User's Guide NPD5933-01 EN
User's Guide Contents Contents Inserting and Removing an External USB Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Accessing an External USB Device From a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Using an Email Server. . . . . . . . . . . . . . . . . . . . . . 40 Configuring Mail Server. . . . . . . . . . . . . . . . . . . 40 Email Server Setting Items. . . . . . . . . . . . . . . . . 41 Checking an Email Server Connection. . . . . . . .
User's Guide Contents Adjusting the Print Tone. . . . . . . . . . . . . . . . . . .74 Printing to Emphasize Thin Lines. . . . . . . . . . . . 75 Printing to Enhance Light Text and Lines. . . . . . 75 Printing Clear Bar Codes. . . . . . . . . . . . . . . . . . 75 Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . 76 Menu Options for the Printer Driver. . . . . . . . . . 76 Printing from the PostScript Printer Driver on Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Sending Documents Created Using an Application (Mac OS). . . . . . . . . . . . . . . . . . . .159 Receiving Faxes on a Computer. . . . . . . . . . . . . . .160 Saving Incoming Faxes on a Computer. . . . . . . 161 Canceling the Feature that Saves Incoming Faxes to the Computer. . . . . . . . . . . . . . . . . . . 161 Checking for New Faxes (Windows). . . . . . . . . 161 Checking for New Faxes (Mac OS). . . . . . . . . . 162 Application for Scanning Documents and Images (Epson Scan 2).
User's Guide Contents Checking the Connection (USB). . . . . . . . . . . . 198 Checking the Connection (Network). . . . . . . . .199 Checking the Software and Data. . . . . . . . . . . . 199 Checking the Printer Status from the Computer (Windows). . . . . . . . . . . . . . . . . . . .201 Checking the Printer Status from the Computer (Mac OS). . . . . . . . . . . . . . . . . . . . .202 Cannot Print from an iPhone or iPad. . . . . . . . . . 202 Printout Problems. . . . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Memory Device Is not Recognized. . . . . . . . . . 227 Cannot Save Data to a Memory Device. . . . . . . 227 Forgot Your Password. . . . . . . . . . . . . . . . . . . .228 Application Is Blocked by a Firewall (for Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 228 "×" Is Displayed on the Photo Selection Screen. .228 Appendix Technical Specifications. . . . . . . . . . . . . . . . . . . . 229 Printer Specifications. . . . . . . . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Important Safety Instructions (paper manual) Provides you with instructions to ensure the safe use of this printer. ❏ Start Here (paper manual) Provides you with information on setting up the printer and installing the software.
User's Guide About This Manual Searching by keyword Click Edit > Advanced Search. Enter the keyword (text) for information you want to find in the search window, and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page. Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
User's Guide About This Manual Marks and Symbols ! Caution: Instructions that must be followed carefully to avoid bodily injury. c Important: Instructions that must be observed to avoid damage to your equipment. Note: Provides complementary and reference information. & Related Information Links to related sections. Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra.
User's Guide About This Manual ❏ Microsoft Windows Server 2008 R2 operating system ® ® ® ® ❏ Microsoft Windows Server 2003 R2 operating system ® ® ❏ Microsoft Windows Server 2003 operating system ® ® ❏ Microsoft Windows Server 2008 operating system Mac OS In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions ❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port. ❏ If ink gets on your skin, wash the area thoroughly with soap and water. ❏ If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately. ❏ If ink gets into your mouth, see a doctor right away.
User's Guide Important Instructions Advisories and Warnings for Using the Printer ❏ Do not insert objects through the slots in the printer. ❏ Do not put your hand inside the printer during printing. ❏ Do not touch the white flat cable inside the printer. ❏ Do not use aerosol products that contain flammable gases inside or around the printer. Doing so may cause fire. ❏ Do not move the print head by hand; otherwise, you may damage the printer.
User's Guide Important Instructions ❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause performance to deteriorate. Protecting Your Personal Information When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting the menus on the control panel as described below.
User's Guide Printer Basics Printer Basics Part Names and Functions A ADF (Automatic Document Feeder) cover (F) Open when removing jammed originals in the ADF. B ADF edge guides Feeds originals straight into the printer. Slide to the edges of the originals. C ADF input tray Feeds originals automatically. D ADF output tray Holds originals ejected from the ADF. E Paper cassette 1 or Paper cassette (C1) Loads paper. F Paper cassette 2 (C2) Optional paper cassette unit. Loads paper.
User's Guide Printer Basics A Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. B Paper support Supports loaded paper. C Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed. D Rear paper feed (B) Loads paper. E Output tray Holds the ejected paper. F Edge guides Feeds the paper straight into the printer. Slide to the edges of the paper. G Paper cassette Loads paper.
User's Guide Printer Basics A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C Control panel Operates the printer. You can change the angle of the control panel. D External interface USB port Connects memory devices.
User's Guide Printer Basics A Scanner unit (J) Scans placed originals. Open when removing jammed paper inside the printer. B Print head Fires ink. C Ink supply unit tray Sets an ink supply unit. D Front cover (A) Open when replacing ink supply unit. E Front cover lock Locks the front cover.
User's Guide Printer Basics A LAN port Connects a LAN cable. B USB port Connects a USB cable. C Service USB port USB port for future use. Do not remove the sticker. D LINE port Connects a phone line. E EXT. port Connects external phone devices. F AC inlet Connects the power cord. G Rear Cover (D) Open when removing jammed paper. H Rear Cover (E) Open when removing jammed paper. I Maintenance box cover (H) Open when replacing the maintenance box.
User's Guide Printer Basics I Pauses the current printing job and allows you to interrupt another job. However, you cannot interrupt a new job from the computer. Press this button again to restart a paused job. J Resets the current settings to user default settings. If user default settings have not been made, resets to the factory default. K Displays the Paper Setting screen. You can select the paper size and paper type settings for each paper source. L Displays the Job/Status menu.
User's Guide Printer Basics Icons displayed in the LCD Screen The following icons are displayed on the LCD screen depending on the printer's status. Displays the Printer Status screen. You can check the approximate ink levels and the approximate service life of the maintenance box. Indicates the network connection status. Select the icon to check and change the current settings. This is the shortcut for the following menu.
User's Guide Printer Basics Indicates that there is data that has not yet been read, printed, or saved. The number displayed indicates the number of data items. Related Information & “Network Settings” on page 53 & “Sound:” on page 47 Touch Screen Operations The touchscreen is compatible with the following operations. Tap Press or select the items or the icons. Flick Scroll the screen swiftly. Slide Hold and move the items around.
User's Guide Printer Basics Note: Available icons vary depending on the setting item. A Indicates the character count. B Moves the cursor to the input position. C Switches between upper case and lower case or numbers and symbols. D Switches the character type. : You can enter numbers and symbols. : You can enter letters. E Switches the character type. You can enter alphanumerics and special characters such as umlauts and accents.
User's Guide Printer Basics Related Information & “Error Code on the Status Menu” on page 188 Viewing Animations You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD screen. ❏ Tap on the right of the LCD screen: Displays the help screen. Tap How To and select the items that you want to view. ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
User's Guide Preparing the Printer Preparing the Printer Loading Papers Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Note: Genuine Epson paper is not available when printing with the Epson universal printer driver.
User's Guide Preparing the Printer Media Name Size Loading Capacity (Sheets or Envelopes) Paper Cassette 1 Plain paper, Copy paper Letterhead Recycled paper Color paper Preprinted paper High quality plain paper Paper Cassette 2 Letter, A4, Executive*3, B5, A5, SP1 (210×270 mm)*3, 16K (195×270 mm) Up to the line indicated by the Legal, 8.
User's Guide Preparing the Printer Media Name Thick paper (91 to 160 g/m2) Size Loading Capacity (Sheets or Envelopes) Paper Cassette 1 Paper Cassette 2 Rear Paper Feed Letter, A4, Executive*3 , B5, A5, SP1 (210×270 mm)*3, 16K (195×270 mm) 90 250 30 Legal, 8.
User's Guide Preparing the Printer *3 Only printing from computer is available. *4 You can load up to 5 sheets for paper with one side already printed. Related Information & “Part Names and Functions” on page 15 Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
User's Guide Preparing the Printer 1. Check that the printer is not operating, and then pull out the paper cassette. 2. Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper size you want to use.
User's Guide Preparing the Printer Note: When using paper larger than A4 size, extend the paper cassette. 3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper. c Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the indicated by the symbol inside the edge guide. For thick paper, do not load above the line symbol inside the edge guide. 4.
User's Guide Preparing the Printer Related Information & “Paper Handling Precautions” on page 28 & “Available Paper and Capacities” on page 25 & “List of Paper Type” on page 34 & “Loading Envelopes and Precautions” on page 33 Loading Paper in the Rear Paper Feed 1. Open the feeder guard and pull out the paper support. 2. Slide the edge guides. 3. Load paper at the center of the rear paper feed with the printable side facing up.
User's Guide Preparing the Printer c Important: ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide. ❏ Load paper short edge first. However, when you have set the long edge as the width of the user defined size, load paper long edge first. Pre-punched paper Note: You can use pre-punched paper under the following conditions.
User's Guide Preparing the Printer 6. Slide out the output tray when loading paper longer than A4 size. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
User's Guide Preparing the Printer ❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are puffed up with air, press them down to flatten them before loading. ❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the printout. ❏ Do not use envelopes with adhesive surfaces on the flaps or window envelopes. ❏ Avoid using envelopes that are too thin, as they may curl during printing.
