WF-B4023 User's Guide
Contents WF-B4023 User's Guide .............................................................................................................................. 7 Product Basics ............................................................................................................................................ 8 Printer Parts Locations ......................................................................................................................... 8 Printer Parts - Top ..........................
Custom Color Correction Options - Windows............................................................................ Additional Settings Options - Windows ..................................................................................... Selecting a Printing Preset - Windows........................................................................................... Printing Your Document or Photo - Windows.................................................................................
Network Software Cannot Find Product on a Network................................................................... Cannot Print Over a Network......................................................................................................... Printing a Network Status Sheet .................................................................................................... Solving Paper Problems...........................................................................................................
Technical Specifications .......................................................................................................................... Windows System Requirements ........................................................................................................ Printing Specifications ........................................................................................................................ Paper Specifications .................................................................
WF-B4023 User's Guide Welcome to the WF-B4023 User's Guide.
Product Basics See these sections to learn about the basic features of your product. Note: Your product may differ from the illustrations in this guide, but the instructions are the same. Note: The illustrations do not show the ink tanks. Printer Parts Locations The Power Off Timer Using the Epson iPrint Mobile App Cleaning the Product Printer Parts Locations See these sections to identify the parts on your printer.
Printer Parts - Top 1 Edge guides on paper cassette 2 Paper stopper 3 Output tray extension 4 Output tray 5 Edge guides on rear MP tray 6 Rear MP (multipurpose) tray 7 Feeder guard Parent topic: Printer Parts Locations 9
Printer Parts - Back 1 USB port 2 Ethernet LAN port 3 Maintenance box 4 Duplexer (rear unit) 5 AC inlet Parent topic: Printer Parts Locations 10
Printer Parts - Inside 1 Ink system 2 Front cover 3 Print head Parent topic: Printer Parts Locations Printer Parts - Control Panel Buttons and Lights 11
1 The power light 2 The power button 3 The network status button 4 The Wi-Fi button 5 The paper feed button 6 The black cleaning button 7 The color cleaning button 8 The cancel button 9 The WiFi light 10 The maintenance box light 11 The paper light 12 The ink out lights Parent topic: Printer Parts Locations Related references Printer Light Status The Power Off Timer The product turns off automatically if it is not used for a period of time after it enters sleep mode.
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your product name and select Properties. 2. Click the Optional Settings tab, then click Printer Settings. You see the Printer Settings window: 3. Select the time period you want as the Power Off Timer setting. 4. Click Apply. 5. When you see the confirmation message, click Yes, then close the Printer Settings window.
network. You can even scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive. 1. Make sure your product is set up for wireless network printing. 2. Visit www.epson.com/connect to learn more about Epson iPrint and check the compatibility of your mobile device. 3. Download Epson iPrint from the Apple App Store or Google Play. 4. Connect your mobile device to the same wireless network that your product is using. 5.
Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Cassette Loading Paper in the Rear MP (Multipurpose) Tray Loading Envelopes Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Setting the Paper Size for Each Source Loading Paper in the Cassette You can load Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), and Legal (8.5 × 14 inches [216 × 357 mm]) plain paper in the paper cassette. 1.
2. Pull out the paper cassette. 3. Slide the edge guides outward. Note: If you are using legal-size paper, squeeze the tab to extend the paper cassette.
4. Load a stack of paper, printable side down, in the cassette as shown.
5. Slide the edge guides against the paper, but not too tightly. Note: Make sure the paper fits beneath the top edges of the guide, and is not sticking out from the end of the cassette.
Caution: To prevent paper feeding problems, make sure you do not load too much paper in the cassette. 6. Gently replace the paper cassette. 7. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing.
Parent topic: Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper in the Rear MP (Multipurpose) Tray Loading Envelopes Loading Paper in the Rear MP (Multipurpose) Tray You can print documents on a variety of paper types and sizes. 1. Extend the output tray and open the paper stopper. Note: If you are using legal-size or longer paper, do not open the paper stopper.
