User’s Guide NPD4708-00 EN
User’s Guide Copyright and Trademarks Copyright and Trademarks Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein.
User’s Guide Copyright and Trademarks IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE. ® ® ® Microsoft , Windows , and Windows Vista are registered trademarks of Microsoft Corporation.
User’s Guide Contents Contents Copyright and Trademarks Copying Copyright and Trademarks. . . . . . . . . . . . . . . . . . . 2 Copying Documents. . . . . . . . . . . . . . . . . . . . . . . 28 Basic copying. . . . . . . . . . . . . . . . . . . . . . . . . . 28 Copy Mode Menu List. . . . . . . . . . . . . . . . . . . . . . 28 Introduction Where to Find Information. . . . . . . . . . . . . . . . . Caution, Important and Note. . . . . . . . . . . . . . . Operating System Versions. . . . . . . . . . . . .
User’s Guide Contents Using the control panel. . . . . . . . . . . . . . . . . . . 98 For Windows. . . . . . . . . . . . . . . . . . . . . . . . . 101 For Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . 101 Faxing Introducing FAX Utility. . . . . . . . . . . . . . . . . . . Connecting to a Phone Line. . . . . . . . . . . . . . . . . About a phone cable. . . . . . . . . . . . . . . . . . . . Using the phone line for fax only. . . . . . . . . . . Sharing line with phone device. . . . . . . . . . .
User’s Guide Contents Using the Automatic Document Feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Using the button. . . . . . . . . . . . . . . . . . . . . . . 139 Using scanning software other than Epson Scan driver. . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Problems When Feeding Paper. . . . . . . . . . . . . . 140 The paper gets dirty. . . . . . . . . . . . . . . . . . . . . 140 Multiple sheets of paper are fed. . . . . . . . . . . .
User’s Guide Contents Help for Users in Taiwan. . . . . . . . . . . . . . . . . 158 Help for Users in Australia. . . . . . . . . . . . . . . 159 Help for Users in Singapore. . . . . . . . . . . . . . . 159 Help for Users in Thailand. . . . . . . . . . . . . . . . 160 Help for Users in Vietnam. . . . . . . . . . . . . . . . 160 Help for Users in Indonesia. . . . . . . . . . . . . . . 160 Help for Users in Hong Kong. . . . . . . . . . . . . . 162 Help for Users in Malaysia. . . . . . . . . . . . . . . .
User’s Guide Introduction Introduction Where to Find Information The latest version of the following manuals are available on the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (other than Europe) ❏ Start Here (paper): Provides you with information on setting up the product and installing the software. ❏ Basic Guide (paper): Provides you with basic information when you are using the product without a computer.
User’s Guide Introduction ❏ Windows 7 refers to Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, and Windows 7 Ultimate. ❏ Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition. ❏ Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP Professional. ❏ Mac OS X refers to Mac OS X 10.5.8, 10.6.x, 10.7.x.
User’s Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this guide for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏ Use only the power cord supplied with the product and do not use the cord with any other equipment.
User’s Guide Important Instructions Setting up/using the product ❏ Do not block or cover the vents and openings in the product. ❏ Use only the type of power source indicated on the product’s label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers.
User’s Guide Important Instructions ❏ Always turn the product off using the P button. Do not unplug the product or turn off the power at the outlet until the LCD screen has turned off completely. ❏ Before transporting the product, make sure that the print head is in the home (far right) position and the ink cartridges are in place. ❏ Be careful not to trap your fingers when closing the scanner unit.
User’s Guide Important Instructions Restrictions on Copying Observe the following restrictions in order to ensure the responsible and legal use of the product.
User’s Guide Getting to Know Your Product Getting to Know Your Product Available Features Check what is available for your product. WF-2510 WF-2511 WF-2520 WF-2521 WF-2528 WF-2530 WF-2531 WF-2538 WF-2540 WF-2541 WF-2548 Print ✓ ✓ ✓ ✓ Copy ✓ ✓ ✓ ✓ Scan ✓ ✓ ✓ ✓ Fax ✓ ✓ ✓ ✓ ADF - ✓ ✓ ✓ Wi-Fi ✓ - ✓ ✓ Ethernet - ✓ - ✓ USB port for a USB flash drive - - - ✓ Note: The illustrations in this manual are from a similar product model.
User’s Guide Getting to Know Your Product d. ADF input tray (place your originals here to be copied)* e. ADF output tray (your originals are ejected here as they are copied)* * The availability of this part varies by product. a. Edge guide b. Rear paper feed c. Paper support extension d. Paper support e. Feeder guard f. Output tray g. Stopper a. Document cover b. Scanner glass c. Control panel d.
User’s Guide Getting to Know Your Product a. Scanner Unit b. Ink cartridge holder c. Print head (under the ink cartridge holder) a. AC inlet b. LAN port* c. EXT. port d. LINE port e. USB connector * The availability of this part varies by product. Guide to the Control Panel Note: Although the control panel design and menu and option names and other items in the LCD display may slightly differ from the actual product, the method of operation is the same.
User’s Guide Getting to Know Your Product Buttons and LCD Buttons Function a Turns the product on and off b Enters copy mode. c Enters fax mode. d Enters scan mode. e - LCD screen (color 2.5-inch display) f - LCD screen (monochrome 2-line display) g l, u, r, d, OK Press l, u, r, d to select menus. Press OK to confirm the setting you have selected and go to next screen. When typing a fax number, l acts as a backspace key, and r inserts a space.
User’s Guide Getting to Know Your Product Buttons Function m Cancels/returns to the previous menu. n Provided with Wi-Fi-capable models only. Displays the Wi-Fi Setup menus that allow you to set up the product wirelessly. For instructions on using the menus, see the Network Guide. o Start copying/scanning/faxing in black and white. p Start copying/scanning/faxing in color. - Displayed on the color 2.5-inch display. Indicates the status as follows. Green: Epson Connect services are online.
User’s Guide Paper and Media Handling Paper and Media Handling Introduction to Using, Loading, and Storing Media You can achieve good results with most types of plain paper. However, coated papers provide superior prints because they absorb less ink. Epson provides special papers that are formulated for the ink used in Epson ink jet products, and recommends these papers to ensure high-quality results.
User’s Guide Paper and Media Handling Media Type Plain paper*1 Size Borderless printing Loading capacity (sheets) Letter*2 up to 11mm - A4*2 up to 11mm - B5*2 up to 11mm - A5*2 up to 11mm - A6*2 up to 11mm - Legal 1 - User Defined 1 - #10 10 - DL 10 - C6 10 - Epson Bright White Ink Jet Paper A4*2 80 - Epson Photo Quality Ink Jet Paper A4 80 - Epson Matte Paper - Heavyweight A4 1 ✓ Epson PhotoPaper A4 1 ✓ 10 × 15 cm (4 × 6 in.) 1 ✓ 13 × 18 cm (5 × 7 in.
User’s Guide Paper and Media Handling Note: The availability of paper varies by location. Paper type settings on the LCD screen The product automatically adjusts itself for the type of paper you select in your print settings. That is why the paper type setting is so important. It tells your product what kind of paper you are using and adjusts the ink coverage accordingly. The table below lists the settings you should choose for your paper.
