Operating Guide

Table Of Contents
76
When using a computer that does not meet the software requirements, images and audio for movies
may stop.
When another user is the moderator, you cannot control your projected display. Change the
moderator or project the screen without a moderator.
Parent topic: Solving Problems During Projection
Related references
Set options - General settings
Set options - Adjust performance
Related tasks
Changing the Moderator
Solutions When Audio is Not Played Properly
If there is no audio coming from the projector, try the following solutions.
Allow loading of the audio driver (macOS 10.13.x and later). Restart your computer, open System
Preferences, select Security & Privacy, and then select Allow under the General tab.
Audio can only be transferred to one projector. When multiple projectors are connected to one
computer, disconnect other projectors and try again.
Select Output audio from the projector on the Audio Output tab on the Set options screen.
You can only output the computer's audio from the projector when projecting one computer screen in
full screen mode.
If the bandwidth is limited on the Adjust performance tab on the Set options screen, try increasing
the connection bandwidth.
If the volume for the computer is set to the minimum while the projector volume is set to the maximum,
the noise may be mixed. Turn up the computer's volume and turn down the projector's volume.
Parent topic: Solving Problems During Projection
Related references
Set options - Audio Output
Solutions When the Moderator Function Does Not Work
If the moderator function does not work properly, try the following solutions.
Make sure you use the Standard Edition of the software. If you use the Participant Edition of the
software and need the moderator function, reinstall this software as necessary.