User's Guide Preparing the Printer Media Name Media Type Control Panel Printer Driver PostScript Printer Driver Epson Universal Printer Driver Matte Epson Matte Epson Matte - Epson Photo Quality Ink Jet Paper Matte Epson Matte Epson Matte - Thick paper Thick paper1 Thick-Paper1 Thick-Paper1 Thick-Paper1 Thick paper2 Thick-Paper2 Thick-Paper2 Thick-Paper2 Epson Matte PaperHeavyweight Epson Double-Sided Matte Paper (91 to 160 g/m2) Thick paper (161 to 256 g/m2) Placing Originals Plac
User's Guide Preparing the Printer ❏ Originals that are cut irregularly or not right angled ❏ Originals that are bound ❏ OHPs, thermal transfer paper, or carbon backs Placing Originals on the ADF 1. Align the edges of the originals. 2. Slide the ADF edge guide. 3. Place the originals in the center of the ADF, facing up.
User's Guide Preparing the Printer c Important: ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Do not add originals while scanning. 4. Slide the ADF edge guide to the edge of the originals. Related Information & “Available Originals for the ADF” on page 35 Placing Originals on the ADF for 2-up Copying Place the originals in the direction shown in the illustration, and then select the orientation setting.
User's Guide Preparing the Printer ❏ Landscape originals: Select Up Direction on the control panel as described below. Copy > Advanced > Orientation (Original) > Up Direction Place the originals on the ADF in the direction of the arrow. ❏ Portrait originals: Select Left Direction on the control panel as described below. Copy > Advanced > Orientation (Original) > Left Direction Place the originals on the ADF in the direction of the arrow.
User's Guide Preparing the Printer 3. Place the original face-down and slide it to the corner mark. Note: ❏ A range of 1.5 mm from the top edge and left edge of the scanner glass is not scanned. ❏ When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 4. Close the cover gently. c Important: Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged. 5. Remove the originals after scanning.
User's Guide Preparing the Printer Related Information & “External USB Device Specifications” on page 233 & “Accessing an External USB Device From a Computer” on page 40 Accessing an External USB Device From a Computer You can write or read data on an external USB device such as a USB flash drive that has been inserted in the printer from a computer.
User's Guide Preparing the Printer ❏ The email server information, such as the documents from your service provider that you used to setup the email on your computer. Note: If you use a free email service, such as Internet email, search the Internet to get the email server information you need. 1. Select Settings on the home screen. 2. Select General Settings > Network Settings > Advanced. 3. Select Email Server > Server Settings. 4.
User's Guide Preparing the Printer Items Explanations Sender's Address Specify the email address that the printer uses to send emails. You can specify the existing email address. To make it clear that the email is being sent from the printer, you can acquire an address specifically for the printer and enter it here. SMTP Server Address Enter the server address of the server that sends the email (SMTP server).
User's Guide Preparing the Printer Messages POP3 server communication error. Check the following. - Network Settings Explanation This message appears when ❏ The printer is not connected to a network ❏ POP3 server is down ❏ Network connection is disconnected while communicating ❏ Received incomplete data An error occurred while connecting to SMTP server. Check the followings.
User's Guide Preparing the Printer Messages Explanation Sender's Email Address is incorrect. Change to the email address for your email service. This message appears when the specified sender’s Email address is wrong. Cannot access the printer until processing is complete. This message appears when the printer is busy. Managing Contacts Registering a contacts list allows you to easily enter destinations.
User's Guide Preparing the Printer Registering or Editing Grouped Contacts Adding contacts to a group allows you to send a fax or send a scanned image by an email to multiple destinations at the same time. 1. Select Settings on the home screen. 2. Select Contacts Manager, and then select Register/Delete. 3. Do one of the following. ❏ To register a new group, select Add Entry, and then select Add Group. ❏ To edit a group, select the target group, and then select Edit.
User's Guide Preparing the Printer 4. Select Edit. Note: To edit the order of the contacts, select Sort. 5. Select frequently used contacts that you want to register, and then select OK. Note: ❏ To deselect a contact, tap it again. ❏ You can search for addresses from the contacts list. Enter the search keyword into the box on the top of the screen. 6. Select Close. Register Contacts on a Computer Using Web Config, you can create a contact list on your computer and import it to the printer.
User's Guide Preparing the Printer : Delete the registered preset. Add /Remove: Add or clear the registered preset to the home screen as a short-cut icon. Use This Setting: Load the registered preset. Menu Options for Settings Select Settings on the home screen of the printer to make various settings. Menu Options for General Settings Select the menus on the control panel as described below. Settings > General Settings Basic Settings Select the menus on the control panel as described below.
User's Guide Preparing the Printer ❏ Power Off If Disconnected Select this setting to turn the printer off after 30 minutes when all network ports including the LINE port are disconnected. This feature may not be available depending on your region. Date/Time Settings: ❏ Date/Time Enter the current date and time. ❏ Daylight Saving Time Select the summer time setting that applies to your area. ❏ Time Difference Enter the time difference between your local time and UTC (Coordinated Universal Time).
User's Guide Preparing the Printer Printer Settings Select the menus on the control panel as described below. Settings > General Settings > Printer Settings You cannot change settings that have been locked by your administrator. Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper sources. Rear Paper Feed Priority: Select On to give printing priority to paper loaded in the rear paper feed.
User's Guide Preparing the Printer Top Offset in Back: Adjust the top margin for the back of the page when performing 2-sided printing. Left Offset in Back: Adjust the left margin for the back of the page when performing 2-sided printing. Check Paper Width: Select On to check the paper width before printing. This prevents printing beyond the edges of the paper when the paper size setting is incorrect, but this may lower the print speed. Skip Blank Page: Skips blank pages in the print data automatically.
User's Guide Preparing the Printer PCL Menu: ❏ Font Source Resident Select to use a font preinstalled on the printer. Download Select to use a font you have downloaded. ❏ Font Number Select the default font number for the default font source. The available number varies depending on the settings you made. ❏ Pitch Set the default font pitch if the font is scalable and of fixed-pitch. You can select from 0.44 to 99.99 cpi (characters per inch), in 0.01 increments.
User's Guide Preparing the Printer ❏ PDF Page Size Select the paper size when printing a PDF file. If Auto is selected, the paper size is determined based on the size of the first page. Auto Error Solver: Select an action to perform when a 2-sided printing error or a memory full error occurs. ❏ On Displays a warning and prints in single-sided mode when a 2-sided printing error occurs, or prints only what the printer could process when a memory full error occurs.
User's Guide Preparing the Printer Related Information & “Loading Papers” on page 25 & “Printing JPEG Files from a Memory Device” on page 91 & “Printing PDF or TIFF Files from a Memory Device” on page 91 Network Settings Select the menus on the control panel as described below. Settings > General Settings > Network Settings You cannot change settings that have been locked by your administrator. Wi-Fi Setup: Set up or change wireless network settings.
User's Guide Preparing the Printer ❏ Redirect HTTP to HTTPS ❏ Disable IPsec/IP Filtering ❏ Disable IEEE802.1X Web Service Settings Select the menus on the control panel as described below. Settings > General Settings > Web Service Settings You cannot change settings that have been locked by your administrator. Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions.
User's Guide Preparing the Printer Scan Settings Select the menu on the control panel as described below. Settings > General Settings > Scan Settings See Related Information below. Related Information & “Scanning to a Network Folder or FTP Server” on page 110 & “Scanning to a Memory Device” on page 119 & “Scanning to the Cloud” on page 121 System Administration Select the menu on the control panel as described below. Settings > General Settings > System Administration Administrators use this feature.
User's Guide Preparing the Printer Print Quality Adjustment: Select this feature if there are any problems with your print outs. You can check for clogged nozzles and clean the print head if necessary, and then adjust some parameters to improve print quality. Print Head Nozzle Check: Select this feature to check if the print head nozzles are clogged. The printer prints a nozzle check pattern. Print Head Cleaning: Select this feature to clean clogged nozzles in the print head.
User's Guide Preparing the Printer Menu Options for Printer Status/Print Select the menus on the control panel as described below. Settings > Printer Status/Print Print Status Sheet: Configuration Status Sheet: Print information sheets showing the current printer status and settings. Supply Status Sheet: Print information sheets showing the status of consumables. Usage History Sheet: Print information sheets showing the usage history of the printer.
User's Guide Preparing the Printer Menu Options for User Settings Select the menus on the control panel as described below. Settings > User Settings You cannot change settings that have been locked by your administrator. You can change the default settings of the following menus. ❏ Scan to Network Folder/FTP ❏ Scan to Email ❏ Scan to Memory Device ❏ Scan to Cloud ❏ Copy Settings ❏ Fax Menu Options for Authentication Device Status Select the menus on the control panel as described below.
User's Guide Preparing the Printer 3. Do one of the following. ❏ Select Sleep Timer or Power Off Settings > Power Off If Inactive or Power Off If Disconnected, and then make settings. ❏ Select Sleep Timer or Power Off Timer, and then make settings. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.
User's Guide Printing Printing Printing from the Printer Driver on Windows If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance. Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications.
