterabdeckung aufgesetzt ist, das Netzkabel sofort aus der Steckdose herausziehen. Andernfalls kann der Drucker beschädigt werden.
Affixing the Fastening Tape (Option) Two sets of tape are included as an option to fasten your printer to a countertop or other surface. Follow the steps below: 1. Clean the countertop or other surface where the printer will be installed. 2. Peel the green backing paper off of one side of each of the two sets of tapes and affix them to the bottom of the printer, as shown below. 3. Peel the green backing paper off of the other side of the tapes. 4.
Chapter 2 Using the Printer Operating the Control Panel You can feed or release paper with the buttons on the control panel. The indicator lights help you monitor the printer’s status. FEED RELEASE RECEIPT VALIDATION OUT ERROR POWER Switch The power switch on the front of the printer turns the printer on and off. Buttons FEED Press the FEED button once to advance the roll paper one line. You can also hold down the FEED button to feed the paper continuously.
Indicator lights The control panel lights provide information on printer conditions. POWER (Green) The POWER light is on when the printer power is on. RECEIPT OUT (Red) This light is on when the roll paper is at the end or near the end. This light flashes in the following cases. When it flashes, press the FEED button. ❏ In the self-test standby state VALIDATION (Green) The light is on when validation paper is inserted and the printer is ready to print.
If the printer stops working and the ERROR light is flashing, turn the printer off, check for jammed paper, and remove the paper by following the instructions on page 3-3, if necessary. Then turn the printer back on. If the printer still does not work, unplug the power supply cord from the outlet immediately, and contact a qualified service person.
Validation Paper Handling Notes: Use only validation paper that matches the printer’s specifications. See Paper Specifications in Chapter 4. Be sure that roll paper is loaded before you use validation paper. Be sure that the validation paper is flat, without curls, folds, or wrinkles. 1. Send appropriate control commands from the computer to print on validation paper. 2.
Chapter 3 Troubleshooting Troubleshooting This chapter gives solutions to some of the more common printer problems. General Problems The lights on the control panel do not come on. Make sure that the power supply cords are correctly plugged into the printer, the power unit, and to the power outlet. Make sure that power is supplied to the power outlet. If the outlet is controlled by a switch or timer, use another outlet. Printing Problems The ERROR light is flashing and the printer does not print.
The ERROR light is off, but nothing is printed. Try to run the self test to check that the printer works properly. See the self test instructions in Chapter 1 to run the self test. If the self test does not work, contact your dealer or a qualified service person. If the self test works properly, check the following: 1. Check the connection at both ends of the interface cable between the printer and the computer. Also make sure that this cable meets the specifications for both the printer and the computer.
A line of dots is missing in the printout. The print head may be damaged. Stop printing and contact your dealer or a qualified service person. Removing Jammed Paper Follow these steps to clear a paper jam: CAUTION / VORSICHT: The print head becomes very hot during printing. Allow it to cool before you reach into the printer. Der Druckkopf wird beim Drucken sehr heiß. Warten, bis er sich abgekühlt hat, bevor Sie in den Drucker fassen. 1. Open the printer cover. 2.
5. Loosen the screw on the print head cover as shown below. EP SO N FE ED RE LE AS E ON TI DA LI T IP VA ER CE W RE UT PO O R RO ER 6. Lift up the print head cover. EP SO N ED FE SE EA REL ER ON TI DA LI PT VA EI ER W RECUT PO O R RO 7. Remove all the jammed paper. Note: Do not pull the jammed paper in the opposite direction of paper feeding. 8. Replace the print head cover and secure it with the screw. 9. Replace the ribbon cassette and roll paper; then close the printer cover.
Hexadecimal Dump This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hex dump function, the printer prints all commands and other data in hexadecimal format along with a guide section to help you find specific commands. To use the hexadecimal dump feature, follow these steps: 1. Turn on the printer while you hold down the FEED button; then close the cover. 2.
3-6 Troubleshooting
Chapter 4 Reference Information Printing Specifications Printing Method: Serial impact dot-matrix Head wire configuration: 9-pin serial configuration Printing Direction: Bi-directional, logic-seeking Characters/line (default): See table on page 4-2. Character spacing (default) Fonts A and B: See table on page 4-2. Printing speed: Approx. 3.5 lines/second (40 columns, 16 cpi) Approx. 6.
Character Specifications Number of characters Alphanumeric characters: 95 Extended graphics: 128 8 pages, International characters: 32 Character structure: 7 9 (the total number of dots for each horizontal line: 400 in half dot units) 9 9 (the total number of dots for each horizontal line: 400 in half dot units) Character size: See table below.
