User's Guide NPD5934-01 EN
User's Guide Contents Contents Menu Options for Printer Status/Print. . . . . . . . .39 Menu Options for Authentication Device Status. 40 Menu Options for Epson Open Platform Information. . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Saving Power - Control Panel. . . . . . . . . . . . . . . 40 About This Manual Introduction to the Manuals. . . . . . . . . . . . . . . . . . . 5 Using the Manual to Search for Information. . .
User's Guide Contents Printing from Smart Devices. . . . . . . . . . . . . . . . . 72 Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 72 Using Epson Print Enabler. . . . . . . . . . . . . . . . . 76 Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . 77 Canceling Ongoing Jobs. . . . . . . . . . . . . . . . . . . . . 77 Installing a PostScript Printer Driver. . . . . . . . . . . . 91 Installing a PostScript Printer Driver Windows. . . . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 107 Paper is Smeared During Automatic 2-Sided Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Printed Photos are Sticky. . . . . . . . . . . . . . . . . 108 The Position, Size, or Margins of the Printout Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 108 Printed Characters Are Incorrect or Garbled. . . 109 The Printed Image Is Inverted. . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. ❏ Start Here (paper manual) Provides you with information on setting up the printer and installing the software.
User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
User's Guide About This Manual Marks and Symbols ! Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. & Related Information Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver screens are from Windows 10 or macOS High Sierra.
User's Guide About This Manual ❏ Microsoft Windows Server 2008 R2 operating system ® ® ® ® ❏ Microsoft Windows Server 2003 R2 operating system ® ® ❏ Microsoft Windows Server 2003 operating system ® ® ❏ Microsoft Windows Server 2008 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions ❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately. ❏ If ink gets into your mouth, see a doctor right away.
User's Guide Important Instructions Advisories and Warnings for Using the Printer ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire. ❏ Do not move the print head by hand; otherwise, you may damage the printer. ❏ Always turn the printer off using the P button.
User's Guide Important Instructions Settings > General Settings > System Administration > Restore Default Settings > All Settings 12
User's Guide Printer Basics Printer Basics Part Names and Functions A Control panel Operates the printer. You can change the angle of the control panel. B Paper cassette 1 or Paper cassette (C1) Loads paper. C Paper cassette 2 (C2) Optional paper cassette unit. Loads paper.
User's Guide Printer Basics A Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. B Paper support Supports loaded paper. C Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. D Rear paper feed (B) Loads paper. E Output tray Holds the ejected paper. F Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. G Paper cassette Loads paper.
User's Guide Printer Basics A Printer cover (J) Open when removing jammed paper inside the printer. B Print head Fires ink. C Ink supply unit tray Sets an ink supply unit. D Front cover (A) Open when replacing ink supply unit. E Front cover lock Locks the front cover.
User's Guide Printer Basics A LAN port Connects a LAN cable. B USB port Connects a USB cable. C Service USB port USB port for future use. Do not remove the sticker. D AC inlet Connects the power cord. E Rear Cover (D) Open when removing jammed paper. F Rear Cover (E) Open when removing jammed paper. G Maintenance box cover (H) Open when replacing the maintenance box. Control Panel A Pass a smart device over this mark to print from the smart device directly.
User's Guide Printer Basics Basic Screen Configuration A Indicates items that have been setup for the printer as icons. Select the icon to check the current settings or access each setting menu. This action bar is displayed on the home screen only. B Displays each mode. C Available buttons are displayed. Icons displayed in the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status. Displays the Supply Status screen.
User's Guide Printer Basics Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise made by printer operations is reduced, but print speed may slow down. However, noises may not be reduced depending on the selected paper type and print quality. Displays the Help screen. You can view the operating instructions or the solutions to problems. Indicates that there is additional information. Select the icon to displays the message. Indicates a problem with the items.
User's Guide Printer Basics To enter the value, name, address, and so on, move the focus to the input field using the u d l r buttons, and then press the OK button to display the on-screen keyboard. Entering Characters On-screen Keyboard You can enter characters and symbols by using on-screen keyboard when you make network settings and so on. Note: Available icons vary depending on the setting item. A Indicates the character count. B Moves the cursor to the input position.
