User's Guide
Table Of Contents
- Contents
- Scanner Basics
- Placing Originals on the Scanner
- Scanning
- Starting a Scan
- Selecting Epson Scan Settings
- Scanning Special Projects
- Scanning to Online Destinations Using Easy Photo Scan
- Scanning Using Easy Photo Scan
- Uploading Scanned Images to Facebook
- Uploading Scanned Images to Picasa
- Uploading Scanned Images to Evernote
- Uploading Scanned Images to SugarSync
- Uploading Scanned Images to a Web Folder
- Uploading Scanned Images to Email
- Saving Scanned Images to a Folder
- Epson JPEG File Settings
- Epson TIFF and Multi-TIFF File Settings
- Restoring Photo Colors as You Scan
- Scanning to a SharePoint Server or Cloud Service
- Scanning Multi-Page Originals as Separate Files - Windows
- Scanning Two Originals onto One Sheet (Stitching Images) (Windows)
- Scanning to a PDF File Using a Scanner Button
- Using the Scanner as a Copier - Copy Utility
- Scanning to Online Destinations Using Easy Photo Scan
- Cleaning and Transporting Your Scanner
- Solving Problems
- Scanner Light Status
- Solving Scanning Problems
- Solving Scanned Image Quality Problems
- Image Consists of a Few Dots Only
- Line of Dots Appears in All Scanned Images
- Straight Lines in an Image Appear Crooked
- Image is Distorted or Blurry
- Image Colors are Patchy at the Edges
- Image is Too Dark
- Back of Original Image Appears in Scanned Image
- Ripple Patterns Appear in an Image
- Image is Scanned Upside-Down
- Scanned Image Colors Do Not Match Original Colors
- Scan Area is Not Adjustable in Thumbnail Preview
- Scanned Image Edges are Cropped
- Characters are not Recognized During Conversion to Editable Text (OCR)
- When to Uninstall Your Scanner Software
- Where to Get Help
- Technical Specifications
- Notices
3. Do the following to uninstall each of your scanning software programs, then follow any on-screen
instructions:
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features. Select the scanner software program and click Uninstall/Change.
• Windows 7 or Windows Vista: Open the Windows Control Panel utility. Select Programs and
Features. (In Classic view, select Programs and click Uninstall a program.) Select the scanner
software program and click Uninstall/Change.
• Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs.
Select the scanner software program and click Change/Remove.
4. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.
Parent topic: When to Uninstall Your Scanner Software
Uninstalling Scanner Software - OS X
In most cases, you do not need to uninstall your scanner software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your scanner software as
described here.
Note: If you find that re-installing your scanner software does not solve a problem, contact Epson.
1. To download the Uninstaller utility, visit the Epson download site (U.S. downloads or Canadian
downloads).
2. Follow the instructions on the screen to install the Uninstaller utility.
3. Quit all applications currently running on your Mac.
4. Double-click the Uninstaller icon.
5. In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
6. Click Uninstall.
7. Follow the on-screen instructions to uninstall the software.
8. To reinstall your scanner software, see the Start Here sheet for instructions.
Parent topic: When to Uninstall Your Scanner Software
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