2. Pull up the rear MP tray. 3. Flip the feeder guard forward, then slide the edge guides outward.
4. Insert paper, glossy or printable side up and short edge first, in the center of the tray. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges. Caution: To prevent paper feeding problems, make sure you do not load too much paper in the tray. 5. Slide the edge guides against the paper, but not too tightly. Always follow these paper loading guidelines: • Load only the recommended number of sheets.
Note: You can load binder paper with holes in the rear MP tray. The paper must be one of the following sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches [216 × 357 mm]). The holes must be within 0.74 inch (19 mm) of the left edge of the page.
2. Pull up the rear MP tray. 3. Flip the feeder guard forward, then slide the edge guides outward.
4. Insert envelopes, short edge first and with the flap facing down, in the center of the tray. 5. Slide the edge guides against the envelopes, but not too tightly. Always follow these envelope loading guidelines: • If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one envelope at a time. • If print quality declines when printing multiple envelopes, try loading one envelope at a time. • Do not load envelopes that are curled, folded, or too thin.
Paper Loading Capacity Paper type Loading capacity - paper cassette Loading capacity - rear MP tray Plain paper 250 sheets 80 sheets (Letter (8.5 × 11 inches [216 × 279 mm])) 250 sheets 1 sheet (Legal (8.5 × 14 inches [216 × 357 mm])) Epson Bright White Paper 200 sheets 50 sheets 20 sheets for manual two-sided printing Epson Presentation Paper Matte — 80 sheets Thick paper (cardstock up to 68 lb) — 10 sheets (Letter (8.5 × 11 inches [216 × 279 mm]) and A4 (8.3 × 11.
Paper type Loading capacity - paper cassette Epson Premium Presentation Paper — Matte Loading capacity - rear MP tray 20 sheets Epson Premium Presentation Paper Matte Double-sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semigloss Envelopes — 10 envelopes Parent topic: Loading Paper Available Epson Papers You can purchase genui
Paper Type Size Part number Sheet count Epson Presentation Paper Matte Letter (8.5 × 11 inches [216 × 279 mm]) S041062 100 Legal (8.5 × 14 inches [216 × 357 mm]) S041067 100 8 × 10 inches (203 × 254 mm) S041467 50 Letter (8.5 × 11 inches [216 × 279 mm]) S041257 50 S042180 100 Letter (8.5 × 11 inches [216 × 279 mm]) S041568 50 Epson Ultra Premium Presentation Letter (8.
Paper Type Size Part number Sheet count Epson Premium Photo Paper Semi-gloss 4 × 6 inches (102 × 152 mm) S041982 40 Letter (8.
Parent topic: Loading Paper Setting the Paper Size for Each Source - Windows You can change the default paper size for each source in Windows. 1. Do one of the following: • Windows 7: Click and select Devices and Printers. Right-click your product name, and select Printer properties. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, and select Properties. • Windows XP: Click Start and select Printers and Faxes.
4. Select the paper size you loaded in each paper source as the Paper Size Loaded. If your paper doesn't match any of the sizes listed for the rear MP tray, select Others. This setting is recommended for the rear tray. Note: If you have not installed a second paper cassette, you cannot change the settings for Cassette 2. 5. If you want the printer software to warn you if you try to print with the wrong paper size, select the Paper Size Notice checkbox.
8. Close the Printer Settings window.
Printing From a Computer Before printing from your computer, make sure your product is set up and its software is installed. Printing with Windows Cancelling Printing Using a Product Button Printing with Windows You can print with your product using any Windows printing program, as described in these sections.
4. Select the Paper Source setting that indicates where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document SizeDocument Size setting. Note: You can also select the User Defined setting to create a custom paper size. 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type setting. Note: Check the paper type settings list for details. 8.