User’s Guide Paper and Media Handling Note: The availability of special media varies by location. For the latest information on media available in your area, contact Epson support. & “Technical Support Web Site” on page 157 Loading Paper and Envelopes Follow these steps to load paper: A Flip the feeder guard forward. B Slide out the paper support and the output tray and then raise the stopper. Note: Leave enough space in front of the product for the paper to be fully ejected.
User’s Guide Paper and Media Handling D Load paper with the printable side up, against the right side of the rear paper feed. Note: ❏ Fan and align the edges of the paper before loading. ❏ The printable side is often whiter or brighter than the other side. ❏ Always load paper into the rear paper feed short edge first, even when you are printing landscape -oriented pictures. ❏ You can use the following sizes of paper with binding holes: A4, A5, A6, Legal, Letter. Load only 1 sheet of paper at a time.
User’s Guide Paper and Media Handling E Slide the edge guide against the left edge of the paper, but not too tightly. Note: For plain paper, do not load paper above the H arrow mark inside the edge guide. For Epson special media, make sure the number of sheets is less than the limit specified for the media. & “Selecting Paper” on page 19 F Flip the feeder guard back. Placing Originals Automatic Document Feeder (ADF) The availability of this part varies by product.
User’s Guide Paper and Media Handling Important: c To prevent paper jams, avoid the following documents. For these types, use the scanner glass. ❏ Documents held together with paper clips, staples, etc. ❏ Documents that have tape or paper stuck to them. ❏ Photos, OHPs, or thermal transfer paper. ❏ Paper that is torn, wrinkled, or has holes. A Make sure that there are no originals on the scanner glass. The ADF may not detect documents in the feeder if there are originals on the scanner glass.
User’s Guide Paper and Media Handling E Slide the edge guide until it is flush with the originals. F Check that the ADF light in the control panel is on. Note: ❏ The ADF light may stay off if there is any other original on the scanner glass. If you press x in this case, the original on the scanner glass will be copied, scanned, or faxed instead of the originals in the ADF. ❏ The ADF light will not turn on when the product is in sleep mode. Press any button other than P to recover from sleep mode.
User’s Guide Paper and Media Handling B Slide the original to the corner. Note: See the following sections if any problems occur with the scanning area or the scanning direction when using EPSON Scan. & “The edges of your original are not scanned” on page 142 & “Multiple documents are scanned into a single file” on page 143 C Close the cover gently.
User’s Guide Copying Copying Copying Documents Basic copying Follow the steps below to copy documents. A Load paper. & “Loading Paper and Envelopes” on page 22 B Place your original(s) in the Automatic Document Feeder or on the scanner glass. & “Placing Originals” on page 24 C Press r to enter the copy mode. D Press u or d to set the number of copies. The density for models with a color 2.5-inch display can be changed if desired. E Display the copy setting menus. Color 2.
User’s Guide Printing Printing Printer Driver and Status Monitor The printer driver lets you choose from a wide variety of settings to get the best printing results. The status monitor and the printer utilities help you check the product and keep it in top operating condition. Note for Windows users: ❏ Your printer driver automatically finds and installs the latest version of the printer driver from Epson’s Web site.
User’s Guide Printing ❏ Windows XP: Click Start, Control Panel, (Printers and Other Hardware,) then Printers and Faxes. Select the product, then click Printing Preferences on the File menu. From the shortcut icon on the taskbar Right-click the product icon on the taskbar, then select Printer Settings. To add a shortcut icon to the Windows taskbar, first access the printer driver from the Start menu as described above. Next, click the Maintenance tab, and then the Monitoring Preferences button.
User’s Guide Printing Basic Operations Basic printing Note: ❏ The screen shots in this section may vary depending on the model. ❏ Before you print, load paper properly. & “Loading Paper and Envelopes” on page 22 ❏ Refer to the section below for the printable area. & “Printable area” on page 148 ❏ After completing the settings, print one test copy and examine the results before printing an entire job. Basic product settings for Windows A Open the file you want to print.
User’s Guide Printing E Check Borderless to print borderless photos. & “Selecting Paper” on page 19 If you want to control the amount of the image that extends beyond the edges of the paper, click the Settings button, select Auto Expand as the Method of Enlargement, and then adjust the Amount of Enlargement slider. F Select Portrait (tall) or Landscape (wide) to change the orientation of your print. Note: Select Landscape when printing on envelopes. G Select the appropriate Paper Type setting.
User’s Guide Printing B Access the Print dialog box. & “Accessing the printer driver for Mac OS X” on page 30 Note: If the simplified status monitor is displayed, click the Show Details button (for Mac OS X 10.7) or the d button (for Mac OS X 10.6 or 10.5) to extend this dialog box. C Select the product you are using as the Printer setting. Note: Depending on your application, you may not be able to select some of the items in this dialog box.
User’s Guide Printing F Select Print Settings from the pop-up menu. G Select the appropriate Media Type setting. & “Paper type settings from the printer driver” on page 21 H Select the appropriate Expansion setting during borderless printing to control the amount of the image that extends beyond the edges of the paper. I Click Print to start printing. Canceling printing If you need to cancel printing, follow the instructions in the appropriate section below.
User’s Guide Printing A Access the EPSON Status Monitor 3. & “For Windows” on page 121 B Click the Print Queue button. The Windows Spooler appears. C Right-click on the job you want to cancel and then select Cancel. For Mac OS X Follow the steps below to cancel a print job. A Click your product icon in the Dock. B In the Document Name list, select the document which is printing. C Click the Delete button to cancel the print job.
User’s Guide Printing Epson Easy Photo Print lets you lay out and print digital images on various types of paper. The step-by-step instructions in the window let you preview the printed images and get the effects you want without having to make any difficult settings. Using the Quick Print function, you can perform one-click printing with the settings you make. Starting Epson Easy Photo Print For Windows ❏ Double-click the Epson Easy Photo Print icon on the desktop.
User’s Guide Printing 2-sided printing is only available for the following papers and sizes. Paper Size Plain paper Legal, Letter, A4, B5, A5, A6 Epson Bright White Ink Jet Paper A4 Note: ❏ This feature is not available for Mac OS X. ❏ This feature may not be available at some settings. ❏ This feature may not be available when the product is accessed over a network or is used as a shared printer. ❏ The loading capacity differs during 2-sided printing.
User’s Guide Printing Fit to page printing Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver. Note: This feature may not be available at some settings. Product settings for Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 29 B Select Reduce/Enlarge Document and Fit to Page in the More Options tab, and then select the size of the paper you are using from Output Paper.
User’s Guide Printing Pages per sheet printing Lets you use the printer driver to print two or four pages on a single sheet of paper. Note: This feature may not be available at some settings. Product settings for Windows A Access the printer settings. & “Accessing the printer driver for Windows” on page 29 B Select 2-Up or 4-Up as Multi-Page in the Main tab. C Click Page Order, and make the appropriate settings. D Check the other settings and print.
User’s Guide Printing Sharing the Product for Printing Setup for Windows These instructions tell you how to set up your product so other users on the network can share it. First you will set up the product as a shared printer on the computer directly connected to it. Then you will add the product to each network computer that will access it. Note: ❏ These instructions are for small networks only. To share the product on a large network, consult your network administrator.
User’s Guide Printing If you want to automatically download printer drivers for computers that are running different versions of Windows, click Additional Drivers and select the environment and the operating systems of the other computers. Click OK, then insert the product software disk. D Click OK or Close (if you installed additional drivers). Adding the product to the other network computers Follow these steps to add the product to each network computer that will access it.