User's Guide Printer Basics G Enters a space. H Confirms the entered characters. I Deletes a character to the left. Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Select on the home screen: Displays the help screen. Select How To and then select the items that you want to view. ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
User's Guide Preparing the Printer Preparing the Printer Loading Papers Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Note: Genuine Epson paper is not available when printing with the Epson universal printer driver.
User's Guide Preparing the Printer Media Name Size Loading Capacity (Sheets or Envelopes) Paper Cassette 1 Plain paper, Copy paper Letterhead Recycled paper Color paper Preprinted paper High quality plain paper Paper Cassette 2 Letter, A4, Executive*3, B5, A5, SP1 (210×270 mm)*3, 16K (195×270 mm) Up to the line indicated by the Legal, 8.
User's Guide Preparing the Printer Media Name Thick paper (91 to 160 g/m2) Size Loading Capacity (Sheets or Envelopes) Paper Cassette 1 Paper Cassette 2 Rear Paper Feed Letter, A4, Executive*3 , B5, A5, SP1 (210×270 mm)*3, 16K (195×270 mm) 90 250 30 Legal, 8.
User's Guide Preparing the Printer *3 Only printing from computer is available. *4 You can load up to 5 sheets for paper with one side already printed. Related Information & “Part Names and Functions” on page 13 Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
User's Guide Preparing the Printer 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use.
User's Guide Preparing the Printer Note: When using paper larger than A4 size, extend the paper cassette. 3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper. c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the indicated by the symbol inside the edge guide. For thick paper, do not load above the line symbol inside the edge guide. 4.
User's Guide Preparing the Printer Related Information & “Paper Handling Precautions” on page 24 & “Available Paper and Capacities” on page 21 & “List of Paper Type” on page 30 & “Loading Envelopes and Precautions” on page 29 Loading Paper in the Rear Paper Feed 1. Open the feeder guard and pull out the paper support. 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up.
User's Guide Preparing the Printer c Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide. ❏ Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first. Pre-punched paper Note: You can use pre-punched paper under the following conditions.
User's Guide Preparing the Printer 6. Slide out the output tray when loading paper longer than A4 size. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
User's Guide Preparing the Printer ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading. ❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the printout. ❏ Do not use envelopes with adhesive surfaces on the flaps or window envelopes. ❏ Avoid using envelopes that are too thin, as they may curl during printing.
User's Guide Preparing the Printer Media Name Media Type Control Panel Printer Driver PostScript Printer Driver Epson Universal Printer Driver Matte Epson Matte Epson Matte - Epson Photo Quality Ink Jet Paper Matte Epson Matte Epson Matte - Thick paper Thick paper1 Thick-Paper1 Thick-Paper1 Thick-Paper1 Thick paper2 Thick-Paper2 Thick-Paper2 Thick-Paper2 Epson Matte PaperHeavyweight Epson Double-Sided Matte Paper (91 to 160 g/m2) Thick paper (161 to 256 g/m2) Menu Options for Setti
User's Guide Preparing the Printer ❏ Power Off If Inactive Select this setting to turn the printer off automatically if it is not used for a specified period of time. Any increase will affect the product’s energy efficiency. Please consider the environment before making any change. ❏ Power Off If Disconnected Select this setting to turn the printer off after 30 minutes when all network ports including the LINE port are disconnected. This feature may not be available depending on your region.
User's Guide Preparing the Printer Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper sources. Rear Paper Feed Priority: Select On to give printing priority to paper loaded in the rear paper feed. A4/Letter Auto Switching: Select On to feed paper from the paper source set as A4 size when there is no paper source set as Letter, or feed from the paper source set as Letter size when there is no paper source set as A4.
User's Guide Preparing the Printer PDL Print Configuration: Select the PDL Print Configuration options you want to use for PCL or PostScript printing. Common Settings: ❏ Paper Size Select the default paper size for PCL or PostScript printing. ❏ Paper Type Select the default paper type for PCL or PostScript printing. ❏ Orientation Select the default orientation for PCL or PostScript printing. ❏ Quality Select the print quality for PCL or PostScript printing.