9. Select a Color option: • To print a color document or photo, select the Color setting. • To print text and graphics in black or shades of gray, select the Black/Grayscale setting. 10. To print on both sides of the paper, select the 2-Sided Printing checkbox and select the options you want. 11. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select one of the settings in the Multi-Page menu and select the printing options you want. 12.
Note: If your product only has one paper cassette, the Paper Cassette 2 option will not be available. Parent topic: Selecting Basic Print Settings - Windows Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type you have chosen. Economy For fast printing with reduced quality. Normal For everyday text and image printing.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network. 1. Select the 2-Sided Printing checkbox. 2. If the Auto checkbox is not automatically selected, do one of the following: • Select the Auto checkbox to automatically print your double-sided print job.
4. Select the double-sided printing options you want to use. 5. Click OK to return to the Main tab. 6. Click the Print Density button.
7. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 8. If you selected the User-Defined document type, select the Adjustments options you want to use. 9. Click OK to return to the Main tab. 10. Print a test copy of your double-sided document to test the selected settings. 11. Follow any instructions displayed on the screen during printing.
Print Density Adjustments - Windows When you select the User-Defined setting, you can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double-sided print job. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing to prevent ink smearing.
1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of the your document or photo as the Document SizeDocument Size setting, and the size of your paper as the Output Paper setting. • Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage. Select the percentage in the % menu. 2.
Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. If you select the Adobe RGB color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos. Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face.
Parent topic: Selecting Additional Layout and Print Options - Windows Additional Settings Options - Windows You can select any of the Additional Settings options to customize your print. Some options may be preselected or unavailable, depending on other settings you have chosen. Rotate 180º Prints the image rotated 180º from its original orientation. High Speed Speeds up printing, but may reduce print quality. Mirror Image Flips the printed image left to right.
2. Place your cursor over one of the Printing PresetsPrinting Presets to view its list of settings. 3. Use any of the available options on the screen to control your printing presets. 4. To choose an option for printing, select it. 5. Click OK. Parent topic: Printing with Windows Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print. 1. Click OK to save your settings.
2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Right-click the product icon in the Windows taskbar. 2. Select Printer Settings.
3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Parent topic: Printing with Windows Cancelling Printing Using a Product Button If you need to cancel a print job, you can press the print job in your print queue, if necessary. Parent topic: Printing From a Computer 46 cancel button on your product.
Replacing Ink and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning. When ink is expended or the maintenance box is at the end of its service life, you need to replace it. Check Ink and Maintenance Box Status Replacing Ink Replacing the Maintenance Box Check Ink and Maintenance Box Status Your printer and its software will let you know when ink is low or expended, or when the maintenance box needs to be replaced.
• If the light is red, the ink is expended or the maintenance box is at the end of its service life. You must replace the ink or maintenance box before you can print. Parent topic: Check Ink and Maintenance Box Status Checking Ink and Maintenance Box Status With Windows A low ink reminder appears if you try to print when ink is low, and you can check your ink or maintenance box status at any time using a utility on your Windows computer. 1.
3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences. You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox.
Parent topic: Check Ink and Maintenance Box Status Replacing Ink To have ink replaced, call 888-201-4696. Parent topic: Replacing Ink and Maintenance Boxes Replacing the Maintenance Box Make sure you have a new maintenance box before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week. Keep the maintenance box away from direct sunlight. 1. Make sure the product is not printing. 2. Remove the new maintenance box from its package.
4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away. Keep the maintenance box out of the reach of children and do not drink the ink. 5. Place the used maintenance box in the plastic bag that came with the new maintenance box.
6. Insert the new maintenance box into the holder and push it all the way in. 7. Press the buttons on the sides of the duplexer (rear unit) and reattach it.
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to flush the ink tubes. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.
2. Turn off the product. 3. Hold down the color cleaning button as you press the power button to turn the printer back on. Hold down both buttons until the power light begins to flash, then release the buttons. 4. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 5. If there are no gaps, the print head is clean and you can continue printing. If there are gaps or the pattern is faint, clean the print head.