User’s Guide Printing B Windows 7 and Vista: Click the Add a printer button. Windows XP: Click the Add a printer button. The Add Printer Wizard appears. Click the Next button. C Windows 7 and Vista: Click Add a network, wireless or Bluetooth printer, and then click Next. Windows XP: Select A network printer, or a printer attached to another computer, then click Next. D Follow the on-screen instructions to select the product you want to use.
User’s Guide Scanning Scanning Let’s Try Scanning Starting a Scan Let’s scan a document to get used to the process. A Place your original(s) on the scanner glass. & “Placing Originals” on page 24 B Start Epson Scan. ❏ Windows: Double-click the Epson Scan icon on the desktop. ❏ Mac OS X: Select Applications > Epson Software > EPSON Scan. C Select Home Mode.
User’s Guide Scanning D Select Text/Line Art as the Document Type setting. E Click Preview. F Click Scan.
User’s Guide Scanning G Click OK. Your scanned image is saved. Image Adjustment Features Epson Scan offers a variety of settings for improving color, sharpness, contrast, and other aspects affecting image quality. See the Help for more details on Epson Scan. Histogram Provides a graphical interface for adjusting highlight, shadow, and gamma levels individually.
User’s Guide Scanning Tone Correction Provides a graphical interface for adjusting tone levels individually. Image Adjustment Adjusts brightness and contrast and the balance of red, green, and blue colors in the overall image. Color Palette Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting the highlight and shadow areas of the image. Unsharp Mask Sharpens the edges of image areas for an overall clearer image.
User’s Guide Scanning Backlight Correction Removes shadows from photos that have too much background light. Dust Removal Removes dust marks from your originals automatically. Text Enhancement Enhances text recognition when scanning text documents. Auto Area Segmentation Makes Black&White images clearer and text recognition more accurate by separating the text from the graphics. Color Enhance Enhance a certain color. You can select from red, blue, or green.
User’s Guide Scanning B Press C Select a scan menu item. Use u or d to select a menu, and press OK. D to enter the scan mode. & “Scan Mode” on page 87 Select your computer. Note: ❏ If the product is connected to a network, you can select the computer to which you want to save the scanned image. ❏ You can change the computer name displayed on the control panel using Epson Event Manager. Color 2.
User’s Guide Scanning B Start Epson Scan. & “Starting Epson Scan Driver” on page 61 C Select Home Mode from the Mode list. D Select the Document Type setting. E Select the Image Type setting. F Click Preview. & “Previewing and Adjusting the Scan Area” on page 54 G Adjust the exposure, brightness, and other image quality settings. H Click Scan.
User’s Guide Scanning I In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window. Your scanned image is saved. Scanning in Office Mode Office Mode lets you quickly scan text documents without previewing your image. Note: See the Help for more details on Epson Scan. A Place your original(s).
User’s Guide Scanning C Select Office Mode from the Mode list. D Select the Image Type setting. E Select the Document Source setting. F Select the size of your original as the Size setting. G Select an appropriate resolution for your original(s) as the Resolution setting. H Click Scan.
User’s Guide Scanning I In the File Save Settings window, select the Type setting and then click OK. Note: If the Show this dialog box before next scan check box is cleared, Epson Scan starts scanning immediately without displaying the File Save Settings window. Your scanned image is saved. Scanning in Professional Mode Professional Mode gives you total control of your scanning settings and lets you check the changes you have made in a preview image. This mode is recommended for advanced users.
User’s Guide Scanning C Select Professional Mode from the Mode list. D Select the type of original(s) you are scanning as the Document Type setting. E Select the Document Source setting. F If you select Reflective as the Document Type setting, select Photo or Document as the Auto Exposure Type setting.
User’s Guide Scanning G Select the Image Type setting. H Select an appropriate resolution for your original(s) as the Resolution setting. I Click Preview to preview your image(s). The Preview window opens and displays your image(s). & “Previewing and Adjusting the Scan Area” on page 54 Note for the Automatic Document Feeder (ADF): ❏ The ADF loads your first document page, and then Epson Scan prescans it and displays it in the Preview window. The ADF then ejects your first page.
User’s Guide Scanning Note: ❏ Some of the settings that you change after previewing an image are reset if you change the preview mode. ❏ Depending on your document type and the Epson Scan mode you are using, you may not be able to change the preview type. ❏ If you preview image(s) without the Preview dialog displayed, image(s) are displayed in the default preview mode. If you preview with the Preview dialog displayed, image(s) are displayed in the preview mode that was displayed just before previewing.
User’s Guide Scanning To create additional marquees of the same size, click this icon. To delete a marquee, click inside the marquee and click this icon. To activate all marquees, click this icon. Note: ❏ To restrict the movement of the marquee to vertical or horizontal only, hold down the Shift key as you move the marquee. ❏ To restrict the size of the marquee to the current proportions, hold down the Shift key as you resize the marquee.
User’s Guide Scanning B Select Magazine as the Document Type setting. C Click Preview. D Adjust the exposure, brightness, and other image quality settings. E Click Scan. F Select PDF as the Type setting, and then click OK. See the Help for more details on Epson Scan. Your scanned image is saved. Scanning Multiple Documents to a PDF File First of all, place your document and start Epson Scan.
User’s Guide Scanning A Select Professional Mode from the Mode list. B Select the Document Source setting. C Click Preview. Note for the Automatic Document Feeder (ADF): ❏ The document page ejected by the ADF has not been scanned yet. Reload the entire document into the ADF. ❏ Do not load paper above the line just under the d arrow mark on the ADF.
User’s Guide Scanning D Adjust the exposure, brightness, and other image quality settings. E Click Scan. F Select PDF as the Type setting, and then click OK. See the Help for more details on Epson Scan. Note: If the Show Add Page dialog after scanning check box is cleared, Epson Scan automatically saves your document without displaying the Add Page Confirmation window. G Epson Scan starts scanning your document. H If you want to scan more pages, click Add page.
User’s Guide Scanning I Click Edit page or Save File. Edit page Select this button if you want to delete or reorder any of the pages. Then use the icons on the bottom of the Editing Page window to select, rotate, reorder, and delete pages. See the Help for more details on Epson Scan. Click OK when you are finished editing your pages. Save File Select this button when you are finished. The pages are saved in one PDF file.
User’s Guide Scanning A Select Home Mode from the Mode list. B Select Photograph as the Document Type setting. C Click Preview. D Adjust the exposure, brightness, and other image quality settings. E Click Scan. F Select JPEG as the Type setting, and then click OK. See the Help for more details on Epson Scan. Your scanned image is saved. Software Information Starting Epson Scan Driver This software lets you control all aspects of scanning.
User’s Guide Scanning How to start ❏ Windows: Double-click the EPSON Scan icon on the desktop. Or, select the start button icon or Start > All Programs or Programs > EPSON > EPSON Scan > EPSON Scan. ❏ Mac OS X: Select Applications > Epson Software > EPSON Scan. How to access the help Click the Help button on the Epson Scan driver. Starting Other Scanning Software Note: Some scanning software may not be included in some countries.
User’s Guide Scanning ❏ Text with tightly spaced characters or line pitch ❏ Text that is in tables or underlined ❏ Cursive or italic fonts, and font sizes less than 8 points ❏ Folded or wrinkled documents See the ABBYY FineReader help for more details. How to start ❏ Windows: Select the start button or Start > All Programs or Programs > ABBYY FineReader folder > ABBYY FineReader. ❏ Mac OS X: Select Applications, and then double-click ABBYY FineReader.