User's Guide Preparing the Printer ❏ Height Set the default font height if the font is scalable and proportional. You can select from 4.00 to 999.75 points, in 0.25 increments. This item may not appear depending on the font source or font number settings. ❏ Symbol Set Select the default symbol set.
User's Guide Preparing the Printer Quiet Mode: Select On to reduce noise during printing, however, this may lower the print speed. Depending on the paper type and print quality settings you selected, there may be no difference in the printer's noise level. Ink Drying Time: Select the ink drying time you want to use when performing 2-sided printing. The printer prints the other side after printing one side. If your printout is smeared, increase the time setting.
User's Guide Preparing the Printer Connection Check: Checks the current network connection and prints a report. If there are any problems with the connection, see the report to solve the problem. Advanced: Make the following detailed settings. ❏ Device Name ❏ TCP/IP ❏ Proxy Server ❏ IPv6 Address ❏ NFC ❏ Link Speed & Duplex ❏ Redirect HTTP to HTTPS ❏ Disable IPsec/IP Filtering ❏ Disable IEEE802.1X Web Service Settings Select the menus on the control panel as described below.
User's Guide Preparing the Printer http://www.epsonconnect.eu (Europe only) System Administration Select the menu on the control panel as described below. Settings > General Settings > System Administration Administrators use this feature. See the Administrator's Guide for details. Menu Options for Print Counter Select the menus on the control panel as described below. Settings > Print Counter Displays the total number of prints from the time you purchased the printer.
User's Guide Preparing the Printer ❏ Ruled Line Alignment Select this feature to align vertical lines. ❏ Horizontal Alignment Select this feature if horizontal banding appears at regular intervals in your printouts. Paper Guide Cleaning: Select this feature if there are ink stains on the internal rollers. The printer feeds paper to clean the internal rollers. Periodic Cleaning: The printer automatically performs Print Head Nozzle Check and Print Head Cleaning based on the specific period of time.
User's Guide Preparing the Printer Usage History Sheet: Print information sheets showing the usage history of the printer. PS3 Font List: Print a list of fonts that are available for a PostScript printer. PCL Font List: Print a list of fonts that are available for a PCL printer. Network: Displays the current network settings. Menu Options for Authentication Device Status Select the menus on the control panel as described below.
User's Guide Preparing the Printer 3. Do one of the following. ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected, and then make settings. ❏ Select Sleep Timer or Power Off Timer, and then make settings. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
User's Guide Printing Printing Printing from the Printer Driver on Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
User's Guide Printing 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ You can use automatic and manual 2-sided printing. During manual 2-sided printing, flip the paper over to print on the other side when the printer has finished printing the first side. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information & “Printing Basics” on page 42 & “Main Tab” on page 58 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information & “Printing Basics” on page 42 & “Main Tab” on page 58 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
User's Guide Printing Related Information & “Printing Basics” on page 42 & “More Options Tab” on page 59 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting.
User's Guide Printing The actual guides are printed in monochrome, but for this explanation they are shown as blue and red lines. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
User's Guide Printing Related Information & “Printing Basics” on page 42 & “More Options Tab” on page 59 Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's More Options tab, select Confidential Job, and then enter a password. To print the job, select Confidential Job on the home screen of the printer's control panel. Select the job you want to print, and then enter the password.
User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled. Click Save from the File menu to save the current job. The extension of the saved files is "ecl".
User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Tone Correction setting. Select Emphasize Thin Lines. Related Information & “Printing Basics” on page 42 & “More Options Tab” on page 59 Printing to Enhance Light Text and Lines You can enhance light letters and lines to make them more visible, or to sharpen images.
User's Guide Printing You can use this feature under the following conditions. ❏ Paper: Plain paper, Copy paper, Letterhead, Recycled paper, Colored paper, Preprinted paper, High quality plain paper, Thick paper, or Envelope ❏ Quality: Standard Note: Deblurring may not always be possible depending on the circumstances. Print Settings On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.
