User Guide

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• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the
projector's remote receivers. Dim the lights or move the projector away from the sun or interfering
equipment.
• If available, turn on one of the remote receivers in the projector's menu system, or check if all the
remote receivers were turned off.
• If you assigned an ID number to the remote control to operate multiple projectors, you may need to
check or change the ID setting (feature not available with all projectors).
• Make sure the Remote Control Type setting in the Extended menu is set to Normal if you are using
the remote control that came with the projector.
• If you lose the remote control, you can purchase another from an authorized Epson reseller.
Parent topic: Solving Projector or Remote Control Operation Problems
Related concepts
Projector Identification System for Multiple Projector Control
Related references
Remote Control Operation
Projector Feature Settings - Settings Menu
Projector Setup Settings - Extended Menu
Related tasks
Installing Batteries in the Remote Control
Solutions to Password Problems
If you cannot enter or remember a password, try the following solutions:
• You may have turned on password protection without first setting a password. Try entering 0000 using
the remote control.
• If you have entered an incorrect password too many times and see a message displaying a request
code, write down the code and contact Epson. Do not attempt to enter the password again. Provide
the request code and proof of ownership for assistance in unlocking the projector.
• If you set a Epson Web Control password and forgot the user ID or password, try entering the
following:
• User ID: EPSONWEB
• Default password: admin