User's Guide Printing 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏ You can also see the online help for explanations of the setting items. Right-clicking an item displays Help.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ You can use automatic and manual 2-sided printing. During manual 2-sided printing, flip the paper over to print on the other side when the printer has finished printing the first side. ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
User's Guide Printing 3. Click Print. For manual 2-sided printing, when the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information & “Printing Basics” on page 60 & “Main Tab” on page 76 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting.
User's Guide Printing Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order. Print Settings On the printer driver's Main tab, select Reverse Order. Related Information & “Printing Basics” on page 60 & “Main Tab” on page 76 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.
User's Guide Printing Related Information & “Printing Basics” on page 60 & “More Options Tab” on page 77 Printing One Image on Multiple Sheets for Enlargement (Creating a Poster) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting.
User's Guide Printing The actual guides are printed in monochrome, but for this explanation they are shown as blue and red lines. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.
User's Guide Printing Related Information & “Printing Basics” on page 60 & “More Options Tab” on page 77 Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.
User's Guide Printing Printing Password-Protected Files Yon can set a password for a print job so that it starts printing only after entering the password on the printer's control panel. Print Settings On the printer driver's More Options tab, select Confidential Job, and then enter a password. To print the job, select Confidential Job on the home screen of the printer's control panel. Select the job you want to print, and then enter the password.
User's Guide Printing When you select a print job added to Print Project in the Job Arranger Lite window, you can edit the page layout. Click Print from the File menu to start printing. Note: If you close the Job Arranger Lite window before adding all the print data to the Print Project, the print job you are currently working on is canceled. Click Save from the File menu to save the current job. The extension of the saved files is "ecl".
User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Tone Correction setting. Select Emphasize Thin Lines. Related Information & “Printing Basics” on page 60 & “More Options Tab” on page 77 Printing to Enhance Light Text and Lines You can enhance light letters and lines to make them more visible, or to sharpen images.
User's Guide Printing You can use this feature under the following conditions. ❏ Paper: Plain paper, Copy paper, Letterhead, Recycled paper, Colored paper, Preprinted paper, High quality plain paper, Thick paper, or Envelope ❏ Quality: Standard Note: Deblurring may not always be possible depending on the circumstances. Print Settings On the printer driver's Maintenance tab, click Extended Settings, and then select Barcode mode.
User's Guide Printing Document Size Select the paper size on which you want to print. If you select User-Defined, enter the paper width and height. Orientation Select the orientation you want to use to print. Paper Type Select the type of paper on which you print. Quality Select the pint quality you want to use for printing. Available settings depend on the paper type you select. 2-Sided Printing Allows you to perform 2-sided printing.
User's Guide Printing Tone Correction Automatic Adjusts the tone of images automatically. Custom Allows you to perform manual tone correction. Click Advanced for further settings. Image Options Enables print quality options such as Emphasize Text. You can also thicken thin lines to make them visible on the printouts. Watermark Features Allows you to make settings for anti-copy patterns or watermarks. Confidential Job Password-protect confidential documents when printing.
User's Guide Printing Printing from the PostScript Printer Driver on Windows A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description Language. 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Print Setup from the File menu 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary.
User's Guide Printing & “Paper/Quality Tab” on page 80 & “Layout Tab” on page 80 Menu Options for the PostScript Printer Driver Open the print window on an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Paper/Quality Tab Tray Selection Paper Source Select the paper source from which the paper is fed. Select Automatically Select to automatically select the paper source selected in the Paper Setting on the printer.
User's Guide Printing Advanced Options Paper/Output Graphic Document Options Paper Size Select the paper size on which you want to print. Copies Set the number of copies you want to print. Print Quality Select the pint quality you want to use for printing. Scaling Allows you to reduce or enlarge the document. TrueType Font Sets the font substitute to TrueType Font. Advanced Printing Features Allows you to make detailed settings for printing features.
User's Guide Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the Select System Preferences from the printer, and then add the printer again. See the following to add a printer. http://epson.sn 5. Change the settings as necessary. See the menu options for the printer driver for details. 6.
User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information & “Available Paper and Capacities” on page 25 Print Settings Select Two-sided Printing Settings from the pop-up menu.
User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. Related Information & “Printing Basics” on page 81 & “Menu Options for Layout” on page 86 Printing and Stacking in Page Order (Reverse Order Printing) You can print from the last page so that the documents are stacked in page order.
User's Guide Printing & “Menu Options for Paper Handling” on page 86 Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings When printing to fit to the paper size, select Paper Handling from the pop-up menu, and then select Scale to fit paper size. Select the paper size you loaded in the printer in Destination Paper Size.
User's Guide Printing Canceling Click the printer icon in the Dock. Select the job you want to cancel, and then do one of the following. ❏ OS X Mountain Lion or later Click next to the progress meter. ❏ Mac OS X v10.6.8 to v10.7.x Click Delete. Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected.
User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed. If the printer has only one paper source, this item is not displayed. Selecting Auto Select selects the paper source that matches the Paper Setting on the printer automatically.
User's Guide Printing ❏ Lower Cassette: Add the optional paper cassette units to the paper source. Printing from the PostScript Printer Driver on Mac OS A PostScript Printer Driver is a driver that outputs printing commands to a printer using a PostScript Page Description Language. 1. Open the file you want to print. Load paper in the printer if it has not already been loaded. 2. Select Print or Print Setup from the File menu. If necessary, click Show Details or d to expand the print window. 3.
User's Guide Printing & “Loading Paper in the Rear Paper Feed” on page 31 & “List of Paper Type” on page 34 & “Menu Options for Printer Features” on page 90 Menu Options for the PostScript Printer Driver Open the print window on an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected. Menu Options for Layout Pages per Sheet Select the number of pages to be printed on one sheet.
User's Guide Printing Menu Options for Paper Feed All Pages From Select the paper source from which the paper is fed. First Page From/ Remaining From Selecting Auto Select selects the paper source that matches the Paper Setting on the printer automatically. You can also select the paper source for page. Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document.
User's Guide Printing Printing JPEG Files from a Memory Device Note: If you have more than 999 images on your memory device, images are automatically divided into groups and the group selection screen is displayed. Images are sorted by the date they were taken. 1. Connect the memory device to the printer's external interface USB port. 2. Select Memory Device on the home screen. 3. Select JPEG. The images on the memory device are displayed as thumbnails.
User's Guide Printing 5. Set the paper source that you want to use on the Basic Settings tab. 6. Set the other items on the Advanced tab as necessary. For more information on detailed settings, see the menus for Memory Device. 7. Enter the number of copies. 8. Tap x to start printing. 9. Remove the memory device from the printer.
User's Guide Printing ❏ Fix Red-Eye Select On to automatically fix the red-eye effect in photos. Corrections are not applied to the original file, only to the printouts. Depending on the type of photo, parts of the image other than the eyes may be corrected. PDF Settings You can make print settings for PDF format files on your memory devices. (Display order) : Select a sort setting to display the files on the LCD screen.
User's Guide Printing ❏ Print Order Select the order for printing multi-page TIFF files. ❏ Date Select the format of the date the photo was taken or saved. The date is not printed for some layouts. Printing from Smart Devices Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet.
User's Guide Printing 5. Check the SSID and password displayed on the printer's control panel. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel to connect. Note: You can check the connection method on the Web site. To access the Web site, scan the QR code displayed on the printer's control panel using the smart device , and then go to Setup. 6. Enter the password displayed on the printer's control panel on the smart device. 7.
User's Guide Printing A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Select what you want to print such as photos and documents. E Displays the screen to make print settings such as paper size and paper type. F Displays the paper size.
User's Guide Printing Note: ❏ The printer may not be able to communicate with the smart device when there are obstacles such as metal between the printer's N-Mark and the smart device. ❏ Administrators may block this feature. In this case, smart devices only make a sound and do not start any applications even if you touch them to the printer's N-Mark. 3. Select the file you want to print in Epson iPrint. 4. On the preview screen with the Print icon, touch the smart device to the printer's N-Mark.
User's Guide Printing Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X or macOS. Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3.
User's Guide Copying Copying Copying Basics This section explains the steps for basic copying. 1. Place the originals. If you want to copy multiple originals or make 2-sided copies, place all of the originals on the ADF. 2. Select Copy on the home screen. 3. Check the settings in Basic Settings tab. Select the setting item to change it as necessary. Note: ❏ If you select Advanced tab, you can make settings such as Original Type or Finishing.
User's Guide Copying Related Information & “Copying Basics” on page 99 Copying Multiple Originals onto One Sheet You can copy two or four originals onto a single sheet of paper. 1. Select Copy on the home screen. 2. Select Multi-Page, and then select 2-up or 4-up. You can also specify the layout order and orientation of the original. 3. Tap x. Related Information & “Copying Basics” on page 99 Basic Menu Options for Copying Note: The items may not be available depending on other settings you made.
User's Guide Copying ❏ Auto Fit Page Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped. ❏ Actual Size Copies at 100 % magnification. ❏ A4→A5 and others Automatically enlarges or reduces the original to fit a specific paper size.
User's Guide Copying ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original. ❏ 4-up Copies four single-sided originals onto a single sheet in 4-up layout. Select the layout order and the orientation of your original. Advanced Menu Options for Copying Note: The items may not be available depending on other settings you made. Original Type: Select the type of your original.
User's Guide Copying ❏ Remove Background Adjust the density of the background color. Select + to make it bright (white) and select - to make it dark (black). Remove Shadow: Removes shadows that appear around copies when copying thick paper or that appear in the center of copies when copying a booklet. Remove Punch Holes: Removes the binding holes when copying. ID Card Copy: Scans both sides of an ID card and copies onto one side of paper.
