User's Manual
Table Of Contents
- Contents
- Introduction to Your Projector
- Setting Up the Projector
- Using Basic Projector Features
- Turning On the Projector
- Turning Off the Projector
- Remote Control Operation
- Pairing the Projector Remote Control
- Selecting the Language for the Projector Menus
- Adjusting the Image Height
- Adjusting the Image Position Using Lens Shift
- Image Shape
- Resizing the Image
- Focusing the Image
- Projection Modes
- Image Aspect Ratio
- Color Mode
- Viewing 3D Images
- Controlling the Volume with the Volume Buttons
- Adjusting Projector Features
- Adjusting the Menu Settings
- Maintaining and Transporting the Projector
- Solving Problems
- Projection Problem Tips
- Projector Light Status
- Solving Image or Sound Problems
- Solutions When No Image Appears
- Solutions When "No Signal" Message Appears
- Solutions When "Not Supported" Message Appears
- Solutions When Only a Partial Image Appears
- Solutions When the Image is Not Rectangular
- Solutions When the Image Contains Noise or Static
- Solutions When the Image is Fuzzy or Blurry
- Solutions When the Image Brightness or Colors are Incorrect
- Solutions When a 3D Image Does Not Display Correctly
- Solutions to Sound Problems
- Solutions to Bluetooth Audio Problems
- Solving Projector or Remote Control Operation Problems
- Solutions to HDMI Link Problems
- Where to Get Help (U.S. and Canada)
- Where to Get Help (Latin America)
- Technical Specifications
- General Projector Specifications
- Projector Lamp Specifications
- Remote Control Specifications
- Bluetooth Specifications
- Projector Dimension Specifications
- Projector Electrical Specifications
- Projector Environmental Specifications
- Projector Safety and Approvals Specifications (U.S. and Canada)
- Supported Video Display Formats
- Notices
101
Solutions When the Image Brightness or Colors are Incorrect
Solutions When a 3D Image Does Not Display Correctly
Solutions to Sound Problems
Solutions to Bluetooth Audio Problems
Parent topic: Solving Problems
Solutions When No Image Appears
If no image appears, try the following solutions:
• Make sure the lens cover is open all the way.
• Press the A/V mute button on the projector remote control to see if the image was temporarily
turned off.
• Check the status lights to confirm the projector is operating normally.
• Make sure all necessary cables are securely connected and the power is on for the projector and
connected video sources.
• Try using a shorter HDMI cable.
• Press the projector's power button to wake it from standby or sleep mode. Also see if your connected
computer is in sleep mode or displaying a blank screen saver.
• Press the Menu button on the projector remote control. If the projector menu displays, there may
be a problem with the connected video source, cable connection, or port.
• Check the settings on the Signal menu to make sure they are correct for the current video source.
• Adjust the Brightness setting or select the Normal Power Consumption setting.
• Check the Display setting to make sure Messages is set to On.
• If the projector does not respond when you press the control panel buttons, the buttons may be
locked. Unlock the buttons. Press and hold the power button for 7 seconds or use the remote control.
• For images projected with Windows Media Center, reduce the screen size from full screen mode.
• For images projected from applications using Windows DirectX, turn off DirectX functions.
• If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.
• The projector may not be able to project copyrighted videos that you play back on a computer. For
details, see the manual supplied with your computer.
• If the other solutions do not solve the problem, reset all of the projector settings using the options on
the Reset menu.