User’s Guide Faxing Faxing Introducing FAX Utility FAX Utility is a software capable of transmitting data such as documents, drawings, and tables created using a word processing or spreadsheet application directly by fax, without printing. Use the following procedure to run the utility. Windows Click the start button (Windows 7 and Vista) or click Start (Windows XP), point to All Programs, select Epson Software, and then click FAX Utility.
User’s Guide Faxing Using the phone line for fax only A Connect a phone cable leading from a telephone wall jack to the LINE port. B Make sure Auto Answer is set to On. & “Setting up to receive faxes automatically” on page 75 c IfImportant: you do not connect an external telephone to the product, make sure you turn on auto answer. Otherwise, you cannot receive faxes. Sharing line with phone device A Connect a phone cable leading from a telephone wall jack to the LINE port. B Remove the cap.
User’s Guide Faxing C Connect a phone or answering machine to the EXT. port. Note: ❏ See the following for other connection methods. ❏ For details, see the documentation that came with your devices.
User’s Guide Faxing Connecting to ISDN (one phone number) a ISDN wall jack d Terminal adapter or ISDN router Connecting to ISDN (two phone numbers) a ISDN wall jack d Terminal adapter or ISDN router Checking the fax connection You can check whether the product is ready to send or receive faxes. A Load plain paper. & “Loading Paper and Envelopes” on page 22 B Press K to enter the fax mode. C Press x to display the menus.
User’s Guide Faxing D Select Fax Settings > Check Fax Connection. Use u or d to select a menu, and press OK. E Press one of the x buttons to print the report. Note: If an errors are reported, try the solutions in the report. Notices when the power is turned off When the product is turned off, the following data stored in the product’s temporary memory is erased.
User’s Guide Faxing E Select the speed dial entry number that you want to register. Use u or d to select a number, and press OK. You can register up to 60 entries. F Use the numeric keypad to enter a phone number, and press OK. You can enter up to 64 digits. Note: ❏ Press r to enter a space. Press l to delete numbers. Press ❏ G to enter a hyphen (-). A hyphen (“-”) causes a slight pause when dialing. Only include it in phone numbers when a pause is necessary.
User’s Guide Faxing G Select a speed dial entry that you want to register in the group dial list. Use u or d to select the entry and do the following to add it to the group. Color 2.5-inch display models: Press r. When you want to cancel the selection, press r again. Monochrome 2-line display models: Press . When you want to cancel the selection, press again. H Repeat step 7 to add other speed dial entries to the group dial list. You can register up to 30 speed dial entries in a group dial.
User’s Guide Faxing F Use the numeric keypad with other buttons on the control panel to enter your phone number. You can enter up to 20 digits. Note: Press the # button to enter a plus sign (+) which represents the international call prefix. Note that the asterisk (*) is unavailable. G Press OK to register the header information. Sending Faxes Sending faxes by entering a number A Place your original(s) in the Automatic Document Feeder or on the scanner glass.
User’s Guide Faxing Note: When using group dial, you can only send B&W faxes. A Place your original(s) in the Automatic Document Feeder or on the scanner glass. & “Placing Originals” on page 24 B Press K to enter the fax mode. C Press . Note: Each press of D switches between the speed dial list and group dial list. Select the entry number to send. Use u or d to select an entry, and press OK. Monochrome 2-line display models: You will be prompted to add another number.
User’s Guide Faxing D Select Broadcast Fax. Note: To select recipients from a speed or group dial list, go to step 7. E Enter a fax number. F Press d to move to the next line. Note: ❏ To add another number, repeat steps 5 and 6 or go to step 7. ❏ G If you do not need to add recipients from the speed dial/group dial lists, press OK and go to step 10. Press x to display the speed dial list. Note: Each press of x switches between the speed dial list, group dial list and direct input screen.
User’s Guide Faxing E Select Send Fax Later. Use u or d to select the menu, and press OK. F Press d to select On. G Set the time that you want to send the fax, and then press OK. Use r or l to move the cursor and use u or d to select a.m. or p.m. H Press y to return to the fax send screen. I Press the x (B&W) button to start scanning. The scanned image is sent at the specified time. Monochrome 2-line display models: Press r to display the time settings.
User’s Guide Faxing Receiving Faxes Setting up to receive faxes automatically Follow the instructions to make settings to receive faxes automatically. A Load plain paper in the rear paper feed. & “Loading Paper and Envelopes” on page 22 B Press K to enter the fax mode. C Press x to display the menus. D Make sure Auto Answer is set to On. Color 2.
User’s Guide Faxing Receiving faxes manually If your phone is connected to the product, you can receive fax data after the connection is made. A Load plain paper in the rear paper feed. & “Loading Paper and Envelopes” on page 22 B When the telephone rings, lift the phone connected to the product. C When you hear a fax tone, select Receive on the control panel of the product. D Start receiving the fax. Color 2.5-inch display models: Press one of the x buttons.
User’s Guide Faxing C Enter the fax number. D Press x to display the menus. E Select the menu shown below. Use u or d to select a menu, and press OK. Color 2.5-inch display models: Select Polling. Monochrome 2-line display models: Select Fax Mode > Polling. Press x to return to the fax mode top screen. F Press one of the x buttons to receive the fax. Note: If Auto Answer mode is turned on, the received fax data is automatically printed, and you do not have to proceed to step 7.
User’s Guide Faxing E Select the item you want to print. Note: Only Fax Log can be viewed on the screen. F Press one of the x buttons to print the report you selected. Fax Mode Menu List Refer to the section below for the Fax mode menu list.
User’s Guide Menu List of Control Panel Menu List of Control Panel You can use this product as a printer, copier, scanner, and fax. When using one of these functions, except the printer function, select your desired function by pressing the corresponding Mode button on the control panel. Each mode’s main screen appears as you select the mode. Copy Mode Note: Depending on the model, some functions may not be available. Color 2.5-inch display models Press x to see the menu.
User’s Guide Menu List of Control Panel Menu Setting item and description. Wi-Fi/Network Settings Wi-Fi Setup See the online Network Guide. You can access the Wi-Fi Setup menus directly by pressing the button. Manual Wi-Fi/Network Setup Wi-Fi/Network Connection Check You can check the network connection status, and print the report. If there is any problem with the connection, the report helps you find the solution.
User’s Guide Menu List of Control Panel Setting Item Setting item and description. Restore Default Settings Reset Fax Send/Receive Settings Initializes Fax Send/Receive settings to the factory default settings. Reset Fax Data Settings Initializes Fax Data settings to the factory default settings. Reset Network Settings Initializes Network settings to the factory default settings. Reset Wi-Fi Settings Initializes Wi-Fi settings to the factory default settings.
User’s Guide Menu List of Control Panel Setting Item Setting item and description. Maintenance Ink Levels Checks the status of ink cartridges. Nozzle Check Prints a nozzle check pattern to check the condition of the print head. Head Cleaning Cleans the print head to improve the condition of the print head. Head Alignment Adjusts the alignment of the print head. Ink Cartridge Replacement Select to replace ink cartridges.