Checking the Nozzles Using the Product Software You can check the print head nozzles using a utility on your Windows computer. 1. Make sure no product lights are indicating errors. 2. Load a few sheets of plain paper in the product. 3. Right-click the product icon in the Windows taskbar. 4. Select Nozzle Check. You see a window like this: 5. Click Print. 6. Check the printed pattern to see if there are gaps in the lines.
Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts Print Head Cleaning Related topics Replacing Ink and Maintenance Boxes Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Note: You cannot clean the print head if ink is expended, and may not be able to clean it when ink is low.
2. Load a few sheets of plain paper in the product. 3. Hold down either the black cleaning or the cleaning cycle, which lasts around 1 minute. color cleaning button for 3 seconds to start the The power light flashes throughout the cleaning cycle and stays on green when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 4. Run a nozzle check to confirm that the print head is clean.
1. Load a few sheets of plain paper in the product. 2. Right-click the product icon in the Windows taskbar. 3. Select Head Cleaning. 4. Select the cleaning cycle you want to run, based on the nozzle check pattern. 5. Click Start to begin the cleaning cycle. The light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. 6.
Related topics Replacing Ink and Maintenance Boxes Ink Tube Flushing If you still see white or dark lines or missing colors in your printouts, even after cleaning the print head several times, you can flush the ink tubes. Flushing the ink tubes replaces all the ink inside the tubes, so flush the ink only if you cannot improve print quality by cleaning the print head several times. Caution: Flushing the ink tubes consumes a lot of ink and reduces the service life of the maintenance box.
Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Software Parent topic: Adjusting Print Quality Related concepts Print Head Cleaning Aligning the Print Head Using the Product Software You can align the print head using a utility on your Windows computer. 1. Make sure no product lights are indicating errors. 2. Load a few sheets of plain paper in the product. 3. Right-click the product icon in the Windows taskbar. 4.
6. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment. Then print another alignment sheet and check it. Note: Click Skip (where available) if you want to skip a particular alignment sheet. 7. When you are done, click Finish.
2. Press the paper feed button to load and eject paper. 3. Repeat as necessary until the paper comes out clean.
Solving Problems Check these sections for solutions to problems you may have using your product. Printer Light Status Running a Printer Check Solving Setup Problems Solving Network Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems When to Uninstall Your Product Software Where to Get Help Printer Light Status You can often diagnose problems with your printer by checking the printer lights.
Lights 5 ink out Light status Condition/solution The power light is on The printer is turned on. The power light is flashing The printer is busy. Wait for the power light to stop flashing before turning off the printer. The WiFi/Ethernet light is lit The printer is connected to the network. The maintenance box light is on The maintenance box is at the end of its service life or not installed.
Light status Condition/solution The paper light is flashing Paper has jammed in the printer. Check in the cassette, inside the printer, and in the duplexer to remove the jammed paper. Then press the paper feed button to clear the error. The power and The front cover is open. Close the cover. paper light are flashing An ink out light is on The indicated ink pack is expended. Contact Epson. An ink out light is flashing The indicated ink pack is low. Contact Epson.
2. Disconnect any connected interface cables. 3. Load plain paper. 4. Hold down the color cleaning button as you press the power button to turn the printer back on. Hold down both buttons until the power light begins to flash, then release the buttons. The printer begins printing a nozzle check pattern. 5. Do the following, depending on the results of the printer check: • If the page prints and the nozzle check pattern is complete, the printer is operating properly.
Solving Setup Problems Check these sections if you have problems while setting up your product. Noise After Ink Installation Software Installation Problems Parent topic: Solving Problems Noise After Ink Installation If you hear noises from your product after installing ink, try these solutions: • Make sure you removed the foam and plastic protective materials from inside the product. • The first time you install ink, the product must prime its print head.
Solving Network Problems Check these solutions if you have problems setting up or using your product on a network.
Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network, try these solutions: • Make sure your product is turned on and connected to your network. Verify connection using your product control panel. • Check if your network name (SSID) contains non-ASCII characters. Your product cannot display nonASCII characters. • If necessary, reinstall your product software and try running EpsonNet Setup again: 1.
Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it. • Do not load more than the recommended number of sheets. • If paper jams when you print on both sides of the paper, try loading fewer sheets. • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. • Load paper in the cassette printable side down. • Follow any special loading instructions that came with the paper.
3. Remove any paper inside, including torn pieces. 4. Close the front cover. 5. If any jammed paper remains near the output tray, carefully remove it. 6. Press the paper feed button to resume printing.
Paper Jam Problems in the Cassette If paper has jammed in the cassette, try this solution: 1. Close the output tray. 2. Pull out the paper cassette. 3. Remove any jammed paper inside the cassette. 4. Remove any paper jammed inside the paper cassette slot.
5. Carefully follow all paper loading instructions when you load new paper. 6. Replace the paper cassette.
7. Press the paper feed button to resume printing. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer Paper Jam Problems in the Duplexer If paper has jammed in the duplexer (rear unit), try these solutions: 1. Cancel the print job from your computer, if necessary. 2. Press the buttons on the sides of the duplexer and remove it. 3. Carefully remove the jammed paper.
4. If paper is jammed in the duplexer, remove the paper as shown. 5. Press the buttons on the duplexer as you press it into place on your product.
6. Press the paper feed button to resume printing. Parent topic: Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Cassette Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing using the product control panel, then press the button to eject the paper. Remove any paper remaining in the product.
Related tasks Cancelling Printing Using a Product Button Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Nothing Prints Noise Occurs, But Nothing Prints Noise When Product Sits for a While Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on.
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware, if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled print job, click Cancel, and click Yes.
5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the Shortcut Icon box. 8. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating system. If you are printing a highresolution image, you may need more than the minimum requirements. If necessary, increase your system's memory.
Related references Windows System Requirements Paper or Media Type Settings Related tasks Selecting Basic Print Settings - Windows Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages.
Related tasks Selecting Additional Layout and Print Options - Windows Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software. • Run a print head nozzle check to see if any of the nozzles are clogged.
Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all print jobs from the Windows Spooler: • Windows 8: Navigate to the Start screen, right-click the screen, and select All apps. Select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name, select See what's printing, and select your product name again, if necessary.
Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.
Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Cleaning the Paper Path Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Make sure the paper type setting matches the type of paper you loaded. • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Align the print head. • Clean the paper path.
Related tasks Selecting Additional Layout and Print Options - Windows Related topics Loading Paper Incorrect Colors If your printouts have incorrect colors, try these solutions: • Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software. • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Ink packs may need to be replaced. • Your printed colors can never exactly match your on-screen colors.
Related concepts Print Head Alignment Related tasks Selecting Basic Print Settings - Windows Related topics Loading Paper When to Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Printing Software - Windows Parent topic: Solving Problems Uninstalling Printing Software - Windows You can uninstall and then re-install your printer software to solve certain problems. 1.
Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: When to Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services, call (888) 201-4696.
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle for information on how to return your products for proper disposal.
Printing Specifications Paper path Rear MP tray, top entry Paper cassette, front entry Rear MP tray capacity Approximately 80 sheets at 17 to 24 lb (64 to 90 g/m2) Paper cassette capacity Approximately 250 sheets at 17 to 24 lb (64 to 90 g/m2) Parent topic: Technical Specifications Paper Specifications Use paper under normal conditions: • Temperature: 59 to 77 ºF (15 to 25 ºC) • Humidity: 40 to 60% RH Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer
Note: You can load binder paper with holes in the rear MP tray. The paper must be one of the following sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches [216 × 357 mm]). The holes must be within 0.74 inch (19 mm) of the left edge of the page. Envelopes Size No. 10 (4.1 × 9.