User's Guide Scanning Scanning Scanning Using the Control Panel You can send scanned images from the printer's control panel to the following destinations. Network Folder/FTP You can save the scanned image to a folder on a network. You can specify a shared folder on the computer, created using SMB protocols, or a folder on an FTP sever. Before scanning, you need to set a shared folder or FTP server.
User's Guide Scanning Note: ❏ The scanner and the computer should be connected to the same network. Contact your administrator for the network settings. ❏ If you want to save scanned images to an FTP server, contact the FTP server administrator to confirm the server information. Prepare the following to save scanned images to a shared folder.
User's Guide Scanning Related Information & “Preparation 2: Create a Shared Folder on the Computer” on page 106 Create a folder on the computer, and then set the folder to be shared on the network. Preparation 2: Create a Shared Folder on the Computer Create a folder on the computer, and then set the folder to be shared on the network. The following procedure is for when a password is set on the computer.
User's Guide Scanning 10. Right-click the created folder, and then select Properties. Grant change access permission to share access permissions for the user account. This is applied when the user accesses the folder over a network. 11. Select the Sharing tab on the Properties window. 12. Click Advanced Sharing on the Sharing tab. 13. On the Advanced Sharing window, enable Share this folder, and then click Permissions. 14.
User's Guide Scanning Note: Follow the steps below to check the user name. ❏ Windows 10: Right-click the start button or press and hold it, and then select Control Panel > User Account. ❏ Windows 8.1/Windows 8: Select Desktop > Settings > Control Panel > User Account. ❏ Windows 7: Select Start > Control Panel > User Account. 26. On the Permissions window, confirm that the user name is displayed in Group or user names, allow Modify for the name, click Apply, and then click OK. 27.
User's Guide Scanning 1. Select Settings from the home screen. 2. Select Contacts Manager, and then select Register/Delete. 3. Select Add Entry, and then select Add Contact. 4. Select Network Folder/FTP. 5. Make the necessary information. ❏ Registry Number: Set a registration number for the address. ❏ Name: Enter a Name to display in the contacts list. ❏ Index Word: Enter the index word used when searching for the contacts list. ❏ Communication Mode: Select SMB.
User's Guide Scanning 6. Click Contacts. 7. Select a number that has not been used, and then click Edit. 8. Enter necessary information, and then click Apply. ❏ Name: Enter a name to display in the contacts list. ❏ Index Word: Enter the index word used when searching in the contacts list. ❏ Type: Select Network Folder (SMB). ❏ Assign to Frequent Use: Set the address as a frequently used address. The group will be displayed on the top screen when specifying the address.
User's Guide Scanning ❏ To select from the contacts list: Select Contacts, select a contact, and then select Close. You can search for a folder from the contacts list. Enter the search keyword into the box at the top of the screen. Note: You can print the history of the folder in which documents are saved, by selecting 5. . Select Scan Settings, and then check settings such as the save format, and change them if necessary. Note: to save your settings as a preset. Select 6. Tap x.
User's Guide Scanning Color Mode: Select whether to scan in color or in monochrome. File Format: Select the format in which to save the scanned image. ❏ Compression Ratio Select how much to compress the scanned image. ❏ PDF Settings When you have selected PDF as the save format setting, use these settings to protect PDF files. To create a PDF file that requires a password when opening, set Document Open Password.
User's Guide Scanning ❏ Erasing Position Select the position to remove the punch holes. ❏ Orientation (Original) Select the orientation of the original. File Name: ❏ Filename Prefix Enter a prefix for the name of the images in alphanumeric characters and symbols. ❏ Add Date Add the date to the file name. ❏ Add Time Add the time to the file name. Scanning to an Email You can send scanned image files by email directly from the printer through a pre-configured email server.
User's Guide Scanning Note: ❏ The number of recipients you selected is displayed on the right of the screen. You can send emails to up to 10 addresses and groups. If groups is included in recipients, you can select up to 200 individual addresses in total, taking addresses in the groups into account. ❏ Select the address box at the top of the screen to display the list of selected addresses. ❏ Select 5. to display or print the sending history, or change the email server settings.
User's Guide Scanning Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original) Select the orientation of the original. Original Type: Select the type of your original. Density: Select the contrast of the scanned image. Remove Shadow: Remove the shadows of the original that appear in the scanned image.
User's Guide Scanning Scanning Using the Settings Registered on the Computer (Document Capture Pro) You can register a series of operations as a job using Document Capture Pro. Registered jobs can be performed from the printer's control panel. If you create the job to save the scanned image to the computer, you can perform the job from the printer and save the scanned image to the computer. Note: Operations may vary depending on the operating system and the software version.
User's Guide Scanning Creating and Registering a Job (Mac OS) Note: Operations may vary depending on the operating system and the software version. See the software help for details on using the features. 1. Start Document Capture. 2. Click the icon on the main window. The Job List window is displayed. 3. Click the + icon. The Job Settings window is displayed. 4. Make the job settings on the Job Settings window. ❏ Job Name: Enter the name of the job to register.
User's Guide Scanning 2. Select General Settings > Scan Settings > Document Capture Pro. 3. Select the operation mode. ❏ Client Mode: Select this if Document Capture Pro is installed on Windows or Mac OS. ❏ Server Mode: Select this if Document Capture Pro is installed on a Windows Server. Next, enter the server address. 4. If you have changed the operation mode, check that the settings are correct, and then select OK.
User's Guide Scanning Scanning to a Memory Device You can save the scanned image to a memory device. 1. Insert a memory device into the printer's external interface USB port. 2. Place the originals. Note: If you want to scan multiple originals or make 2-sided scans, place all of the originals in the ADF. 3. Select Scan on the home screen. 4. Select Memory Device. 5. Set items on Basic Settings such as the save format. 6. Select Advanced, and then check settings, and change them if necessary.
User's Guide Scanning 2-Sided: Scan both sides of the original. ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original) Select the orientation of the original. Original Type: Select the type of your original.
User's Guide Scanning ❏ Add Time Add the time to the file name. Scanning to the Cloud You can send scanned images to cloud services. Before using this feature, make settings using Epson Connect. See the following Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only) 1. Make sure that you have made settings using Epson Connect. 2. Place the originals.
User's Guide Scanning ❏ Orientation (Original) Select the orientation of the original. ❏ Binding(Original) Select the binding direction of the original. Scan Area: Select the scan area. To crop the white space around the text or image when scanning, select Auto Cropping. To scan at the maximum area of the scanner glass, select Max Area. ❏ Orientation (Original) Select the orientation of the original.
User's Guide Scanning 1. Place the originals. Note: If you want to scan multiple originals, place all of the originals on the ADF. 2. Select Scan on the home screen. 3. Select Computer (WSD). 4. Select a computer. 5. Tap x. Setting Up a WSD Port This section explains how to set up a WSD port for Windows 7/Windows Vista. Note: For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically. The following is necessary to set up a WSD port.
User's Guide Scanning Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet. 4. Click Your device is ready to use. 5. Check the message, and then click Close. 6. Open the Devices and Printers screen. ❏ Windows 7 Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers.
User's Guide Scanning 3. Select Settings from the Scanner list to open the Scanner Settings screen. 4. Click Access Control. 5. On the Access Control screen, enter the User Name and the Password for an account that has permission to scan. 6. Click OK. Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item. 1.
User's Guide Scanning ❏ Document Size: Select the size of the original you placed. ❏ / (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. 4. Make other scan settings if necessary. ❏ You can preview the scanned image by clicking the Preview button.
User's Guide Scanning 5. Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format. ❏ File Name: Confirm the save file name displayed. You can change settings for the file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list.
User's Guide Scanning Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it. Connecting from Smart Device by Wi-Fi Direct You need to connect the smart device to the printer to print from the smart device.
User's Guide Scanning http://ipr.to/c Scanning Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings.
User's Guide Scanning I Displays the screen where you can send scanned data by email. J Displays the screen where you can print scanned data. Scanning by Touching Smart Devices to the N-Mark You can simply connect and scan by touching your smart device to the printer's N-Mark. Make sure that you prepare the following before using this feature. ❏ Enable the NFC function on your smart device. Only Android 4.0 or later supports NFC.
User's Guide Faxing Faxing Before Using Fax Features Check with your administrator that the following settings have been completed.
User's Guide Faxing ❏ To select from the contacts list: Select Contacts and select recipients you want to send. If the recipient you want to send to has not been registered in Contacts yet, tap to register it. ❏ To select from the sent fax history: Select Recent, and then select a recipient. ❏ To select from the list on the Recipient tab: Select a recipient from the list registered in Settings > Contacts Manager > Frequent.
User's Guide Faxing & “Placing Originals” on page 35 & “Menu Options for Faxing” on page 145 & “Checking the Status or Logs for Fax Jobs” on page 154 Sending Faxes Manually After Confirming the Recipient's Status You can send a fax while listening to sounds or voices through the printer's speaker while dialing, communicating, and transmitting. 1. Place the originals. 2. Select Fax on the home screen. You can send up to 100 pages in one transmission. 3.
User's Guide Faxing 4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary. 5. When you hear a fax tone, tap x, and then hang up the handset. Note: When a number is dialed using the connected telephone, it takes longer to send a fax because the printer performs scanning and sending simultaneously. While sending the fax, you cannot use the other features. 6. When sending is complete, remove the originals.