User’s Guide Menu List of Control Panel Menu Setting item Description Send Fax Later - & “Sending a fax at a specified time” on page 73. Broadcast Fax - & “Sending faxes by broadcasting” on page 72. Polling - & “Receive a fax by polling” on page 76. Fax Report Fax Log Prints or displays the communication log. Last Transmission Prints a communication-in log for the previous transmission or the previous polling results received. Speed Dial List Prints the speed dial list.
User’s Guide Menu List of Control Panel Menu Setting item Description Fax Settings Send Settings Quality: Select this option to change the quality for fax data you are sending. Contrast: Select this option to change the contrast for fax data you are sending. Last Transmission Report: Indicates whether or when the product prints a report for outgoing faxes.
User’s Guide Menu List of Control Panel Menu Setting item Description Ink Levels & “Copy Mode” on page 79. Maintenance Printer Setup Wi-Fi/Network Settings Epson Connect Services Google Cloud Print Services File Sharing Setup Restore Default Settings Monochrome 2-line display models Press x to see the menu. Menu Setting item Description Quality - Select this option to change the quality for fax data you are sending.
User’s Guide Menu List of Control Panel Menu Setting item Description Fax Settings Print Report Fax Log: Prints or displays the communication log. Last Transmission: Prints a communication-in log for the previous transmission or the previous polling results received. Speed Dial List: Prints the speed dial list. Group Dial List: Prints the group dial list. Reprint Faxes: Reprints from the latest fax received. When the memory is full, the oldest faxes are erased first.
User’s Guide Menu List of Control Panel Menu Setting item Description Restore Default Settings - & “Copy Mode” on page 79. Wi-Fi Settings - Network Settings - Maintenance - Scan Mode Note: Depending on the model, some functions may not be available. Color 2.
User’s Guide Menu List of Control Panel Menu Description Ink Levels & “Copy Mode” on page 79. Maintenance Printer Setup Wi-Fi/Network Settings Epson Connect Services Google Cloud Print Services File Sharing Setup Restore Default Settings Monochrome 2-line display models Menu Setting and Options Scan to PC & “Basic Scanning from the Control Panel” on page 47 Scan to PC (PDF) Scan to PC (Email) Scan to PC (WSD) This feature is only available for English versions of Windows 7/Vista.
User’s Guide Replacing Ink Cartridges Replacing Ink Cartridges Ink Cartridge Safety Instructions, Precautions, and Specifications Safety instructions Observe the following when handling the ink cartridges: ❏ Keep ink cartridges out of the reach of children. ❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port. If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
User’s Guide Replacing Ink Cartridges ❏ Do not touch the green IC chip or the small window on the side of the cartridge. Doing so may prevent normal operation and printing. ❏ Do not leave the product with the ink cartridges removed or do not turn off the product during cartridge replacement. Otherwise, ink remaining in the print head nozzles will dry out and you may not be able to print.
User’s Guide Replacing Ink Cartridges ❏ Install all ink cartridges; otherwise, you cannot print. ❏ When color ink is expended and black ink still remains, you can continue printing temporarily with black ink only. For more information refer to “Temporarily Printing with Black Ink When Color Ink Cartridges are Expended” on page 94. ❏ If an ink cartridge is running low, prepare a new ink cartridge. ❏ Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package.
User’s Guide Replacing Ink Cartridges To check the ink cartridge status, do one of the following: ❏ Open the printer driver, click the Main tab, and then click the Ink Levels button. ❏ Double-click the product shortcut icon on your Windows taskbar. To add a shortcut icon to the taskbar, see the following section: & “From the shortcut icon on the taskbar” on page 30 ❏ Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button.
User’s Guide Replacing Ink Cartridges B Click the EPSON Status Monitor icon. The EPSON Status Monitor appears. Note: ❏ The graphic displays the ink cartridge status when EPSON Status Monitor was first opened. To update the ink cartridge status, click Update. ❏ The ink levels displayed are an approximate indication. Using the control panel A Press x to display the menus. B For Color 2.5-inch display models: Select Ink Levels. For Monochrome 2-line display models: Select Maintenance > Ink Levels.
User’s Guide Replacing Ink Cartridges Temporarily Printing with Black Ink When Color Ink Cartridges are Expended When color ink is expended and black ink still remains, you can continue printing for a short time using only black ink. However, you should replace the expended ink cartridge(s) as soon as possible. See the following section to continue printing temporarily with black ink.
User’s Guide Replacing Ink Cartridges A When EPSON Status Monitor 3 tells you to cancel your print job, click Cancel or Cancel Print to cancel your print job. Note: If the error stating that a color ink cartridge is expended originates with another computer on the network, you may need to cancel the print job at the product. B Load plain paper or envelope. C Access the printer settings. & “Accessing the printer driver for Windows” on page 29 D Click the Main tab, and make suitable settings.
User’s Guide Replacing Ink Cartridges H Print your file. I EPSON Status Monitor 3 is displayed on your computer screen again. Click Print in Black to print with black ink. For Mac OS X Follow the steps below to continue printing temporarily with black ink. A If printing can not be resumed, click the product icon in the Dock. If an error message is displayed prompting you to cancel the print job, click Delete and follow the steps below to reprint the document with black ink.
User’s Guide Replacing Ink Cartridges G Select the product you are using as the Printer setting, and then make suitable settings. H Select Print Settings from the pop-up menu. I Select plain papers or Envelope as the Media Type setting. J Select the Grayscale check box. K Click Print to close the Print dialog box. Conserving Black Ink When the Cartridge Is Low (For Windows Only) Note: This function is available only when EPSON Status Monitor 3 is enabled.
User’s Guide Replacing Ink Cartridges Replacing an Ink Cartridge Using the control panel A When prompted to replace an ink cartridge, open the scanner unit and press OK. The ink cartridge holder moves to the ink cartridge replacement position. When you replace an ink cartridge before it is expended, follow the instruction below. Press x and select Maintenance > Ink Cartridge Replacement. c ❏Important: Do not lift up the scanner unit when the document cover is open.
User’s Guide Replacing Ink Cartridges B Pinch and remove the ink cartridge. Note: Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges. C Gently shake new replacement cartridges four or five times and then unpack. c ❏Important: Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package.
User’s Guide Replacing Ink Cartridges D Remove only the yellow tape. c ❏Important: You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or you may not be able to print. ❏ If you have installed an ink cartridge without removing the yellow tape, take the cartridge out of the product, remove the yellow tape, and then reinstall it. ❏ Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become unusable.
User’s Guide Replacing Ink Cartridges For Windows When you need to replace an expended ink cartridge, click How to in the status monitor window. Follow the on-screen instructions to replace the cartridge. For more information on using your computer to replace ink cartridges, see the section below. & “For Windows” on page 121. If you need to replace an ink cartridge before it is low or expended, click the button on the Maintenance tab in your printer driver.
User’s Guide Replacing Ink Cartridges If you need to replace an ink cartridge before it is low or expended, access the Epson Printer Utility 4. & “Accessing the printer driver for Mac OS X” on page 30. For more information on using the printer utilities, see the online help.
User’s Guide Maintaining Your Product and Software Maintaining Your Product and Software Checking the Print Head Nozzles If you find that the printout is unexpectedly faint or that dots are missing, you may be able to identify the problem by checking the print head nozzles. You can check the print head nozzles from your computer by using the Nozzle Check utility or from the product by using the buttons. Using the Nozzle Check utility for Windows Follow the steps below to use the Nozzle Check utility.