User's Guide Printing Document Size Select the paper size on which you want to print. If you select User-Defined, enter the paper width and height. Orientation Select the orientation you want to use to print. Paper Type Select the type of paper on which you print. Quality Select the pint quality you want to use for printing. Available settings depend on the paper type you select. 2-Sided Printing Allows you to perform 2-sided printing.
User's Guide Printing Tone Correction Automatic Adjusts the tone of images automatically. Custom Allows you to perform manual tone correction. Click Advanced for further settings. Image Options Enables print quality options such as Emphasize Text. You can also thicken thin lines to make them visible on the printouts. Watermark Features Allows you to make settings for anti-copy patterns or watermarks. Confidential Job Password-protect confidential documents when printing.
User's Guide Printing Printing from the PostScript Printer Driver on Windows A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description Language. 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Print Setup from the File menu 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary.
User's Guide Printing & “Paper/Quality Tab” on page 62 & “Layout Tab” on page 62 Menu Options for the PostScript Printer Driver Open the print window on an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Paper/Quality Tab Tray Selection Paper Source Select the paper source from which the paper is fed. Select Automatically Select to automatically select the paper source selected in the Paper Setting on the printer.
User's Guide Printing Advanced Options Paper/Output Graphic Document Options Paper Size Select the paper size on which you want to print. Copies Set the number of copies you want to print. Print Quality Select the pint quality you want to use for printing. Scaling Allows you to reduce or enlarge the document. TrueType Font Sets the font substitute to TrueType Font. Advanced Printing Features Allows you to make detailed settings for printing features.
User's Guide Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the Select System Preferences from the printer, and then add the printer again. See the following to add a printer. http://epson.sn 5. Change the settings as necessary. See the menu options for the printer driver for details. 6.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information & “Available Paper and Capacities” on page 21 Print Settings Select Two-sided Printing Settings from the pop-up menu.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. Related Information & “Printing Basics” on page 63 & “Menu Options for Layout” on page 68 Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order.
User's Guide Printing & “Menu Options for Paper Handling” on page 68 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings When printing to fit to the paper size, select Paper Handling from the pop-up menu, and then select Scale to fit paper size. Select the paper size you loaded in the printer in Destination Paper Size.
User's Guide Printing Canceling Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following. ❏ OS X Mountain Lion or later Click next to the progress meter. ❏ Mac OS X v10.6.8 to v10.7.x Click Delete. Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected.
User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this item is not displayed. Selecting Auto Select selects the paper source that matches the Paper Setting on the printer automatically.
User's Guide Printing ❏ Lower Cassette: Add the optional paper cassette units to the paper source. Printing from the PostScript Printer Driver on Mac OS A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description Language. 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Print Setup from the File menu. If necessary, click Show Details or d to expand the print window. 3.
User's Guide Printing & “Loading Paper in the Rear Paper Feed” on page 27 & “List of Paper Type” on page 30 & “Menu Options for Printer Features” on page 72 Menu Options for the PostScript Printer Driver Open the print window on an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet.
User's Guide Printing Menu Options for Paper Feed All Pages From Select the paper source from which the paper is fed. First Page From/ Remaining From Selecting Auto Select selects the paper source that matches the Paper Setting on the printer automatically. You can also select the paper source for page. Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document.
User's Guide Printing wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote print, register your printer in the Epson Connect service. Related Information & “Printing Using a Network Service” on page 94 Connecting from Smart Device by Wi-Fi Direct You need to connect the smart device to the printer to print from the smart device. Wi-Fi Direct allows you to connect the printer directly to devices without an access point.
User's Guide Printing 4. Press the OK button. 5. Check the SSID and password displayed on the printer's control panel. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel to connect. Note: You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the printer's control panel using the smart device , and then go to Setup. 6. Enter the password displayed on the printer's control panel on the smart device. 7.
User's Guide Printing A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos and documents. E Displays the screen to make print settings such as paper size and paper type. F Displays the paper size.