User's Guide Faxing Related Information & “Storing a Document in the Polling Send/Bulletin Board Box” on page 135 & “Polling Send/Board” on page 151 Registering a Bulletin Board Box You must register a bulletin board box for storing a document beforehand. Follow the steps below to register the box. 1. Select Fax Box > Polling Send/Board from the home screen. 2. Select one of the boxes named Unregistered Bulletin Board. Note: If a password entry screen is displayed, enter the password. 3.
User's Guide Faxing Related Information & “Placing Originals” on page 35 & “Polling Send/Board” on page 151 & “Checking the Status or Logs for Fax Jobs” on page 154 Various Ways of Sending Faxes Related Information & “Sending Many Pages of a Monochrome Document (Direct Send)” on page 136 & “Sending a Fax Preferentially (Priority Send)” on page 136 & “Sending Faxes in Monochrome at a Specified Time (Send Fax Later)” on page 137 & “Sending Different Size Documents Using ADF (Continuous Scan(ADF))” on page 1
User's Guide Faxing Note: You cannot send your document preferentially while one of the following is in progress because the printer cannot accept another fax. ❏ Sending a monochrome fax with Direct Send enabled ❏ Sending a color fax ❏ Sending a fax using a connected telephone ❏ Sending a fax sent from the computer 1. Place the originals. 2. Select Fax on the home screen. 3. Specify the recipient. 4. Select the Fax Settings tab, and then tap Priority Send to set this to On.
User's Guide Faxing Related Information & “Placing Originals” on page 35 & “Sending Faxes Automatically Using the Control Panel” on page 131 & “Fax Settings” on page 146 & “Checking the Status or Logs for Fax Jobs” on page 154 Sending Different Size Documents Using ADF (Continuous Scan(ADF)) Sending faxes by placing originals one by one, or by placing originals by size, you can send them as one document at their original sizes.
User's Guide Faxing 4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary. 5. Send the fax.
User's Guide Faxing Sending Faxes Using the Stored Document Feature 1. Select Fax Box on the home screen, and then select Stored Documents. 2. Select the document you want to send, check the content of the document, and then select Start Sending. When the message Delete this document after sending? is displayed, select Yes or No. 3. Specify the recipient. 4. Select the Fax Settings tab, and then make settings such as the resolution and the sending method as necessary. 5. Tap x.
User's Guide Faxing Receiving Incoming Faxes There are two options in Receive Mode. Related Information & “While Auto is Selected” on page 141 & “While Manual is Selected” on page 141 While Manual is Selected This mode is mainly for making phone calls, but is also for faxing. Receiving Faxes When the telephone rings, pick up the handset. When you hear a fax tone (baud), perform the following steps. Select Fax on the printer's home screen, select Send/Receive > Receive, and then tap x.
User's Guide Faxing Note: Set the number of rings to answer for the answering machine to a lower number than the number set in Rings to Answer. Otherwise, the answering machine cannot receive voice calls to record voice messages. For details on setting up the answering machine, see the manual supplied with the answering machine. Related Information & “While Manual is Selected” on page 141 Receiving Faxes by Making a Phone Call You can receive a fax stored on another fax machine by dialing the fax number.
User's Guide Faxing Receiving Faxes After Confirming the Sender's Status You can receive a fax while listening to sounds or voices through the printer's speaker while dialing, communicating, and transmitting. You can use this feature when you want to receive a fax from a fax information service by following an audio guide. 1. Select Fax on the home screen. 2. Tap , and then specify the sender. Note: You can adjust the sound volume of the speaker. 3. Wait until the sender answers your call.
User's Guide Faxing Saving and Forwarding Received Faxes Summary of the Features Check with the administrator for the status of the printer settings. For details, see the Administrator's Guide. Saving Received Faxes in the Printer The received faxes can be saved in the printer, and you can view them on the printer's screen. You can print only the faxes you want to print or delete unnecessary faxes.
User's Guide Faxing Viewing Received Faxes Saved in the Printer on the LCD Screen 1. Select Fax Box on the home screen. Note: When there are received faxes that have not been read, the number of unread documents is displayed on the home screen. on the 2. Select Inbox/Confidential. 3. Select the inbox or the confidential box you want to view. 4. If the inbox, or the confidential box has been password protected, enter the inbox password, the confidential box password, or the administrator password.
User's Guide Faxing Recipient Select the menus on the control panel as described below: Fax > Recipient Keypad Manually enter a fax number. Contacts Select a recipient from the contacts list. You can also add or edit a contact. Recent Select a recipient from the sent fax history. You can also add the recipient to the contacts list.
User's Guide Faxing Fax Send Settings Direct Send Sends a monochrome fax while scanning the originals. Since scanned originals are not stored temporarily in the printer's memory even when sending a large volume of pages, you can avoid printer errors due to a lack of memory. Note that sending using this feature takes longer than not using this feature. See the related information below on this topic.
User's Guide Faxing More Selecting in Fax on the home screen displays the More menu. Transmission Log You can check the history of sent or received fax jobs. Note that you can also check the history of sent or received fax jobs from Job/Status. Fax Report Last Transmission Prints a report for the previous fax that was sent or received through polling. Fax Log Prints a transmission report. You can set to print this report automatically using the following menu.
User's Guide Faxing Fax Settings Accesses Settings > General Settings > Fax Settings. Access the setting menu as an administrator.
User's Guide Faxing (Preview menu) ❏ Save to Memory Device ❏ Forward(Email) ❏ Forward(Folder) ❏ Send Fax ❏ Details When the message Delete When Complete is displayed, select On to delete faxes after completing processes such as Save to Memory Device or Forward(Email). (Box Menu) Print All This is displayed only when there are stored faxes in the box. Prints all faxes in the box. Selecting On in Delete When Complete deletes all faxes when printing is complete.
User's Guide Faxing preview screen ❏ ❏ : Reduces or enlarges. : Rotates the image to the right by 90 degrees. ❏ ❏ : Moves the screen in the direction of the arrows. : Moves to the previous or the next page. To hide the operation icons, tap anywhere on the preview screen except for the icons. Tap again to display the icons.
User's Guide Faxing Related Information & “Sending Faxes On Demand (Using Polling Send/Bulletin Board Box)” on page 134 Polling Send You can find Polling Send in Fax Box > Polling Send/Board. Polling Send Box Displays the setting items and values in Settings in (Menu). Add Document Displays the screen for the Fax > Fax Settings tab. Tapping x on the screen starts scanning documents to store them in the box. When a document is in the box, Check Document is displayed instead.
User's Guide Faxing Unregistered Bulletin Board You can find Unregistered Bulletin Board in Fax Box > Polling Send/Board. Select one of the Unregistered Bulletin Board boxes. After registering a board, the registered name is displayed on the box instead of Unregistered Bulletin Board. You can register up to 10 bulletin boards. Bulletin Board Box Settings Name (Required) Enter a name for the bulletin board box. Subaddress(SEP) Make or change the conditions for a recipient to receive the fax.
User's Guide Faxing (Menu) Delete Document This item is displayed only when there is a stored document in the box. Deletes the document stored in the box. Settings Menus such as Name (Required) and Subaddress(SEP) are displayed. See the explanation for Unregistered Bulletin Board > Bulletin Board Box Settings Delete Box This item is displayed only when there is a stored document in the box. Deletes the stored document and changes the box status to unregistered.
User's Guide Faxing Received Fax Save/Forward Setting Unprocessed Status Saving in the inbox or the confidential box There are unread received documents in the inbox or the confidential box. Saving in an external memory device There are received documents that have not been saved in the device because there is no device containing a folder specifically created to save received documents connected to the printer or for other reasons.
User's Guide Faxing Related Information & “Displaying Information when Received Faxes are Unprocessed (Unread/Not Printed/Not Saved/Not Forwarded)” on page 154 Checking the Fax Job History You can check the history of sent or received fax jobs, such as the date, time and result for each job. 1. Tap Job/Status on the home screen. 2. Select Log on the Job Status tab. 3. Tap d on the right, and then select Send or Receive.
User's Guide Faxing Related Information & “Software Update Tools (EPSON Software Updater)” on page 181 & “Installing the Latest Applications” on page 181 Sending Documents Created Using an Application (Windows) By selecting a printer fax from the Print menu of an application like Microsoft Word or Excel, you can directly transmit data such as documents, drawings, and tables you have created, with a cover sheet. Note: The following explanation uses Microsoft Word as an example.
User's Guide Faxing ❏ Selecting a recipient (name, fax number and so on) from the contacts on the printer: If the recipient is saved in the contacts on the printer, do the steps below. A Click the Contacts on Printer tab. Note: If your printer has a security function that allows administrators to restrict users from changing the printer's fax settings, you may need to enter an administrator password to continue. B Select contacts from the list and click Add to proceed to Add to Recipient window.
User's Guide Faxing Note: ❏ To stop transmitting, select the data, and click Cancel . You can also cancel using the printer's control panel. ❏ If an error occurs during transmission, the Communication Error window appears. Check the error information and retransmit.
User's Guide Faxing ❏ Selecting a recipient (name, fax number, and so on) from the phone book: If the recipient is saved in the phone book, click > OK. . Select the recipient from the list, and then click Add If your fax connection line requires a prefix code, enter External Access Prefix. Note: If your printer's Line Type is set to PBX and the access code has been set to use # (hash) instead of entering the exact prefix code, enter # (hash).