User’s Guide Maintaining Your Product and Software Using the control panel Follow the steps below to check the print head nozzles using the product control panel. A Make sure that no warnings or errors are indicated in the control panel. B Make sure that A4-size paper is loaded in the rear paper feed. C Press x to display the menus. D Select Maintenance. E Select Nozzle Check and follow the instructions in the LCD screen to print a nozzle check pattern. Below are two sample nozzle check patterns.
User’s Guide Maintaining Your Product and Software Cleaning the Print Head If you find that the printout is unexpectedly faint or that dots are missing, you may be able to solve these problems by cleaning the print head, which ensures that the nozzles are delivering ink properly. You can clean the print head from your computer using the Head Cleaning utility in the printer driver or from the product by using the buttons. Important: c Do not turn off the product during head cleaning.
User’s Guide Maintaining Your Product and Software C Click the Head Cleaning icon. D Follow the on-screen instructions. Using the control panel Follow the steps below to clean the print head using the product control panel. A Make sure that no warnings or errors are indicated in the control panel. B Press x to display the menus. C Select Maintenance. D Select Head Cleaning. E Follow the instructions on the LCD screen to continue.
User’s Guide Maintaining Your Product and Software D Follow the on-screen instructions to align the print head. Using the Print Head Alignment utility for Mac OS X Follow the steps below to align the print head using the Print Head Alignment utility. A Make sure that no warnings or errors are indicated in the control panel. B Make sure A4-size paper is loaded in the rear paper feed. C Access the Epson Printer Utility 4.
User’s Guide Maintaining Your Product and Software H Repeat step 7 for the other groups (#2 to #4). I Finish aligning the print head. Setting/Changing Time and Region Follow the steps below to set the time and region using the product control panel. A Press x to display the menus. B Color 2.5-inch display models: Select Printer Setup. Monochrome 2-line display models: Select Maintenance. C Select Date/Time. D Select the date format. E Set the date. F Select the time format.
User’s Guide Maintaining Your Product and Software Saving Power The LCD screen turns black if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change. Follow the steps below to adjust the time. For Windows A Access the printer settings.
User’s Guide Maintaining Your Product and Software D Select 3minutes, 5minutes, or 10minutes. Cleaning the Product Cleaning the exterior of the product To keep your product operating at its best, clean it thoroughly several times a year by using the following instructions. Important: c Never use alcohol or thinner to clean the product. These chemicals can damage the product. ❏ Use a soft, dry, clean cloth to clean the LCD screen. Do not use liquid or chemical cleaners.
User’s Guide Maintaining Your Product and Software ❏ Be careful not to scratch or damage the surface of the scanner glass, and do not use a hard or abrasive brush to clean it. A damaged glass surface can decrease the scan quality. Cleaning the interior of the product To keep your print results at their best, clean the roller inside by using the following procedure. !Caution: Be careful not to touch the parts inside the product. c ❏Important: Be careful to keep water away from the electronic components.
User’s Guide Maintaining Your Product and Software B Open the scanner unit and make sure the ink cartridge holder is in the home position on the right. Note: If the ink cartridge holder is not in the home position on the right, turn on the product and wait until the ink cartridge holder locks in the far right position. Then turn off the product. C Secure the ink cartridge holder to the case with tape as shown, then close the scanner unit.
User’s Guide Maintaining Your Product and Software Checking and Installing Your Software Checking the software installed on your computer To use the functions described in this User’s Guide, you need to install the following software. ❏ Epson Driver and Utilities ❏ Epson Easy Photo Print ❏ Epson Event Manager Follow the steps below to check that the software is installed on your computer. For Windows A Windows 7 and Vista: Click the start button and select Control Panel.
User’s Guide Maintaining Your Product and Software Uninstalling Your Software You may need to uninstall and then reinstall your software to solve certain problems or if you upgrade your operating system. See the following section for information on determining what applications are installed. & “Checking the software installed on your computer” on page 113 For Windows Note: ❏ For Windows 7 and Vista, you need an administrator account and password if you log on as a standard user.
User’s Guide Maintaining Your Product and Software G When the confirmation window appears, click Yes or Next. H Follow the on-screen instructions. In some cases, a message may appear to prompt you to restart your computer. If so, make sure I want to restart my computer now is selected and click Finish. For Mac OS X Note: ❏ To uninstall your software you need to download the Uninstaller. Access the site at: http://www.epson.com Next, select the support section of your local Epson Web site.
User’s Guide Transferring Data Using an External Storage Device Transferring Data Using an External Storage Device Note: The availability of this feature varies by product. You can use the product’s external USB port to copy files to a computer connected to the product. You can also use it to copy files on your computer to the storage device.
User’s Guide Transferring Data Using an External Storage Device D Select the files you want to copy and drag them to a folder on your computer’s hard drive. Important: c For Mac OS X users When you remove the storage device, always drag the removable disk icon on your desktop into the trash before you remove the storage device or you may lose data on the device. Saving files to a storage device A Make sure the product is turned on and a storage device is connected.
User’s Guide Error Indicators Error Indicators Error Messages on the Control Panel This section describes the meaning of messages displayed on the LCD screen. Color 2.5-inch display models Error Messages Solutions Paper jam & “Paper Jams” on page 123 Printer error. Turn power off and then on again. For details, see your documentation. Turn the product off and then back on. Make sure that no paper is still in the product. If the error message still appears, contact Epson support. Communication error.
User’s Guide Error Indicators Monochrome 2-line display models Error Messages Solutions Paper jam Press OK. If the error does not clear, remove the paper by hand. Remove the jammed paper. & “Paper Jams” on page 123 Paper jam in the ADF. Remove the jammed paper. Communication error. Make sure the cable is connected, then try again. Make sure the computer is connected correctly.
User’s Guide Troubleshooting for Printing/Copying Troubleshooting for Printing/Copying Diagnosing the Problem Troubleshooting product problems is best handled in two steps: first diagnose the problem, then apply likely solutions until the problem is fixed. The information that you need to diagnose and solve most common problems is provided by online problem solving, the control panel, or the status monitor. Refer to the appropriate section below.
User’s Guide Troubleshooting for Printing/Copying Checking product status If a problem occurs while printing, an error message will appear in the status monitor window. If an error message appears indicating the product’s ink pads are nearing the end of their service life, contact Epson support to replace them. The message will be displayed at regular intervals until the ink pads are replaced. When the product’s ink pads are saturated, the product stops and Epson support is required to continue printing.
User’s Guide Troubleshooting for Printing/Copying ❏ Current Status: If the ink is low or expended, the How to button appears in the EPSON Status Monitor 3 window. Clicking How to displays ink cartridge replacement instructions and moves the ink cartridge holder to the ink cartridge replacement position. ❏ Ink Levels: EPSON Status Monitor 3 provides a graphic display of the ink cartridge status. ❏ Information: You can view information about the installed ink cartridges by clicking Information.
User’s Guide Troubleshooting for Printing/Copying When ink is low or expended, a How to button appears. Click How to, and EPSON Status Monitor will lead you step by step through the ink cartridge replacement procedure. Paper Jams !Caution: Never touch the buttons on the control panel while your hand is inside the product. Note: ❏ Cancel the print job if prompted by a message from the LCD screen or the printer driver.