User's Guide Printing Note: ❏ The printer may not be able to communicate with the smart device when there are obstacles such as metal between the printer's N-Mark and the smart device. ❏ Administrators may block this feature. In this case, smart devices only make a sound and do not start any applications even if you touch them to the printer's N-Mark. 3. Select the file you want to print in Epson iPrint. 4. On the preview screen with the Print icon, touch the smart device to the printer's N-Mark.
User's Guide Printing Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X or macOS. Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3.
User's Guide Replacing an Ink Supply Unit and Other Consumables Replacing an Ink Supply Unit and Other Consumables Checking the Status of the Remaining Ink and the Maintenance Box You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer. Note: You can continue printing while the ink low message is displayed. Replace the ink supply unit when required.
User's Guide Replacing an Ink Supply Unit and Other Consumables Ink Supply Unit Codes Epson recommends the use of genuine Epson ink supply units. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed. The following are the codes for genuine Epson ink supply units.
User's Guide Replacing an Ink Supply Unit and Other Consumables ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. ❏ Do not leave the printer with the ink supply unit removed; otherwise, ink remaining in the print head nozzles may dry out and you may not be able to print.
User's Guide Replacing an Ink Supply Unit and Other Consumables Replacing an Ink Supply Unit When a message is displayed prompting you to replace the ink supply unit, select How To and then view the animations displayed on the control panel to learn how to replace the ink supply unit. Related Information & “Ink Supply Unit Handling Precautions” on page 79 Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box.
User's Guide Replacing an Ink Supply Unit and Other Consumables Related Information & “Maintenance Box Handling Precautions” on page 81 82
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint or banding may appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. You can perform a nozzle check and head cleaning from the control panel or the computer. c Important: ❏ Do not open the front cover or turn off the printer during head cleaning.
User's Guide Maintaining the Printer 7. When cleaning is finished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely. Related Information & “Loading Paper in the Paper Cassette” on page 24 Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the paper cassette 1. 2. Access the printer driver window. 3. Click Nozzle Check on the Maintenance tab. 4. Follow the on-screen instructions.
User's Guide Maintaining the Printer 1. Load A4-size plain paper in the paper cassette 1. 2. Select Maintenance on the home screen. To select an item, move the focus to the item using the u d l r buttons, and then press the OK button. 3. Select Print Head Alignment. 4. Select one of the alignment menus. ❏ Ruled Line Alignment: Select this if vertical ruled lines appear misaligned. ❏ Horizontal Alignment: Select this if you see horizontal banding at regular intervals. 5.
User's Guide Maintaining the Printer Related Information & “Loading Paper in the Paper Cassette” on page 24 Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A4-size plain paper in the paper source that you want to clean. 2. Select Maintenance on the home screen.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
User's Guide Network Service and Software Information IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information & “Using Epson iPrint” on page 72 Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config. 1. Open the printer list on the computer.
User's Guide Network Service and Software Information Starting When you install E-Web Print, it is displayed in your browser. Click Print or Clip. Software Update Tools (EPSON Software Updater) EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Note: Windows Server operating systems are not supported. Installing Method Download EPSON Software Updater from the Epson website.
User's Guide Network Service and Software Information 2. Start EPSON Software Updater. The screenshot is an example on Windows. 3. For Windows, select your printer, and then click to check for the latest available applications. 4. Select the items you want to install or update, and then click the install button. c Important: Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction.
User's Guide Network Service and Software Information Installing a PostScript Printer Driver Installing a PostScript Printer Driver - Windows 1. Start the installation process from one of the following options. ❏ Use the software disc supplied with the printer. Insert the software disc into the computer, access the following folder path, and then run SETUP64.EXE (or SETUP.EXE). Driver\PostScript\WINX64 (or WINX86)\SETUP\SETUP64.EXE ( or SETUP.EXE) ❏ Use the website.
User's Guide Network Service and Software Information 3. Select your printer, and then click Add. Note: ❏ If your printer is not listed, check that it is correctly connected to the computer and that the printer is on. ❏ For a USB, IP, or Bonjour connection, set the optional paper cassette unit manually after adding the printer driver. Installing the Epson Universal Printer Driver (for Windows Only) The Epson universal printer driver is the universal PCL6 compatible print driver.