User's Guide Faxing Saving Incoming Faxes on a Computer You can make settings to save incoming faxes on a computer by using the FAX Utility. Install the FAX Utility on the computer in advance. For details, see Basic Operations in the FAX Utility help (displayed on the main window). If the password entry screen is displayed on the computer screen while you are making settings, enter the password. If you do not know the password, contact your administrator.
User's Guide Faxing 2. ❏ : Checking for new faxes. ❏ : Importing new faxes is complete. Right-click the icon, and then click Open the received fax folder. The received fax folder is displayed. Check the date and the sender in the file name, and then open the PDF file. While the fax icon indicates that it is standing by, you can check for new faxes instantly by selecting Check new faxes. Note: Received faxes are automatically renamed using the following naming format.
User's Guide Faxing 1. Click the received fax monitor icon on the Dock to open Fax Receive Monitor. 2. Select the printer and click Open folder, or double click the printer name. 3. Check the date and the sender in the file name, and then open the PDF file. Note: Received faxes are automatically renamed using the following naming format. YYYYMMDDHHMMSS_xxxxxxxxxx_nnnnn (Year/Month/Day/Hour/Minute/Second_sender's number) Information sent from the sender is displayed as the sender's number.
User's Guide Replacing an Ink Supply Unit and Other Consumables Replacing an Ink Supply Unit and Other Consumables Checking the Status of the Remaining Ink and the Maintenance Box You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer. Note: You can continue printing while the ink low message is displayed. Replace the ink supply unit when required.
User's Guide Replacing an Ink Supply Unit and Other Consumables Ink Supply Unit Codes Epson recommends the use of genuine Epson ink supply units. Epson cannot guarantee the quality or reliability of non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed. The following are the codes for genuine Epson ink supply units.
User's Guide Replacing an Ink Supply Unit and Other Consumables ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print. ❏ Do not leave the printer with the ink supply unit removed; otherwise, ink remaining in the print head nozzles may dry out and you may not be able to print.
User's Guide Replacing an Ink Supply Unit and Other Consumables Replacing an Ink Supply Unit When a message is displayed prompting you to replace the ink supply unit, select How To and then view the animations displayed on the control panel to learn how to replace the ink supply unit. Related Information & “Ink Supply Unit Handling Precautions” on page 165 Maintenance Box Code Epson recommends the use of a genuine Epson maintenance box.
User's Guide Replacing an Ink Supply Unit and Other Consumables Related Information & “Maintenance Box Handling Precautions” on page 167 168
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint or banding may appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. You can perform a nozzle check and head cleaning from the control panel or the computer. c Important: ❏ Do not open the front cover or turn off the printer during head cleaning.
User's Guide Maintaining the Printer Related Information & “Loading Paper in the Paper Cassette” on page 28 Checking and Cleaning the Print Head - Windows 1. Load A4-size plain paper in the paper cassette 1. 2. Access the printer driver window. 3. Click Nozzle Check on the Maintenance tab. 4. Follow the on-screen instructions. Related Information & “Loading Paper in the Paper Cassette” on page 28 & “Accessing the Printer Driver” on page 60 Checking and Cleaning the Print Head - Mac OS 1.
User's Guide Maintaining the Printer 3. Select Maintenance > Print Head Alignment. 4. Select one of the alignment menus. ❏ Ruled Line Alignment: Select this if vertical ruled lines appear misaligned. ❏ Horizontal Alignment: Select this if you see horizontal banding at regular intervals. 5. Follow the on-screen instructions to print an alignment pattern. 6. Follow the on-screen instructions to align the print head. ❏ Ruled Line Alignment: Find and select the number for the most solid pattern.
User's Guide Maintaining the Printer Cleaning the Paper Path for Ink Smears When the printouts are smeared or scuffed, clean the roller inside. c Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A4-size plain paper in the paper source that you want to clean. 2. Select Settings on the home screen. 3. Select Maintenance > Paper Guide Cleaning. 4.
User's Guide Maintaining the Printer 2. Use a soft, moist cloth to clean the roller and the interior of the ADF. c Important: ❏ Using a dry cloth may damage the surface of the roller. ❏ Use the ADF after the roller has dried. 3. Open the document cover.
User's Guide Maintaining the Printer 4. Clean the part that is shown in the illustration. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Maintaining the Printer 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. c Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid. ❏ Do not press the glass surface too hard. ❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc. Application for Configuring Printer Operations (Web Config) Web Config is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or smart device.
User's Guide Network Service and Software Information Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information & “Using Epson iPrint” on page 94 & “Network Settings” on page 53 Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config. 1. Open the printer list on the computer.
User's Guide Network Service and Software Information Starting on Windows Note: For Windows Server operating systems, make sure the Desktop Experience feature is installed. ❏ Windows 10/Windows Server 2016 Click the start button, and then select EPSON > Epson Scan 2. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon.
User's Guide Network Service and Software Information Application for Configuring Scanning from the Computer (Document Capture Pro) Document Capture Pro* is an application that allows you to configure settings for scanned images sent from the printer to a computer over a network. After checking the scanned image, you can configure various scan settings on the computer such as the file saving format, where to save the scanned image, and the forwarding destination.
User's Guide Network Service and Software Information ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and select All Programs (or Programs) > Epson Software > FAX Utility. Starting on Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer (FAX). Click Options & Supplies > Utility > Open Printer Utility.
User's Guide Network Service and Software Information Starting When you install E-Web Print, it is displayed in your browser. Click Print or Clip. Software Update Tools (EPSON Software Updater) EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Note: Windows Server operating systems are not supported. Installing Method Download EPSON Software Updater from the Epson website.
User's Guide Network Service and Software Information 2. Start EPSON Software Updater. The screenshot is an example on Windows. 3. For Windows, select your printer, and then click to check for the latest available applications. 4. Select the items you want to install or update, and then click the install button at the lower right of the screen. c Important: Do not turn off or unplug the printer until the update is complete; otherwise, the printer may malfunction.
User's Guide Network Service and Software Information Installing a PostScript Printer Driver Installing a PostScript Printer Driver - Windows 1. Start the installation process from one of the following options. ❏ Use the software disc supplied with the printer. Insert the software disc into the computer, access the following folder path, and then run SETUP64.EXE (or SETUP.EXE). Driver\PostScript\WINX64 (or WINX86)\SETUP\SETUP64.EXE ( or SETUP.EXE) ❏ Use the website.
User's Guide Network Service and Software Information 3. Select your printer, and then click Add. Note: ❏ If your printer is not listed, check that it is correctly connected to the computer and that the printer is on. ❏ For a USB, IP, or Bonjour connection, set the optional paper cassette unit manually after adding the printer driver. Installing the Epson Universal Printer Driver (for Windows Only) The Epson universal printer driver is the universal PCL6 compatible print driver.
User's Guide Network Service and Software Information ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button and select Control Panel. 4. Open Uninstall a program (or Add or Remove Programs): ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008 Select Uninstall a program in Programs.
User's Guide Network Service and Software Information Note: If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer error. Turn the power off and on again. If the problem persists, contact Epson Support. ❏ Remove any paper or protective material in the printer and the paper cassette.
User's Guide Solving Problems Error Messages Solutions No dial tone is detected. This problem might be resolved by selecting Settings > General Settings > Fax Settings > Basic Settings > Line Type, and then selecting PBX. If your phone system requires an external access code to get an outside line, set the access code after selecting PBX. Use # (hash) instead of the actual access code when entering an outside fax number. This makes connection more secure.
User's Guide Solving Problems Code Problem Solution 001 The product was turned off by a power failure. - 101 The memory is full. Try the methods below to reduce the size of the print job. ❏ Lower the print quality and the resolution. ❏ Change the format setting. ❏ Reduce the number of images, letters or fonts used in the print job. 102 Collated printing has failed due to a lack of available memory.
User's Guide Solving Problems Code Problem Solution 108 Confidential job data was deleted when the printer was turned off. - 109 The received fax was already deleted. - 110 The job was printed on one side only because the paper loaded does not support double sided printing. If you want to perform 2-sided printing, load paper that supports 2-sided printing. 111 Available memory is running low. Try the methods below to reduce the size of the print job.
User's Guide Solving Problems Code Problem Solution 301 There is not enough storage space available to save the data in the memory device. ❏ Increase the storage space in the memory device. ❏ Reduce the number of documents. ❏ Lower the scanning resolution or increase the compression ratio to reduce the size of the scanned image. 302 The memory device is write-protected. Disable write protection on the memory device. 303 No folder has been created to save the scanned image.
User's Guide Solving Problems Code Problem Solution 323 A communication error has occurred. ❏ Check the Location settings. ❏ Print a network connection report to check if the printer is connected to the network. 324 325 326 A file with the same name already exists in the specified folder. ❏ Delete the file with the same name. There is not enough storage space available in the specified folder. ❏ Increase the storage space in the specified folder. ❏ Change the file name prefix in File Settings.
User's Guide Solving Problems Code Problem Solution 411 A DNS error has occurred. ❏ Select Settings > General Settings > Network Settings > Advanced > TCP/IP, and then check the DNS settings. ❏ Check the DNS settings for the server, the computer, or the access point. ❏ If the problem cannot be cleared, contact your printer administrator. 412 An authentication error has occurred.