Envelopes 1 Left: 0.12 inch (3 mm) minimum 2 Bottom: 0.20 inch (5 mm) minimum 3 Top: 0.20 inch (5 mm) minimum 4 Right: 0.79 inch (20 mm) minimum Parent topic: Technical Specifications Dimension Specifications Note: Dimensions do not include the ink tank. Height Stored: 11.2 inches (284 mm) Printing: 15.1 inches (383 mm) Width Stored: 18.1 inches (460 mm) Printing: 18.1 inches (460 mm) Depth Stored: 16.5 inches (420 mm) Printing: 25.
Weight 24.0 lb (10.9 kg) (without ink) Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 240 V Input voltage range 90 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.5 Hz Rated current 0.5/0.25 A Power consumption Printing: 23 W (ISO/IEC24712) (Approximate) Ready mode: 6.0 W Sleep mode: 3.0 W Power off mode: 0.
Parent topic: Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802.11 b/g/n Wireless security WPA-PSK (TKIP/AES) WPA2 compliant WEP (64/128 bit) Frequency band 2.4 GHz Communication mode Infrastructure mode Ad hoc mode Ethernet standard 100 BASE-TX/10BASE-T Note: Wireless LAN standard complies with either IEEE 802.11 b/g or IEEE 802.11 b/g/n, depending on purchase location.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle for information on how to return your products for proper disposal. General Printer Safety Instructions FCC Compliance Statement Software Notices Trademarks Copyright Notice General Printer Safety Instructions • Be sure to follow all warnings and instructions marked on the printer.
• Do not place the printer near a radiator or heating vent or in direct sunlight. • Leave enough room around the printer for sufficient ventilation. Do not block or cover openings in the case or insert objects through the slots. • Keep the printer away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones. • When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the connectors.
• Do not put your hand inside the product or touch any packs during printing. • Install a new ink pack immediately after removing an expended one. Leaving packs uninstalled can dry out the print head and may prevent the product from printing. • Do not remove or tear the label on the pack; this can cause leakage. • Do not shake packs after opening their packages; this can cause them to leak. • Use an ink pack before the date printed on its package. • Do not dismantle an ink pack.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment.
5. The license terms of each open source software program are described in OSS.pdf on your Printer Software CD. 6. The list of open source software programs which this printer product includes are as follows. GNU GPL This printer product includes the open source software programs which apply the GNU General Public License Version 2 or later version ("GPL Programs"). The list of GPL Programs: busybox_1.7.2 coreutils_5.2.1 debianutils_2.6.2 dpkg_1.10.18 hostname_2.10 ifupdown_0.6.4 inetutils-ftpd_1.4.
The list of LGPL Programs: inetutils-ftpd_1.4.2 libc6_2.3.6 procps_3.1.14 sysvinit-2.85 zeroconf 0.6.1-1 iksemel 1.4 Apple Public Source License This printer product includes the open source software programs which apply the Apple Public Source License Version1.2 or its latest version ("Apple Public Source License Programs").
netkit-inetd_0.10 netkit-ping_0.10 portmap_5-2.1 util-linux-2.12 Sun RPC License This printer product includes the open source software programs which apply the Sun RPC License ("Sun RPC Programs"). The list of Sun RPC Programs: libc6_2.3.6 netkit-inetd_0.10 netkit-ping_0.10 portmap_5-2.1 glibc license This printer product includes the open source software program "glibc" which applies the terms and conditions provided by owner of the copyright to the "glibc". The list of "glibc" Programs: libc6_2.3.
"busybox" Program: busybox_1.7.2 debianutils license This printer product includes the open source software program "debianutils" which applies the terms and conditions provided by owner of the copyright to the "debianutils". "debianutils" Program: debianutils_2.6.2 shadow license This printer product includes the open source software program "shadow" which applies the terms and conditions provided by owner of the copyright to the "shadow". "shadow " Program: login_4.0.
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Parent topic: Copyright Notice Copyright Attribution © 2013 Epson America, Inc.