User's Guide Network Service and Software Information ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button and select Control Panel. 4. Open Uninstall a program (or Add or Remove Programs): ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008 Select Uninstall a program in Programs.
User's Guide Network Service and Software Information Note: If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer Error ❏ Remove any paper or protective material in the printer and the paper cassette. If the error message is still displayed after turning the power off and on again, contact Epson support. Turn on the printer again.
User's Guide Solving Problems Related Information & “Contacting Epson Support” on page 133 & “Software Update Tools (EPSON Software Updater)” on page 89 & “Installing the Latest Applications” on page 89 Checking the Printer Status - Windows 1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details. You can check the printer status, ink levels, and error status.
User's Guide Solving Problems ! Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. c Important: Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem.
User's Guide Solving Problems Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information & “Loading Paper in the Paper Cassette” on page 24 & “Loading Paper in the Rear Paper Feed” on page 27 Several Sheets of Paper are Fed at a Time ❏ Load one sheet of paper at a time. ❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is loaded in the printer before you reload the paper.
User's Guide Solving Problems Power Turns Off Automatically ❏ Select Settings > General Settings > Basic Settings > Power Off Settings, and then disable the Power Off If Inactive and Power Off If Disconnected settings. ❏ Select Settings > General Settings > Basic Settings, and then disable the Power Off Timer setting. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase. LCD Screen Gets Dark The printer is in sleep mode.
User's Guide Solving Problems Checking the Connection (Network) ❏ Select Settings > General Settings > Network Settings > Connection Check, and then print the network connection report. If the report shows that network connection has failed, check the network connection report and then contact your printer administrator. ❏ If the problem cannot be cleared, contact your printer administrator. Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed.
User's Guide Solving Problems Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.
User's Guide Solving Problems Checking the Printer Status from the Computer (Windows) Click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. If unnecessary data remains, select Cancel all documents from the Printer menu. ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
User's Guide Solving Problems ❏ Make sure the printer status is not Pause. menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the double-click the printer. If the printer is paused, click Resume (or Resume Printer). Cannot Print from an iPhone or iPad ❏ Connect the iPhone or iPad to the same network (SSID) as the printer. ❏ Enable Paper Setup Auto Display in the following menus.
User's Guide Solving Problems 5. Follow the on-screen instructions to print the patterns for print head alignment, and then align the print head. ❏ This pattern allows you to perform alignment if your printouts look blurry. Find and select the number for the most solid pattern. ❏ This pattern allows you to perform alignment if vertical ruled lines appear misaligned. Find and select the number for the pattern that has the least misaligned vertical line.
User's Guide Solving Problems Related Information & “Checking and Cleaning the Print Head” on page 83 Banding Appears The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information & “Checking and Cleaning the Print Head” on page 83 Colored Banding Appears at Intervals of Approximately 3.
User's Guide Solving Problems Blurry Prints, Vertical Banding, or Misalignment Align the print head using the Print Quality Adjustment feature. Related Information & “Adjusting the Print Quality” on page 103 Print Quality Does Not Improve Even After Aligning the Print Head During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
User's Guide Solving Problems ❏ Dry the printouts completely before filing or displaying them. When drying the printouts, avoid direct sun light, do not use a dryer, and do not touch the printed side of paper. ❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print on the printable side of the genuine Epson paper. Checking the print settings ❏ Select the appropriate paper type setting for the type of paper loaded in the printer.
User's Guide Solving Problems ❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed. In this case, enable the reduce scuff setting. If you enable this setting, print quality may decline or printing may slow down. ❏ Control panel Select Settings > General Settings > Printer Settings from the home screen, and then enable Thick Paper. ❏ Windows Click Extended Settings on the printer driver's Maintenance tab, and then select Thick Paper and Envelopes.
User's Guide Solving Problems Related Information & “Loading Paper in the Paper Cassette” on page 24 & “Loading Paper in the Rear Paper Feed” on page 27 & “Printable Area” on page 113 Printed Characters Are Incorrect or Garbled ❏ Connect the USB cable securely to the printer and the computer. ❏ If there are any paused print jobs, printed characters may be corrupted. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing.