User's Guide Solving Problems Code Problem Solution 428 The destination was wrong or the destination does not exist. Select Settings > General Settings > Fax Settings > Receive Settings > Save/Forward Settings, and then check the settings of the folder selected in Destination.
User's Guide Solving Problems Removing Jammed Paper Follow the on-screen instructions on the printer's control panel to locate and remove the jammed paper including any torn pieces. The LCD screen displays an animation that shows you how to remove jammed paper. ! Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
User's Guide Solving Problems & “Loading Paper in the Paper Cassette” on page 28 & “Loading Paper in the Rear Paper Feed” on page 31 Paper Feeds at a Slant Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information & “Loading Paper in the Paper Cassette” on page 28 & “Loading Paper in the Rear Paper Feed” on page 31 Several Sheets of Paper are Fed at a Time ❏ Load one sheet of paper at a time.
User's Guide Solving Problems ❏ Do not load originals above the line indicated by the triangle symbol on the ADF. ❏ Check that the ADF icon is on at the bottom of the screen. If it is off, place the originals again. Related Information & “Available Originals for the ADF” on page 35 & “Placing Originals on the ADF” on page 36 & “Cleaning the ADF” on page 172 Power and Control Panel Problems Power Does Not Turn On ❏ Make sure the power cord is securely plugged in.
User's Guide Solving Problems Power Turns Off Automatically ❏ Select Settings > General Settings > Basic Settings > Power Off Settings, and then disable the Power Off If Inactive and Power Off If Disconnected settings. ❏ Select Settings > General Settings > Basic Settings, and then disable the Power Off Timer setting. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase. LCD Screen Gets Dark The printer is in sleep mode.
User's Guide Solving Problems ❏ If the printer cannot print using a USB connection, try the following. Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device. Next, connect the USB cable to the computer and try a test print. Re-set the USB connection by following the steps in this manual for changing the connection method to a computer. See the related information link below for details.
User's Guide Solving Problems ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2 Click the printer icon, and then click Print server properties at the top of the window. ❏ Windows Vista/Windows Server 2008 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab.
User's Guide Solving Problems Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer.
User's Guide Solving Problems ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu. ❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item). If the printer is not selected as the default printer, set it as the default printer.
User's Guide Solving Problems Printout Problems Adjusting the Print Quality If you notice a misaligned vertical lines, blurred images, or horizontal banding, adjust the print quality. Note: You may need to align the print head if your environment or paper type changes after aligning it. 1. Load A4-size plain paper in the paper cassette 1. 2. Select Settings on the home screen. 3. Select Maintenance > Print Quality Adjustment. 4.
User's Guide Solving Problems ❏ This pattern allows you to perform alignment if you see horizontal banding at regular intervals. Find and select the number for the least separated and overlapping pattern. Related Information & “Loading Paper in the Paper Cassette” on page 28 Printout is Scuffed or Color is Missing If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.
User's Guide Solving Problems Colored Banding Appears at Intervals of Approximately 3.3 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head using the Print Quality Adjustment feature. ❏ When printing on plain paper, print using a higher quality setting.
User's Guide Solving Problems ❏ Mac OS menu > Printers & Scanners (or Print & Scan, Print & Fax), and then Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select Off as the High Speed Printing setting. Related Information & “Menu Options for Memory Device” on page 92 Print Quality is Poor Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and misalignment in the prints.
User's Guide Solving Problems Paper Is Smeared or Scuffed ❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. ❏ When vertical banding appears or the paper is smeared, clean the paper path. ❏ Place the paper on a flat surface to check if it is curled. If it is, flatten it. ❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed.
User's Guide Solving Problems Related Information & “Printer Settings” on page 49 Printed Photos are Sticky You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side. When printing on the wrong side of the photo paper, you need to clean the paper path.
User's Guide Solving Problems Printed Characters Are Incorrect or Garbled ❏ Connect the USB cable securely to the printer and the computer. ❏ If there are any paused print jobs, printed characters may be corrupted. ❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled text may be printed next time you start the computer. ❏ If you use the printer driver you had previously used, printed characters may be garbled.
User's Guide Solving Problems Related Information & “Cleaning the Paper Path for Ink Smears” on page 172 & “Cleaning the Scanner Glass” on page 174 & “Cleaning the ADF” on page 172 & “Basic Menu Options for Copying” on page 100 Moiré (Cross-Hatch) Patterns Appear in the Copied Image Change the reduce and enlarge setting or place the original at a slightly different angle.
User's Guide Solving Problems ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Control Panel From the home screen, select Settings > General Settings > Printer Settings > Bidirectional, and then enable it. ❏ Windows Select High Speed on the printer driver's More Options tab.
User's Guide Solving Problems Printer Does Not Print While Using PostScript Printer Driver ❏ Set the Printing Language setting to Auto or PS3 on the control panel. ❏ In Windows, if a large number of jobs are sent, the printer may not print. Select Print directly to the printer on the Advanced tab in the printer properties.
User's Guide Solving Problems ❏ Windows 7/Windows Server 2008 R2 Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click View scanners and cameras, and then check if the printer is displayed. ❏ Windows Vista/Windows Server 2008 Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check if the printer is displayed.
User's Guide Solving Problems Related Information & “Application for Scanning Documents and Images (Epson Scan 2)” on page 177 Offset Appears in the Background of Images Images on the back of the original may appear in the scanned image. ❏ In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness. This feature may not be available depending on the settings on the Main Settings tab > Image Type or other settings on the Advanced Settings tab.
User's Guide Solving Problems Cannot Scan the Correct Area on the Scanner Glass ❏ Make sure the original is placed correctly against the alignment marks. ❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass. ❏ When scanning from the control panel and selecting the auto scan area cropping function, remove any trash or dirt from the scanner glass and document cover.
User's Guide Solving Problems ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go > Applications > Epson Software > Epson Scan 2 Utility. 2.
User's Guide Solving Problems Messages Solutions Authentication error. Check the authentication method, authenticated account, and authenticated password. Make sure the user name and the password are correct on the computer and the contacts on the printer. Also, make sure that the password has not expired. Communication error. Check the Wi-Fi/ network connection. ❏ Make sure that Use Microsoft network sharing is enabled on the Web Config. Select Network > MS Network on the Web Config.
User's Guide Solving Problems Switch Between Private Network and Public Network The network place is set as a profile for network connections in Windows 7 or later. Shared settings and firewall settings are set according to the network place. Use Private network, Home network, or Work network to access the network in the home or the office. To access public wireless LANs such as in an airport or a station, use a Public network, which is safer than a private network.
User's Guide Solving Problems 1. Click the Windows mark to display the start menu, and then click the setting icon. 2. On the Settings window, click Network and Internet. 3. On the Network and Internet window, click the connected network name. ❏ Select Wi-Fi when using a wireless connection. ❏ Select Ethernet when using a wired connection. 4. If many SSIDs are displayed on the window, scroll through the list, and then click Advanced options. 5. Set Make this PC discoverable.
User's Guide Solving Problems 4. Do you want to turn on sharing between PCs and connect to devices on this network? is displayed, select the answer suitable to your network place. Select Yes to save the scanned images to the shared folder. ❏ Select Yes(private network) when connecting to a home network or office network. ❏ Select No (public network) when connecting to a public network. Note: You can check the network place on the Network and Sharing Center.
User's Guide Solving Problems Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. When scanning using the control panel, you can continuously scan up to 50 pages in single-sided scanning using the ADF, and up to 100 pages in 2-sided scanning using the ADF and when scanning using the scanner glass. ❏ When scanning large volumes, we recommend scanning in grayscale.
User's Guide Solving Problems ❏ In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other Hardware. The printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed, uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or Printers and Other Hardware.
User's Guide Solving Problems ❏ Check if you accidentally sent a fax using the subaddress feature. If you select a recipient with a subaddress from the contact list, the fax may be sent using the subaddress feature. ❏ When sending faxes using the subaddress feature, ask the recipient if their fax machine is capable of receiving faxes using the subaddress feature. ❏ When sending faxes using the subaddress feature, check that the subaddress and password are correct.
User's Guide Solving Problems ❏ Under the following conditions, the printer runs out of memory and cannot receive faxes. See the troubleshooting for information on handling a memory full error. ❏ 200 received documents have been saved in the inbox and the confidential box in total. ❏ The printer's memory is full (100%). ❏ When receiving faxes using the subaddress feature, check that the subaddress and password are correct. Check with the sender that the subaddress and password match.
User's Guide Solving Problems & “Sending Faxes Manually After Confirming the Recipient's Status” on page 133 & “Removing Jammed Paper” on page 195 Sent Fax Quality Is Poor ❏ Clean the scanner glass. ❏ Clean the ADF. ❏ Change the Original Type setting on the control panel. If your originals contain both text and photos, select Photo. ❏ Change the Density setting on the control panel.
User's Guide Solving Problems Received Faxes Are Not Printed ❏ If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the printer. ❏ If the printer has been set to save received faxes in the inbox or the confidential box, the received faxes are not automatically printed. Check the Receive Settings.
User's Guide Solving Problems Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer. Operation Sounds Are Loud If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed. ❏ Control panel Select on the home screen, and then enable Quiet Mode.