User’s Guide Troubleshooting for Printing/Copying Removing jammed paper from inside the product A Open the scanner unit. Important: c Do not lift up the scanner unit when the document cover is open. B Remove all of the paper inside, including any torn pieces. C Close the scanner unit slowly.
User’s Guide Troubleshooting for Printing/Copying Removing jammed paper from the Automatic Document Feeder (ADF) Note: The availability of this feature varies by product. A Remove the stack of paper from the ADF input tray. B Open the ADF cover. Important: c Make sure you open the ADF cover before removing jammed paper. If you do not open the cover, the product may be damaged. C Carefully remove the jammed paper.
User’s Guide Troubleshooting for Printing/Copying D Open the Automatic Document Feeder (ADF). E Remove all of the paper inside, including any torn pieces. F Close the Automatic Document Feeder (ADF). G Raise the ADF input tray.
User’s Guide Troubleshooting for Printing/Copying H Carefully remove the jammed paper. I Return the ADF input tray to its original position, and close the ADF cover. Preventing paper jams If your paper jams frequently, check the following. ❏ The paper is smooth, not curled or wrinkled. ❏ You are using high-quality paper. ❏ The printable side of the paper is face up in the rear paper feed. ❏ The paper stack was fanned before loading.
User’s Guide Troubleshooting for Printing/Copying D Make the settings that you want to use to print. E Click OK to close the printer settings window, and then print your file. Print Preview window opens. F Select a page that has already been printed in the page list box on the left side, and then select Remove Page from the Print Options menu. Repeat this step for all the pages that have already been printed. G Click Print on the Print Preview window.
User’s Guide Troubleshooting for Printing/Copying Horizontal banding ❏ Make sure the printable side (the whiter or glossier side) of the paper is face up in the rear paper feed. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & “Cleaning the Print Head” on page 105 ❏ For best results, use up ink cartridge within six months of opening the package. ❏ Try to use genuine Epson ink cartridges.
User’s Guide Troubleshooting for Printing/Copying ❏ Adjust the color settings in your application or in your printer driver settings. For Windows, check the More Options window. For Mac OS X, check the Color Options dialog box from the Print dialog box. See the online help for details. ❏ Run the Head Cleaning utility to clear any clogged ink nozzles. & “Cleaning the Print Head” on page 105 ❏ If you have just replaced an ink cartridge, make sure the date on the box.
User’s Guide Troubleshooting for Printing/Copying Miscellaneous Printout Problems Incorrect or garbled characters ❏ Clear any stalled print jobs. & “Canceling printing” on page 34 ❏ Turn off the product and computer. Make sure the product’s interface cable is securely plugged in. ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 114 Incorrect margins ❏ Make sure that the paper is loaded into the rear paper feed correctly.
User’s Guide Troubleshooting for Printing/Copying Inverted image ❏ For Windows, clear the Mirror Image check box from the More Options window of your printer driver, or turn off the Mirror Image setting in your application. For Mac OS X, clear the Mirror Image check box in Print Settings in the Print dialog box of your printer driver, or turn off the Mirror Image setting in your application. For instructions, see the online help for your printer driver or for your application.
User’s Guide Troubleshooting for Printing/Copying ❏ If you print continuously for an extended period, the printing may be extremely slow. This is to slow down the printing speed and prevent the product mechanism from overheating and being damaged. If this happens, you can continue to print, but we recommend stopping and leaving the product idle for at least 30 minutes with the power on. (The product does not recover with the power off.) After you restart, the product will print at normal speed.
User’s Guide Troubleshooting for Printing/Copying ❏ If too many copies of a file are being printed, check the Copies setting in your printer driver as follows, and also check in your application. For Windows, check the Copies setting on the Main window. Mac OS X, check the Copies setting in the Print dialog. Paper is improperly loaded If you have loaded the paper too far into the product, the product cannot feed the paper correctly. Turn the product off and gently remove the paper.
User’s Guide Troubleshooting for Printing/Copying ❏ Users of Windows can clear any stalled print jobs from the Windows Spooler. & “Canceling printing” on page 34 ❏ Uninstall the printer driver, then reinstall it. & “Uninstalling Your Software” on page 114 An ink error is indicated after you replace the cartridge A Open the scanner unit. Important: c Do not lift up the scanner unit when the document cover is open. B Make sure the ink cartridge holder is at the ink cartridge replacement position.
User’s Guide Troubleshooting for Printing/Copying C Remove and reinsert the ink cartridge and then continue with the ink cartridge installation. Make sure the top surface of the ink cartridges align. D Close the scanner unit slowly, and press OK in the control panel. Increasing the Print Speed (For Windows Only) Print speed may be increased by selecting certain settings in the Extended Settings window when the printing speed is slow.
User’s Guide Troubleshooting for Printing/Copying The following dialog box appears. Select the following check boxes and print speed may be increased. ❏ High Speed Copies ❏ Always spool RAW datatype ❏ Page Rendering Mode ❏ Print as Bitmap For more details on each item, see the online help.
User’s Guide Troubleshooting for Scanning Troubleshooting for Scanning Problems Indicated by Messages on the LCD Screen or Status Light ❏ Make sure the product is connected to your computer properly. ❏ Turn off the product and turn it on again. If the problem is not solved, the product may be malfunctioning, or the light source in the scanner unit may need to be replaced. Contact your dealer. ❏ Make sure the scanning software is fully installed.
User’s Guide Troubleshooting for Scanning ❏ Make sure there are no originals on the scanner glass. ❏ If the document cover or ADF cover is open, close it and try scanning again. ❏ Make sure you have selected either Office Mode or Professional Mode in Epson Scan. ❏ Make sure your cables are securely connected to the product and a working electrical outlet.
User’s Guide Troubleshooting for Scanning D Do one of the following. ❏ Windows 7: Confirm that the check box for EEventManager Application is selected in the Allowed programs and features list. ❏ Windows Vista: Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in the Program or port list. ❏ Windows XP: Click the Exceptions tab, and then confirm that the check box for EEventManager Application is selected in the Programs and Services list. E Click OK.
User’s Guide Troubleshooting for Scanning Problems With Scanning Time ❏ Computers with Hi-Speed external USB ports can scan faster than those with external USB ports. If you are using a Hi-Speed external USB port with your product, make sure it meets the system requirements. & “System Requirements” on page 146 ❏ Scanning at a high resolution takes a long time.
User’s Guide Troubleshooting for Scanning Ripple patterns appear in your scanned image A ripple or cross-hatch pattern (known as moiré) may appear in a scanned image of a printed document. ❏ Rotate your original document. ❏ Rotate the scanned image using the application software after scanning. ❏ Select the Descreening check box. ❏ In Professional Mode, change a resolution setting and scan again.
User’s Guide Troubleshooting for Scanning Multiple documents are scanned into a single file Position documents at least 20 mm (0.8 inch) apart from each other on the scanner glass. Cannot scan the area you want Depending on the documents, you may not be able to scan the area you want. Use normal preview in Office Mode, Home Mode, or Professional Mode and create marquees on the area you want to scan.
User’s Guide Troubleshooting for Faxing Troubleshooting for Faxing Cannot send and receive fax ❏ Make sure the phone cable is connected correctly and check that the phone line works. You can check the line status by using the Check Fax Connection function. & “Connecting to a Phone Line” on page 64 ❏ If the fax did not send, make sure that the recipient’s fax machine is turned on and working.