User's Guide Solving Problems Related Information & “Uninstalling Applications” on page 92 & “Installing the Latest Applications” on page 89 Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases.
User's Guide Solving Problems Run Web Config, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and Preferences from the then add the printer again. PostScript Printer Driver Problems Note: The menu items and text on the printer driver vary depending on your computer's environment.
User's Guide Solving Problems Operation Sounds Are Loud If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed. ❏ Control panel Select on the home screen, and then enable Quiet Mode. ❏ Windows printer driver Enable Quiet Mode on the Main tab. ❏ Mac OS printer driver menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver).
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 1600 Weight of Paper * Plain Paper 64 to 90 g/m2(17 to 24lb) Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb) * Even when the paper thickness is within this range, the paper may not feed in the printer or print result may adversely affected depending on the paper property or quali
User's Guide Appendix Interface Specifications For Computer Hi-Speed USB Network Function List Network Functions and IPv4/IPv6 Functions Network Printing Network Scanning IPv4 ✓ - Standard TCP/IP (Windows) IPv4, IPv6 ✓ - WSD Printing (Windows) IPv4, IPv6 ✓ Windows Vista or later Bonjour Printing (Mac OS) IPv4, IPv6 ✓ - IPP Printing (Windows, Mac OS) IPv4, IPv6 ✓ - UPnP Printing IPv4 - Information appliance PictBridge Printing (Wi-Fi) IPv4 - Digital camera Epson Connect (Email
User's Guide Appendix Frequency Range 2.4 GHz Maximum Radio-Frequency Power Transmitted 20 dBm (EIRP) Coordination Modes Infrastructure, Wi-Fi Direct (Simple AP)*2 Wireless Securities*3 WEP (64/128bit), WPA2-PSK (AES)*4, WPA2-Enterprise (AES) *1 IEEE802.11n is only available for the HT20. *2 Not supported for IEEE 802.11b. *3 Wi-Fi Direct supports WPA2-PSK (AES) only. *4 Complies with WPA2 standards with support for WPA/WPA2 Personal. Ethernet Specifications Standards IEEE802.
User's Guide Appendix Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Google Cloud Print Dimensions Only the printer Dimensions Storage ❏ Width: 425 mm (16.7 in.) ❏ Depth*1: 535 mm (21.1 in.) ❏ Height: 357 mm (14.1in.) Printing ❏ Width: 425 mm (16.7 in.) ❏ Depth: 578 mm (22.8 in.) ❏ Height: 449 mm (17.7in.) Weight*2 Approx. 14.9 kg (32.8 lb) *1 With the output tray installed. *2 Without the ink supply unit and the power cord.
User's Guide Appendix Electrical Specifications Model 100 to 240 V Model 220 to 240 V Model Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 0.6 to 0.3 A 0.3 A Power Consumption (with USB Connection) Printing: Approx. 23 W (ISO/IEC24712) Printing: Approx. 23 W (ISO/IEC24712) Ready mode: Approx. 7 W Ready mode: Approx. 7 W Sleep mode: Approx. 1.1 W Sleep mode: Approx. 1.1 W Power off: Approx. 0.2 W Power off: Approx. 0.2 W Note: ❏ Check the label on the printer for its voltage.
User's Guide Appendix System Requirements ❏ Windows 10 (32-bit, 64-bit)/Windows 8.