User's Guide Solving Problems Related Information & “External USB Device Specifications” on page 233 Forgot Your Password If you forget the administrator's password, contact Epson support. Related Information & “Contacting Epson Support” on page 253 Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 1600 Weight of Paper * Plain Paper 64 to 90 g/m2(17 to 24lb) Thick Paper 91 to 256 g/m2 (25 to 68 lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Envelope C4: 80 to 100 g/m2 (21 to 26 lb) * Even when the paper thickness is within this range, the paper may not feed in the printer or print result may adversely affected depending on the paper property or quali
User's Guide Appendix Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.
User's Guide Appendix Resolution Monochrome ❏ Standard: 8 pel/mm×3.85 line/mm (203 pel/in.×98 line/in.) ❏ Fine: 8 pel/mm×7.7 line/mm (203 pel/in.×196 line/in.) ❏ Super Fine: 8 pel/mm×15.4 line/mm (203 pel/in.×392 line/in.) ❏ Ultra Fine: 16 pel/mm×15.4 line/mm (406 pel/in.×392 line/in.) Color 200×200 dpi Page Memory Up to 550 pages (when received ITU-T No.
User's Guide Appendix Functions Network Scanning Remarks Epson Scan 2 IPv4, IPv6 ✓ - Event Manager IPv4 - - Epson Connect (Scan to Cloud) IPv4 ✓ - AirPrint (Scan) IPv4, IPv6 ✓ OS X Mavericks or later ✓ - ADF (2-sided scanning) Fax Supported Send a fax IPv4 ✓ - Receive a fax IPv4 ✓ - AirPrint (Faxout) IPv4, IPv6 ✓ OS X Mountain Lion or later Wi-Fi Specifications Standards IEEE802.11b/g/n*1 Frequency Range 2.
User's Guide Appendix *2 The connected device should comply with IEEE802.3az standards. Security Protocol IEEE802.1X* IPsec/IP Filtering SSL/TLS HTTPS Server/Client IPPS SMTPS (STARTTLS, SSL/TLS) SNMPv3 * You need to use a device for connection that complies with IEEE802.1X. PostScript Level 3 Compatibility The PostScript used on this printer is compatible with PostScript Level 3. Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.
User's Guide Appendix Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras DCF*1 version 1.0 or 2.0*2 compliant TIFF 6.0 compliant images as below ❏ RGB full color images (not compressed) ❏ Binary images (not compressed or CCITT encoded) PDF Version 1.
User's Guide Appendix Dimensions Storage ❏ Width: 425 mm (16.7 in.) ❏ Depth*1: 535 mm (21.1 in.) ❏ Height: 457 mm (18.0in.) Printing ❏ Width: 425 mm (16.7 in.) ❏ Depth: 578 mm (22.8 in.) ❏ Height: 549 mm (21.6in.) Weight*2 Approx. 22.9 kg (50.5 lb) *1 With the output tray installed. *2 Without the ink supply unit and the power cord. Electrical Specifications Model 100 to 240 V Model 220 to 240 V Model Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 0.9 to 0.5 A 0.
User's Guide Appendix Environmental Specifications Operation Use the printer within the range shown in the following graph. Temperature: 10 to 35°C (50 to 95°F) Humidity: 20 to 80% RH (without condensation) Storage Temperature: -20 to 40°C (-4 to 104°F)* Humidity: 5 to 85% RH (without condensation) * You can store for one month at 40°C (104°F). Environmental Specifications for Ink Supply Units Storage Temperature -30 to 40 °C (-22 to 104 °F)* Freezing Temperature -13 °C (8.
User's Guide Appendix Font Information Available Fonts for PostScript Font Name Family HP Equivalent Nimbus Mono Medium, Bold, Italic, Bold Italic Courier Letter Gothic Medium, Bold, Italic Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times URW Classico Medium, Bold, Italic, Bold Italic CG Omega URW Coronet - Coronet URW Clarendon Condensed - Clarendon Condensed URW Classic Sans Medium, Bold, Itali
User's Guide Appendix Available Fonts for PCL (URW) Scalable Font Font Name Family HP Equivalent Symbol Set for PCL5 Nimbus Mono Medium, Bold, Italic, Bold Italic Courier 1 Letter Gothic Medium, Bold, Italic Letter Gothic 1 Nimbus Mono PS Regular, Bold, Oblique, Bold Oblique CourierPS 3 Nimbus Roman No4 Medium, Bold, Italic, Bold Italic CG Times 2 URW Classico Medium, Bold, Italic, Bold Italic CG Omega 3 URW Coronet - Coronet 3 URW Clarendon Condensed - Clarendon Condensed 3
User's Guide Appendix Font Name Family HP Equivalent Symbol Set for PCL5 URW David Medium, Bold HP David 7 URW Narkis Medium, Bold HP Narkis 7 URW Miryam Medium, Bold, Italic HP Miryam 7 URW Koufi Medium, Bold Koufi 8 URW Naskh Medium, Bold Naskh 8 URW Ryadh Medium, Bold Ryadh 8 Bitmap Font Font Name Symbol Set Line Printer 9 OCR/Barcode Bitmap Font (for PCL5 only) Font Name Family Symbol Set OCR A - 10 OCR B - 11 Code39 9.37cpi, 4.
User's Guide Appendix List of Symbol Sets for PCL 5 Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Norweg1 0D ✓ ✓ ✓ - - - - - - - - - - Roman Extension 0E - - - - - - - - ✓ - - - - Italian 0I ✓ ✓ ✓ - - - - - - - - - - ECM94-1 0N ✓ ✓ ✓ - - - - - ✓ - - - - Swedis2 0S ✓ ✓ ✓ - - - - - - - - - - ANSI ASCII 0U ✓ ✓ ✓ - - - ✓ ✓ - - - - - UK 1E ✓ ✓ ✓ - - - - - - - - - -
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 PsText 10J ✓ ✓ ✓ - - - - - - - - - - IBM-US 10U ✓ ✓ ✓ - - - - - ✓ - - - - IBM-DN 11U ✓ ✓ ✓ - - - - - ✓ - - - - McText 12J ✓ ✓ ✓ - - - - - - - - - - PcMultiling 12U ✓ ✓ ✓ - - - - - ✓ - - - - VeInternati 13J ✓ ✓ ✓ - - - - - - - - - - PcEur858 13U ✓ ✓ ✓ - - - - - - - - - - VeUS 14J ✓ ✓ ✓ -
User's Guide Appendix Symbol Set Name Attribute Font Classification 1 2 3 4 5 6 7 8 9 10 11 12 13 Pc864Ara 10V - - - - - - - ✓ - - - - - Symbol 19M - - - ✓ - - - - - - - - - Wingdings 579L - - - - ✓ - - - - - - - - ZapfDigbats 14L - - - - - ✓ - - - - - - - OCR A 0O - - - - - - - - - ✓ - - - OCR B 1O - - - - - - - - - - ✓ - - OCR B Extension 3Q - - - - - - - - - - ✓ - - Code3-9 0Y - -
User's Guide Appendix 1. Turn off the printer by pressing the P button, and then unplug the power cord. 2. Disconnect any connected cables. 3. Remove the optional paper cassette unit from its box, and then remove any protective materials. 4. Place the optional paper cassette unit where you want to set up the printer. 5. Lower the printer onto the optional paper cassette unit. 6. Place the sticker indicating the cassette number. 7.
User's Guide Appendix 9. Pull out and reinsert the optional paper cassette unit to check that the optional paper cassette unit is displayed on the Paper Setting screen. Note: When uninstalling the optional paper cassette unit, turn off the printer, unplug the power cord, disconnect any cables, and then perform the installation procedure in reverse. Proceed with the printer driver settings.
User's Guide Appendix Setting the Optional Paper Cassette Unit in the Printer Driver - Mac OS 1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). 2. Set Lower Cassette according to the number of paper cassettes. 3. Click OK. Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.
User's Guide Appendix C642B For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
User's Guide Appendix Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.
User's Guide Appendix c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink supply units installed. Removing the ink supply units can dry out the print head and may prevent the printer from printing. 1. Turn off the printer by pressing the P button. 2. Make sure the power light turns off, and then unplug the power cord. c Important: Unplug the power cord when the power light is off.
User's Guide Appendix 8. Close the scanner unit. 9. Uninstall the optional paper cassette if it is installed.
User's Guide Appendix 10. Prepare to pack the printer as shown below. 11. Remove the output tray from the printer. 12. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
User's Guide Appendix ❏ Albertus, Arial, Coronet, Gill Sans, Joanna and Times New Roman are trademarks of The Monotype Corporation registered in the United States Patent and Trademark Office and may be registered in certain jurisdictions. ❏ ITC Avant Garde Gothic, ITC Bookman, Lubalin Graph, Mona Lisa, ITC Symbol, Zapf Chancery and Zapf Dingbats are trademarks of International Typeface Corporation registered in the U.S. Patent and Trademark Office and may be registered in certain other jurisdictions.
User's Guide Appendix Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.eu/Support (Europe) If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services for assistance.
User's Guide Appendix World Wide Web http://www.epson.com.tw Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk Phone: +886-2-80242008 Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Repair service center: http://www.tekcare.com.tw/branchMap.
User's Guide Appendix Internet URL http://www.epson.co.nz Access the Epson New Zealand World Wide Web pages. Worth taking your modem here for the occasional surf! The site provides a download area for drivers, Epson contact points, new product information and technical support (e-mail). Epson Helpdesk Phone: 0800 237 766 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice.