Paper Specifications Paper feed method: Friction feed Paper feed pitch: Default 4.23 mm {1/6 inch} Can be set in units of 0.176 mm {1/144 inch} by commands. Paper feed speed: Approx. 105.918 mm {4.17 inches}/ second (25 lines/second) (continuous feeding) Paper size and weight: Roll paper: Normal paper (single-ply) Size: Width 76 mm ± 0.5 mm {3.0" ± 0.02"} Maximum 83 mm {3.27"} outside dia: Thickness: 0.06 to 0.085 mm {0.0024 to 0.0033"} Mass: 52.3 to 64.0 g/m2 {13.9 to 17 lbs} (45 to 55 Kg {20.
Pressure sensitive paper Maximum 1 original + 2 copies Size: Width 76 mm ± 0.5 mm {3.0" ± 0.02"} Maximum 83 mm {3.27"} outside dia: Thickness: 0.05 to 0.08 mm {0.0020 to 0.0031"} (Total thickness should be 0.2 mm or less and each sheet should be 0.05 to 0.08 mm.) Recommend MITSUBISHI PAPER -ed paper: MILLS, LTD. Non-carbon paper (blue color) Top and middle sheets: N40Hi (thickness: 0.06 mm, mass: 47.2 g/m2 ) Bottom sheet: N60 (thickness: 0.08 mm, mass: 68.
Validation paper: Normal, pressure sensitive, and carbon copy paper Paper size (W L): 135 mm 70 mm (minimum) to 182 mm 182 mm (maximum) {5.31” 2.76” to 7.17” 7.17”} (maximum 9 lines at 4.23 mm {.17”} pitch) Single-ply paper thickness (without copy paper): 0.09 mm to 0.12 mm {.0035” to .0047”} Copy paper thickness: Backing paper: 0.07 mm to 0.12 mm {.0028” to .0047”} Copy and original paper: 0.04 mm to 0.07 mm {.0016” to .0028”} Carbon Approximately 0.035 mm copy paper: {.
Copy capability Roll paper and validation paper: Copy capability is greatly influenced by the ambient temperature, so printing must be performed under the conditions described in the table below.
❏ Validation paper with holes (e.g., sprocket holes) within the areas shown below must not be used. Otherwise, the paper cannot be detected by the paper sensor. Translucent paper must not be used. : Holes are prohibited in this area. 7mm (.28”) Inserting direction 11mm (.43”) Power Supply Be sure to use a safety-standards-applied power source that meets the following specifications. Rated output: 24 V/2.
Reliability Life: 20,000,000 lines ❏ End of Life is defined as the point at which the printer reaches the beginning of the Wearout Period. MTBF: 180,000 hours ❏ Failure is defined as Random Failure occurring at the time of the Random Failure Period. MCBF: 49,000,000 lines ❏ This is an average failure interval based on failures relating to wearout and random failures up to the life of 20 million lines.
Environmental Conditions Temperature Operating 0 to 50 ° C {32 to 122 ° F} (when the temperature is 30 ° C or more, there is a limitation for the humidity. Refer to the figure below.
Character Code Tables SP in a table represents space. Page 0 (PC437: U.S.A., Standard Europe) (International character set: U.S.
Page 1 (Katakana) Reference Information 4-11
Page 2 (PC850: Multilingual) 4-12 Reference Information
Page 3 (PC860: Portuguese) Reference Information 4-13
Page 4 (PC863: Canadian-French) 4-14 Reference Information
Page 5 (PC865: Nordic) Reference Information 4-15
Page 254 (Space Page) 4-16 Reference Information
Page 255 (Space Page) Reference Information 4-17
International character set ASCII code (hexadecimal) Country Hex 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E Dec 64 35 36 91 92 93 94 96 123 124 125 126 U.S.A. # $ @ [ \ ] ^ ` { ¦ } ~ France # $ à ° ç § ^ ` é ù è ¨ Germany # $ § Ä Ö Ü ^ ` ä ö ü ß U.K.
WEEE (Waste Electrical and Electronic Equipment) Directive This information only applies to customers in the European Union, according to Directive 2002/96/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL OF 27 January 2003 on waste electrical and electronic equipment (WEEE) and legislation transposing and implementing it into the various national legal systems. For other countries, please contact your local government to investigate the possibility of recycling your product.
Česky Štítek s přeškrtnutým odpadkovým košem na kolečkách, který lze nalézt na výrobku, označuje, že tento product se nemá likvidovat s běžným domovním odpadem. V zájmu ochrany životního prostředí a lidského zdraví zlikvidujte tento výrobek jako tříděný odpad, který se recykluje způsobem šetrným k životnímu prostředí. Podrobnější informace o sběrných dvorech pro tříděný odpad získáte na obecním úřadě nebo u prodejce, u kterého jste příslušný výrobek zakoupili.
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