Owners manual

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Note: You cannot change the user ID.
• To display the Web Control screen, enter EPSONWEB as the user ID, and enter the password set in
the projector's Network menu as the password. The default password is admin.
• To display the Web Remote screen, enter EPSONREMOTE as the user ID and enter the password
set in the projector's Network menu as the password. The default password is guest.
• Make sure you have access to the network the projector is on.
Note: The user ID and password are case sensitive.
Parent topic: Solving Network Problems
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or
epson.com.jm/support (Caribbean) and select your product for solutions to common problems with your
projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail
Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call [phone]. This service is available for the
duration of your warranty period. You may also speak with a projector support specialist by dialing (562)
276-4394 (U.S.) or [phone] (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time,
Saturday.
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Before you call, have the following information ready:
• Product name
• Product serial number (located on the bottom or rear of the projector, or in the menu system)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer or video configuration