User's Guide Appendix Font Name Family HP Equivalent URW Bookman Light, Demi, Light Italic, Demi Italic ITC Bookman URW Century Schoolbook Roman, Bold, Italic, Bold Italic New Century Schoolbook Nimbus Roman Medium, Bold, Italic, Bold Italic Times URW Chancery Medium Italic - ITC Zapf Chancery Italic Symbol - Symbol URW Dingbats - Wingdings Dingbats - ITC Zapf Dingbats Standard Symbol - SymbolPS Available Fonts for PCL (URW) Scalable Font Font Name Family HP Equivalent Symbol
User's Guide Appendix Font Name Family HP Equivalent Symbol Set for PCL5 Palladio Roman, Bold, Italic, Bold Italic Palatino 3 URW Gothic Book, Demi, Book Oblique, Demi Oblique ITC Avant Garde Gothic 3 URW Bookman Light, Demi, Light Italic, Demi Italic ITC Bookman 3 URW Century Schoolbook Roman, Bold, Italic, Bold Italic New Century Schoolbook 3 Nimbus Roman Medium, Bold, Italic, Bold Italic Times 3 URW Chancery Medium Italic - ITC Zapf Chancery Medium Italic 3 Symbol - Symbol
User's Guide Appendix List of Symbol Sets Your printer can access a variety of symbol sets. Many of these symbol sets differ only in the international characters specific to each language. When you are considering which font to use, you should also consider which symbol set to combine with the font. Note: Since most software handles fonts and symbols automatically, you will probably never need to adjust the printer's settings.
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Math-8 8M ✓ ✓ ✓ - - - ✓ ✓ - - - - - Roman-8 8U ✓ ✓ ✓ - - - - - ✓ - - - - WiE.
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Hebrew7 0H ✓ - - - - - ✓ - - - - - - 8859-8 ISO 7H ✓ - - - - - ✓ - - - - - - Hebrew8 8H ✓ - - - - - ✓ - - - - - - Pc862Heb 15H ✓ - - - - - ✓ - - - - - - PC-862, Hebrew 15Q ✓ - - - - - ✓ - - - - - - Arabic8 8V - - - - - - - ✓ - - - - - HPWARA 9V - - - - - - - ✓ - - - - - Pc864Ara 10V - - -
User's Guide Appendix Installing the Optional Paper Cassette Units ! Caution: ❏ Make sure you turn off the printer, unplug the power cord from the printer, and disconnect any cables before starting installation. Otherwise, the power cord may be damaged resulting in fire or electric shock. ❏ When lifting the printer, place your hands in the positions shown below. If you lift the printer holding other positions, the printer may fall or you may trap your fingers when placing the printer. 1.
User's Guide Appendix 6. Place the sticker indicating the cassette number. 7. Reconnect the power cord and any other cables, and then plug in the printer. 8. Turn on the printer by pressing the P button. 9. Pull out and reinsert the optional paper cassette unit to check that the optional paper cassette unit is displayed on the Paper Setting screen.
User's Guide Appendix ❏ Windows 7/Windows Server 2008 R2 Click the start button, and select Control Panel > View devices and printers in Hardware and Sound. Right-click on your printer, select Printer properties, and then click the Optional Settings tab. ❏ Windows Vista/Windows Server 2008 Click the start button, and then select Control Panel > Printers in Hardware and Sound. Right-click on your printer, select Property, and then click Optional Settings.
User's Guide Appendix harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.
User's Guide Appendix Copying of the following items is prohibited by law: ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage ❏ Government-issued revenue stamps, and securities issued according to legal procedure Exercise caution when copying the following items: ❏ Private marketable securities (stock certificates, negotiable notes, checks, et
User's Guide Appendix c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink supply units installed. Removing the ink supply units can dry out the print head and may prevent the printer from printing. 1. Turn off the printer by pressing the P button. 2. Make sure the power light turns off, and then unplug the power cord. c Important: Unplug the power cord when the power light is off.
User's Guide Appendix 7. Close the printer cover. 8. Uninstall the optional paper cassette if it is installed.
User's Guide Appendix 9. Prepare to pack the printer as shown below. 10. Remove the output tray from the printer. 11. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
User's Guide Appendix ❏ Arcfour This code illustrates a sample implementation of the Arcfour algorithm. Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that this copyright notice and disclaimer are retained.
User's Guide Appendix Epson support will be able to help you much more quickly if you give them the following information: ❏ Product serial number (The serial number label is usually on the back of the product.) ❏ Product model ❏ Product software version (Click About, Version Info, or a similar button in the product software.
User's Guide Appendix Internet URL http://www.epson.com.au Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (email). Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice.
User's Guide Appendix Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.