User’s Guide Troubleshooting for Faxing Quality problems (receiving) ❏ Make sure that ECM is turned on. & “Fax Mode” on page 82 Answering machine cannot answer voice calls ❏ When auto answer is turned on and an answering machine is connected to the same phone line as this product, set the number of rings to answer for receiving faxes to a higher number than the number of rings for the answering machine.
User’s Guide Product Information Product Information Ink Cartridges You can use the following ink cartridges with this product: Ink Cartridge Part numbers WF-2510 WF-2520 WF-2530 WF-2540 For Australia/New Zealand WF-2510 WF-2520 WF-2530 WF-2540 WF-2511 WF-2521 WF-2531 WF-2541 WF-2528 WF-2538 WF-2548 Black 16/16XL 200/200XL 193/198 190/190XL Cyan 16/16XL 200/200XL 193 190 Magenta 16/16XL 200/200XL 193 190 Yellow 16/16XL 200/200XL 193 190 Note: Not all cartridges are available in all
User’s Guide Product Information For Mac OS X System PC Interface Mac OS X 10.5.8, 10.6.x, 10.7.x Hi-Speed USB Note: The UNIX File System (UFS) for Mac OS X is not supported. Technical Specifications Note: Specifications are subject to change without notice. Printer specifications Paper path Rear paper feed, top entry Capacity 11 mm (0.4in.
User’s Guide Product Information A4 210 × 297 mm Size 10 × 15 cm (4 × 6 in.) 13 × 18 cm (5 × 7 in.) A6 105 × 148 mm A5 148 × 210 mm B5 182 × 257 mm 9 × 13 cm (3.5 × 5 in.) 13 × 20 cm (5 × 8 in.) 20 × 25 cm (8 × 10 in.) 16:9 wide size (102 × 181 mm) 100 × 148 mm Letter 8 1/2 × 11 in. Legal 8 1/2 × 14 in. Paper types Plain paper or special paper distributed by Epson Thickness (for plain paper) 0.08 to 0.11 mm (0.003 to 0.004 in.
User’s Guide Product Information Envelopes: Minimum margin Media type Single sheets Envelopes A 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) C 3.0 mm (0.12 in.) 21.0 mm (0.83 in.) Note: Depending on the type of paper, print quality may decline in the top and bottom areas of the print, or the area may be smeared.
User’s Guide Product Information Effective pixels 10200 × 14040 pixels at 1200 dpi Scanning area may be restricted if resolution setting is large. Document size 216 × 297 mm (8.5 × 11.
User’s Guide Product Information Interface RJ-11 Phone Line RJ-11 Telephone set connection Network interface specification See below for information on the network interface available with your product. & “Available Features” on page 14 Wi-Fi Ethernet Standard: IEEE 802.11b/g/n*1 Security: WEP (64/128bit) WPA-PSK (TKIP/AES) *2 Frequency Band: 2.4 GHz Communication Mode: Infrastructure mode, Ad hoc mode Standard: IEEE802.3i/u, IEEE802.
User’s Guide Product Information Dimensions Storage Width: 392 mm (15.4 inches) Depth: 377 mm (14.8 inches) Height: 221 mm (8.7 inches) Printing* Width: 392 mm (15.4 inches) Depth: 540 mm (21.3 inches) Height: 291 mm (11.5 inches) Weight Approx. 5.8 kg (12.8 lb) without the ink cartridges and the power cord. * With the output tray extension extended. WF-2530/WF-2531/WF-2538 Dimensions Storage Width: 392 mm (15.4 inches) Depth: 377 mm (14.8 inches) Height: 221 mm (8.
User’s Guide Product Information Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.8 to 0.5 A Power consumption Standalone copying Approx. 11 W (ISO/IEC24712) Ready mode Approx. 4.5 W Sleep mode Approx. 2.3 W Power off Approx. 0.3 W WF-2520/WF-2521/WF-2528 100-240 V Model Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.8 to 0.
User’s Guide Product Information Input voltage range 90 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0.8 to 0.5 A Power consumption Standalone copying Approx. 10 W (ISO/IEC24712) Ready mode Approx. 5.0 W Sleep mode Approx. 2.4 W Power off Approx. 0.3 W Note: Check the label on the back of the product for its voltage.
User’s Guide Product Information To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.
User’s Guide Product Information Hi-Speed USB (for Mass storage class for external storage)* * This is only available for WF-2540/WF-2541/WF-2548. For connecting a USB flash drive (up to 2 TB, formatted in FAT, FAT32, or exFAT). Epson cannot guarantee the operation of externally connected devices.
User’s Guide Where To Get Help Where To Get Help Technical Support Web Site Epson’s Technical Support Web Site provides help with problems that cannot be solved using the troubleshooting information in your product documentation. If you have a Web browser and can connect to the Internet, access the site at: http://support.epson.net/ http://www.epson.eu/Support (Europe) If you need the latest drivers, FAQs, manuals, or other downloadables, access the site at: http://www.epson.com http://www.epson.
User’s Guide Where To Get Help Help for Users in Europe Check your Pan-European Warranty Document for information on how to contact Epson support. Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available.
User’s Guide Where To Get Help Telephone number Fax number Address 07-5520918 07-5540926 1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804, Taiwan 07-3222445 07-3218085 No.51, Shandong St., Sanmin Dist., Kaohsiung City 807, Taiwan 08-7344771 08-7344802 1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service.
User’s Guide Where To Get Help Epson HelpDesk (Phone: (65) 6586 3111) Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Thailand Contacts for information, support, and services are: World Wide Web (http://www.epson.co.th) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are available.
User’s Guide Where To Get Help Epson Hotline ❏ Sales enquiries and product information ❏ Technical support Phone (62) 21-572 4350 Fax (62) 21-572 4357 Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl. Arteri Mangga Dua, Jakarta Phone/Fax: (62) 21-62301104 Bandung Lippo Center 8th floor Jl. Gatot Subroto No.2 Bandung Phone/Fax: (62) 22-7303766 Surabaya Hitech Mall lt IIB No. 12 Jl.
User’s Guide Where To Get Help Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited.
User’s Guide Where To Get Help Epson Helpdesk ❏ Sales enquiries and product information (Infoline) Phone: 603-56288222 ❏ Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: 603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available.
User’s Guide Where To Get Help Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices: Location Telephone number Fax number Mumbai 022-28261515 /16/17 022-28257287 Delhi 011-30615000 011-30615005 Chennai 044-30277500 044-30277575 Kolkata 033-22831589 / 90 033-22831591 Hyderabad 040-66331738/ 39 040-66328633 Cochin 0484-2357950 0484-2357950 Coimbatore 0422-2380002 NA Pune 020-30286000 /30286001/30286002 020-30286000 Ahmedabad 079-26
User’s Guide Where To Get Help Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty 165
User’s Guide Index Index Epson Easy Photo Print.........................................................................35 paper.............................................................................................19 Epson Connect............................................................................9, 87 Epson Event Manager....................................................................62 Error messages..............................................................................
User’s Guide Index temporarily printing with black ink.........................................94 Ink cartridges part numbers.............................................................................146 replacing when expended..........................................................98 Interface cables..............................................................................155 ISDN.................................................................................................67 aligning..........
User’s Guide Index Scanner glass....................................................................................26 Scanning software bundle software...........................................................................62 Send Fax Later.................................................................................73 Service.............................................................................................157 Sharing printer Mac OS X.......................................................
